Grove House Hotel
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Summary of reviewsGrove House Hotel in Edinburgh receives high marks for its central location, making it an ideal base for exploring the city's main attractions such as Edinburgh Castle, Royal Mile and Princes Street. Its proximity to transportation hubs like Haymarket station and local amenities further enhances convenience without the hustle and bustle of noisier areas. Guests frequently describe the hotel as suitable for both leisure and business travelers, offering a blend of accessibility and tranquility.
The breakfast at Grove House Hotel is particularly well-received, often described as excellent and delicious, featuring a variety of options including traditional Scottish components and cooked-to-order dishes. Guests appreciate starting their day with a hearty and satisfying meal, often included in the room price, which they find to be of good value. Although there are some critiques concerning limited variety and long wait times, the overall consensus highlights the breakfast as a standout feature.
While the hotel does not serve dinner, its honesty bar adds a charming touch with a good selection and ambiance, despite being considered somewhat expensive. However, the surrounding area offers plenty of dining alternatives with various nearby eateries highly recommended by guests. The lack of evening snacks or a more extensive dining menu at the hotel is noted.
Guests frequently highlight the rooms for their cleanliness, comfort and spaciousness. Many describe them as clean and cozy with comfortable beds and quiet environments conducive to rest. Newly renovated rooms receive praise for modern amenities. However, some reviews point out issues such as small room sizes, outdated decor and occasional cleanliness lapses. Noise disruption and maintenance concerns are also mentioned.
Cleanliness generally fares well with many guests noting the neatness of bathrooms and good water pressure in showers. However, issues like worn carpets, dust and inconsistent housekeeping services are occasionally reported. Despite these drawbacks, the hotel still manages to leave a positive impression on many guests.
The staff at Grove House Hotel are consistently described as friendly, helpful and accommodating. Guests appreciate the warm and welcoming atmosphere with the reception and breakfast teams frequently commended for their professionalism and attentiveness. The housekeeping staff also receive positive feedback for their diligence and responsiveness, even when minor issues arise.
WiFi at the hotel presents a mixed experience. Some guests find it reliable and fast in certain areas, while others encounter challenges with inconsistent signals, particularly in the rooms. Streaming services often struggle with connectivity, highlighting an area in need of improvement.
Parking options at Grove House Hotel include secure underground and onsite spaces, though they come with additional fees and limited availability. Despite being well-organized and convenient for some, the costs and potential difficulty in finding a spot can cause issues for guests.
The hotel is praised as family-friendly, offering large and spacious family rooms, cribs for infants and a breakfast catering to all age groups. While some family rooms may experience noise and might not be fully soundproofed, the overall environment is accommodating and convenient for families.
In summary, Grove House Hotel offers a central and convenient location, excellent breakfast, friendly staff and clean, comfortable rooms. While some areas such as WiFi connectivity, room size and noise control could use improvement, it generally provides a favorable and welcoming stay for guests visiting Edinburgh.
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The breakfast at Grove House Hotel is particularly well-received, often described as excellent and delicious, featuring a variety of options including traditional Scottish components and cooked-to-order dishes. Guests appreciate starting their day with a hearty and satisfying meal, often included in the room price, which they find to be of good value. Although there are some critiques concerning limited variety and long wait times, the overall consensus highlights the breakfast as a standout feature.
While the hotel does not serve dinner, its honesty bar adds a charming touch with a good selection and ambiance, despite being considered somewhat expensive. However, the surrounding area offers plenty of dining alternatives with various nearby eateries highly recommended by guests. The lack of evening snacks or a more extensive dining menu at the hotel is noted.
Guests frequently highlight the rooms for their cleanliness, comfort and spaciousness. Many describe them as clean and cozy with comfortable beds and quiet environments conducive to rest. Newly renovated rooms receive praise for modern amenities. However, some reviews point out issues such as small room sizes, outdated decor and occasional cleanliness lapses. Noise disruption and maintenance concerns are also mentioned.
Cleanliness generally fares well with many guests noting the neatness of bathrooms and good water pressure in showers. However, issues like worn carpets, dust and inconsistent housekeeping services are occasionally reported. Despite these drawbacks, the hotel still manages to leave a positive impression on many guests.
The staff at Grove House Hotel are consistently described as friendly, helpful and accommodating. Guests appreciate the warm and welcoming atmosphere with the reception and breakfast teams frequently commended for their professionalism and attentiveness. The housekeeping staff also receive positive feedback for their diligence and responsiveness, even when minor issues arise.
WiFi at the hotel presents a mixed experience. Some guests find it reliable and fast in certain areas, while others encounter challenges with inconsistent signals, particularly in the rooms. Streaming services often struggle with connectivity, highlighting an area in need of improvement.
Parking options at Grove House Hotel include secure underground and onsite spaces, though they come with additional fees and limited availability. Despite being well-organized and convenient for some, the costs and potential difficulty in finding a spot can cause issues for guests.
The hotel is praised as family-friendly, offering large and spacious family rooms, cribs for infants and a breakfast catering to all age groups. While some family rooms may experience noise and might not be fully soundproofed, the overall environment is accommodating and convenient for families.
In summary, Grove House Hotel offers a central and convenient location, excellent breakfast, friendly staff and clean, comfortable rooms. While some areas such as WiFi connectivity, room size and noise control could use improvement, it generally provides a favorable and welcoming stay for guests visiting Edinburgh.
Hotel with Parking
Perfectly situated for exploring one of the UK's most popular cities, Brooks Hotel provides easy access to the iconic sights of Edinburgh. The magnificent hilltop castle, dominating the city skyline, is just a mile away from the hotel's doorstep. A gentle ten-minute stroll leads to the historic, cobbled streets of the Old Town, including the famous Royal Mile and Grassmarket, where vintage shops, lively café bars, and medieval architecture abound. Additionally, a mere fifteen-minute walk brings you to Princes Street in Edinburgh's New Town, offering an exceptional shopping experience amid the broad and handsome Georgian streets.
For those arriving by car, Brooks Hotel features an underground car park located just behind the establishment. As spaces are limited, guests are encouraged to pre-book a spot to avoid disappointment. The hotel charges a daily fee of £15 for parking, allocated on a first-come, first-served basis. Alternatively, on-street parking is available just off Grove Street, chargeable between 8.30am and 6.30pm from Monday to Saturday. However, parking is free of charge overnight and all day on Sundays throughout the city center.
For those arriving by car, Brooks Hotel features an underground car park located just behind the establishment. As spaces are limited, guests are encouraged to pre-book a spot to avoid disappointment. The hotel charges a daily fee of £15 for parking, allocated on a first-come, first-served basis. Alternatively, on-street parking is available just off Grove Street, chargeable between 8.30am and 6.30pm from Monday to Saturday. However, parking is free of charge overnight and all day on Sundays throughout the city center.
3-Star Hotel
The hotel provides a pleasant stay with its comfortable rooms and friendly service. The hotel's focus on guest satisfaction makes it a worthwhile consideration.
Boutique-style Hotel
Historic Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Edinburgh, Grove House Hotel boasts an enviable location that delights its guests. This centrally situated gem places visitors within walking distance to the city's main attractions, including Edinburgh Castle, the Royal Mile and Princes Street. Not far from the historic old town, guests can explore the charms of both the old and new areas of the city with ease, all just a leisurely 15-20 minute stroll away.
Conveniently close to transportation hubs like Haymarket station and bus stops, the hotel's location makes getting around Edinburgh a breeze. The proximity to local amenities, shops and restaurants adds to the convenience, allowing guests to enjoy the vibrant city life without the noise, thanks to its placement on quieter streets.
Ideal for both leisure and business travelers, this location offers the perfect balance between accessibility and tranquility. Grove House Hotel provides the ideal starting point for exploring Edinburgh's rich history, picturesque landscapes and vibrant culture—all while maintaining a warm and inviting base to return to after a day's adventures.
The breakfast experience at Grove House Hotel receives high praise from many guests, who often describe it as excellent, delicious and featuring a wide variety of options. Many highlight the availability of both continental and cooked-to-order dishes with some particularly enjoying traditional Scottish components like haggis and tattie scones, as well as favorites like eggs benedict and smoked salmon.
Several reviews note the breakfast as a great way to start the day, commending the hearty and satisfying nature of the meal and mentioning it comes included with the room price, which they find to be a good value. The hot dishes, made fresh upon order, are frequently cited for their quality and taste, especially the eggs and full Scottish breakfast.
However, some guests share critiques about the breakfast offerings, indicating that while generally good, areas for improvement remain. Common criticisms include the limited variety in the buffet selection, the occasional long wait times for food service and perceptions of the breakfast being overpriced. Some mention that portions can be on the smaller side and that certain items were sometimes cold or of mediocre quality. Issues with breakfast scheduling and the need to book time slots are also noted, though others appreciated the attentiveness and friendliness of the breakfast staff.
Despite a few negative comments, the overall consensus is that the breakfast at Grove House Hotel is a standout feature, contributing positively to the guest experience with its fresh, tasty and well-prepared dishes.
Grove House Hotel provides a charming experience overall but has some areas that could use attention, especially when it comes to dining options. Guests appreciated the vegan breakfast options and the overall quality of the cooked breakfast, although some found the breakfast service strange and lacking in both variety and imagination. On the downside, the cold breakfast dishes and mass-produced pastries left something to be desired.
One particularly appealing feature is the honesty bar, which guests found to be a lovely touch despite some considering it overly expensive. The bar itself received praise for its great selection and ambiance. However, dining at the hotel could benefit from expansion; the restaurant menu is described as limited and not particularly kid-friendly. No hand towels and the absence of evening snacks or even dinner on-site were also noted.
Fortunately, there are plenty of nearby dining alternatives. Guests recommended local eateries like TAXIDI Greek Bistro for its large portions and friendly service and LOS AMIGOS Steak Restaurant for its excellent food and value for money. The neighborhood around the tram station and the Haymarket area offer a variety of good restaurants and pubs.
While the hotel doesn't serve dinners or lunch, its lounge area, bar and yard provide comfortable spots for relaxation. Staff at Grove House Hotel received high marks for their friendliness and helpfulness, adding a positive touch to the overall stay.
Grove House Hotel displays a diverse range of room qualities according to guest reviews, highlighting both strengths and areas that could benefit from improvements. Guests commonly celebrate the hotel's location and the cleanliness of the rooms with many describing the rooms as clean, comfortable and cozy. Spaciousness is another frequently mentioned positive feature with several guests noting that their rooms were large, spacious and suitable for families. Newly renovated rooms also receive commendations for their modern standards and amenities.
Comfort is also a consistent plus point with numerous reviews praising the comfort of the beds and overall room temperature control. Many rooms are also noted to be quiet, contributing to a restful stay.
However, a significant number of reviews express concerns about room sizes, frequently characterizing them as small or very small. Some guests mention that the actual rooms did not match the photos provided, which resulted in a sense of disappointment. Issues with outdated decor, worn furnishings and the need for renovations are also recurring themes. Noise disruption from neighboring rooms and communal areas is occasionally mentioned, pointing to a lack of adequate soundproofing.
Additional negative remarks address specific cleanliness lapses, such as dusty or unclean rooms, bathrooms with issues like dampness, black mold and poorly maintained fixtures. There are also instances of incomplete cleaning services during longer stays, which detracts from the overall experience for some guests.
In summary, while Grove House Hotel generally offers clean, comfortable and spacious accommodations with favorable locations, it faces challenges with room sizes, consistency in maintenance and noise levels. The hotel could benefit from addressing these areas to enhance the guest experience fully.
The reviews for Grove House Hotel beds highlight a mix of positive and negative experiences. Many guests appreciated the comfortable beds and found them clean and well-maintained. The recurring description of the beds as "comfy," "super comfy," and "very comfortable" suggests that a significant number of guests enjoyed a positive sleeping experience.
However, there were also many negative comments about the beds. Numerous guests found the mattresses to be worn out, very soft or lumpy with descriptions such as "thin," "sunken," and "sagging." Quite a few guests mentioned that the mattresses need replacing and some beds were noted to have no legs or support, making them feel unstable and creaky. Issues like small bed sizes, uncomfortable pillows and beds made up of two singles pushed together also surfaced frequently.
In summary, while Grove House Hotel does have its share of satisfied guests praising the comfortable and large beds, there is a consistent call for bed and mattress updates to enhance overall comfort.
Grove House Hotel presents a patchwork of experiences when it comes to cleanliness, as guests have shared a range of impressions. The hotel and its rooms are generally described as clean and comfortable by many with some noting impeccable cleanliness and well-maintained facilities. Bathrooms frequently receive praise for being neat and spotless and guests often highlight the hotel's good water pressure in showers and the provision of clean towels, even though at times, the towels were described as small.
However, various drawbacks have also been noted. Some guests mention that the hotel appears worn and outdated with carpets in particular drawing criticism for being dirty, dusty and in need of replacement. In some cases, rooms had cleanliness issues on arrival, such as dusty toilet seats or unclean carpeted floors. Furthermore, several guests faced inconsistent housekeeping and cleaning services with some rooms missing a thorough clean and others not serviced during the stay.
Public areas within the hotel tend to be clean and tidy, though occasional issues with odors and worn-out carpeting in hallways were reported. Stains on bedding and the presence of mold in bathrooms have also been points of concern for some visitors.
Despite these criticisms, the hotel staff frequently earn compliments for their friendliness and helpfulness and the location is often cited as a strong positive factor. Overall, while cleanliness can vary, the hotel manages to leave a favorable impression on many guests, particularly in terms of bathroom hygiene and general room upkeep.
Grove House Hotel's staff has garnered a wealth of positive feedback from guests, reflecting a consistently high level of service and attentiveness. Across numerous reviews, the staff are frequently described as friendly, helpful and accommodating. Guests highlighted that staff members are always ready with a smile, contributing to a warm and welcoming atmosphere.
The reception team, in particular, is praised for their courteous and professional demeanor, going the extra mile to ensure a smooth check-in and check-out process. They are noted for their attentiveness and willingness to assist with any guest needs, including early check-ins and promptly addressing requests. The breakfast staff also receive commendations for their friendly and accommodating service, even under busy conditions.
Despite a few mentions of occasional lapses in communication or organization, the overall sentiment towards the staff remains very positive. Instances of exceptional service, where staff went above and beyond, stand out in the reviews with guests feeling valued and well-cared for during their stays.
Housekeeping staff have also been commended for their diligence and responsiveness, enhancing the comfort of the guests. Even in moments where issues arose, such as missed towels or initial misunderstandings, the staff's efforts to rectify situations promptly have been well-received.
In summary, the staff at Grove House Hotel are a significant asset to the establishment, consistently delivering friendly, efficient and accommodating service, which greatly enhances the overall guest experience.
At Grove House Hotel, the WiFi experience presents a mixed bag for travelers. While some guests found the WiFi good, reliable and fast, others encountered significant challenges. The positive feedback highlights a generally good connection in certain areas with mentions of quick and complimentary WiFi. However, a considerable number of reviews point to issues such as inconsistent and weak signals, particularly in the rooms. Some guests reported that the WiFi hardly worked at all, was intermittently dropping out, or required constant reconnections. Specific complaints included difficulty accessing streaming services like Netflix and YouTube, or even basic browsing due to low speed and limited connectivity. Overall, it seems that while the hotel's WiFi shows promise in some areas, there is room for improvement to ensure a more consistent and reliable experience throughout the entire property.
Parking at Grove House Hotel offers a mix of convenience and challenges for guests. On the positive side, the hotel provides several parking options, including secure underground parking and onsite spaces. Many guests appreciated the well-organized parking facilities and found it convenient with some locations just a short walk away. The hotel also has an arrangement with a nearby parking garage, offering reduced daily rates. The secure and private parking options were noted as particularly beneficial.
However, there are some downsides to consider. Most notably, parking is not included in the room cost and comes with additional fees, often cited as excessive. Guests mentioned fees ranging from £10 to £18 per day, which they found to be an unexpected expense. Additionally, the parking spaces are limited and the hotel does not own all the parking areas, leading to some confusion and difficulty in finding available spots. Poor signage and lack of clear instructions compounded the issue for some. Guests also noted that some parking areas were a fair distance from the hotel, which could be inconvenient for those carrying luggage.
Overall, while Grove House Hotel offers various parking options that many guests found secure and convenient, potential visitors should be aware of the additional costs and possible challenges in securing a parking space.
Grove House Hotel emerges as a family-oriented destination, perfect for those traveling with children. Families will appreciate the hotel's range of accommodating features, such as family rooms and helpful staff who are particularly attentive to the needs of kids. The rooms are generally large and spacious, providing a comfortable environment for families or groups with some even having adjoining small bedrooms equipped with bunk beds tailored for families.
The hotel's location is idyllic and quiet, yet conveniently close to the city center, which offers plenty of family-friendly activities within walking distance. Families can also enjoy a suitable breakfast that caters to all age groups. For those traveling with infants, cribs are available, further enhancing the convenience for families.
While there are numerous positives, it is worth noting a few limitations. Some family rooms may experience noise and not all are soundproofed. The smaller-sized rooms might be less ideal for larger families, although they do offer a cozy atmosphere. Parking can be a challenge, but the safety and comfort provided by the hotel make up for this minor inconvenience.
Overall, Grove House Hotel is a commendable choice for families seeking a friendly and accommodating stay with its various family-centric features and an excellent location for both relaxation and city exploration.
Grove House Hotel boasts a prime location for anyone looking to explore the vibrant nightlife. Conveniently situated near the city center and just a short walk from various pubs, bars and restaurants, it offers easy access to a plethora of dining and entertainment options. Guests can enjoy the lively areas around the hotel with many praising the proximity to around 10 different eateries and the ease of accessing the Royal Mile. The hotel is also perfect for those visiting during the Christmas period, ensuring a festive atmosphere.
Despite the vibrant nightlife close by, the hotel manages to maintain a quiet and peaceful ambiance within its premises. Many guests appreciate the calm and tranquil surroundings with the neighborhood being described as generally quiet. Though some mention the occasional night-time noise and neighborhood disturbances, the overall feedback suggests that guests find the location ideal for both convenience and relaxation.
The friendly staff and accommodating night manager enhance the experience, making it easy for guests to enjoy the nearby nightlife while having a peaceful place to return to at the end of the night. For those who need a break from the hustle and bustle, the quiet neighborhood and hotel offer a perfect retreat, striking a balance between the excitement of city life and a serene, restful environment.
Grove House Hotel presents a mixed bag of experiences, emphasizing its position as a typical three-star establishment. The hotel offers clean and comfortable rooms that adhere to the standards expected of its rating. Guests appreciated the cleanliness and three-star amenities, though some found the property to be tired and in need of investment. The overall sentiment indicates it is reasonable and provides good value for money for short stays.
Breakfast, while basic and not very varied, was deemed acceptable for the hotel’s rating. However, some guests noted issues with the facilities, such as non-functioning TVs and stained carpets. Despite these drawbacks, the hotel was considered decent for the price charged, fitting the bill for budget-conscious travelers.
There were several remarks about the hotel not living up to a three-star standard with some reviews suggesting it felt more like a two-star hotel or even a run-down hostel. The building, described as old with an unpleasant smell, also faced criticism for not matching the impressions given in photos.
On the positive side, a couple of reviews highlighted exceptional experiences with guests feeling the hotel exceeded its three-star category, offering comfort and amenities akin to higher-rated properties. Yet, these sentiments were not universal.
In conclusion, Grove House Hotel stands as a budget-friendly option with a mix of fair and critical assessments. While it may not offer luxury, for many, it strikes a balance between cost and the essential comforts of a three-star accommodation.
Grove House Hotel is well-placed for business travelers, offering a convenient location with easily accessible public transportation. The hotel provides basic 3-star facilities and reasonable pricing for the area. Business facilities such as a board room, meeting rooms and a business center are available, making it ideal for hosting small meetings and work-related events. The presence of work desks in the rooms and on-site business services further enhance its suitability for business trips.
The communal areas are cozy, adding a touch of comfort to the business-like atmosphere. The check-in and check-out processes are notably smooth, facilitating a hassle-free stay for busy professionals. Despite the parking lot being in an old basement and some concerns over pricing compared to nearby options, Grove House Hotel remains a good choice for business travel, providing business-like comfort and all the necessary amenities to support a productive trip.
Brooks Hotel is well-situated in a convenient location that offers seamless connectivity to both the old town and new. Guests noted the ease with which one can reach various parts of the city, whether by foot or using nearby bus stops and praised the hotel's proximity to Haymarket Station. For those looking to explore, most attractions and eating locations are within walking distance, providing an accessible and enjoyable experience.
The hotel's accessibility features include wheelchair accessible rooms, roll-in showers and facilities that allow easy movement. Lifts and elevators provide access to higher floors and there are ground-floor accessible options as well. Guests appreciated the friendly and accommodating staff who were particularly helpful with accessibility needs.
However, the hotel does have some limitations. While it offers various accessible amenities, there are restricted areas with minimal signage and a lack of handicapped parking. Some guests found the rooms and bathrooms a bit tight and not entirely ideal for those with specific access requirements.
Despite these issues, Brooks Hotel remains a solid choice for many travelers with its accessible venue, easy transport options and a welcoming atmosphere.
Nestled near the historic city center, Grove House Hotel boasts a charming, old-world elegance. The hotel's beautifully preserved facade and historic architecture provide guests with a glimpse into its storied past. Many travelers appreciate its well-maintained historical touch and distinct vintage style, feeling as though they have stepped back in time while staying in this cute, historic hotel.
Located approximately 10-15 minutes' walk from the vibrant heart of the city and close to well-known historical sites, the hotel offers convenience alongside its historical allure. Though it is an older building, its charm has been carefully maintained, showcasing a unique blend of history and hospitality. Guests staying at Grove House Hotel not only enjoy the historic elements preserved throughout the property, including its ancient building and Victorian design, but also relish the proximity to Princes Street and other significant landmarks.
Despite the historic building's quirks, such as trippy flooring and aged walls, guests find the overall experience distinguished and enjoyable. Grove House Hotel provides clean rooms amid the backdrop of an enchanting old town, making it a great choice for those seeking a historic getaway.
Nestled in a serene and quiet location, Grove House Hotel offers a quaint and charming boutique experience that many visitors find delightful. Its unique and individual character is reflected in the beautifully decorated interiors, creating an inviting and relaxing atmosphere. Guests appreciate the charming details and distinctive decor, which add to the hotel's overall appeal. Despite some remarks on the need for renovation and issues with cleanliness, the hotel boasts a lovely courtyard and a sense of quiet grandeur.
The homely decor and cottage-like charm of the rooms make for a calm and restful stay, while the hotel itself is described as characterful and quirky. Many guests highlight the good value for money, finding the ambiance pleasant and the boutique style appealing.
However, opinions vary with some guests noting that the hotel’s offerings are quite basic for the price and it doesn't fully meet the expectations of a boutique hotel. Despite these criticisms, the overall sentiment leans towards a positive experience with many guests enjoying the hotel's charming and individualistic atmosphere.
Location Show Map
Location
Conveniently close to transportation hubs like Haymarket station and bus stops, the hotel's location makes getting around Edinburgh a breeze. The proximity to local amenities, shops and restaurants adds to the convenience, allowing guests to enjoy the vibrant city life without the noise, thanks to its placement on quieter streets.
Ideal for both leisure and business travelers, this location offers the perfect balance between accessibility and tranquility. Grove House Hotel provides the ideal starting point for exploring Edinburgh's rich history, picturesque landscapes and vibrant culture—all while maintaining a warm and inviting base to return to after a day's adventures.
Breakfast
Several reviews note the breakfast as a great way to start the day, commending the hearty and satisfying nature of the meal and mentioning it comes included with the room price, which they find to be a good value. The hot dishes, made fresh upon order, are frequently cited for their quality and taste, especially the eggs and full Scottish breakfast.
However, some guests share critiques about the breakfast offerings, indicating that while generally good, areas for improvement remain. Common criticisms include the limited variety in the buffet selection, the occasional long wait times for food service and perceptions of the breakfast being overpriced. Some mention that portions can be on the smaller side and that certain items were sometimes cold or of mediocre quality. Issues with breakfast scheduling and the need to book time slots are also noted, though others appreciated the attentiveness and friendliness of the breakfast staff.
Despite a few negative comments, the overall consensus is that the breakfast at Grove House Hotel is a standout feature, contributing positively to the guest experience with its fresh, tasty and well-prepared dishes.
Dinner
One particularly appealing feature is the honesty bar, which guests found to be a lovely touch despite some considering it overly expensive. The bar itself received praise for its great selection and ambiance. However, dining at the hotel could benefit from expansion; the restaurant menu is described as limited and not particularly kid-friendly. No hand towels and the absence of evening snacks or even dinner on-site were also noted.
Fortunately, there are plenty of nearby dining alternatives. Guests recommended local eateries like TAXIDI Greek Bistro for its large portions and friendly service and LOS AMIGOS Steak Restaurant for its excellent food and value for money. The neighborhood around the tram station and the Haymarket area offer a variety of good restaurants and pubs.
While the hotel doesn't serve dinners or lunch, its lounge area, bar and yard provide comfortable spots for relaxation. Staff at Grove House Hotel received high marks for their friendliness and helpfulness, adding a positive touch to the overall stay.
Rooms
Comfort is also a consistent plus point with numerous reviews praising the comfort of the beds and overall room temperature control. Many rooms are also noted to be quiet, contributing to a restful stay.
However, a significant number of reviews express concerns about room sizes, frequently characterizing them as small or very small. Some guests mention that the actual rooms did not match the photos provided, which resulted in a sense of disappointment. Issues with outdated decor, worn furnishings and the need for renovations are also recurring themes. Noise disruption from neighboring rooms and communal areas is occasionally mentioned, pointing to a lack of adequate soundproofing.
Additional negative remarks address specific cleanliness lapses, such as dusty or unclean rooms, bathrooms with issues like dampness, black mold and poorly maintained fixtures. There are also instances of incomplete cleaning services during longer stays, which detracts from the overall experience for some guests.
In summary, while Grove House Hotel generally offers clean, comfortable and spacious accommodations with favorable locations, it faces challenges with room sizes, consistency in maintenance and noise levels. The hotel could benefit from addressing these areas to enhance the guest experience fully.
Beds
However, there were also many negative comments about the beds. Numerous guests found the mattresses to be worn out, very soft or lumpy with descriptions such as "thin," "sunken," and "sagging." Quite a few guests mentioned that the mattresses need replacing and some beds were noted to have no legs or support, making them feel unstable and creaky. Issues like small bed sizes, uncomfortable pillows and beds made up of two singles pushed together also surfaced frequently.
In summary, while Grove House Hotel does have its share of satisfied guests praising the comfortable and large beds, there is a consistent call for bed and mattress updates to enhance overall comfort.
Cleanliness
However, various drawbacks have also been noted. Some guests mention that the hotel appears worn and outdated with carpets in particular drawing criticism for being dirty, dusty and in need of replacement. In some cases, rooms had cleanliness issues on arrival, such as dusty toilet seats or unclean carpeted floors. Furthermore, several guests faced inconsistent housekeeping and cleaning services with some rooms missing a thorough clean and others not serviced during the stay.
Public areas within the hotel tend to be clean and tidy, though occasional issues with odors and worn-out carpeting in hallways were reported. Stains on bedding and the presence of mold in bathrooms have also been points of concern for some visitors.
Despite these criticisms, the hotel staff frequently earn compliments for their friendliness and helpfulness and the location is often cited as a strong positive factor. Overall, while cleanliness can vary, the hotel manages to leave a favorable impression on many guests, particularly in terms of bathroom hygiene and general room upkeep.
Staff
The reception team, in particular, is praised for their courteous and professional demeanor, going the extra mile to ensure a smooth check-in and check-out process. They are noted for their attentiveness and willingness to assist with any guest needs, including early check-ins and promptly addressing requests. The breakfast staff also receive commendations for their friendly and accommodating service, even under busy conditions.
Despite a few mentions of occasional lapses in communication or organization, the overall sentiment towards the staff remains very positive. Instances of exceptional service, where staff went above and beyond, stand out in the reviews with guests feeling valued and well-cared for during their stays.
Housekeeping staff have also been commended for their diligence and responsiveness, enhancing the comfort of the guests. Even in moments where issues arose, such as missed towels or initial misunderstandings, the staff's efforts to rectify situations promptly have been well-received.
In summary, the staff at Grove House Hotel are a significant asset to the establishment, consistently delivering friendly, efficient and accommodating service, which greatly enhances the overall guest experience.
Wi-Fi
Parking
However, there are some downsides to consider. Most notably, parking is not included in the room cost and comes with additional fees, often cited as excessive. Guests mentioned fees ranging from £10 to £18 per day, which they found to be an unexpected expense. Additionally, the parking spaces are limited and the hotel does not own all the parking areas, leading to some confusion and difficulty in finding available spots. Poor signage and lack of clear instructions compounded the issue for some. Guests also noted that some parking areas were a fair distance from the hotel, which could be inconvenient for those carrying luggage.
Overall, while Grove House Hotel offers various parking options that many guests found secure and convenient, potential visitors should be aware of the additional costs and possible challenges in securing a parking space.
Family
The hotel's location is idyllic and quiet, yet conveniently close to the city center, which offers plenty of family-friendly activities within walking distance. Families can also enjoy a suitable breakfast that caters to all age groups. For those traveling with infants, cribs are available, further enhancing the convenience for families.
While there are numerous positives, it is worth noting a few limitations. Some family rooms may experience noise and not all are soundproofed. The smaller-sized rooms might be less ideal for larger families, although they do offer a cozy atmosphere. Parking can be a challenge, but the safety and comfort provided by the hotel make up for this minor inconvenience.
Overall, Grove House Hotel is a commendable choice for families seeking a friendly and accommodating stay with its various family-centric features and an excellent location for both relaxation and city exploration.
Nightlife
Despite the vibrant nightlife close by, the hotel manages to maintain a quiet and peaceful ambiance within its premises. Many guests appreciate the calm and tranquil surroundings with the neighborhood being described as generally quiet. Though some mention the occasional night-time noise and neighborhood disturbances, the overall feedback suggests that guests find the location ideal for both convenience and relaxation.
The friendly staff and accommodating night manager enhance the experience, making it easy for guests to enjoy the nearby nightlife while having a peaceful place to return to at the end of the night. For those who need a break from the hustle and bustle, the quiet neighborhood and hotel offer a perfect retreat, striking a balance between the excitement of city life and a serene, restful environment.
3 Star
Breakfast, while basic and not very varied, was deemed acceptable for the hotel’s rating. However, some guests noted issues with the facilities, such as non-functioning TVs and stained carpets. Despite these drawbacks, the hotel was considered decent for the price charged, fitting the bill for budget-conscious travelers.
There were several remarks about the hotel not living up to a three-star standard with some reviews suggesting it felt more like a two-star hotel or even a run-down hostel. The building, described as old with an unpleasant smell, also faced criticism for not matching the impressions given in photos.
On the positive side, a couple of reviews highlighted exceptional experiences with guests feeling the hotel exceeded its three-star category, offering comfort and amenities akin to higher-rated properties. Yet, these sentiments were not universal.
In conclusion, Grove House Hotel stands as a budget-friendly option with a mix of fair and critical assessments. While it may not offer luxury, for many, it strikes a balance between cost and the essential comforts of a three-star accommodation.
Business
The communal areas are cozy, adding a touch of comfort to the business-like atmosphere. The check-in and check-out processes are notably smooth, facilitating a hassle-free stay for busy professionals. Despite the parking lot being in an old basement and some concerns over pricing compared to nearby options, Grove House Hotel remains a good choice for business travel, providing business-like comfort and all the necessary amenities to support a productive trip.
Accessible
The hotel's accessibility features include wheelchair accessible rooms, roll-in showers and facilities that allow easy movement. Lifts and elevators provide access to higher floors and there are ground-floor accessible options as well. Guests appreciated the friendly and accommodating staff who were particularly helpful with accessibility needs.
However, the hotel does have some limitations. While it offers various accessible amenities, there are restricted areas with minimal signage and a lack of handicapped parking. Some guests found the rooms and bathrooms a bit tight and not entirely ideal for those with specific access requirements.
Despite these issues, Brooks Hotel remains a solid choice for many travelers with its accessible venue, easy transport options and a welcoming atmosphere.
Historic
Located approximately 10-15 minutes' walk from the vibrant heart of the city and close to well-known historical sites, the hotel offers convenience alongside its historical allure. Though it is an older building, its charm has been carefully maintained, showcasing a unique blend of history and hospitality. Guests staying at Grove House Hotel not only enjoy the historic elements preserved throughout the property, including its ancient building and Victorian design, but also relish the proximity to Princes Street and other significant landmarks.
Despite the historic building's quirks, such as trippy flooring and aged walls, guests find the overall experience distinguished and enjoyable. Grove House Hotel provides clean rooms amid the backdrop of an enchanting old town, making it a great choice for those seeking a historic getaway.
Boutique-Style
The homely decor and cottage-like charm of the rooms make for a calm and restful stay, while the hotel itself is described as characterful and quirky. Many guests highlight the good value for money, finding the ambiance pleasant and the boutique style appealing.
However, opinions vary with some guests noting that the hotel’s offerings are quite basic for the price and it doesn't fully meet the expectations of a boutique hotel. Despite these criticisms, the overall sentiment leans towards a positive experience with many guests enjoying the hotel's charming and individualistic atmosphere.
No, Grove House Hotel doesn't have any pool.
No, a spa isn't available at Grove House Hotel.
No, Grove House Hotel doesn't allow dogs.
Yes, parking facilities are available at Grove House Hotel.
No, Grove House Hotel doesn't have a gym.
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