Carlton Court Hotel Eastbourne
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Summary of reviewsCarlton Court Hotel Eastbourne enjoys a prime location in the heart of Eastbourne, just 50 meters from the seaside, making it an attractive option for beach lovers and explorers alike. Its proximity to local attractions, including theatres, shops and the town center, garners significant praise from guests. The serene and quiet environment despite the lively surroundings, along with convenient parking, further enhance its appeal.
Guests generally appreciated the breakfast, particularly the hearty English breakfast, though there were some inconsistencies in service and availability. The friendly and attentive staff greatly contributed to a pleasant dining experience.
Rooms at the hotel receive mixed reviews. Positively, they are noted for their cleanliness, comfort and some recent renovations, offering nice views and essential amenities. However, the small size of rooms, outdated bathrooms and occasional issues like low water pressure are common criticisms. WiFi connectivity is a notable area of concern with many guests experiencing weak or no signal in their rooms.
The hotel is commended for its cleanliness with many guests finding it well-maintained and the linens spotless. Nonetheless, some guests noted minor housekeeping lapses and sporadic cleanliness issues.
The staff at Carlton Court Hotel receive high praise for their helpfulness, friendliness and service-oriented attitude, making guests feel valued and well-cared-for. This level of hospitality significantly enhances the overall guest experience.
Beds at the hotel elicited mixed reactions. While many guests found them comfortable and clean, others pointed out issues like uncomfortable mattresses and low bed heights.
In summary, Carlton Court Hotel Eastbourne stands out for its excellent location, friendly staff and general cleanliness, making it a good value for the cost-conscious traveler. Some areas, such as room size, WiFi connectivity and breakfast service, could use improvement, but overall, it remains a satisfactory choice for short stays and those prioritizing location and affordability.
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Guests generally appreciated the breakfast, particularly the hearty English breakfast, though there were some inconsistencies in service and availability. The friendly and attentive staff greatly contributed to a pleasant dining experience.
Rooms at the hotel receive mixed reviews. Positively, they are noted for their cleanliness, comfort and some recent renovations, offering nice views and essential amenities. However, the small size of rooms, outdated bathrooms and occasional issues like low water pressure are common criticisms. WiFi connectivity is a notable area of concern with many guests experiencing weak or no signal in their rooms.
The hotel is commended for its cleanliness with many guests finding it well-maintained and the linens spotless. Nonetheless, some guests noted minor housekeeping lapses and sporadic cleanliness issues.
The staff at Carlton Court Hotel receive high praise for their helpfulness, friendliness and service-oriented attitude, making guests feel valued and well-cared-for. This level of hospitality significantly enhances the overall guest experience.
Beds at the hotel elicited mixed reactions. While many guests found them comfortable and clean, others pointed out issues like uncomfortable mattresses and low bed heights.
In summary, Carlton Court Hotel Eastbourne stands out for its excellent location, friendly staff and general cleanliness, making it a good value for the cost-conscious traveler. Some areas, such as room size, WiFi connectivity and breakfast service, could use improvement, but overall, it remains a satisfactory choice for short stays and those prioritizing location and affordability.
3-Star Hotel
Located on Wilmington Square, this hotel offers a central location in Eastbourne. It is conveniently situated for exploring the local area.
Family Friendly Hotel
Cheap Hotel
Small Hotel
Guest Reviews
Nestled in the heart of Eastbourne, the Carlton Court Hotel Eastbourne boasts an enviable location that has garnered much praise from its guests. Just 50 meters from the seaside, the hotel is ideally situated for beach lovers and those looking to explore the local attractions. Visitors have found it particularly convenient for its proximity to the seafront, various shops and restaurants, making it a superb choice for a weekend getaway or a longer stay.
The hotel is perfectly positioned for access to the Congress Theatre and Devonshire Park Theatre, making it an excellent base for theatre-goers. Additionally, it’s a stone's throw away from the town center, ensuring that all major attractions, including the art gallery and beach, are within easy walking distance. Guests have also noted the quietness of the street despite its central location, providing a peaceful retreat after a day of exploration.
The convenience of parking right in front of the hotel, albeit for a small fee, adds to the appeal for those traveling by car. The area is described as lively, yet the hotel manages to offer a serene environment. For those who value a good night’s sleep, the rooms are praised for their cleanliness and comfort with some offering expansive views and even peeks of the sea.
Affordability is another highlighted aspect with many guests finding the hotel to be good value for money, especially given its prime location. Warm, friendly service and a high standard of cleanliness further enhance the staying experience.
Whether visiting Eastbourne for its theatres, beach, shops or dining, the Carlton Court Hotel Eastbourne stands out as an excellent choice thanks to its fantastic location and welcoming atmosphere.
At Carlton Court Hotel Eastbourne, the breakfast experience is generally well-regarded, despite some inconsistencies noted by guests. Many visitors appreciated the quality and taste of the breakfast, describing it as fantastic, excellent and well-cooked. The English breakfast, in particular, received high praise for its outstanding quality and hearty servings. Guests frequently mentioned the friendly and helpful staff, who contributed to a pleasant dining atmosphere and provided prompt and professional service.
However, there were a number of reviews indicating a lack of breakfast service during certain periods with some guests being directed to nearby establishments for morning meals. Issues such as closures of the dining room, out-of-date milk and occasional mix-ups in orders were reported. Despite these hiccups, the positive remarks about the breakfast at Carlton Court Hotel dominate, highlighting it as a delightful part of the stay for most visitors.
The Carlton Court Hotel in Eastbourne receives mixed reviews regarding its rooms. On the positive side, many guests praised the hotel for its cleanliness and convenient location, close to the seaside and local attractions. Several rooms offer nice views and some have been recently renovated, adding a fresh touch. Guests found the beds generally comfortable and the rooms equipped with the necessary amenities, such as a hospitality tray and TV.
However, the room sizes are consistently noted as small with some described as cramped or tiny. Many commented that the bathrooms are outdated and suffer from low water pressure in the showers. Some rooms had issues with unpleasant odors and a tired appearance. There are also comments about the hotel needing updates, suggesting some parts, including the bathrooms, feel worn out and basic.
Guests highlighted the lack of WiFi, limited in-room coffee and tea provisions and occasional noise from other rooms. Some found the hotel management unresponsive or unhelpful. Despite being generally clean and comfortable, the overall impression is that the rooms could use significant improvements to meet modern expectations.
Guests of Carlton Court Hotel Eastbourne have expressed mixed opinions regarding the beds. Positively, many reviews highlight the beds as being comfortable, clean and even very comfortable in some instances. Guests appreciated the cleanliness and the comfort of the beds with some mentioning that the beds were huge and provided a good night's sleep.
However, several criticisms emerged frequently in the reviews. Issues such as beds being too low to the ground, mattresses that were either too hard or too soft and pillows that were not great were mentioned multiple times. Some guests felt the double beds were small and at an awkward height and there were instances of broken divan bases or sagging beds. Noise from bed springs and the overall lack of comfort in some mattresses were also noted as concerns. Despite these drawbacks, a portion of the guests found the bedding adequate for the price point of the accommodation.
Carlton Court Hotel Eastbourne receives varied feedback regarding its cleanliness with the majority of guests commending the hotel's efforts. Many reviewers consistently noted the cleanliness of the rooms, including spotless linens and good quality, clean towels. The hotel's facilities and rooms are described as clean, comfortable and recently renovated. Positive mentions also highlight the super clean environment and very clean establishment overall. The friendly and welcoming staff, particularly specific team members, adds to the positive experience.
However, some guests noted areas for improvement, such as attention to small details in room cleaning and shortcomings like unwashed cups and unclean bathrooms. Isolated incidents like old disinfectant smells, dirty carpets and bathroom drainage issues were also mentioned. Despite these occasional drawbacks, the general consensus points towards a clean and well-maintained hotel with an excellent location, enhancing the overall stay for most visitors.
The Carlton Court Hotel Eastbourne has received numerous commendations for its staff, who are frequently described as helpful, friendly and accommodating. Guests consistently mention the warm and welcoming nature of the reception team and other personnel, highlighting that they make every effort to be attentive and facilitate guests' needs. The manager and specific members of the team, like Jordan, are noted for their exceptional personal skills and hospitality, contributing to a positive overall experience.
Despite a few instances of inconsistent behavior and some staff being hard to reach, the general sentiment is overwhelmingly positive. The staff's politeness and service-minded attitude stand out with many guests appreciating their readiness to assist at all times, including out-of-hours help and specific requests like storing bikes or preparing early breakfasts.
Overall, it is clear that the Carlton Court Hotel prides itself on its pleasant, respectful and service-oriented team, making guests feel valued and well cared for throughout their stay. The numerous mentions of friendly greetings and cheerful service underscore the hotel's commitment to providing excellent customer care, significantly enhancing the guest experience at this well-located establishment.
Guests at Carlton Court Hotel Eastbourne have consistently noted a significant issue with the hotel's WiFi. Many reviews highlight that WiFi is often unavailable in rooms and public areas with some unable to connect at all or experience very weak signals. Guests reported that the WiFi didn't work the first night and that connectivity issues persisted with some noting a lack of internet connection entirely. In some specific cases, a strong signal was available on certain floors owing to extenders. Despite occasional positive mentions of handy, free Wi-Fi and good connection speed, overall, the lack of reliable WiFi has been a common concern among guests.
Carlton Court Hotel Eastbourne offers a budget-friendly accommodation option, particularly appealing to those who prioritize location and affordability. Perfectly positioned close to the seafront and within a reasonable walking distance from the town center, its locality stands out as one of its prime features. The hotel provides a comfortable and well-decorated environment that meets or exceeds expectations for the cost-conscious traveler, making it a reasonable choice for short stays. Its convenience is complemented by good reception services and a pleasant bar area. Breakfast options are adequate although somewhat limited with guests needing to choose between a cooked meal and fruit/yoghurt. While some guests have mentioned that soundproofing could be improved, others have rated their experience as good, superb or even exceptional. Despite some minor criticisms about cleanliness and noise, overall, Carlton Court Hotel's balance of cost, location and basic amenities makes it a satisfactory choice for short visits.
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Location
The hotel is perfectly positioned for access to the Congress Theatre and Devonshire Park Theatre, making it an excellent base for theatre-goers. Additionally, it’s a stone's throw away from the town center, ensuring that all major attractions, including the art gallery and beach, are within easy walking distance. Guests have also noted the quietness of the street despite its central location, providing a peaceful retreat after a day of exploration.
The convenience of parking right in front of the hotel, albeit for a small fee, adds to the appeal for those traveling by car. The area is described as lively, yet the hotel manages to offer a serene environment. For those who value a good night’s sleep, the rooms are praised for their cleanliness and comfort with some offering expansive views and even peeks of the sea.
Affordability is another highlighted aspect with many guests finding the hotel to be good value for money, especially given its prime location. Warm, friendly service and a high standard of cleanliness further enhance the staying experience.
Whether visiting Eastbourne for its theatres, beach, shops or dining, the Carlton Court Hotel Eastbourne stands out as an excellent choice thanks to its fantastic location and welcoming atmosphere.
Breakfast
However, there were a number of reviews indicating a lack of breakfast service during certain periods with some guests being directed to nearby establishments for morning meals. Issues such as closures of the dining room, out-of-date milk and occasional mix-ups in orders were reported. Despite these hiccups, the positive remarks about the breakfast at Carlton Court Hotel dominate, highlighting it as a delightful part of the stay for most visitors.
Rooms
However, the room sizes are consistently noted as small with some described as cramped or tiny. Many commented that the bathrooms are outdated and suffer from low water pressure in the showers. Some rooms had issues with unpleasant odors and a tired appearance. There are also comments about the hotel needing updates, suggesting some parts, including the bathrooms, feel worn out and basic.
Guests highlighted the lack of WiFi, limited in-room coffee and tea provisions and occasional noise from other rooms. Some found the hotel management unresponsive or unhelpful. Despite being generally clean and comfortable, the overall impression is that the rooms could use significant improvements to meet modern expectations.
Beds
However, several criticisms emerged frequently in the reviews. Issues such as beds being too low to the ground, mattresses that were either too hard or too soft and pillows that were not great were mentioned multiple times. Some guests felt the double beds were small and at an awkward height and there were instances of broken divan bases or sagging beds. Noise from bed springs and the overall lack of comfort in some mattresses were also noted as concerns. Despite these drawbacks, a portion of the guests found the bedding adequate for the price point of the accommodation.
Cleanliness
However, some guests noted areas for improvement, such as attention to small details in room cleaning and shortcomings like unwashed cups and unclean bathrooms. Isolated incidents like old disinfectant smells, dirty carpets and bathroom drainage issues were also mentioned. Despite these occasional drawbacks, the general consensus points towards a clean and well-maintained hotel with an excellent location, enhancing the overall stay for most visitors.
Staff
Despite a few instances of inconsistent behavior and some staff being hard to reach, the general sentiment is overwhelmingly positive. The staff's politeness and service-minded attitude stand out with many guests appreciating their readiness to assist at all times, including out-of-hours help and specific requests like storing bikes or preparing early breakfasts.
Overall, it is clear that the Carlton Court Hotel prides itself on its pleasant, respectful and service-oriented team, making guests feel valued and well cared for throughout their stay. The numerous mentions of friendly greetings and cheerful service underscore the hotel's commitment to providing excellent customer care, significantly enhancing the guest experience at this well-located establishment.
Wi-Fi
3 Star
No, Carlton Court Hotel Eastbourne doesn't have any pool.
No, a spa isn't available at Carlton Court Hotel Eastbourne.
No, Carlton Court Hotel Eastbourne doesn't allow dogs.
No, parking facilities aren't available at Carlton Court Hotel Eastbourne.
No, Carlton Court Hotel Eastbourne doesn't have a gym.
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