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Summary of reviewsThe Ramada by Wyndham East Orange garners positive feedback primarily for its convenient location and budget-friendly rates. Guests find its proximity to Newark Airport and easy access to New York City, via nearby transportation links, particularly appealing. This makes it an attractive base for travelers wanting to explore the city without incurring the high costs of staying directly in Manhattan. The surrounding area offers practical amenities including grocery stores and dining options like Domino's Pizza, which add to its convenience.
The hotel is further praised for providing free parking, which is appreciated by those driving to the location. The comfort of the beds is another standout feature, with many guests highlighting the quality of the sleeping arrangements, contributing to a restful stay.
Staff interactions receive mixed reviews, though many guests commend the team for their friendliness and helpfulness, making efforts to accommodate visitors' needs and address any inconveniences. The housekeeping staff are particularly noted for their diligence and positive demeanor.
Despite these positives, there are areas requiring improvement, notably regarding cleanliness and maintenance. While some rooms are kept clean with functioning amenities, other aspects like outdated decor and occasional pest sightings indicate a need for heightened attention to detail. The breakfast offerings also draw consistent concern, often falling short of expectations due to limited options and a lack of availability during guests' stays.
Overall, Ramada by Wyndham East Orange serves as a reasonable choice for travelers prioritizing affordability and location, with potential for enhanced guest experiences through targeted improvements in the facilities and services offered. Show more
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Hotel with Free Wi-Fi
This hotel includes complimentary Wi-Fi. It also features a gym and complimentary breakfast and parking.
Hotel with Parking
Offers on-site parking for guests. This is a standard hotel with a reliable parking option, which is a significant advantage in East Orange.
3-Star Hotel
This hotel is situated in East Orange. It provides basic amenities and services suitable for budget-conscious travelers.
Hotel for Honeymoon
Room Types
Queen Studio Suite - Non-SmokingThe unit has 1 bed.
King Room - Smoking The unit has 1 bed.
King Room - Non-SmokingThe spacious double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room offers air conditioning. The unit has 2 beds.
King Room - Mobility Access/SmokingThe spacious double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room features air conditioning. The unit has 2 beds.
King Studio Suite - Non-SmokingOffering free toiletries, this triple room includes a private bathroom with a bath or a shower. The triple room offers air conditioning. The unit offers 2 beds.
Guest Reviews
Location
The Ramada by Wyndham East Orange boasts a convenient location that appeals to many travelers, especially for its proximity to Newark Airport and ease of access to New York City. Positioned near vital transportation links like the "Brick Church" train station, guests can reach Manhattan in about 30 minutes, making this hotel an attractive base for those looking to explore the city without the hefty price tag of New York accommodations. Visitors appreciate the nearby shopping areas and services, including grocery stores and dining options like Domino's Pizza. Despite some concerns about the surrounding neighborhood, the hotel's location remains a frequently noted advantage, with easy access to family visits, events, and local universities such as Seton Hall. Overall, the location is a key highlight, offering both convenience and affordability for travelers with varied itineraries.
Breakfast
Guests at the Ramada by Wyndham East Orange have voiced consistent concerns regarding the hotel's breakfast offerings. Despite being advertised and included in the price, many guests reported that no breakfast was available during their stay, leading to disappointment and a sense of false advertising. A few described limited options such as a pre-packaged continental breakfast, which included items like mini muffins and cheese puffs, rather than a full breakfast experience. On occasion, guests mentioned the presence of a waffle maker and turkey sausage, which provided a satisfactory experience for some, though still minimal. Overall, while there were a few instances where a modest breakfast was encountered, the general sentiment reflected dissatisfaction with the breakfast provision, especially given its promotion in booking platforms and hotel marketing.
Rooms
The Ramada by Wyndham East Orange offers rooms that vary significantly in condition. On the positive side, several guests appreciated the spaciousness of the rooms and noted that the property has undertaken major repairs, which have improved some aspects of the accommodations. Guests who had their rooms cleaned daily expressed satisfaction with the cleanliness and functionality, mentioning working HVAC units, newer rugs, and brightly lit bathrooms.
Room service staff were frequently commended for their friendly and attentive service, often going out of their way to address concerns or provide assistance. Some guests found their rooms to be clean, showcasing updated features and newer comforters which added to their comfort during their stay.
Despite these positive notes, many reviews highlighted pervasive issues with cleanliness and maintenance. Guests raised concerns about unpleasant odors, primarily cigarette smoke, in non-smoking rooms. Additionally, reports of bugs, roaches, and even mice were common, contributing to an overall sense of neglect in certain aspects of room upkeep. The hotel interior was described by some as looking abandoned, with peeling carpets, broken locks, and outdated features further detracting from the experience.
While Ramada by Wyndham East Orange provides large, potentially comfortable rooms and diligent service staff, a focus on consistent maintenance and refurbishment could significantly improve the guest experience.
Beds
At the Ramada by Wyndham East Orange, guests frequently highlight the comfort of the beds, with many finding them to be a standout feature of their stay. The beds are often described as comfortable and nice to sleep on, with some guests even noting the good quality of the pillows. Despite noting that the accommodation is not overly luxurious, multiple reviews commend the beds for their comfort and serviceability. Although some concerns were raised about cleanliness and noise, overall, the sleeping arrangements seem to make a positive impression on many visitors.
Cleanliness
Ramada by Wyndham East Orange faces significant challenges in maintaining cleanliness and up-to-date facilities, as echoed by guests who have stayed there. Despite various issues raised, including outdated decor, unpleasant odors, and pest sightings, there are notable positives regarding the hotel's cleanliness standards. Some guests mention that the rooms are kept clean daily, with clean sheets and bathrooms contributing to an improved experience. The staff's polite demeanor and willingness to process refunds promptly offer a glimpse of good customer service. While the hotel's overall appearance might be lacking, rooms are described as clean and smoker-friendly, which may appeal to specific guests. Nonetheless, the facility requires attention to hygiene and upgrades to match expectations of the Ramada brand.
Staff
At the Ramada by Wyndham East Orange, the staff experience appears to be a mix of positive and areas for improvement. Visitors frequently noted the friendliness and helpfulness of the staff. Many guests encountered staff members who were nice, accommodating, and went above and beyond to meet their needs. The front desk team received commendations for being helpful, informative, and professional, with some employees even offering compensation for any inconveniences faced by guests.
Housekeeping staff were generally appreciated for their excellent work and pleasant demeanor, although there was some difficulty with language barriers. While there were instances where the customer service was perceived as poor, with staff being described as curt or snappy, there were also mentions of improvements with new workers joining the team. Guests seemed to have varied experiences, with several appreciating the efforts of the more service-oriented staff members.
Parking
Ramada by Wyndham East Orange offers several advantages for those driving to the hotel, with free parking being one of the standout features praised by guests. The inclusion of parking in the overall accommodation package provides convenience and value, which is appreciated by many visitors. Situated in a favorable location, the hotel allows easy access to parking, which is deemed satisfactory by some guests. However, there are concerns about the safety and cleanliness of the parking area, with some guests noting it as dark and needing more care. Despite these issues, the option of complimentary parking remains a positive aspect that adds to the overall experience at Ramada by Wyndham East Orange.
3 Star
Ramada by Wyndham East Orange offers a budget-friendly accommodation that serves well for business travelers or those needing a quick overnight stay. Its convenient location is highlighted by nearby amenities, such as a grocery store and dining options like Domino's Pizza, making it a practical choice for travelers. While some guests appreciate the economical rates and suggest it’s a decent option for a short-term stay, the hotel receives mixed reviews regarding its overall presentation. Though praised for cleanliness, the furnishings show signs of aging, and some guests have mentioned issues with customer service and noise levels in the hallways. Nonetheless, for those prioritizing affordability and convenience over luxury, it can be a reasonable choice given its strategic location.
No, Ramada by Wyndham East Orange doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham East Orange.
No, Ramada by Wyndham East Orange doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham East Orange.
No, Ramada by Wyndham East Orange doesn't have a gym.