New Wilmington Hotel

Eastbourne 50.76162600, 0.28378600 , 25-27 Compton Street (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe New Wilmington Hotel in Eastbourne garners positive reviews, particularly for its enviable location, making it an ideal base for exploring local attractions. Guests enjoy being within walking distance of the seafront, local shops, restaurants, bars, and theaters such as the Congress Theatre and Devonshire Park. This central yet tranquil setting offers the convenience of easy parking and proximity to art galleries and cliff paths, making it a well-placed retreat for visitors.

The hotel’s breakfast receives mixed feedback but is generally well-received, with freshly cooked meals and a range of options available. The friendly staff enhance the dining experience, despite occasional organizational hiccups and calls for more variety. Guests praise the rooms for their spaciousness, cleanliness, and comfort, with some recently refurbished for a modern feel. The beds are a highlight, often described as exceptionally comfortable, contributing to a restful stay. While certain areas indicate the need for further updates, the ongoing refurbishments are noticeable, maintaining the property’s homely charm.

Cleanliness and comfort stand out, with well-maintained rooms and daily housekeeping. The friendly and professional staff are a significant asset, often going above and beyond to ensure a pleasant stay. Specific staff members receive commendation for their exceptional service, and the management is noted for their accommodating nature. Although the breakfast service can be disorganized, the warmth and helpfulness of the team are largely appreciated.

Free WiFi is another positive aspect, generally offering a reliable connection with few interruptions. While there are occasional complaints about the beds being too soft or narrow, the majority of guests enjoy a restful sleep, benefiting from the spacious and appealing rooms. The hotel, offering good value for its three-star rating, is undergoing improvements to further enhance guest experience, maintaining a pleasant ambiance and catering to a variety of needs. Overall, the New Wilmington Hotel is a commendable choice for visitors seeking a comfortable, clean, and conveniently located stay in Eastbourne.
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Dog Friendly Hotel
New Wilmington Hotel is listed as a pet-friendly hotel.

Hotel with Free Wi-Fi
The hotel offers free Wi-Fi. It allows guests to stay connected.

Hotel with Tennis Courts
This hotel is tagged as having tennis courts in the provided data. Specific details regarding the number or type of courts are not available.

3-Star Hotel
Situated on Compton Street in Eastbourne, this hotel offers a central location. It provides easy access to local amenities and attractions.

Room Types
Standard Single Room This comfortable, heated room features a TV, telephone and en suite bathroom with hairdryer.

Standard Double Room This comfortable, heated room features a TV, telephone and en suite bathroom with hairdryer.

Standard Twin Room This room has a TV, telephone, and a hairdryer.

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room has a tea and coffee maker, a wardrobe, TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Superior Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a TV. The unit offers 2 beds.

Classic Triple Room Providing free toiletries, this triple room includes a private bathroom with a hairdryer. The triple room provides a tea and coffee maker and heating. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Nestled in a prime spot in Eastbourne, the New Wilmington Hotel boasts a superb location praised for its proximity to a wealth of attractions. Guests appreciate its closeness to the seafront, making beach outings and leisurely promenade strolls a breeze. It's conveniently situated just a short walk from the town center, granting easy access to local shops and a variety of restaurants and bars. The hotel's position is especially ideal for theater enthusiasts, being near both the Congress Theatre and Devonshire Park, the venue for Eastbourne's tennis tournaments. This central yet quiet area offers easy parking and ensures a peaceful stay while remaining within walking distance of art galleries and magnificent cliff paths. Overall, the New Wilmington Hotel's accessible and convenient location receives commendations from those seeking a well-placed retreat in Eastbourne.

Breakfast
The breakfast experience at the New Wilmington Hotel receives mixed reviews from guests, yet it generally leans towards the positive side. Many patrons highlight the excellent quality and delicious taste, describing the meals as first-class and freshly cooked with a satisfactory range of hot and cold options. The staff is often praised for friendly and attentive service, contributing to a welcoming breakfast atmosphere. Despite a good selection, some guests feel the spread could benefit from more variety and better organization, with comments about the food occasionally being served lukewarm. The dining experience is made pleasant in a bright setting, although issues such as uncleared tables and chaotic management are mentioned. Overall, while some aspects like small portions and a lack of certain menu items draw critique, the hotel manages to provide a generally good start to the day for many of its visitors with a traditional English breakfast touch.

Rooms
The New Wilmington Hotel seems to offer a mostly positive experience for its guests, with frequent mentions of spacious, clean, and comfortable rooms. Many guests appreciate the size of the rooms and find them well-suited for families or groups. The cleanliness of both the rooms and bathrooms is consistently highlighted, contributing to guests' overall satisfaction. Comfortable beds appear to be a noteworthy feature, ensuring a restful night's sleep for many visitors.

Some rooms have been recently refurbished, providing guests with updated amenities and a fresh appearance. However, there are certain aspects indicating that not all rooms have undergone renovation, with mentions of outdated equipment and minor issues like chips in walls or worn carpets. Bathrooms are generally clean but can be small, and some might benefit from modernization.

Guests also note the hotel’s convenient location, particularly for those visiting the theatre. While some rooms lack air conditioning, the overall presentation of rooms, from newly decorated spaces to well-equipped interiors, adds to the appeal. Staff interactions are often described as friendly and helpful, enhancing the guest experience.

Despite occasional reports of minor inconveniences, such as temperamental door systems or small rooms, the New Wilmington Hotel nonetheless provides a comfortable setting for guests seeking ample space, cleanliness, and a welcoming atmosphere.

Beds
At the New Wilmington Hotel, the beds generally receive high praise from guests for their comfort and cosiness. Many visitors describe the beds as comfy, comfortable, and even the most comfortable they have ever experienced, inviting a restful night's sleep with some guests noting they slept for 12 hours. The rooms are often characterized as lovely, spacious, and accompanied by a comfortable atmosphere, which enhances the overall sleeping experience. However, there are occasional remarks about the mattresses being too soft or too hard, leading to a lack of support for some guests. A few guests also mentioned issues with the beds being narrow or the mattresses being old and saggy, but these seem to be less frequent. Despite these occasional concerns, many guests find the beds and pillows fantastic, contributing to a pleasing stay. The hotel's location also adds to its appeal, being centrally positioned near the beach and various dining options, further making the New Wilmington Hotel a favorable choice for travelers seeking comfort and convenience.

Cleanliness
The New Wilmington Hotel has received generally positive reviews for its cleanliness and comfort. Many guests appreciated the well-maintained and nicely decorated rooms, which were consistently described as very clean and tidy. The hotel offers spacious accommodations with large, comfortable beds, making it a cozy option for travelers. Rooms are cleaned daily, and the property is well-looked after, even in older areas, suggesting ongoing refurbishment efforts that enhance the overall experience.

Despite some minor inconsistencies such as weak showers and occasional communication issues, the hotel delivers good value for money with clean and comfortable facilities. The friendly staff further contribute to a welcoming atmosphere. While there have been occasional remarks about areas needing improvement, such as spider sightings and maintenance issues, the majority of guests found the hotel to be well-presented and conveniently located.

The property exudes a homely charm and is dog-friendly, catering to a variety of guests seeking a clean and pleasant stay. Overall, the New Wilmington Hotel is a commendable choice for visitors looking for cleanliness and comfort in a traditional setting.

Staff
The New Wilmington Hotel stands out for its exceptional staff, who consistently receive praise for their friendliness and helpfulness. Guests consistently highlight their welcoming and courteous nature, setting a pleasant tone right from arrival. The professionalism and attentiveness of the staff ensure that guests feel truly valued, with many mentioning how the team goes above and beyond to enhance their stay.

Particular staff members, such as Ajmal, have left a lasting impression with their exceptional service. The management is noted for being accommodating, and the couple who recently took ownership are recognized for their supportive and approachable nature. Despite occasional instances of disorganization, especially during breakfast service, the helpful and cheerful demeanor of the staff seems to outweigh any minor inconveniences.

Overall, the staff at New Wilmington Hotel are described as a major asset, with their friendliness and eagerness to assist contributing significantly to the positive experiences of guests. Their ability to create a welcoming atmosphere and provide excellent service makes the hotel a delightful choice for visitors.

Wi-Fi
The New Wilmington Hotel offers free WiFi that generally performs well, with guests often noting its reliability and strong signal strength. There are occasional issues, such as a patchy connection or limited internet access, which may be influenced by external factors like nearby road works. Despite this, the positive experiences with the WiFi generally outweigh any inconsistencies.

3 Star
The New Wilmington Hotel offers good value for money, attracting budget-conscious travelers who find the overall cost reasonable. Although some guests have expressed concerns regarding its three-star rating, noting areas that could benefit from modernization and refurbishment, the hotel is reportedly undertaking improvements. This includes ongoing updates, with prior warnings about temporary inconveniences like scaffolding. Despite occasional setbacks, such as unexpected plumbing issues, the hotel maintains a pleasant three-storey layout. However, future visitors might appreciate enhancements in ambiance and accessibility.


No, New Wilmington Hotel doesn't have any pool.

No, a spa isn't available at New Wilmington Hotel.

Yes, New Wilmington Hotel welcomes dogs.

No, parking facilities aren't available at New Wilmington Hotel.

No, New Wilmington Hotel doesn't have a gym.

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