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Summary of reviewsThe Majestic Hotel, situated in Eastbourne along a picturesque seafront, consistently impresses guests with its fantastic location that offers scenic views and convenient access to the beach and town center. This prime setting is complemented by the exceptional service provided by the hotel staff, who are frequently praised for their friendliness, helpfulness, and dedication to ensuring a pleasant stay. Additionally, the hotel offers great value for money, especially considering its lovely and quiet surroundings, making it an ideal retreat for seaside enthusiasts.
The dining experiences at The Majestic Hotel are largely positive, with breakfast often highlighted for its freshly cooked full English style and its friendly service. Some guests have noted limited variety, but overall, satisfaction with the breakfast contributes positively to their stays. Dinner is generally deemed good, showcasing the skill of the chef, although the absence of healthier options is mentioned by some guests.
Rooms at the hotel vary in experience, with numerous guests enjoying clean and comfortable environments, often featuring stunning sea views. However, ongoing refurbishments have resulted in mixed feedback, with some challenges in maintenance and cleanliness reported. The impending renovation efforts suggest improvements in the future, but inquiries into room conditions might be advisable for potential guests.
While the hotel is generally clean, certain areas require enhanced maintenance. Some guests have noted issues such as dirty carpets and inadequately cleaned bathrooms in both rooms and communal areas, pointing to a need for a thorough refurbishment to improve consistency in hygiene standards.
WiFi service at The Majestic Hotel is inconsistent, with some guests finding reliable access and others experiencing connectivity issues. This aspect is less favorable compared to the hotel’s other offerings.
In summary, The Majestic Hotel offers a mostly positive experience marked by its beautiful location, excellent staff service, and satisfying dining. Despite some areas needing improvement due to ongoing renovations, guests frequently leave with fond memories, supported by the comforting aspects of their stay alongside the hotel’s beachfront appeal. Show more
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Categories
Hotel near The Beach
Situated on Royal Parade, this hotel is near the beach [from hotel data]. Its location allows for convenient access to the beach and coastal attractions [from hotel data].
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
3-Star Hotel
Room Types
Double RoomThese rooms have private bathrooms, a TV, a hairdryer, and tea/coffee making facilities.
When booking 5 rooms or more, different terms and conditions will apply.
Twin RoomThese rooms have private bathrooms, a TV, a hairdryer, and tea/coffee making facilities.
Single RoomThese rooms have private bathrooms, a TV, a hairdryer, and tea/coffee making facilities.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 1 bed.
Twin Room with Sea ViewFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 2 beds.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as an inner courtyard view. The unit has 3 beds.
Standard Single Room with Sea ViewProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.
Guest Reviews
6.3
Rated
Location
The Majestic Hotel in Eastbourne boasts a superb location that offers both convenience and scenic appeal. Nestled right on the seafront, guests enjoy stunning views and easy access to the beach, making it an ideal spot for seaside enthusiasts. The hotel's proximity to the town center and local attractions such as the pier ensures that visitors are never far from shopping, dining, and entertainment options. The area is described as lovely and quiet at night, providing a restful retreat after a day of exploration. The availability of reasonably priced parking permits is an added convenience for those arriving by car. Despite ongoing refurbishments, guests appreciate the helpful staff and feel the prime location enhances their stay. Overall, the hotel is praised for its fantastic setting right by the sea, ensuring a delightful and memorable visit to Eastbourne.
Breakfast
The breakfast experience at The Majestic Hotel presents a mixed but mostly positive picture for guests. Many guests compliment the freshly cooked breakfast, noting that the buffet includes a nice, and at times excellent, array of options. The service is often highlighted as exceptionally good, with friendly and patient staff contributing to a pleasant dining atmosphere, sometimes enhanced by a lovely view. The breakfast boasts a classic full English style, prepared hot and to perfection, catering well to those who appreciate this traditional offering.
However, it's evident that some guests feel improvements could be made. While a few appreciate the breakfast's value for the price, others point out that the selection can be limited, lacking in cold items like meats, cheeses, pastries, and yogurt. Issues with food temperature and availability have also been reported, with some guests finding the food cold or experiencing delays in replenishment. These factors have left a few guests with a less than satisfactory breakfast experience.
Despite these occasional shortcomings, many guests express satisfaction, asserting that the breakfast and the overall dining experience contribute positively to their stay at the hotel.
Dinner
The Majestic Hotel offers a satisfying dining experience with a dinner menu that many guests find to be good or very good. The skill of the chef is noteworthy, and the quality of the food generally receives positive feedback. While the dinner is often described as lovely and decent, there is a noted absence of healthier options, such as salads and jacket potatoes. Additionally, some guests mention having to dine in the bar area rather than a dedicated lounge. Despite these minor drawbacks, the overall dining experience at The Majestic Hotel is generally well-received.
Rooms
The Majestic Hotel offers guests a mixed experience when it comes to their rooms. Positively, many guests have enjoyed rooms with clean and fresh environments, comfortable beds, and reasonable size, often highlighting the lovely sea views available from some rooms. The hotel appears to be in a transition period with ongoing renovations, and some rooms have undergone recent refurbishments, providing a fresh look and increased comfort for guests.
However, reviews indicate a number of challenges with room maintenance and cleanliness. Some rooms have been reported as dirty with issues such as stained carpets, broken fixtures, and poor housekeeping services during stays. Furthermore, past issues with room readiness upon check-in and discrepancies between advertised rooms and actual conditions have been noted. The property's refurbishment efforts might suggest improvement in the future, but currently, the hotel seems to be striving for better consistency in room quality and cleanliness. While the sea-facing rooms with ample daylight and spaciousness are appreciated, potential guests might want to inquire about the status of renovation works and specific room conditions prior to their visit.
Beds
At The Majestic Hotel, guests frequently mention the comfort of their beds, with many praising them as comfortable and fitted with clean, fresh, and high-quality linens. The hotel seems to prioritize cleanliness and freshness in bedding, which is a consistent highlight in guest feedback. While many found the beds comfortable and clean, there were mixed experiences regarding bed quality. Some guests experienced issues, such as lumpy or hard mattresses, and small bed sizes, impacting the sleep experience negatively. Despite these inconsistencies, many guests seemed to appreciate the overall comfort provided by the accommodations, alongside the welcoming and helpful staff and the hotel's great seafront location.
Cleanliness
The Majestic Hotel may draw guests with its inviting name, but feedback regarding cleanliness suggests a decidedly mixed experience. On the positive side, many visitors appreciated the clean sheets and towels, which were fresh and well-maintained, offering a comforting touch in their rooms. Several guests noted their rooms were clean, tidy, and comfortable, with spotless bathrooms being a standout feature. The hotel itself was often described as generally clean, providing a decent level of hygiene in public areas.
However, numerous reviewers expressed dissatisfaction and noted significant issues, pointing to a need for improvement. Common grievances included dirty carpets, visible dirt on walls, and inadequately cleaned bathrooms. Complaints extended to communal areas, which were described as dirty and scruffy, potentially detracting from the overall experience. Some guests encountered poorly maintained upholstery and stained carpets, contributing to an unkempt and neglected atmosphere. The challenges were compounded by the presence of broken fixtures in rooms and persistent unpleasant odours.
In summary, while certain aspects of cleanliness at The Majestic Hotel meet expectations, there is a compelling need for a thorough refurbishment and enhanced maintenance practices to address the more frequent negative impressions.
Staff
At The Majestic Hotel, the staff consistently receives high praise for their exceptional service. Guests frequently highlight their experiences with the friendly, welcoming, and accommodating team. The staff's helpfulness is a standout feature as they go above and beyond to ensure guests have a pleasant stay, often greeting visitors with a smile and offering assistance whenever needed. Reviews point to the staff's ability to handle issues promptly and courteously, creating an inviting atmosphere from arrival to departure. While there are occasional mentions of inexperience among some team members, the overwhelming sentiment is one of gratitude towards the polite and attentive service. Staff members, including those at the reception and bar, are often noted for their commitment to making guests' experiences enjoyable, even under challenging circumstances. Overall, the kindness and dedication of the staff at The Majestic Hotel leave a lasting positive impression on its visitors.
Wi-Fi
The Majestic Hotel guests have had varied experiences with the WiFi service. While some have enjoyed reliable internet access, others encountered issues such as intermittent connectivity or a complete lack of WiFi in their rooms. Additionally, several guests noted insufficient WiFi signal and a lack of information on how to access it, particularly in public areas. Overall, the internet service appears to be inconsistent, with some areas of the hotel providing better connectivity than others.
Beach
Nestled along a picturesque shoreline, The Majestic Hotel enjoys a superb location directly across from the beach and promenade. Guests frequently praise the hotel for its stunning sea views, especially those enjoyed from bay windows where chairs are thoughtfully provided for relaxation. The proximity to the beach is a recurring highlight, with many appreciating the convenience of a quick dip in the ocean at any time. It's not just the prime location that garners attention; the combination of excellent staff service and great value for money makes for a memorable stay. Overall, the setting of The Majestic Hotel offers both visual delight and practical access for beach lovers.
3 Star
The Majestic Hotel, nestled in an excellent location, offers an experience marked by cleanliness and comfort, with a warm atmosphere and friendly staff enhancing the overall stay. Guests have found it to be good value for the price, appreciating the fresh and tidy environment. However, the hotel is currently undergoing renovations, which has led to some disruptions, such as paint on the carpets and construction activity. Additionally, the hotel does not provide regular room service unless specifically requested.
Unfortunately, not all aspects of the stay meet expectations. The property is somewhat dated and has a considerable way to go to reach the standards typically associated with its advertised three-star rating. Despite the appealing location, guests have noted disparities between advertised pictures and the actual state of the property, with some amenities being less satisfactory than anticipated. Those seeking a more polished experience might consider exploring nearby options.
No, The Majestic Hotel doesn't have any pool.
No, a spa isn't available at The Majestic Hotel.
Yes, The Majestic Hotel welcomes dogs.
No, parking facilities aren't available at The Majestic Hotel.