Osborne Aparthotel

Eastbourne 50.76225900, 0.28124600 , 39 Carlisle Road (Show on Map)


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Summary of reviewsOsborne Aparthotel in Eastbourne is highly appreciated by guests for its prime location, situated just a few minutes from the beach, seafront and renowned theatres. Its central yet tranquil setting provides easy access to dining options, art galleries and local attractions such as Beachy Head cliffs and the pier. The convenient location also offers easy access to transportation and events like the Eastbourne International Air Show and tennis tournaments at Devonshire Park, making it an ideal spot for both short getaways and extended holidays.

The accommodations are frequently described as clean, spacious and well-equipped. Many guests highlight the large, airy rooms with modern amenities, perfect for extended stays. The kitchen facilities are particularly well-regarded, featuring full kitchens, utensils and washer/dryer units. The elegant and calming decor contributes to a homely and serene atmosphere, while the staff's friendly and responsive service enhances the overall experience. Despite minor variability in room sizes, the high standard of cleanliness and well-maintained facilities make the aparthotel a popular choice for travelers seeking comfort and convenience.

Cleanliness is a standout feature with guests consistently praising the spotless, well-decorated rooms and pristine sheets and towels. The spacious and modern apartments are well-furnished and freshly renovated, adding to the pleasant stay. A few minor issues with floor cleanliness or dated appearances in some rooms were noted, but the general sentiment remains very positive, supported by the staff's friendly and helpful demeanor.

The staff at Osborne Aparthotel are frequently commended for their friendliness, helpfulness and warm hospitality. Reception staff and management are particularly praised for their efficiency, responsiveness and cheerful demeanor, ensuring a positive guest experience and creating a supportive environment.

While the Wi-Fi service receives mixed reviews with some guests praising its quality and others encountering issues such as frequent cut-outs and weak connections, the overall guest experience remains positive.

Osborne Aparthotel is a great choice for families, offering a comfortable and accommodating environment with amenities suitable for both short and extended visits. The peaceful setting allows for restful nights and the smart TV options provide entertainment for families and groups alike. The convenient location further enhances the appeal for those looking to balance work and leisure.

The beds are noted for their comfort with many guests describing them as very comfortable and conducive to a good night's sleep. While a few guests mentioned issues with bed size or firmness, the overall consensus is positive, contributing to a restful stay.

The aparthotel offers good value, providing clean, comfortable accommodations at competitive prices. The three-star classification highlights the practical, budget-friendly nature of the hotel. Despite limitations such as occasional air-conditioning issues and the need for additional dining items, the hotel meets travelers' needs with a friendly atmosphere and effective communication from the staff.

Accessibility features are also well-regarded with the hotel equipped for wheelchair users and offering convenient disabled adaptations in the rooms. The staff's helpfulness in assisting those with mobility issues is frequently highlighted, although guests should be aware of additional charges such as pet fees.

For pet owners, Osborne Aparthotel is a welcoming option, providing dog-friendly facilities and a pet-friendly atmosphere. While there are extra costs involved, many guests feel the hotel goes above and beyond to accommodate pets, making it a solid choice for travelers with dogs.

In summary, Osborne Aparthotel offers a blend of accessibility, comfort and convenience, supported by a friendly and responsive staff. Its prime location, cleanliness, well-equipped rooms and family-friendly environment make it a favorite among travelers seeking a peaceful yet centrally located stay in Eastbourne.
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Dog Friendly Aparthotel
Osborne Aparthotel is listed as a pet-friendly hotel.

Accessible Aparthotel
The Osborne Aparthotel is noted for its excellent accessibility features, including wheelchair accessibility and convenient disabled adaptations in its rooms. Its prime location offers easy access to the seafront and various amenities within walking distance.

Aparthotel with Free Wi-Fi

Small Aparthotel

Room Types
Studio budget Apartment The apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The apartment provides a flat-screen TV with satellite channels, an electric kettle, a tiled floor, heating as well as city views. The unit offers 1 bed.

Deluxe Apartment The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a dining area as well as city views. The unit has 1 bed.

Premier Apartment The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a dining area as well as city views. The unit has 2 beds.

Superior Apartment The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a dining area as well as city views. The unit has 2 beds.

Grand luxury apartment The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a dining area as well as city views. The unit offers 3 beds.

Standard Apartment The apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The apartment provides soundproof walls, an electric kettle, a tiled floor, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.

Guest Reviews
Location
Osborne Aparthotel boasts a prime location in Eastbourne, widely praised by guests. Nestled just a few minutes from the beach, seafront and renowned theatres, it offers an ideal base for various activities. The hotel is within close proximity to numerous dining options, art galleries like the Towner Gallery and the iconic Beachy Head cliffs, making it a convenient choice for both leisurely and cultural experiences. Guests consistently highlight its central yet quiet setting, perfect for a peaceful retreat while still being a short walk from the bustling town center, shops and popular attractions such as the pier. The hotel's location also offers easy access to transportation, including the railway station and is well-situated for attending events like the Eastbourne International Air Show and tennis tournaments at Devonshire Park. This blend of accessibility and tranquility makes Osborne Aparthotel an excellent spot for a short getaway or an extended holiday.

Rooms
The Osborne Aparthotel offers a range of accommodations that guests frequently describe as clean, spacious and well-equipped. Many reviews highlight the large, airy rooms that come with modern amenities, making them comfortable for extended stays. Guests appreciate the cleanliness and upkeep of the apartments, noting the excellent kitchen facilities and the availability of everything needed for a comfortable stay, including full kitchens, utensils and washer/dryer units. The bathrooms are also praised for their size and functionality.

Several reviews mention receiving upgrades to deluxe rooms, which added to the comfort and satisfaction of their stay. The decor is often described as elegant and calming, contributing to a homely and serene atmosphere. The service from the staff is consistently noted as friendly and responsive, ensuring a pleasant overall experience.

Despite a few mentions of rooms being smaller than anticipated and some variability in room sizes and appearances compared to pictures, the overall sentiment is positive. Guests appreciate the quiet and peaceful environment with many finding the location convenient, being near the beach and local restaurants. The high standard of cleanliness and well-maintained facilities further enhance the appeal of this aparthotel, making it a popular choice for travelers seeking both comfort and convenience.

Beds
The beds at Osborne Aparthotel have received numerous positive remarks from guests. Many reviewers highlighted the comfort they experienced, repeatedly describing the beds as very comfortable and conducive to a good night's sleep. The hotel seems to make a conscious effort to provide quality linens which also enhanced the sleep experience according to guests. Descriptions of comfy and great beds were abundant, adding to the overall satisfaction of the stay.

However, not all experiences were uniform. Some guests mentioned that the beds were either too small or too hard for their taste. Despite these occasional remarks, the overall consensus leaned heavily towards comfort with many finding the beds especially comfortable and appreciating the cleanliness of the place.

In summary, while there were a few notes on bed size and firmness, the large majority of guests praised the beds for their comfort, contributing positively to their stay at Osborne Aparthotel.

Cleanliness
The reviews for Osborne Aparthotel overwhelmingly highlight the cleanliness and comfort of the accommodations. Guests found the rooms to be spotlessly clean, immaculately presented and well-decorated. The sheets and towels received high praise for their pristine condition. Many appreciated the spacious, well-furnished and modern apartments that were freshly renovated. The property overall was described as very clean with good facilities, comfortable beds and clean bathrooms and kitchens. The location near the beach and restaurants added to the convenience of the stay. Although a few reviews mentioned minor issues such as floors needing a better clean or dated appearances in some rooms, the general sentiment was very positive. The staff were often noted for being friendly and helpful, contributing further to a pleasant experience. Overall, the Osborne Aparthotel offers a clean, comfortable and well-maintained environment for guests.

Staff
Osborne Aparthotel boasts a remarkable team known for their friendliness, helpfulness and warm hospitality. Many guests highlight the exceptionally welcoming nature of the reception staff, who often go above and beyond to ensure a pleasant stay. The management team also receives praise for their efficiency and willingness to accommodate guest needs, creating a supportive and responsive environment.

Guests frequently mention the staff's readiness to assist with any inquiries or requests, showcasing their dedication to providing excellent service. Their politeness and cheerful demeanor contribute significantly to a positive guest experience. Additionally, the staff's attentiveness to detail and professional conduct further enhance the overall satisfaction of visitors.

From the front desk to the maintenance team, everyone at Osborne Aparthotel seems committed to offering a high level of care, making guests feel valued and well-taken care of. With such a dedicated team, it’s no surprise that the hotel receives consistent praise for its staff, leaving a lasting impression on those who stay.

Wi-Fi
Osborne Aparthotel receives mixed reviews regarding its Wi-Fi service. Guests frequently commend the internet for being very good, excellent and working well throughout their stay. However, many reviews also highlight persistent issues such as the Wi-Fi stopping after a couple of days, cutting out frequently or being temperamental. A recurring criticism is poor connection in rooms and data services with Wi-Fi often described as weak, dropping out regularly and not dependable. Some guests experienced no Wi-Fi at all during their stay or found the internet service laggy and slow. Additionally, the Wi-Fi on the ground floor was specifically noted to have issues. Overall, while some guests had positive experiences with the internet, others found it unreliable and frustrating.

Family
Osborne Aparthotel proves to be an excellent choice for families looking to enjoy a comfortable and relaxed stay. The hotel’s comfortable and accommodating environment is consistently highlighted, making it ideal for both short and extended family visits. Families will appreciate the absence of nighttime disturbances, ensuring a peaceful sleep for both parents and children.

Guests who visited with friends or attended events like conferences found the hotel's amenities well-suited to their needs, offering a great balance between work and leisure. The availability of a smart TV in the rooms provides entertainment options such as movie nights, adding to the overall home-like feel of the aparthotel.

Moreover, the hotel’s comfortable location allows for convenient outings and activities, such as beach parties which guests have fondly mentioned. All in all, Osborne Aparthotel stands out as a user-friendly, pleasant and versatile accommodation option for families, friends and couples alike.

3 Star
The Osborne Aparthotel provides a solid three-star experience, standing out for its good value and competitive pricing. The hotel is not deluxe, but it offers clean and comfortable accommodations. The rooms are simple yet sufficient, although some guests felt they could benefit from more dining items and a washing machine. Conveniently located just a few minutes’ walk from the town center, it offers easy access to local attractions while maintaining a comfortable, home-like environment. Safety, cleanliness and comfort are consistent themes with many guests highlighting the self-catering facilities and comfortable beds. The air-conditioning has been noted as problematic, but the overall atmosphere remains welcoming. The staff garners praise for their friendly demeanor, prompt responses to inquiries and effective communication. Despite its limitations, the Osborne Aparthotel meets its purpose well for travelers seeking a practical, budget-friendly stay.

Accessible
The Osborne Aparthotel is noted for its excellent accessibility features, making it a practical choice for guests with disabilities. The hotel is well-equipped with wheelchair accessibility and convenient disabled adaptations in the rooms, ensuring a comfortable stay for all guests. Located in a prime spot, it offers easy access to the seafront and various amenities with the town center also being within convenient walking distance. Guest reviews frequently highlight the helpfulness of the staff, particularly in assisting those with mobility issues. However, it's worth mentioning that some guests have noted additional charges, such as a pet fee, which may not be immediately visible during booking.

Dog Friendly
Osborne Aparthotel is known for its dog-friendly facilities and warm welcome for pets. Many guests have highlighted the convenience of being able to stay with their dogs, whether big or small. The hotel ensures a positive experience with specific dog-friendly areas and a generally pet-friendly atmosphere, which many found to be a significant bonus. However, it's important to note that there is an extra charge of £20 per night for bringing a small dog and for some, the total additional cost reached £60. On arrival, an extra deposit may also be required, which some guests were not informed about in advance. Despite these additional costs, most felt that the hotel could not have done more to make their pets feel welcome. Those attending events like conferences or vacations with friends and pets appreciated the ease and comfort provided by the hotel. However, potential guests with pets should be prepared for possible disturbances, such as security lights and noise near the entrance that may cause dogs to bark. Overall, Osborne Aparthotel stands out as a solid option for travelers seeking pet-friendly accommodations, though being aware of the extra charges and any potential for minor inconveniences can help ensure a smoother stay.


No, Osborne Aparthotel doesn't have any pool.

No, a spa isn't available at Osborne Aparthotel.

Yes, Osborne Aparthotel welcomes dogs.

No, parking facilities aren't available at Osborne Aparthotel.

No, Osborne Aparthotel doesn't have a gym.

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