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Summary of reviewsFour Points by Sheraton Edinburgh garners positive feedback for several aspects of its service and amenities, making it a favored choice for travelers. The hotel's standout feature is its excellent location, close to Haymarket station, providing convenient access to public transportation, restaurants, bars and shopping areas while maintaining a tranquil atmosphere. This strategic placement makes it ideal for both leisure and business travelers, offering easy access to Edinburgh's city center and major attractions.
The hotel's rooms are consistently praised for their cleanliness and comfort with many guests highlighting the stylish and modern interiors, well-maintained facilities and very comfortable beds. Though some rooms were noted as smaller or slightly outdated, the overall impression remains positive, supported by a generally high standard of room service and amenities.
Breakfast at the hotel receives mixed but largely favorable reviews. Many guests appreciate the variety and freshness of options available, describing the offerings as delicious and excellent. However, a few guests noted issues with limited hot options and monotony in the selection. Feedback about the breakfast staff is largely positive, despite isolated criticisms.
The cleanliness of the hotel is frequently commended with guests noting the spotless condition of rooms and common areas upon arrival. While there are occasional reports of minor cleanliness issues, these are outweighed by the overwhelmingly positive feedback regarding the hotel's upkeep.
Staff at Four Points by Sheraton Edinburgh are highly regarded for their friendliness and helpfulness. Descriptions of the team as friendly, polite and accommodating are common with special mentions of the exceptional service provided in the restaurant. However, a small number of reviews noted instances of less friendly interactions.
Overall, Four Points by Sheraton Edinburgh offers a comfortable and practical stay, bolstered by an excellent location, welcoming environment and high standards of cleanliness and service. Some minor criticisms are present, such as occasional room issues and breakfast improvements, but the general consensus leans towards satisfaction and a favorable experience at this hotel. Show more
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Categories
Business Hotel
Offers essential business amenities including meeting space, reliable high-speed Wi-Fi, and comfortable in-room workspace. It is located conveniently near Haymarket station.
Accessible Hotel
This hotel offers mobility accessible rooms with roll-in showers, toilets at wheelchair height, and non-slip grab rails. Bathrooms include accessible vanities, adjustable height hand-held shower wands, and bathtub grab rails with seats. Rooms are equipped with closed caption TV, lowered deadbolts, and viewports.
Luxury Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Family RoomThe family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The family room provides a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 2 beds.
King RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Twin RoomThe twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The twin room is equipped with a flat-screen TV, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit offers 2 beds.
Compact Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room is fitted with a flat-screen TV, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit has 1 bed.
Queen RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Four Points by Sheraton Edinburgh boasts an excellent location, making it a prime choice for travelers. Nestled very close to Haymarket station, the hotel offers superb access to diverse public transportation options, including trams, buses and trains, which connect effortlessly to the city center and the airport. Guests appreciate its close proximity to Haymarket with various bars, restaurants and shopping areas just a short walk away. The hotel strikes a balance between accessibility and peace, situated in a quiet area yet within easy reach of Edinburgh's vibrant downtown.
The accommodation itself is commendably clean, featuring nice interiors and comfortable rooms. Despite its centrality, the locale remains tranquil, allowing guests to enjoy a quiet night’s sleep while being just minutes from the bustling city life. Staff at the hotel are noted for their friendliness and helpfulness, contributing to a pleasant overall stay.
Whether attending events at Murrayfield or exploring Edinburgh’s historic sites, the hotel's convenient placement near key transport links and attractions makes it a standout option for both leisure and business travelers. The combination of an ideal location, good transport connectivity and quality service ensures a comfortable and practical stay in Edinburgh.
Breakfast
Four Points by Sheraton Edinburgh offers a breakfast experience that has garnered mixed reviews but largely positive feedback from its guests. Many have praised the breakfast for being delicious with a particularly varied selection and fresh ingredients. Descriptions such as excellent, amazing, fabulous and very nice appear frequently, highlighting the general satisfaction with the quality and taste of the offerings. Guests appreciated the good variety in the breakfast buffet, noting the availability of fresh options and quality products.
Several visitors have also mentioned the great morning host and the pleasant atmosphere during breakfast. Some specific items like fried eggs were highlighted as quite good, adding to the overall enjoyment of the meal. The breakfast menu has been described as plentiful and very well taken care of, ensuring a satisfying start to the day.
However, not all reviews were glowing. Some guests found the breakfast offering to be poor or sparse with insufficient choice, especially in terms of hot options. A few commented on the monotony of the breakfast, feeling it did not offer much variety day-to-day. Additionally, the attitude of the breakfast chef received criticism from at least one guest.
While the overall sentiment leans positively with many guests enjoying their breakfast experience, there are clear areas for improvement that the hotel might want to address to enhance guest satisfaction even further.
Rooms
Four Points by Sheraton Edinburgh consistently receives praise for its rooms, emphasizing their cleanliness and comfort. Guests repeatedly note the beds as excellent, ensuring a good night's sleep. The hotel's stylish and modern interiors contribute to a pleasant stay with rooms often described as lovely, very nice and beautifully decorated. Positive mentions of well-equipped and well-maintained rooms further enhance the overall experience.
The hotel's convenient location also wins favor, offering easy access to the city center via bus or train. Many reviews highlight the spaciousness of the rooms, although some guests mention smaller room sizes and outdated aspects that might not meet all expectations. Comfort remains a cornerstone with cozy environments and excellent room facilities being frequently praised.
However, a few guests encountered issues such as overly warm rooms or inadequate shower facilities. Despite these minor drawbacks, the general consensus still leans towards satisfaction, aided by friendly staff and the good breakfast offerings. The balance of positives strongly suggests a comfortable and pleasant stay at this hotel.
Beds
The beds at Four Points by Sheraton Edinburgh receive high praise for their comfort and quality. Guests frequently describe the beds as very comfortable, cozy and lovely with several noting the provision of good bedding and pillows. Many reviewers highlighted the beds' comfort, contributing to an overall pleasant stay. Some rooms feature very large and extremely comfortable beds, enhancing the guest experience. However, there are a few mentions of less favorable aspects, such as small double beds that are cozy but might not suit all preferences and one guest noted the beds were not very comfy due to restrictive duvets. Additionally, while the lack of a mattress cover was remarked upon, the cleanliness of the sheets was commended. Overall, the reviews suggest that guests can generally expect a restful and cozy night’s sleep at this hotel.
Cleanliness
Four Points by Sheraton Edinburgh stands out for its exceptional cleanliness, based on guest reviews. Consistently mentioned is the spotless condition of rooms upon arrival. Visitors found the rooms to be clean, comfortable and well-maintained with everything in working order. The cleanliness extends to the hotel facilities as well, creating a welcoming and pleasant environment for guests.
Although the majority of reviews praise the hotel's cleanliness, there are occasional concerns. Some guests reported issues like moldy bathroom joints, dirty curtains and walls, as well as unclean sinks and towels. A few mentioned outdated bathrooms with damaged tiles and bathtubs that were inconveniently high.
Nevertheless, the general consensus is that Four Points by Sheraton Edinburgh offers clean organized and smart rooms, which largely outweigh the negatives. The cleanliness of the hotel is frequently highlighted as a positive aspect, appreciated by those who stay there.
Staff
The staff at Four Points by Sheraton Edinburgh is largely praised for their friendliness and helpfulness. Guests consistently describe the team as very friendly, polite and accommodating. Positive comments highlight the lovely and pleasant nature of the staff, particularly in the restaurant, where the food also receives commendation. Many reviews emphasize the exceptional level of service provided by the staff, describing them as super helpful, knowledgeable and welcoming. Although one review notes that the breakfast team could be more smiley, they are recognized for their efficiency. Despite isolated mentions of some unfriendly or inexperienced staff, the general consensus points to a fabulous, brilliant and attentive team that significantly enhances the guest experience.
4 Star
Located conveniently near transport connections, Four Points by Sheraton Edinburgh draws frequent visitors partly due to its reputable brand. The hotel lobby and restaurant uphold the usual Sheraton standards, contributing to a welcoming atmosphere. However, the hotel falls short of meeting the expectations tied to its four-star rating and the Bonvoy standards. Some reviewers felt that the price did not align with the quality provided, likening it more to a three-star hotel. Additionally, minor issues such as the lack of nearby plug sockets in rooms were noted, though these did not significantly detract from the overall experience. Potential guests might want to consider these points when deciding on accommodation.
No, Four Points by Sheraton Edinburgh doesn't have any pool.
No, a spa isn't available at Four Points by Sheraton Edinburgh.
No, Four Points by Sheraton Edinburgh doesn't allow dogs.
No, parking facilities aren't available at Four Points by Sheraton Edinburgh.
No, Four Points by Sheraton Edinburgh doesn't have a gym.