Courtyard by Marriott Edinburgh West
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Summary of reviewsLocated just outside Edinburgh, Courtyard by Marriott Edinburgh West offers a serene environment ideal for visitors to Heriot-Watt University. The hotel is situated in a quiet, green area that provides a peaceful retreat from the busy city center, yet is well-connected to Edinburgh via frequent bus services. Ample on-site parking and proximity to major transport links enhance its appeal for those traveling by car.
Guests frequently praise the breakfast buffet for its variety and quality, including options for different dietary needs. While the breakfast experience can occasionally be busy, the friendly and attentive staff strive to ensure a positive start to the day. Dinner reviews are mixed with a limited menu but high praise for specific dishes, particularly the pizza. Some guests noted the need for more vegetarian and vegan options and service can be slow at times.
The rooms are consistently lauded for their spaciousness, modern decor and overall cleanliness. King-size beds and well-equipped bathrooms contribute to a comfortable stay. Despite generally high standards, some guests reported issues like insufficient daily cleaning and temperature control problems.
Cleanliness throughout the hotel is largely commended with only occasional lapses noted. The staff receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Exceptional customer service, particularly from specific staff members like Mathew on reception, is frequently mentioned.
Wi-Fi quality is generally good, though some guests experienced connectivity issues and difficulties with multiple devices. Parking is ample and convenient, adding to the hotel's family-friendly appeal. Families appreciate the large, clean rooms and the quiet atmosphere, making it suitable for stays with children.
Overall, Courtyard by Marriott Edinburgh West offers a clean, comfortable and convenient stay with good value for money. While it may fall slightly short of some four-star expectations, it remains a reliable choice for both business and leisure travelers seeking a balance of quality and affordability.
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Guests frequently praise the breakfast buffet for its variety and quality, including options for different dietary needs. While the breakfast experience can occasionally be busy, the friendly and attentive staff strive to ensure a positive start to the day. Dinner reviews are mixed with a limited menu but high praise for specific dishes, particularly the pizza. Some guests noted the need for more vegetarian and vegan options and service can be slow at times.
The rooms are consistently lauded for their spaciousness, modern decor and overall cleanliness. King-size beds and well-equipped bathrooms contribute to a comfortable stay. Despite generally high standards, some guests reported issues like insufficient daily cleaning and temperature control problems.
Cleanliness throughout the hotel is largely commended with only occasional lapses noted. The staff receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Exceptional customer service, particularly from specific staff members like Mathew on reception, is frequently mentioned.
Wi-Fi quality is generally good, though some guests experienced connectivity issues and difficulties with multiple devices. Parking is ample and convenient, adding to the hotel's family-friendly appeal. Families appreciate the large, clean rooms and the quiet atmosphere, making it suitable for stays with children.
Overall, Courtyard by Marriott Edinburgh West offers a clean, comfortable and convenient stay with good value for money. While it may fall slightly short of some four-star expectations, it remains a reliable choice for both business and leisure travelers seeking a balance of quality and affordability.
Hotel near Golf Courses
Located to the west of Edinburgh, this hotel offers convenient access to golf courses in that direction. It provides a comfortable stay with easy access to transportation.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Located just outside Edinburgh, the Courtyard by Marriott Edinburgh West offers a serene and leafy environment, particularly convenient for those visiting Heriot-Watt University. The hotel is positioned in a quiet and green area, providing a peaceful retreat away from the city center's hustle and bustle. It's ideally situated for travelers who prioritize proximity to the airport and the university, making it an excellent choice for both academic and business visitors.
Despite being 6 miles from downtown Edinburgh, the hotel is well-connected to the city through frequent bus services with a bus stop right outside the hotel offering easy access to the city center within 30-40 minutes. This makes it a convenient base for exploring Edinburgh while avoiding the congestion and noise of staying in the city center.
Ample on-site parking and the country's park-like surroundings further enhance the hotel's appeal, especially for those traveling by car. The location also provides easy access to major transport links like the M8 and M9, making the hotel an ideal stopover for travelers continuing their journey to other parts of Scotland.
In summary, Courtyard by Marriott Edinburgh West is characterized by its tranquil setting, excellent connectivity and strategic location near the airport and Heriot-Watt University. It offers a peaceful alternative to the city center with plenty of green space and convenience for both business and leisure travelers.
The breakfast experience at Courtyard by Marriott Edinburgh West generally receives positive feedback from guests. Many reviews highlight the good quality, diverse options and tasty meals. The breakfast buffet is frequently praised for its variety, including Italian coffee, various teas and a good mix of hot and cold dishes. Guests appreciated the extensive, plentiful and well-presented buffet with ample choices catering to different dietary needs, including gluten-free and continental options. The friendly and attentive staff also add to the pleasant breakfast experience.
However, some guests noted areas for improvement. The breakfast could get chaotic and very busy, leading to occasional long wait times and logistical challenges for staff. While many enjoyed the flavorful breakfast, a few guests found the hot food to be lukewarm and mentioned a lack of options, especially vegan choices. Despite these occasional criticisms, the overall consensus points to a satisfying breakfast experience that many found enjoyable and fulfilling.
At the Courtyard by Marriott Edinburgh West, guests have shared a range of opinions about the dining experience with a notable focus on limited dinner options. While the evening menu is often described as restricted, pizza and burgers are frequently mentioned with the latter likened to fast food. Despite the limited choice, many guests praised the taste and quality of the dishes they ordered, particularly the pizza, which received consistent accolades for its flavor and portion size.
Vegetarian options appear scarce and fish and chips garnered mixed reviews with some finding it disappointing and pre-cooked. On the other hand, specific dishes like curry received high praise. Breakfast offerings fared better, highlighted by a wide selection and good quality, although a few guests expressed a desire for menu rotation and better labeling for dietary restrictions.
The pricing of meals generated mixed responses; while some found it reasonable, others felt the cost didn't match the quality. Service in the restaurant/bar area was a common point of contention with several patrons noting disorganization and slow service.
Overall, the dining experience at the Courtyard by Marriott Edinburgh West seems to be a mixed bag with standout dishes interspersed with some disappointments, all set against a backdrop of a limited and occasionally monotonous menu.
The rooms at Courtyard by Marriott Edinburgh West have received consistent praise for their spaciousness and cleanliness. Guests frequently mentioned the large sizes of the rooms, which were often able to comfortably accommodate families or groups. Many appreciated the modern decor and well-thought-out room designs. The king-size beds were a highlight, contributing to the overall comfort. The rooms were described as very clean, fresh and nicely decorated, enhancing the relaxing atmosphere.
Several reviews noted the well-equipped nature of the rooms, including amenities like minibars and fridges. The bathrooms, often spacious with modern fixtures, were also a point of satisfaction with guests enjoying large towels and good water pressure in the showers. The frosted glass used in some of the bathroom designs was mentioned positively, albeit occasionally contributing to temperature issues in the bathroom.
Despite the overwhelmingly positive feedback, there were some areas for improvement noted by guests. Some experienced issues with room cleanliness, such as dirty carpets or pillows and a lack of daily cleaning services. Additionally, a few guests mentioned the rooms being cold or stuffy due to windows that couldn't be opened or ineffective air conditioning.
Overall, the modern and comfortable rooms, coupled with the friendly staff and tranquil location, made for a pleasant stay, though a few minor maintenance and service issues were noted.
The beds at Courtyard by Marriott Edinburgh West receive widespread acclaim for their comfort and ample size. Numerous reviews highlight that the beds are comfortable with many guests specifically mentioning their cozy and spacious king-size options. Cleanliness and modern amenities further enhance the positive experience with several guests describing the bedding as luxurious and the rooms as clean, spacious and equipped with state-of-the-art facilities.
However, there is noticeable feedback on the duvets and pillows. While the beds themselves are mostly praised, some guests found the pillows either too firm or too soft and occasionally lumpy or thin. Despite these varied opinions on the pillows, the overall consensus is that the beds significantly contribute to a restful stay. The large, comfortable beds, coupled with the quiet ambiance of the rooms, make for a reassuring night's sleep for most visitors.
The Courtyard by Marriott Edinburgh West received a range of feedback regarding its cleanliness. On the positive side, many guests praised the hotel for its very clean and modern rooms, which were often described as spotless, comfortable and well-presented. The bathrooms, in particular, were highlighted for being impeccably clean and the common areas were generally noted as clean and tidy. Several reviews emphasized that the cleaning staff maintained high standards, ensuring rooms were clean and nicely decorated with a modern touch. The property overall was appreciated for its neat and clean environment, adding to the comfortable and enjoyable stay for many travelers.
However, some guests experienced lapses in housekeeping with sporadic mentions of dirty rooms, unclean towels and stained carpets and mattresses. Common areas were occasionally noted as grubby and there were instances where rooms were not cleaned daily or properly, leading to dissatisfaction among a few guests. Issues such as foreign hairs in bathrooms, dirty grout in showers and rubbish left in hallways were also pointed out. Despite these critiques, the majority of reviews were positive, indicating that while there are areas for improvement, the hotel's overall cleanliness is commendable.
The staff at Courtyard by Marriott Edinburgh West consistently receive high praise from guests for their exceptional service. A standout feature is the friendliness and helpfulness exhibited by the hotel's team with numerous mentions of warm smiles and positive interactions. Mathew on reception is frequently highlighted for his superb customer service, while Amarpreet has also been specifically praised for her attentiveness.
Guests appreciate the supportive and welcoming demeanor at the front desk with the personnel being efficient, professional and always ready to assist. Whether it’s offering advice on exploring Edinburgh, arranging taxis or ensuring a smooth check-in and checkout process, the staff's commitment to guest satisfaction is evident.
Both the reception and restaurant teams are noted for their accommodating and courteous behavior, contributing significantly to the pleasant and inviting atmosphere of the hotel. The breakfast staff, in particular, have been described as great, ensuring guests start their day on a positive note.
Despite a few minor comments about some staff appearing stressed or disinterested, the overall consensus is that the team at Courtyard by Marriott Edinburgh West excells in providing a friendly, attentive and efficient service, making the hotel stay enjoyable and memorable for visitors.
Courtyard by Marriott Edinburgh West offers a mixed experience when it comes to Wi-Fi. Guests appreciated the high-speed and easy-to-use internet, describing it as great, good and accessible. The quality of the Wi-Fi was generally satisfactory for most, ensuring a seamless experience.
However, some guests faced several connectivity issues, citing problems such as unreliable connections and the inability for multiple devices to connect simultaneously. A few had trouble with Chromecast features on the TV, which could not be linked to personal devices. Furthermore, there were specific mentions of intermittent Wi-Fi, non-existent service at times and concerns over internet security.
Additional amenities like printing services combined with the room setup that integrated Wi-Fi well were positive highlights. Inconsistencies with Wi-Fi accessibility, especially within varying areas of the hotel, were noted as areas needing improvement.
Courtyard by Marriott Edinburgh West offers a variety of parking facilities that have been largely positively received by guests. The hotel provides ample and generous parking spaces, often highlighted as free and convenient by visitors. There are plentiful parking spots available and the car park is described as large and handy with easy and secure access. Guests have praised the hotel's quiet and peaceful location, adding to the overall convenience of the parking situation.
However, there are occasional mentions of the parking being inadequate or full, indicating that during peak times, availability might be limited. Despite this, the majority of feedback celebrates the free on-site parking as a significant advantage, ensuring guests can park their vehicles close to the hotel entrance without hassle.
Courtyard by Marriott Edinburgh West is praised for its family-friendly environment, making it a good choice for those traveling with children. The hotel offers large, clean rooms that are adequate for family stays, providing a comfortable and quiet atmosphere. Families have found their stays fun and enjoyable, often noting the amenity-rich rooms equipped with beautiful beds, delightful showers and convenient tea/coffee facilities. Parking availability right in front of the hotel adds to the ease of a family visit. It's particularly highlighted as a great location for a first family trip with a toddler, ensuring both children and parents have a pleasant experience.
Courtyard by Marriott Edinburgh West provides a clean, lovely atmosphere that many guests find appealing for its value for money. The hotel is recognized for its friendly and accommodating staff, contributing to an overall welcoming experience. Conveniently located, the hotel offers affordable rates, especially compared to the city center options.
Positive aspects highlighted by guests include its general cleanliness and the perceived quality that corresponds to a four-star rating. The consistent quality across Marriott locations is appreciated, making it a reliable choice for travelers. However, some guests feel the hotel's facilities and services fall short of the four-star standard they expected.
Guests noted that the rooms are quite basic and lack certain amenities one might anticipate from a hotel of this rating. Additionally, the service could use some improvement with more check-in staff and better training suggested. Cleanliness, while generally good, has had occasional lapses that should be addressed.
In terms of dining, the hotel could expand its vegetarian options and elevate its breakfast offerings to better align with the four-star expectation. While the hotel offers a good experience, some guests feel that the facilities and services should be enhanced to fully justify the four-star rating. Overall, Courtyard by Marriott Edinburgh West is a solid choice for those seeking a balance of quality and affordability, though it may not fully meet the high standards of a typical four-star hotel.
Courtyard by Marriott Edinburgh West has garnered positive feedback from business travelers for various aspects of its facilities and services. The hotel's strategic location is frequently mentioned, being conveniently positioned near the city center and the business hub, making it an ideal spot for work-related trips. Its proximity to The Orium and Heriot Watt University also adds to its appeal for those attending events in these areas.
Guests have appreciated the efficiency of the hotel's services, citing fast check-in and commendable reception staff. Many reviewers highlight the quiet environment, which provides a peaceful retreat away from the bustling city. The rooms are described as very clean and well-suited for business needs with good setups and reliable Wi-Fi, which are essential for working on the go.
The hotel's surroundings are noted to be conducive for business meetings, making it a good base for business trips, especially midweek stays. While the meeting room facilities are somewhat limited, the overall setup supports short business stays effectively. The Courtyard by Marriott Edinburgh West offers a simple yet functional environment that caters well to business travelers looking for a convenient and efficient stopover.
'Courtyard by Marriott Edinburgh West' stands out as a highly accessible hotel, receiving positive remarks for its suitability for guests with disabilities. The hotel offers rooms designed with accessibility in mind, featuring comfortable lifts and large bathrooms. Guests highlighted the great and helpful nature of the staff, enhancing the overall experience.
The hotel's location is another significant advantage, being in close proximity to the university campus and within convenient walking distance. It also provides easy access to public transport with a bus stop nearby and a very good connection to the city center. This makes it an accessible choice for those looking to explore Edinburgh, including attractions like the zoo. Several amenities and accessible facilities, including good EV charging stations, further contribute to the hotel's positive reputation in terms of accessibility.
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Location
Despite being 6 miles from downtown Edinburgh, the hotel is well-connected to the city through frequent bus services with a bus stop right outside the hotel offering easy access to the city center within 30-40 minutes. This makes it a convenient base for exploring Edinburgh while avoiding the congestion and noise of staying in the city center.
Ample on-site parking and the country's park-like surroundings further enhance the hotel's appeal, especially for those traveling by car. The location also provides easy access to major transport links like the M8 and M9, making the hotel an ideal stopover for travelers continuing their journey to other parts of Scotland.
In summary, Courtyard by Marriott Edinburgh West is characterized by its tranquil setting, excellent connectivity and strategic location near the airport and Heriot-Watt University. It offers a peaceful alternative to the city center with plenty of green space and convenience for both business and leisure travelers.
Breakfast
However, some guests noted areas for improvement. The breakfast could get chaotic and very busy, leading to occasional long wait times and logistical challenges for staff. While many enjoyed the flavorful breakfast, a few guests found the hot food to be lukewarm and mentioned a lack of options, especially vegan choices. Despite these occasional criticisms, the overall consensus points to a satisfying breakfast experience that many found enjoyable and fulfilling.
Dinner
Vegetarian options appear scarce and fish and chips garnered mixed reviews with some finding it disappointing and pre-cooked. On the other hand, specific dishes like curry received high praise. Breakfast offerings fared better, highlighted by a wide selection and good quality, although a few guests expressed a desire for menu rotation and better labeling for dietary restrictions.
The pricing of meals generated mixed responses; while some found it reasonable, others felt the cost didn't match the quality. Service in the restaurant/bar area was a common point of contention with several patrons noting disorganization and slow service.
Overall, the dining experience at the Courtyard by Marriott Edinburgh West seems to be a mixed bag with standout dishes interspersed with some disappointments, all set against a backdrop of a limited and occasionally monotonous menu.
Rooms
Several reviews noted the well-equipped nature of the rooms, including amenities like minibars and fridges. The bathrooms, often spacious with modern fixtures, were also a point of satisfaction with guests enjoying large towels and good water pressure in the showers. The frosted glass used in some of the bathroom designs was mentioned positively, albeit occasionally contributing to temperature issues in the bathroom.
Despite the overwhelmingly positive feedback, there were some areas for improvement noted by guests. Some experienced issues with room cleanliness, such as dirty carpets or pillows and a lack of daily cleaning services. Additionally, a few guests mentioned the rooms being cold or stuffy due to windows that couldn't be opened or ineffective air conditioning.
Overall, the modern and comfortable rooms, coupled with the friendly staff and tranquil location, made for a pleasant stay, though a few minor maintenance and service issues were noted.
Beds
However, there is noticeable feedback on the duvets and pillows. While the beds themselves are mostly praised, some guests found the pillows either too firm or too soft and occasionally lumpy or thin. Despite these varied opinions on the pillows, the overall consensus is that the beds significantly contribute to a restful stay. The large, comfortable beds, coupled with the quiet ambiance of the rooms, make for a reassuring night's sleep for most visitors.
Cleanliness
However, some guests experienced lapses in housekeeping with sporadic mentions of dirty rooms, unclean towels and stained carpets and mattresses. Common areas were occasionally noted as grubby and there were instances where rooms were not cleaned daily or properly, leading to dissatisfaction among a few guests. Issues such as foreign hairs in bathrooms, dirty grout in showers and rubbish left in hallways were also pointed out. Despite these critiques, the majority of reviews were positive, indicating that while there are areas for improvement, the hotel's overall cleanliness is commendable.
Staff
Guests appreciate the supportive and welcoming demeanor at the front desk with the personnel being efficient, professional and always ready to assist. Whether it’s offering advice on exploring Edinburgh, arranging taxis or ensuring a smooth check-in and checkout process, the staff's commitment to guest satisfaction is evident.
Both the reception and restaurant teams are noted for their accommodating and courteous behavior, contributing significantly to the pleasant and inviting atmosphere of the hotel. The breakfast staff, in particular, have been described as great, ensuring guests start their day on a positive note.
Despite a few minor comments about some staff appearing stressed or disinterested, the overall consensus is that the team at Courtyard by Marriott Edinburgh West excells in providing a friendly, attentive and efficient service, making the hotel stay enjoyable and memorable for visitors.
Wi-Fi
However, some guests faced several connectivity issues, citing problems such as unreliable connections and the inability for multiple devices to connect simultaneously. A few had trouble with Chromecast features on the TV, which could not be linked to personal devices. Furthermore, there were specific mentions of intermittent Wi-Fi, non-existent service at times and concerns over internet security.
Additional amenities like printing services combined with the room setup that integrated Wi-Fi well were positive highlights. Inconsistencies with Wi-Fi accessibility, especially within varying areas of the hotel, were noted as areas needing improvement.
Parking
However, there are occasional mentions of the parking being inadequate or full, indicating that during peak times, availability might be limited. Despite this, the majority of feedback celebrates the free on-site parking as a significant advantage, ensuring guests can park their vehicles close to the hotel entrance without hassle.
Family
4 Star
Positive aspects highlighted by guests include its general cleanliness and the perceived quality that corresponds to a four-star rating. The consistent quality across Marriott locations is appreciated, making it a reliable choice for travelers. However, some guests feel the hotel's facilities and services fall short of the four-star standard they expected.
Guests noted that the rooms are quite basic and lack certain amenities one might anticipate from a hotel of this rating. Additionally, the service could use some improvement with more check-in staff and better training suggested. Cleanliness, while generally good, has had occasional lapses that should be addressed.
In terms of dining, the hotel could expand its vegetarian options and elevate its breakfast offerings to better align with the four-star expectation. While the hotel offers a good experience, some guests feel that the facilities and services should be enhanced to fully justify the four-star rating. Overall, Courtyard by Marriott Edinburgh West is a solid choice for those seeking a balance of quality and affordability, though it may not fully meet the high standards of a typical four-star hotel.
Business
Guests have appreciated the efficiency of the hotel's services, citing fast check-in and commendable reception staff. Many reviewers highlight the quiet environment, which provides a peaceful retreat away from the bustling city. The rooms are described as very clean and well-suited for business needs with good setups and reliable Wi-Fi, which are essential for working on the go.
The hotel's surroundings are noted to be conducive for business meetings, making it a good base for business trips, especially midweek stays. While the meeting room facilities are somewhat limited, the overall setup supports short business stays effectively. The Courtyard by Marriott Edinburgh West offers a simple yet functional environment that caters well to business travelers looking for a convenient and efficient stopover.
Accessible
The hotel's location is another significant advantage, being in close proximity to the university campus and within convenient walking distance. It also provides easy access to public transport with a bus stop nearby and a very good connection to the city center. This makes it an accessible choice for those looking to explore Edinburgh, including attractions like the zoo. Several amenities and accessible facilities, including good EV charging stations, further contribute to the hotel's positive reputation in terms of accessibility.
No, Courtyard by Marriott Edinburgh West doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Edinburgh West.
No, Courtyard by Marriott Edinburgh West doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Edinburgh West.
No, Courtyard by Marriott Edinburgh West doesn't have a gym.
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