Arden Guest House, Craigmillar Castle Edinburgh

Edinburgh 55.92207300, -3.14817300 , 126 Old Dalkieth Road (Show on Map)
6.1
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsOYO Arden Guest House, nestled near Craigmillar Castle in Edinburgh, is lauded for its strategic location. Situated close to public transport, including bus stops right outside, guests enjoy seamless and swift access to the city center and major attractions. Its proximity to the Royal Infirmary also proves convenient for those with appointments. Despite being on the outskirts, the quiet neighborhood combined with available parking right in front adds to the appeal, making it a convenient and peaceful retreat.

The breakfast experience presents mixed feedback. The inclusion of breakfast in the room rate and the amiable staff are valued by guests, offering a basic yet adequate continental breakfast spread. However, the limited variety and lack of cooked options have left some guests wanting more, especially with the ongoing COVID-19 protocols affecting the usual offerings.

Rooms at the guest house are described as clean, well-equipped and comfortable by many, featuring amenities such as toiletries, a hair dryer and in-room beverages. The spaciousness of the rooms is particularly noted by families and groups. Nevertheless, the need for refurbishment is evident with numerous mentions of dated decor, cleanliness issues like stained sheets and carpets and small bathrooms in need of renewal.

Cleanliness feedback conveys varied experiences. While some guests praised the cleaning staff and tidy rooms, a significant number of reviews point to issues such as dirty carpets, mold and unsanitary bathrooms. The presence of a sewage smell and mouse traps further detracts from the guest experience, highlighting a pressing need for improvements in maintenance and hygiene.

Staff at the guest house consistently receive high praise for their friendliness, helpful nature and efficiency. Guests appreciate the warm and polite interactions with staff often going out of their way to ensure a pleasant stay.

The beds also receive mixed reviews. Many guests found them comfortable and conducive to good sleep, appreciating the large and cozy setup. However, several reviews noted issues with sagging or lumpy mattresses, indicating that some beds are in urgent need of replacement, along with the need for updates to bedding quality.

In conclusion, while OYO Arden Guest House offers a well-located and adequately comfortable stay with a commendable staff, addressing the notable cleanliness issues and updating some of the facilities would greatly enhance the overall guest experience.
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Categories
Hotel near Golf Courses

Family Friendly Hotel

Small Hotel

3-Star Hotel

Room Types
Standard Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room features a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
6.1
Rated
Location
OYO Arden Guest House, located near Craigmillar Castle in Edinburgh, benefits from its proximity to public transport and major city attractions. Guests find it conveniently close to the city center with multiple bus stops nearby providing easy and frequent access to Edinburgh’s main sites. The location proves advantageous for those visiting or working at the Royal Infirmary, which is just a short distance away. Despite being on the outskirts of Edinburgh, the guest house is nestled in a quiet neighborhood, contributing to a peaceful stay. Parking is available right in front of the property, adding to the convenience.

For travelers relying on buses, a stop directly outside the guest house ensures seamless travel into the town center, typically a 15-30 minute ride. The surrounding area includes a lovely park and historic castle, enhancing the charm of the stay. The location is also praised for being well-connected and easy to find, making it a suitable choice for a last-minute booking or an impromptu visit.

Overall, the strategic location, combined with easy access to transportation options, makes OYO Arden Guest House a practical choice for visitors looking to explore Edinburgh’s attractions or attend appointments at the nearby hospital.

Breakfast
The breakfast experience at OYO Arden Guest House in Craigmillar Castle, Edinburgh has garnered mixed reviews from guests. On the positive side, the friendly and helpful staff enhance the overall dining experience, making the service noteworthy. Guests appreciated the inclusion of breakfast in the room rate, a convenience not often found in budget accommodations. The continental breakfast, although basic, is described as adequate and sufficient by some, offering a moderate assortment of choices and a decent selection of pre-packaged items.

However, several guests were disappointed with the limited variety and absence of a cooked breakfast, an offering affected by COVID-19 protocols. The breakfast options primarily consisted of cereals, toast and beverages, lacking fresh vegetables and hot dishes. Issues with the availability of breakfast items and the short serving duration were also noted. Some found the breakfast facilities and the quality of food unsatisfactory with specific mentions of cold toast and off-tasting juice.

In summary, while the breakfast at OYO Arden Guest House may meet basic expectations for some, others may find it falls short in variety and quality.

Rooms
OYO Arden Guest House in Craigmillar Castle, Edinburgh received mixed feedback regarding its rooms from guests. On the positive side, many described the rooms as clean, comfortable and well-equipped with essential amenities such as shower gel, shampoo, soap, hair dryer, tea, coffee, hot chocolate and biscuits. Several reviewers appreciated the spacious and pleasant nature of the rooms, which they found perfect for families or groups of four adults. The bedding was noted to be comfortable, contributing to a satisfactory stay.

However, numerous reviews indicated that the rooms could benefit from significant refreshing. Descriptions like tired interior, drab decor and dated room decor appeared frequently, along with mentions of dirty paintwork and rust on radiators. Cleanliness issues were a recurring theme, including stained sheets and mattresses, mold in the showers and a general presence of stains on carpets. The bathrooms, in particular, were often cited for their small size and need for renewal. Some guests were also troubled by a damp smell or general mustiness in certain rooms.

Despite these drawbacks, the Guest House appears to cater well to basic needs with its convenient location and quiet ambiance, helping travelers spend an enjoyable time in Edinburgh.

Beds
OYO Arden Guest House in Craigmillar Castle Edinburgh receives mixed reviews when it comes to the beds. A significant number of guests found the beds to be quite comfortable, citing terms like comfy, comfortable and excellent. Many appreciated the large, cozy beds and noted that the pillows and linen contributed positively to their sleep experience. Some guests also mentioned the convenience of having an attached bathroom and appreciated additional amenities like tea and coffee in the room.

However, there were several mentions of issues with mattresses with a number of guests finding them sagging, lumpy or in need of urgent renewal. Some reported feeling every spring in very old mattresses, indicating that some beds were quite uncomfortable. The presence of thin quilts and itchy sheets was another drawback for a few visitors. Overall, while many guests had a pleasant experience with the bed quality at OYO Arden Guest House, improvements in mattress quality and bedding updates would enhance the overall comfort for future visitors.

Cleanliness
OYO Arden Guest House in Craigmillar Castle, Edinburgh, has received mixed feedback regarding its cleanliness. Some guests have noted that their rooms were clean and tidy, reflecting positively on the housekeeping in certain instances. In particular, reviews praised the friendly cleaning staff and mentioned rooms that appeared very clean and well-maintained. However, the overwhelming sentiment from guests suggests significant issues with the overall cleanliness of the hotel.

Many visitors reported dirty carpets and mould in several areas, including walls, showers and skirting boards. The condition of some bathrooms was particularly concerning with remarks about unsanitary facilities, grimy shower cubicles and dusty surfaces. In several reviews, guests pointed out specific hygiene problems, such as filthy windows, stained bed linens and uncomfortable mattresses.

The lingering smell of sewage in some rooms, combined with the presence of mouse traps, further detracted from the guest experience. Numerous reports indicated that the accommodation appeared run down and in dire need of renovation and repairs. Issues like a broken bathroom door, poor shower pressure and general wear and tear were frequently mentioned.

Overall, while there are isolated comments on cleanliness, the predominant feedback underscores a clear need for significant improvements in the hotel's hygiene standards and maintenance.

Staff
The OYO Arden Guest House near Craigmillar Castle in Edinburgh has garnered numerous positive reviews for its staff. Guests frequently highlight the friendliness and helpful nature of the team, mentioning that the staff are consistently welcoming and polite. Many reviews specifically note the pleasant interactions with the breakfast room attendant and other team members, describing them as smiling, kind and considerate.

The efficiency of the staff is also appreciated with several guests remarking on their helpfulness in addressing various needs and inquiries. The team is praised for being lovely and accommodating, often going out of their way to ensure a pleasant stay. Despite a few isolated incidents where communication could be improved, the overall sentiment reflects a high level of satisfaction with the staff's service.


No, Arden Guest House, Craigmillar Castle Edinburgh doesn't have any pool.

No, a spa isn't available at Arden Guest House, Craigmillar Castle Edinburgh.

No, Arden Guest House, Craigmillar Castle Edinburgh doesn't allow dogs.

No, parking facilities aren't available at Arden Guest House, Craigmillar Castle Edinburgh.

No, Arden Guest House, Craigmillar Castle Edinburgh doesn't have a gym.

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