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Summary of reviewsThe Best Western Plus Hotel Cargo, located in the heart of Dunkirk, is highly praised for its prime location and modern comforts, making it an ideal base for exploring the city and its surrounding attractions. Its close proximity to key landmarks, public transport, and local amenities makes it convenient for both leisure and business travelers. The hotel offers free underground parking, which is a significant plus for those traveling by car.
Guests frequently commend the hotel for its cleanliness and comfortable accommodations. The recently renovated rooms are spacious, modern, and well-furnished, featuring kitchenettes, coffee machines, and comfortable bedding, contributing to an enhanced sleep experience. The staff receives consistent praise for their friendliness and attentiveness, with particular commendations for the reception team's excellent service.
The breakfast experience at the hotel is generally well-received, with a generous and varied buffet that includes an array of cold and hot options, contributing to a positive start to the day for most guests. While there are occasional calls for improvements in the selection and replenishment of hot items, the breakfast room's smart surroundings and attentive staff further enhance the experience.
Although the hotel offers complimentary Wi-Fi, guests report mixed experiences with connectivity, particularly in rooms, and suggest checking on possible improvements before booking if stable in-room Wi-Fi is a priority.
Overall, the Best Western Plus Hotel Cargo delivers good value for money with its central location, high cleanliness standards, and exceptional service, despite some minor areas for improvement. Its recent upgrade from three stars to four stars reflects its quality amenities, making it a recommended choice for travelers seeking a comfortable and convenient stay in Dunkirk. Show more
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Family Friendly Hotel
This hotel is well-equipped and caters to families. It provides comfortable lodging and is conveniently located close to local attractions.
Hotel near Nightlife Spots
Located in Dunkerque, this hotel is near the city's nightlife spots. Dunkerque offers a variety of bars and entertainment venues.
Business Hotel
While specific amenities aren't detailed, it is listed among the best business hotels. It has meeting space available.
Accessible Hotel
This hotel offers 3 dedicated accessible rooms for people with reduced mobility. The entire property is wheelchair accessible, and an elevator is available to access all floors, ensuring a comfortable stay for guests with mobility needs.
4-Star Hotel
Located in the center of Dunkerque, this hotel is praised for its central location, cleanliness, and helpful staff. The hotel offers a 24-hour reception and en suite accommodations with free Wi-Fi. Guests appreciate the updated design elements and comfortable rooms.
Hotel for Honeymoon
Romantic Hotel
Room Types
Classic Double Room - Non-SmokingThe double room features carpeted floors and provides a wardrobe, a safe deposit box and city views. The unit offers 1 bed.
Classic Twin Room - Non-SmokingThe twin room has carpeted floors and offers a wardrobe, a safe deposit box and city views. The unit has 2 beds.
Comfort Queen Room - Non-SmokingGuests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a microwave. This double room is air-conditioned and has a wardrobe, a safe deposit box and city views. The unit offers 1 bed.
Superior Queen Room - Non-SmokingThis double room is air-conditioned and features a wardrobe, a safe deposit box and city views. The unit offers 1 bed.
Privilege Queen Room with Sofa Bed and KitchenetteIn the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious family room provides a wardrobe, a safe deposit box and city views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Dunkirk, the Best Western Plus Hotel Cargo is a standout choice for travelers seeking a central location with modern comforts. Guests consistently highlight its exceptional geographic position, making it an ideal base for exploring the city and its surroundings. The hotel is conveniently situated just a short walk from key landmarks like Place Jean Bart and is steps away from Royer bus station, enhancing accessibility to public transport.
Weekend travelers appreciate the free on-street parking options, while those driving to catch an early ferry find the hotel's location particularly advantageous. The hotel is not only central but also offers easy access to local shops, restaurants, and attractions such as the magnificent beach retreat and historical sites. The complimentary underground parking is a notable perk for those arriving by car.
Visitors commend the quiet and comfortable ambiance despite being in the bustling city center. The service receives frequent praise, with staff noted for their friendly demeanor and efficient assistance. With its superb location and a thoughtful array of amenities, Best Western Plus Hotel Cargo proves to be a convenient and attractive choice for both leisure and business travelers aiming to experience the vibrant city of Dunkirk.
Breakfast
When staying at the Best Western Plus Hotel Cargo, guests often comment on the breakfast experience. There's a general consensus that the breakfast is generous and varied, offering a wide selection of options to cater to various tastes. Many appreciate the quality of the breakfast, highlighting the assortment of cold meats, breads, cheeses, cereals, and pastries available to start the day. The breakfast buffet is described as extensive and well-stocked, occasionally featuring unusual products that might intrigue food enthusiasts.
The hotel's hospitality shines through during breakfast, with pleasant and attentive staff contributing to the overall experience. Most guests regard the breakfast as delicious and, in some instances, exceptional, praising the hearty selections and fresh products provided. The breakfast room is noted for its smart surroundings, enhancing the dining experience.
However, some guests mention areas for potential improvement. While many find the breakfast adequate or even excellent, a few reviews suggest the hot options could be better, and they desire greater replenishment and variety. Despite these occasional remarks, the general sentiment remains positive, with many guests rating their breakfast experience as good, plentiful, and offering good value for money. Whether seeking a simple yet effective meal or more substantial fare, guests at the Best Western Plus Hotel Cargo are likely to find a breakfast that meets their needs amidst a warm and welcoming environment.
Rooms
Located in a prime area, the Best Western Plus Hotel Cargo offers guests recently renovated rooms that are both modern and comfortably furnished. Visitors praise the rooms for being spacious, with ample size and necessary amenities like kitchenettes and coffee machines. The bathrooms are highlighted for their cleanliness and comforting shower experience. Decor in these rooms is carefully considered, giving a cozy yet contemporary feel while maintaining original elements, which add a unique charm.
Despite some street-facing rooms being slightly noisy, the calm and inviting atmosphere within the hotel creates a tranquil experience. Many rooms are silent, providing restful nights with comfortable bedding that further enhances the stay. Each room is described as spotless, underlining the impeccable cleaning standards maintained here.
Guests also appreciate the well-decorated ambiance, modernity, and good room design that offer a pleasant and relaxing escape. The hotel staff is often mentioned as courteous and attentive, adding to the welcoming vibe. Overall, the Best Western Plus Hotel Cargo promises an enjoyable stay with fabulous rooms coupled with excellent service.
Beds
Guest reviews consistently highlight the exceptional comfort and quality of the beds at Best Western Plus Hotel Cargo. Many guests describe their sleep experience as being enhanced by very comfortable beds and top-notch bedding, with remarks about the super comfy pillows adding to their satisfaction. The majority of visitors appreciate the soft and supportive mattresses, noting them as a key feature contributing to an enjoyable stay.
The hotel rooms are mentioned as spacious and quiet, providing a peaceful environment for rest, though there are occasional mentions of seagulls disrupting the tranquility. The cleanliness of the rooms and bedding is consistently praised, enhancing the overall comfort. While most reviews are overwhelmingly positive, a few guests noted minor issues such as narrower beds or mattress sagging.
Overall, Best Western Plus Hotel Cargo is recognized for its quality bedding, making it a favorable choice for travelers who prioritize a restful and comfortable night's sleep.
Cleanliness
Nestled in a convenient central location, the Best Western Plus Hotel Cargo receives consistent praise for its cleanliness. Guests repeatedly commend the spotless condition of both rooms and shared spaces within the hotel. Rooms are characterized as clean, comfortable, and spacious, providing modern furnishings and essential amenities that enhance the stay. The welcoming and friendly staff contribute significantly to the overall pleasant experience, further reinforcing the positive atmosphere.
While most reviews highlight impeccable standards of cleanliness, a few comments suggest occasional lapses, and a couple of areas, like maintenance in some bathrooms, could benefit from attention. Despite these minor observations, the hotel's well-maintained and tidy environment leaves a strong impression on visitors, establishing it as a recommendable choice for travelers seeking cleanliness combined with comfort.
Staff
Best Western Plus Hotel Cargo has gathered praise for its staff, consistently rated as kind, helpful, and attentive. Guests repeatedly note the friendliness and efficiency of the team, highlighting their ability to address requests promptly and with genuine care. The reception staff, in particular, have been recognized for their exceptional service, making check-ins smooth and welcoming. Leyla, among others, receives individual commendations for outstanding professionalism. Visitors appreciate the warmth and availability of the employees, remarking on their courteous demeanor and readiness to assist. Whether it's the smiling faces that greet guests or the attentive service throughout the stay, the hotel's staff plays a pivotal role in creating a positive guest experience. Despite occasional mentions of a sleepy receptionist, the overarching sentiment remains one of satisfaction with the staff's dedication to excellent customer service.
Wi-Fi
The Best Western Plus Hotel Cargo provides a mixed experience when it comes to Wi-Fi connectivity. While some guests have reported good Wi-Fi, particularly in the lobby area, many have faced challenges with connectivity in their rooms. Issues such as poor signal, spotty connection, or the absence of internet in rooms have been noted. Despite these challenges, the hotel's public areas seem to offer more reliable internet access. For those prioritizing stable in-room Wi-Fi during their stay, it may be worth confirming the hotel's ongoing improvements and upgrades before booking.
4 Star
Located in a coastal town, the Best Western Plus Hotel Cargo offers a mid-range experience with good value for money, making it an appealing choice for travelers seeking affordability. Guests have praised the hotel for its spacious and recently renovated rooms, highlighting the particularly comfortable beds and bathrooms as standout features. While the hotel has recently upgraded its rating from three stars to four stars, some visitors feel that certain aspects, such as the minimalist equipment in rooms and breakfast options, do not fully align with four-star expectations. Despite occasional criticisms about noise and the absence of air conditioning, the hotel is generally recommended for those looking for adequate facilities at a reasonable price point.
No, Best Western Plus Hotel Cargo doesn't have any pool.
No, a spa isn't available at Best Western Plus Hotel Cargo.
No, Best Western Plus Hotel Cargo doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Hotel Cargo.
No, Best Western Plus Hotel Cargo doesn't have a gym.