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Summary of reviewsThe Pucic Palace in Dubrovnik is a stunningly beautiful hotel located in the heart of the Old Town, making it the perfect location for exploring the city. Guests rave about the hotel's superb location, charming furnishings and ultra-comfortable big beds. The breakfast is highly recommended with guests describing it as amazing, delicious, excellent, outstanding and fantastic. The rooms are elegant and stylish, equipped with everything guests want and are very clean and comfortable. The staff is friendly, accommodating and deserving of recognition for making guests feel welcomed and comfortable. While some guests experienced minor issues like noisy rooms or outdated decor, most agree that The Pucic Palace comes pretty close to the luxury hotels of Paris or London. Overall, The Pucic Palace offers a lovely and authentic experience for a memorable stay in Dubrovnik. Show more
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Categories
Boutique-style Hotel
A 5 star luxury boutique hotel in the heart of Dubrovnik Old Town.
Luxury Hotel
Featuring just 17 luxury rooms and 2 suites, the hotel combines authentic features with modern amenities.
Hotel for Honeymoon
As its name suggests, this boutique hotel features luxurious rooms and suites which will make every couple feel like royalty throughout their romantic trip.
Historic Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Answers last updated by The Pucic Palace
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Small Hotel
5-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other in process of implementing
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Additional Information: We are small hotel with only 19 rooms in total, 4 rooms on each floor with distance.
Classic RoomThis double room features a Skylight windows at the mansards or limited street view, antique furnishings, AC, coffee and tea facilities, flat-screen TV, work desk and a minibar. Bathroom provides free Bvlgari toiletries, bathrobe, slippers and a hairdryer.
Deluxe RoomThis room offers heritage design with a view of the Gundulić Square, cathedral dome and historic buildings. It features AC, coffee and tea facilities, flat-screen TV , work desk and a minibar. Bathroom provides free Bvlgari toiletries, bathrobe, slippers and a hairdryer.
Corner Deluxe RoomLarger room with breath-taking view to the city's central green market on Gundulić square and cobbled streets. It features AC, coffee and tea facilities, flat-screen TV, work desk and a minibar. Bathroom provides free Bvlgari toiletries, bathrobe, slippers and a hairdryer.
Junior Suite Junior Suite features timeless design and a balcony overlooking the bustling green market on Gundulić Square. The spacious suite is divided into an elegant sitting area and sleeping area with a large king size bed. It features AC, coffee and tea facilities, flat-screen TV, work desk and a minibar. Bathroom provides free Bvlgari toiletries, bathrobe, slippers and a hairdryer.
Deluxe SuiteLocated on the top floor, Deluxe Suite blends classical and modern design. Featuring a spacious living area on two levels, along with a bedroom with king size bed. Suite offering AC, coffee and tea facilities, flat-screen TV, work desk and a minibar. Bathroom has a large hydromassage bathtub and provides free Bvlgari toiletries.
Family RoomFamily room consists of two separate bedrooms, each with its own bathroom. Master bedroom features a king size bed while the second room has a smaller double bed. Room offering AC, coffee and tea facilities, flat-screen TV, work desk and a minibar. Bathroom provides Bvlgari toiletries.
Guest Reviews
8.8
Excellent
Location
Get ready to be immersed in the historical center of Dubrovnik! The Pucic Palace boasts a superb location, being right in the middle of the Old Town. Guests rave about the incredible location, praising how everything is right on the doorstep, making it the perfect position for exploring the city. The hotel's charming furnishings and ultra-comfortable big beds add to the overall fantastic experience. Being in the heart of the Old Town, you can walk to almost everything, from beautiful squares to the famous Walk of Shame from Game of Thrones. Start your day off right with an excellent breakfast while taking in the hotel's position at the heart of the old town. If you want to explore Dubrovnik's beautiful history and be in the midst of it all, staying at The Pucic Palace is a must.
Breakfast
The breakfast at The Pucic Palace is highly recommended by guests with many describing it as amazing, delicious, excellent, outstanding and fantastic. Unlike a typical buffet, guests are invited to order anything from the exciting menu for a chef-prepared breakfast each morning. The a la carte breakfast had everything you could ask for and was organic too. The staff was extremely pleasant and attentive despite the extreme heat and wearing masks. Guests praised the comfort, attentive personnel, cleanliness and the variety of the breakfast. The breakfast at The Pucic Palace was some guests' best ever experienced in a hotel. Overall, the breakfast experience is highly recommended and a must-try during your stay at this hotel.
Rooms
The Pucic Palace is an elegant and stylish hotel located in an old town. The building itself is a work of art and guests enjoyed the beautiful and unique rooms. The rooms were equipped with everything guests wanted, including period-style tubs and modern showers, Bvlgari amenities and full housekeeping services twice a day. The high ceilings, paintings and tall drapes in the rooms added to their character. Guests found the rooms very clean, comfortable and of a good size. However, some guests experienced issues like noisy rooms, lack of proper insulation or outdated decor. The hotel staff was friendly and accommodating, coordinating taxis for guests at reasonable prices. Overall, The Pucic Palace offers a lovely and authentic experience for a memorable stay.
Cleanliness
Guests rave about the cleanliness of The Pucic Palace with many noting their rooms were very clean and immaculate. Housekeeping is praised for their thorough attention to detail, cleaning and inspecting rooms twice a day. The hotel's grounds and common areas are also held to a high standard of cleanliness. One guest found some hairs in the bathroom but this seemed to be an exception. The staff is also noted for their attentive and accommodating service. However, a few guests reported minor issues like outdated decor and noise from the street.
Staff
The staff at The Pucic Palace in Dubrovnik have received high praise from guests for their friendliness and helpfulness. Many guests mentioned staff members by name, highlighting their local knowledge and dedication to ensuring guests enjoy their stay. Wait staff, receptionists and housekeeping were all recognized for their outstanding service. Guests noted that staff went above and beyond to help and accommodate their needs, including organizing surprise birthday celebrations. The central location and rich breakfast were also appreciated. Overall, the staff were described as caring, dedicated and deserving of recognition for making guests feel welcomed and comfortable.
5 Star
Nestled within Dubrovnik's ancient walls, The Pucic Palace is the perfect place to stay if you want to immerse yourself in the city's rich culture and history. This stunningly beautiful hotel boasts exceptional facilities and services with guests consistently praising its great staff and unbeatable location. While some reviewers note that it may not be on par with the luxury hotels of Paris or London, most agree that it comes pretty close. From the moment you step foot in this heritage hotel, you'll be blown away by its charm and elegance. So if you're looking for a truly exceptional stay in Dubrovnik, The Pucic Palace should be at the top of your list.
No, The Pucic Palace doesn't have any pool.
No, a spa isn't available at The Pucic Palace.
Yes, The Pucic Palace welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at The Pucic Palace.