Edinburgh, 7 Richmond Place55.946653,-3.183374(Show on Map)
8.3
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
KM Hotel, situated in the heart of Edinburgh near the old town and the Royal Mile, is praised for its exceptional, convenient location. The proximity to major attractions such as Edinburgh Castle, the National Museum and Holyrood Park, along with nearby dining and shopping options, makes it an ideal base for exploring the city. Despite its centrality, the hotel remains in a tranquil area, providing a peaceful yet highly accessible stay for guests.
The breakfast at KM Hotel is a standout feature with guests raving about the variety and quality of offerings, including traditional Scottish dishes, fresh fruits, cereals and pastries. The buffet is abundant and caters well to different dietary preferences. Friendly and accommodating staff further enhance the dining experience, making breakfast an enjoyable and valuable part of the stay. Although there are occasional criticisms of overcooked items and limited vegan options, the overall reception is extremely positive.
Dinner at the hotel is also well-received with an appreciated variety of choices on the menu. While most guests find the dining experience satisfying, the surrounding area contains numerous exceptional dining options, enhancing the culinary appeal for visitors. Minor inconveniences like stairs to the third floor do not significantly detract from the mostly positive reviews.
The rooms at KM Hotel receive mixed feedback but are generally viewed positively for their modern décor, cleanliness and comfort. Guests appreciate the stylish and well-maintained interiors, equipped with necessary amenities. However, the size of the rooms can be a drawback with some finding them too small or cramped, particularly when traveling with luggage. Noise and temperature control issues have also been noted, but the hotel's proximity to city attractions compensates for these minor discomforts.
Cleanliness throughout the hotel is consistently praised with rooms, bathrooms and common areas kept impeccably tidy. The housekeeping staff is frequently commended for their thoroughness and attention to detail, reinforcing a positive impression of the hotel's upkeep.
The hotel’s staff are a highlight, earning accolades for their friendliness, helpfulness and professionalism. From the reception to the dining areas, the team’s dedication to stellar service enhances the guest experience, creating a welcoming and hospitable environment.
Free WiFi at KM Hotel receives mixed reviews. While some guests report good connectivity, others experience slow speeds and connection issues, indicating a need for improvement to ensure a consistently reliable service.
For nightlife enthusiasts, KM Hotel’s location is advantageous with easy access to numerous bars, pubs and restaurants. The lively surroundings can, however, result in noise disturbances, which may affect those seeking a quieter stay.
Beds at the hotel are highly praised for their comfort, featuring large, soft and cozy setups that contribute to restful sleep. The quality of bedding and the spaciousness of the beds receive particular commendation, although there are minor critiques regarding bed placement and firmness in some cases.
As a three-star establishment, KM Hotel provides generally good value for its central location and quality of service. While the absence of an elevator and minimal cleaning services during stays pose challenges, the hotel generally satisfies guests with its cleanliness, comfort and favorable location. Balancing basic amenities with the overall guest experience, the hotel remains a solid choice for budget-conscious travelers exploring Edinburgh.
Categories
3 Star
Located in Edinburgh, this hotel offers comfortable accommodation and is conveniently situated for exploring the city's attractions. It provides a reliable base for tourists and visitors.
Nightlife
Dog Friendly
Room Types
Double RoomTea and coffee making facilities, a flat-screen TV and a hairdryer are included in this modern, en suite room. Complimentary Wi-Fi internet access throughout the property.
Guest Reviews
8.3
Very Good
Review Summaries
Location
KM Hotel's location has garnered overwhelming praise from guests for its exceptional convenience and centrality within Edinburgh. Situated near the old town and the Royal Mile, guests appreciate the hotel’s proximity to major attractions, restaurants and coffee shops. Many reviews highlight the ease of getting around with key landmarks like Edinburgh Castle, the National Museum and Holyrood Park within walking distance. Additionally, the hotel is conveniently accessible from Waverley train station and various bus stops, which is a plus for visitors coming from the airport or exploring the wider region.
The hotel's placement in a quiet area ensures a peaceful stay, while its position in the heart of the city allows guests to be close to the vibrant student district and key historical sites. The surroundings are described as safe and pleasant, making it ideal for both leisure activities and sightseeing on foot.
In summary, KM Hotel provides an ideal base for exploring Edinburgh, combining a superb central location with tranquility and convenience, ensuring guests have a memorable and easy stay in Scotland's capital.
Breakfast
The breakfast experience at KM Hotel has received an overwhelmingly positive reception from guests. Many reviewers praised the breakfast as excellent, amazing and delicious with a plentiful and wide selection that includes traditional Scottish options, fresh fruits, cereals, pastries and more. The buffet was frequently highlighted for its variety, quality and abundance, catering well to both vegetarian and typical British breakfast preferences. Guests appreciated the hearty and substantial meals, which were considered a great start to the day.
The dining experience was complemented by friendly and accommodating staff, who managed dietary needs efficiently. Breakfast times and service were often praised with many noting that the meal was a fantastic value for money. The dining area was described as cozy, fresh and well-organized, contributing to a pleasant ambiance.
However, a few reviews mentioned areas for improvement, such as occasional overcooked hot food items, limited vegan options and instances where the quality or variety could be enhanced. Some guests experienced issues with the availability of certain items like cheese, eggs and orange juice on some mornings. There were also mentions of breakfast cancellations or lack of service on specific days, which affected the overall experience of a few visitors.
Despite these minor setbacks, the majority of guests found the breakfast at KM Hotel to be a highlight of their stay, often exceeding expectations with its comprehensive and delectable offerings.
Dinner
KM Hotel offers a satisfying dining experience with the dinner receiving praise for its tastiness. The hotel's advantageous location further enhances the culinary experience, as it's surrounded by a multitude of restaurants, cafes and pubs within walking distance. This proximity to dining options, including some excellent breakfast and dinner spots, adds a layer of convenience for guests. Additionally, the hotel's menu offers a variety of choices that cater to diverse tastes. Although there are some minor inconveniences like climbing stairs to the third floor, the overall feedback highlights a great breakfast and a generally pleasant dining experience at KM Hotel.
Rooms
KM Hotel's rooms have garnered a mix of impressions from guests with several consistent points emerging from the reviews. The decor and modern design of the rooms are frequently praised, showcasing an aesthetic that appeals to many. Cleanliness is another notable highlight with guests often mentioning that their rooms were spotless and well-maintained, providing a fresh and comfortable environment. Some rooms are described as spacious and well-equipped, fitted with amenities like kettles, hairdryers and cozy beds, ensuring a pleasant stay. The bathrooms, though varying in size, are generally considered clean and functional with some larger and offering powerful showers.
However, a common concern among the reviews is the size of the rooms. Many guests find the rooms to be quite small or even cramped, particularly when accommodating two people with luggage. This compactness sometimes extends to the overall functionality, making it challenging to move around freely. Noise levels also appear to be an issue with some rooms being affected by street noise or insufficient soundproofing. Additionally, the temperature control within the rooms has been a point of discomfort for some guests with rooms occasionally being too hot or stuffy.
Despite these drawbacks, the rooms at KM Hotel still succeed in providing a cozy, clean and aesthetically pleasant stay, particularly for short visits or solo travelers. The hotel's location is repeatedly commended for its proximity to city attractions, further enhancing the appeal for those wishing to explore the area efficiently.
Beds
The KM Hotel receives high praise from its guests for its wonderfully comfortable beds. Reviewers consistently remark on the large, spacious beds which assure a restful night's sleep. The beds come with high-quality bedding and soft, cozy pillows, contributing further to the comfort. Various phrases highlight the superb, soft and perfect bedding conditions, all ensuring the highest levels of guest satisfaction. Many guests also noted the exceptional size of the beds, including king-size options, which are both spacious and luxurious. Additionally, the rooms are described as clean and well-kept, complementing the overall comfort provided by the beds. Despite some minor issues with placement under windows and occasional firmness, the general consensus is overwhelmingly positive regarding the sleep experience at KM Hotel.
Cleanliness
KM Hotel consistently impresses guests with exceptional levels of cleanliness. The rooms are frequently described as spotlessly clean and very comfortable, boasting modern amenities and bright, welcoming interiors. Many guests appreciate the rooms being ready early, adding to their convenience.
The hotel's commitment to cleanliness is evident with many reviews highlighting the thorough and regular cleaning services. The bathrooms and shared facilities, such as the kitchen and hallways, receive particular praise for their cleanliness. Cleanliness is maintained not just in spaces like bathrooms, but also in common areas and the hotel's overall ambiance.
There are occasional remarks about certain areas needing more attention, particularly carpets and some inconsistencies in daily room servicing. However, these concerns are exceptions in an overwhelmingly positive reception. The hotel's housekeeping staff are frequently commended for their diligence and maintaining excellent standards.
Overall, the KM Hotel offers guests clean, comfortable and modern accommodations that leave a lasting impression of meticulous upkeep and attention to detail.
Staff
KM Hotel boasts an impressive reputation for its exceptional staff, who consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently describe the team as welcoming, kind and attentive, highlighting their cooperative nature throughout the hotel.
The reception staff stands out for their warm and polite demeanor, offering efficient and seamless check-ins. Their dedication to addressing guest needs promptly and courteously does not go unnoticed. The team is regarded as approachable and always ready to assist, fostering an inviting and pleasant atmosphere.
In the dining areas, the staff maintains a high standard of care, ensuring a delightful experience during meals. Many guests specifically mention the accommodating and pleasant nature of the breakfast team. The entire team’s unwavering commitment to stellar customer service rounds off a stay filled with genuine hospitality.
Overall, the cordiality and willingness of the KM Hotel staff to go above and beyond contribute significantly to the positive experiences of the guests, making this hotel a standout choice for travelers seeking welcoming and supportive service.
Wi-Fi
KM Hotel offers a mixed experience when it comes to WiFi connectivity. While some guests reported very good, strong and reliable WiFi coverage in both rooms and the lobby, others faced significant issues. The complimentary WiFi service was appreciated by several guests and was satisfactory for basic internet activities. However, many encountered slow speeds, connection drop-outs and difficulty in streaming. Problems were particularly noted with signal strength in certain areas, such as while lying in bed, which some guests found frustrating. Overall, while the WiFi service has its positive aspects, there are notable areas that could benefit from improvement to ensure a consistently reliable experience for all guests.
Nightlife
KM Hotel offers a strategic location for those eager to explore Edinburgh's dynamic nightlife. Situated within walking distance to numerous bars, pubs and restaurants, guests will find themselves in a vibrant area teeming with nightlife options. The Royal Mile and other main attractions are just a ten to fifteen minute walk away, making it convenient for sightseeing during the day and enjoying the city's lively scene at night.
However, the hotel's proximity to bars and clubs means that noise can be an issue. The surrounding streets are often bustling and some guests have reported disturbances from late-night revelers and noisy environments, including drunk guests in the lobby after 11pm. This can be particularly inconvenient for those looking for a quiet or family-friendly stay.
Despite its lively surroundings, the hotel is situated on a street that remains relatively peaceful, allowing for some rest amidst the city's energetic nightlife. Nonetheless, those sensitive to noise should be prepared for potential disruptions. For visitors seeking a mix of accessibility to attractions and a taste of Edinburgh's unique and vibrant nightlife identity, KM Hotel provides a well-located base, but may require a compromise on tranquility.
3 Star
KM Hotel, classified as a three-star establishment, offers a central location that many guests find convenient and pleasant. The accommodations are clean and comfortable with some visitors highlighting rooms equipped with king-sized beds and spacious showers. The included Scottish breakfast received positive mentions.
However, several aspects of the hotel draw mixed reviews. The absence of an elevator across its four floors poses a challenge, particularly for those hauling heavy luggage. Rooms are described as compact, sometimes feeling more like student dorms than a typical three-star hotel. The basic facilities and lack of additional services, such as a pool or sauna, are noted and cleaning services are minimal with room cleaning sometimes not provided during stays.
Guests appreciate the overall value for money despite the simplicity, although some feel the pricing does not always match the quality, especially with rates over 180 euros per night. The hotel's basic amenities, such as plastic cups and occasional shortages of towels, are areas noted for improvement.
While some find the budget-friendly aspect and central location beneficial, others believe the hotel falls short of its three-star classification. Essential services like room cleaning, consistent availability of toiletries and better facilities could enhance the guest experience.
FAQ
No, KM Hotel doesn't have any pool.
No, a spa isn't available at KM Hotel.
Yes, KM Hotel welcomes dogs.
No, parking facilities aren't available at KM Hotel.
