The Kingslodge Inn - The Inn Collection Group
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Summary of reviewsThe Kingslodge Inn - The Inn Collection Group is lauded for its prime location, offering a blend of convenience and tranquility being just a short walk from Durham's historic city center. Surrounded by charming woodlands, the inn provides a peaceful retreat while maintaining proximity to attractions like Durham Cathedral, the train station and the University. Guests appreciate easy access to city sights and the serene, secluded atmosphere, along with ample onsite parking that enhances their experience.
Breakfast at the inn receives positive reviews for its quality and variety, featuring delicious continental and full English options, cooked-to-order service and specialties like Greek yogurt with dried fruit and Eggs Benedict. While some guests noted occasional inconsistencies and minor service delays, the overall breakfast experience is satisfactory and enjoyable, supported by friendly staff.
The dining experience extends to dinner with guests often praising the excellent, well-cooked meals and the cozy, relaxed bar atmosphere. The menu offers a good selection at reasonable prices, although some have found it slightly expensive. Highlights include well-presented dishes and generous portions, particularly the bread and butter pudding and sticky toffee pudding. Despite occasional slow service and limited vegetarian options, the overall dining experience is considered gratifying.
Room reviews are generally positive, highlighting the cleanliness and comfort of the accommodations. Comfy beds, functional amenities and a well-kept environment are frequent mentions. However, some guests find the rooms small or poorly lit and note limited storage space. Despite varying décor preferences, the inn's pet-friendly rooms and good value for money are appreciated, particularly given the proximity to Durham.
Cleanliness across the property is consistently praised with guests noting spotless rooms and well-maintained facilities. Bathrooms receive specific commendations for their cleanliness, contributing to the hotel's cozy and welcoming atmosphere.
The staff at The Kingslodge Inn are frequently described as friendly, welcoming and helpful. Guests consistently highlight their professionalism, efficiency and willingness to go the extra mile with both the reception and bar staff contributing to an enjoyable stay.
Free Wi-Fi is offered throughout the property with mixed reviews regarding its performance; some guests report seamless and fast connections while others experience patchy and unresponsive service, indicating room for improvement.
Parking facilities are highly praised with ample free parking spaces and easy accessibility adding to guest convenience. While there are minor instances of difficulty, the overall parking experience is very positive.
The beds are often noted for their comfort with guests describing them as providing a good night's sleep. Despite occasional mentions of hard mattresses or pillows, the majority find the beds clean and comfortable.
Overall, the inn is described as being true to its three-star rating, offering a solid experience with reasonable pricing, though some feel it could offer more for the cost. Accessibility is generally good with easy access routes and proximity to the city center. However, there are suggestions for improved bathroom facilities and a lift.
The Kingslodge Inn is particularly praised for its dog-friendly environment, offering extensive amenities and a welcoming attitude towards pets. Dogs are not just allowed but pampered with treats, dining options and nearby nature reserves enhancing the stay for pet owners.
In summary, The Kingslodge Inn - The Inn Collection Group offers a blend of convenience, comfort and friendly service in a serene setting with only a few areas for minor improvement.
Categories
Breakfast at the inn receives positive reviews for its quality and variety, featuring delicious continental and full English options, cooked-to-order service and specialties like Greek yogurt with dried fruit and Eggs Benedict. While some guests noted occasional inconsistencies and minor service delays, the overall breakfast experience is satisfactory and enjoyable, supported by friendly staff.
The dining experience extends to dinner with guests often praising the excellent, well-cooked meals and the cozy, relaxed bar atmosphere. The menu offers a good selection at reasonable prices, although some have found it slightly expensive. Highlights include well-presented dishes and generous portions, particularly the bread and butter pudding and sticky toffee pudding. Despite occasional slow service and limited vegetarian options, the overall dining experience is considered gratifying.
Room reviews are generally positive, highlighting the cleanliness and comfort of the accommodations. Comfy beds, functional amenities and a well-kept environment are frequent mentions. However, some guests find the rooms small or poorly lit and note limited storage space. Despite varying décor preferences, the inn's pet-friendly rooms and good value for money are appreciated, particularly given the proximity to Durham.
Cleanliness across the property is consistently praised with guests noting spotless rooms and well-maintained facilities. Bathrooms receive specific commendations for their cleanliness, contributing to the hotel's cozy and welcoming atmosphere.
The staff at The Kingslodge Inn are frequently described as friendly, welcoming and helpful. Guests consistently highlight their professionalism, efficiency and willingness to go the extra mile with both the reception and bar staff contributing to an enjoyable stay.
Free Wi-Fi is offered throughout the property with mixed reviews regarding its performance; some guests report seamless and fast connections while others experience patchy and unresponsive service, indicating room for improvement.
Parking facilities are highly praised with ample free parking spaces and easy accessibility adding to guest convenience. While there are minor instances of difficulty, the overall parking experience is very positive.
The beds are often noted for their comfort with guests describing them as providing a good night's sleep. Despite occasional mentions of hard mattresses or pillows, the majority find the beds clean and comfortable.
Overall, the inn is described as being true to its three-star rating, offering a solid experience with reasonable pricing, though some feel it could offer more for the cost. Accessibility is generally good with easy access routes and proximity to the city center. However, there are suggestions for improved bathroom facilities and a lift.
The Kingslodge Inn is particularly praised for its dog-friendly environment, offering extensive amenities and a welcoming attitude towards pets. Dogs are not just allowed but pampered with treats, dining options and nearby nature reserves enhancing the stay for pet owners.
In summary, The Kingslodge Inn - The Inn Collection Group offers a blend of convenience, comfort and friendly service in a serene setting with only a few areas for minor improvement.
Dog Friendly Inn
This Inn is known to welcome dogs as much as humans. They offer rooms that suit both the owner and the dog. They also have a dog-friendly section in their rustic restaurant.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, £ 7.50 per night
Yes, £ 7.50 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Inn with Parking
This inn provides free parking on-site. This makes it a convenient choice for guests traveling by car, offering easy access to their vehicles. The parking is readily available for guests.
Accessible Inn
This inn has an accessible room, wheelchair-accessible lounge, and parking. It includes bathroom emergency pull cords, grab bars near the toilet, and raised toilet seats. Level access is available via the car park.
3-Star Inn
The Kingslodge Inn is well-regarded for its location and service. It is near the Palace Garden Library and offers a free English breakfast. The inn has very good reviews.
Guest Reviews
Nestled in an ideal spot, The Kingslodge Inn boasts a prime location that places it within walking distance of Durham's historic city center. Guests praise the hotel for offering the perfect blend of convenience and tranquility, being close enough to enjoy the city’s vibrant life yet far enough to ensure a peaceful retreat. The proximity to key attractions such as Durham Cathedral, the train station and the University adds to its allure.
The hotel's setting is picturesque, surrounded by natural woodlands and charming grounds, which makes it feel like a countryside escape despite its central location. Visitors appreciate the easy access to restaurants, bars and essential city sights while relishing a quiet, secluded atmosphere. The availability of on-site parking and the ease of navigating to the city center on foot further enhance the guest experience.
With warm, welcoming staff and a relaxed atmosphere, The Kingslodge Inn has created a serene haven for those looking to explore Durham. Whether traveling by train or car, guests find the hotel's location extremely convenient for all their needs, making it a favored base for both leisure and university visits.
The Kingslodge Inn - The Inn Collection Group receives generally positive feedback for its breakfast offerings with many guests praising the quality and variety. The breakfast is described as delicious, excellent and superb, featuring both continental and full English options. There's an ample selection of hot and cold dishes, including specialties like Greek yogurt with dried fruit and beautifully presented Eggs Benedict. Guests appreciate the cooked-to-order service and the flexibility to request specific items like well-cooked eggs.
However, some guests encountered inconsistencies, such as small portions, overcooked or undercooked elements and occasional service delays. Some noted that the breakfast buffet could run out of items and that staff could have been more attentive. Despite these minor drawbacks, the majority of reviews highlight a pleasant dining experience with friendly staff and a good variety of choices, making the breakfast at Kingslodge Inn a satisfactory and often enjoyable part of their stay.
The dining experience at The Kingslodge Inn boasts a variety of positive feedback from guests with many delighted by the quality and taste of the food on offer. The evening meals are frequently praised for being excellent, well-cooked and delicious with several guests enjoying the great pub grub style and delicious Sunday dinners. The menu offers a good selection and while prices are generally considered reasonable, some guests have found it slightly on the expensive side.
The restaurant is often described as pleasant and comfortable with a relaxed bar atmosphere contributing to the overall dining experience. Guests appreciate the efficient and friendly service from the staff, which adds to the dining pleasure. Meals are noted for their well-presented and generous portions, particularly the outstanding bread and butter pudding and the sticky toffee pudding which have garnered special mentions.
However, not every experience has been perfect. Some guests noted that the dinner service could be slow and highlighted instances where the quality of the food was variable with specific mentions of hard chips and overcooked items. The limited menu options, especially for vegetarians, also stood out as a point of criticism, suggesting the need for improvements in variety.
Despite these occasional downsides, the overall sentiment is that The Kingslodge Inn offers a mostly gratifying dining experience with plenty of delicious meals to enjoy, making it a reliable choice for guests looking for good food in a friendly setting.
The Kingslodge Inn, part of The Inn Collection Group, receives mixed but generally positive feedback regarding its rooms. Guests appreciate the clean and comfortable accommodations, noting that the rooms are reliably well-kept and functional. Many found the beds to be comfy, facilitating a good night's sleep and appreciated the well-equipped facilities in the rooms.
However, several guests pointed out that the rooms often feel small and cramped with storage space and room for luggage being limited. Lighting seems to be another common concern, as many rooms are described as dark or poorly lit, making them feel somewhat gloomy. Despite this, some rooms are praised for being spacious and accommodating, particularly for single occupancy or extended stays. The décor seems to be a hit-or-miss with some describing it as outdated, while others found the rooms nicely decorated and loved the tasteful, cosy atmosphere.
The hotel’s proximity to Durham, only a short walk away, is highlighted as a major plus, offering both convenience and a quiet, relaxed environment. Pet-friendly rooms and good value for money are additional perks often mentioned by satisfied guests.
In essence, The Kingslodge Inn offers clean, comfortable and well-kept rooms that cater well to single travelers and those with pets. However, the potential for small room sizes and dim lighting may be something to consider when planning a stay.
The beds at The Kingslodge Inn - The Inn Collection Group generally receive positive feedback from guests. Many reviews highlight the comfort of the beds with numerous guests describing them as very comfortable, super comfy and providing a good night's rest. The beds are also consistently noted for being clean and well-maintained with some guests appreciating the firm and supportive nature of the mattresses.
Several reviews mentioned specific sizes of the beds with pleasing feedback on the large double beds and super king beds, which were described as comfortably large. Some guests also enjoyed the memory foam mattresses and found the pillows deep and soft.
However, a few guests did note some issues. Complaints include beds that were smaller than expected, hard or uncomfortable mattresses and pillows that could be quite hard. These aspects led to less comfortable experiences for some guests.
On the whole, while there are occasional reports of discomfort, the consensus suggests that the majority of guests find the beds at The Kingslodge Inn to be comfortable and conducive to a restful night's sleep.
The Kingslodge Inn consistently impresses with its commendable cleanliness, resonating through numerous guest reviews. Visitors frequently highlight the very clean rooms and well-maintained property, describing accommodations as clean, tidy and functional. The staff are praised for maintaining exceptional cleanliness standards daily, ensuring rooms are spotless and comfortable. The bathrooms, often newly renovated, receive specific mention for their cleanliness and well-kept condition. Despite minor grievances such as occasional carpet stains or tired hallway carpets, the overall consensus underscores a super clean, welcoming environment. The hotel's rustic country charm, coupled with the exceptionally clean facilities, creates a pleasant and cozy atmosphere appreciated by all guests.
The Kingslodge Inn boasts a team that consistently receives high praise from its guests. The staff is described as friendly, welcoming and always ready to assist with any needs. Guests have repeatedly noted their helpfulness and efficiency, whether it's addressing breakfast issues or providing local information. The atmosphere created by the bar staff is pleasant and engaging, contributing to a relaxed and enjoyable environment.
Staff members are not just courteous but also professional and knowledgeable about their roles. They go above and beyond to ensure that guests have a positive experience with some reviews highlighting how the staff exceeded expectations and walked the extra mile. The reception and waitstaff alike are mentioned for their warm greetings and attentiveness.
Guests appreciate the cheerful and approachable nature of the team, which makes for a comfortable stay. The competence and positive attitude of the staff are consistently highlighted, making them a standout feature of The Kingslodge Inn. Overall, the excellent service and friendly demeanor of the staff significantly enhance the welcoming atmosphere of the inn.
The Kingslodge Inn offers free Wi-Fi throughout the property and many guests have found the internet service to be seamless with good coverage and reliable connections. The term "super fast free Wi-Fi" was mentioned, highlighting a positive experience for some visitors. However, there have been mixed reviews regarding Wi-Fi availability and performance. While some guests found the Wi-Fi to be solid and good, others experienced patchy connections, unresponsiveness and lack of access in certain rooms. Improving the consistency of Wi-Fi service appears necessary to enhance the overall guest experience.
The Kingslodge Inn - The Inn Collection Group stands out for its highly praised parking facilities. Numerous reviews highlight the convenience of free, onsite parking as a significant advantage. Guests frequently mention the ample and plentiful parking spaces, ensuring that finding a spot is rarely a problem. The availability of parking options is described as convenient with a level parking lot and no height restrictions adding to the ease of use. Additionally, the calm area surrounding the inn contributes to the hassle-free parking experience. While a few remarks note that parking can be challenging at times or limited, the overall sentiment is that the parking situation is very good with many appreciative of this complimentary feature. The abundance of parking spaces makes the stay at this hotel all the more comfortable for those traveling by car.
The Kingslodge Inn - The Inn Collection Group is described as a solid three-star hotel, fitting for its rating. Guests generally find it meets three-star standards, offering expected three-star service and ambiance. The rooms are deemed pleasant and the price, for the most part, is considered reasonable given the quality of accommodations. Some reviews note that the service makes considerable efforts to ensure guests are well-catered for, which adds value to the stay.
However, there are comments highlighting that the cost does not always reflect three-star expectations, suggesting that £150 per night feels overpriced. While the establishment is not hailed for luxury, it performs acceptably for short stays. Overall, it provides a standard hotel experience that aligns with a typical three-star designation, but some guests expected a bit more for the price.
The Kingslodge Inn - The Inn Collection Group primarily offers good accessibility for guests, including those with disabilities. Most reviewers mentioned the hotel to be easily accessible with easy access routes, seamless transitions and no stairs but ramps instead. The close proximity to the city center and the station makes it convenient for guests to navigate the area effortlessly. Guests appreciated the spotlessly clean and accessible environment, making it an ideal stopping point for visitors, including those visiting the nearby university. However, there were some remarks about the necessity for improved bathroom facilities, such as walk-in showers or wet rooms and suggestions for a small lift to aid those who struggle with stairs. Despite these few critiques, the overall feedback highlights the accessibility and convenience of the location.
The Kingslodge Inn - The Inn Collection Group consistently receives praise for its dog-friendly environment. Reviews highlight the hotel’s welcoming attitude towards dogs, allowing them not only to stay but also enjoy the dining areas beside their owners. Dogs at the hotel are pampered with treats and benefit from spacious, comfortable accommodations. The staff's friendliness towards pets adds to the positive experience, making it clear that dogs are truly welcome.
The hotel’s facilities and amenities cater extensively to dogs, earning it the label of being extremely and incredibly dog-friendly. The nearby small nature reserve provides convenient exercise spots for dogs, further enhancing the hotel's attractiveness to dog owners. The hotel's dog-friendly policies extend from cozy rooms to accommodating restaurants, ensuring that every part of the stay is enjoyable for both dogs and their owners. The venue's efforts in making dogs feel at ease, including a special dog tapas menu, add a unique charm to the overall experience. For those traveling with their furry friends, The Kingslodge Inn emerges as a top recommendation with its comprehensive, pet-friendly services.
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Location
The hotel's setting is picturesque, surrounded by natural woodlands and charming grounds, which makes it feel like a countryside escape despite its central location. Visitors appreciate the easy access to restaurants, bars and essential city sights while relishing a quiet, secluded atmosphere. The availability of on-site parking and the ease of navigating to the city center on foot further enhance the guest experience.
With warm, welcoming staff and a relaxed atmosphere, The Kingslodge Inn has created a serene haven for those looking to explore Durham. Whether traveling by train or car, guests find the hotel's location extremely convenient for all their needs, making it a favored base for both leisure and university visits.
Breakfast
However, some guests encountered inconsistencies, such as small portions, overcooked or undercooked elements and occasional service delays. Some noted that the breakfast buffet could run out of items and that staff could have been more attentive. Despite these minor drawbacks, the majority of reviews highlight a pleasant dining experience with friendly staff and a good variety of choices, making the breakfast at Kingslodge Inn a satisfactory and often enjoyable part of their stay.
Dinner
The restaurant is often described as pleasant and comfortable with a relaxed bar atmosphere contributing to the overall dining experience. Guests appreciate the efficient and friendly service from the staff, which adds to the dining pleasure. Meals are noted for their well-presented and generous portions, particularly the outstanding bread and butter pudding and the sticky toffee pudding which have garnered special mentions.
However, not every experience has been perfect. Some guests noted that the dinner service could be slow and highlighted instances where the quality of the food was variable with specific mentions of hard chips and overcooked items. The limited menu options, especially for vegetarians, also stood out as a point of criticism, suggesting the need for improvements in variety.
Despite these occasional downsides, the overall sentiment is that The Kingslodge Inn offers a mostly gratifying dining experience with plenty of delicious meals to enjoy, making it a reliable choice for guests looking for good food in a friendly setting.
Rooms
However, several guests pointed out that the rooms often feel small and cramped with storage space and room for luggage being limited. Lighting seems to be another common concern, as many rooms are described as dark or poorly lit, making them feel somewhat gloomy. Despite this, some rooms are praised for being spacious and accommodating, particularly for single occupancy or extended stays. The décor seems to be a hit-or-miss with some describing it as outdated, while others found the rooms nicely decorated and loved the tasteful, cosy atmosphere.
The hotel’s proximity to Durham, only a short walk away, is highlighted as a major plus, offering both convenience and a quiet, relaxed environment. Pet-friendly rooms and good value for money are additional perks often mentioned by satisfied guests.
In essence, The Kingslodge Inn offers clean, comfortable and well-kept rooms that cater well to single travelers and those with pets. However, the potential for small room sizes and dim lighting may be something to consider when planning a stay.
Beds
Several reviews mentioned specific sizes of the beds with pleasing feedback on the large double beds and super king beds, which were described as comfortably large. Some guests also enjoyed the memory foam mattresses and found the pillows deep and soft.
However, a few guests did note some issues. Complaints include beds that were smaller than expected, hard or uncomfortable mattresses and pillows that could be quite hard. These aspects led to less comfortable experiences for some guests.
On the whole, while there are occasional reports of discomfort, the consensus suggests that the majority of guests find the beds at The Kingslodge Inn to be comfortable and conducive to a restful night's sleep.
Cleanliness
Staff
Staff members are not just courteous but also professional and knowledgeable about their roles. They go above and beyond to ensure that guests have a positive experience with some reviews highlighting how the staff exceeded expectations and walked the extra mile. The reception and waitstaff alike are mentioned for their warm greetings and attentiveness.
Guests appreciate the cheerful and approachable nature of the team, which makes for a comfortable stay. The competence and positive attitude of the staff are consistently highlighted, making them a standout feature of The Kingslodge Inn. Overall, the excellent service and friendly demeanor of the staff significantly enhance the welcoming atmosphere of the inn.
Wi-Fi
Parking
3 Star
However, there are comments highlighting that the cost does not always reflect three-star expectations, suggesting that £150 per night feels overpriced. While the establishment is not hailed for luxury, it performs acceptably for short stays. Overall, it provides a standard hotel experience that aligns with a typical three-star designation, but some guests expected a bit more for the price.
Accessible
Dog Friendly
The hotel’s facilities and amenities cater extensively to dogs, earning it the label of being extremely and incredibly dog-friendly. The nearby small nature reserve provides convenient exercise spots for dogs, further enhancing the hotel's attractiveness to dog owners. The hotel's dog-friendly policies extend from cozy rooms to accommodating restaurants, ensuring that every part of the stay is enjoyable for both dogs and their owners. The venue's efforts in making dogs feel at ease, including a special dog tapas menu, add a unique charm to the overall experience. For those traveling with their furry friends, The Kingslodge Inn emerges as a top recommendation with its comprehensive, pet-friendly services.
No, The Kingslodge Inn - The Inn Collection Group doesn't have any pool.
No, a spa isn't available at The Kingslodge Inn - The Inn Collection Group.
Yes, The Kingslodge Inn - The Inn Collection Group welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Kingslodge Inn - The Inn Collection Group.
No, The Kingslodge Inn - The Inn Collection Group doesn't have a gym.
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