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Summary of reviewsVoco Edinburgh - Royal Terrace by IHG stands out as an attractive option for visitors seeking to explore Edinburgh, showcasing an advantageous location and distinctive Georgian architecture. Nestled in a serene neighborhood, it offers guests easy access to key landmarks and attractions, while providing a quiet retreat from the city's bustle. The tram system and proximity to the railway station further enhance travel convenience, making it a prime choice for both leisure travelers and families.
The hotel is frequently praised for its cleanliness and comfort, with spotless and well-appointed rooms that provide a restful atmosphere. Many rooms feature stunning views and period features, adding to the inviting ambiance. The beds are particularly highlighted for their exceptional comfort, promising guests a satisfying sleep experience. Although minor concerns regarding bed size or firmness exist, these are overshadowed by the overall positive response from visitors.
Guests commend the staff at voco Edinburgh for their outstanding hospitality, characterized by friendliness and professionalism. Whether addressing guest requests or providing local insights, the staff's efforts significantly enhance the stay, contributing to an accommodating and welcoming environment. The breakfast experience is varied but generally well-received, offering a broad selection that includes traditional Scottish items, despite occasional issues with replenishment and temperature.
Dining at the hotel presents a mixed experience, with dinner receiving less acclaim than breakfast. Guests appreciate the ambiance and evening snacks, but feedback indicates room for improvement in the dinner menu's variety and quality. The hotel's beautiful heritage building sets a charming backdrop for dining and relaxation, aligning well with its acclaimed atmosphere.
Voco Edinburgh is a family-friendly and pet-friendly hotel, offering spacious accommodations that cater well to families, including helpful amenities for those with children and pets. The lovely garden and dog-friendly premises add to the appeal, allowing every member of the family to feel welcome.
However, Wi-Fi accessibility could be improved, as some guests report variable connectivity in their rooms. Despite this, the hotel's convenient location and aesthetic charm make it an attractive option, ensuring guests enjoy both cultural and culinary excursions with ease.
Overall, voco Edinburgh - Royal Terrace by IHG is celebrated for its regal setting, helpful staff, and serene ambiance. While a few aspects might benefit from enhancements to fully meet four-star expectations, the hotel's distinctive charm and the positive experiences of the majority of guests position it as a desirable destination for travelers visiting Edinburgh. Show more
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Luxury Hotel
voco Edinburgh - Royal Terrace is a luxury hotel with stylish rooms, some offering views of private gardens or the Firth of Forth. It features an on-site health and leisure club with a gym and a restaurant serving bistro-style cuisine.
Family Friendly Hotel
This hotel is listed as a family-friendly hotel.
Hotel with Gym
Features a fitness center, allowing guests to stay active during their visit. The gym is equipped with various machines and weights.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Standard Twin RoomThis room has a flat-screen TV with Sky Sports channels, laptop-sized safe and a desk.
Premium King RoomThis spacious room has free Wi-Fi, a hospitality tray.
Standard Double RoomThis room has free WiFi, a flat-screen TV with Sky Sports channels, and a laptop safe.
Standard RoomFree Wi-Fi and tea/coffee making facilities are featured in this room.
Please note, bed type preference is subject to availability and cannot be guaranteed.
King SuiteThis suite features a fireplace. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
King Suite with Sofa BedThis suite's special feature is the fireplace. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Premium King Room with Sofa BedThis double room's special feature is the fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Standard Double Room with Two Double BedsThe unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in a serene and leafy area, voco Edinburgh - Royal Terrace by IHG offers an ideal location for visitors keen to explore the city's myriad attractions. Situated just a short walk from both the bustling city center and quieter neighborhoods, this hotel provides easy access to the old and new towns of Edinburgh. Guests appreciate its proximity to key landmarks such as Calton Hill, Holyrood Palace, and Princes Street, ensuring sightseeing is both convenient and enjoyable.
With the tram system close by, traveling further afield is a breeze, and for those arriving by train, the hotel's location is perfect, mere minutes from the railway station. Despite being central, it sits slightly away from the main New Town, offering a tranquil retreat after a day of exploration. The hotel is especially favored for its quiet surroundings, allowing guests to relax and enjoy the regal atmosphere presumed by its majestic Georgian architecture.
The charming neighborhood surrounding the hotel boasts an abundance of local restaurants, shops, and pubs, all within easy walking distance, making it a fantastic base for both cultural and culinary excursions. Whether visiting for a lively city break or a restful getaway, voco Edinburgh - Royal Terrace is ideally located to offer the best of both worlds.
Breakfast
At the voco Edinburgh - Royal Terrace by IHG, breakfast experiences seem to vary widely among guests. Many visitors praise the breakfast for its extensive and varied buffet, featuring fresh and delicious offerings that cater to different tastes and dietary preferences. The breakfast room is often complimented for its pleasant ambiance, with some guests enjoying lovely views while dining. Traditional Scottish and British items, including haggis and rolls, receive positive nods for adding an authentic touch. Some reviews highlight the impressive selection of foods, including a range of hot and cold options and a good choice of dairy-free milks. However, not all feedback is glowing; some guests found the breakfast offerings to be inconsistent, mentioning issues such as items not being replenished quickly enough, food sometimes being served cold, and a lack of gluten-free options. Despite these occasional drawbacks, many guests find the breakfast experience at this hotel satisfying and recommend including it with their stay for its overall quality and convenience.
Dinner
Voco Edinburgh - Royal Terrace by IHG offers a mixed dining experience, according to guest reviews. While breakfast receives praise for its lovely taste and plentiful variety, dinner does not consistently meet expectations. Some guests found the restaurant menu limited, with certain dishes overcooked or not worth the cost. Others expressed dissatisfaction with the quality of the dinner, finding it disappointing or even inedible. Despite these critiques, the restaurant's setting is described as spacious and well-organized, and guests enjoyed the delicious evening snacks provided in the lounge. Overall, the dining ambiance presents a pleasant setting, though the dinner menu may require improvements to enhance the guest experience.
Rooms
Voco Edinburgh - Royal Terrace by IHG presents a collection of charming and well-appointed rooms that promise comfort and ease for travelers exploring the vibrant city of Edinburgh. Visitors can expect spacious accommodations adorned with period features, high ceilings, and modern furnishings, all contributing to an inviting atmosphere. Many rooms boast stunning views over Edinburgh or the hotel's tranquil gardens, enhancing the overall experience for guests seeking a quiet retreat amidst the bustle of city life.
The warmth and professionalism of the staff consistently receive commendation, ensuring a welcoming environment from arrival to departure. Additionally, the thoughtful touches such as cozy beds and pristine bedding contribute to a restful night’s sleep, while well-maintained amenities like large TVs and good bathroom facilities provide for guests’ needs.
Located conveniently within walking distance to key tourist areas and the train station, the hotel ensures accessibility without compromising on the serene ambiance of its Royal Terrace setting. Though some rooms are noted for their small sizes, the overall experience remains positive, with clean, comfortable, and stylish environments making for an excellent base to explore the rich history and culture of Edinburgh.
Whether traveling for leisure or marking special occasions, guests are likely to appreciate the quiet elegance and thoughtful service that characterize a stay at Voco Edinburgh - Royal Terrace by IHG.
Beds
Voco Edinburgh - Royal Terrace by IHG consistently impresses guests with its focus on comfort, particularly when it comes to its beds. Many travelers have described the beds as exceptionally comfy, with some even claiming them to be among the most comfortable they've ever experienced. The quality of the mattresses is notably high, providing a restful night's sleep for most visitors.
However, there are a few mentions of beds being on the smaller side, particularly the double beds, which may not suit everyone seeking more spacious accommodations. Similarly, a handful of guests found the mattresses hard, but these are outweighed by the majority praising the plushness and overall comfort.
The hotel rooms are spacious, offering a serene atmosphere enhanced by thick curtains that effectively block out light. While there are a few minor issues, such as pillows being less comfortable for a minority of guests and occasional size concerns, the overall consensus leans toward a positive sleeping experience. Additionally, visitors often appreciate the surrounding aesthetic beauty, the cleanliness of the rooms, and the attentive service provided by the staff, making Voco Edinburgh a desirable choice for those visiting the city.
Cleanliness
Voco Edinburgh - Royal Terrace by IHG receives high praise for its cleanliness and overall atmosphere. Guests often describe the hotel as clean, tidy, and well-maintained, highlighting its modern and appealing interiors. Rooms are frequently mentioned for being spotless, spacious, and comfortable, providing a restful and cozy stay. Housekeeping services are efficient, ensuring clean sheets, towels, and well-stocked amenities such as hairdryers and toiletries.
The friendly and helpful staff contribute significantly to the overall experience, often going out of their way to fulfill requests and provide excellent service. Visitors appreciate the hotel's quiet setting, which enhances the experience of comfort and relaxation. The layout of the rooms, coupled with their cleanliness, makes for an inviting stay that frequently meets the guests' expectations.
While most guests commend the hotel's housekeeping standards, a small number noted isolated issues with cleanliness in specific areas like bathrooms and common spaces. Nonetheless, the positive interactions with staff and the hotel's beautiful architecture outweigh these minor concerns for most visitors, ensuring that voco Edinburgh - Royal Terrace remains an attractive destination for travelers seeking a clean and comfortable stay.
Staff
At voco Edinburgh - Royal Terrace by IHG, the hospitality shines brightly through the commendable efforts of the staff. The collective feedback from guests highlights an exceptional team that consistently goes above and beyond to create a welcoming and accommodating environment. Whether it's the reception, bar, or concierge staff, guests noted the warm and friendly demeanor that extends throughout the hotel. The staff's efficiency and professionalism were frequently praised, impressing guests with their attentiveness and readiness to assist with any requests. This team is not just helpful but also incredibly informative, providing great local insights and ensuring a pleasant stay. It's clear that the genuine friendliness and politeness of the staff significantly enhance the overall experience, making them a true asset to the hotel. Even in instances where challenges arose, staff members addressed them courteously and satisfactorily, further solidifying their reputation for outstanding service and hospitality.
Wi-Fi
Voco Edinburgh - Royal Terrace by IHG offers Wi-Fi to its guests, which is available primarily in public areas, providing a functional environment for those looking to work during their stay. However, the Wi-Fi experience in the rooms may vary, with several guests noting a weak or patchy connection that occasionally impacts activities such as online meetings. Despite these connectivity issues, the hotel maintains a strong appeal due to its favorable location in charming neighborhoods and easy access to central attractions like Princes Street. While some visitors experienced frustration with intermittent Wi-Fi, the overall atmosphere and setting of the hotel contribute positively to the guest experience.
Family
Voco Edinburgh - Royal Terrace by IHG emerges as a notable option for families seeking a welcoming and accommodating stay in the heart of Edinburgh. The hotel boasts spacious suites and family rooms that comfortably cater to families, offering ample space and cleanliness that is appreciated by guests. Though the sofa beds might be less impressive, the overall size and amenities of the rooms effectively meet the needs of families, including those with teenagers, who benefit from arrangements like double and single beds in one room. Accessibility and convenience are highlighted, with some having rooms on the ground floor particularly beneficial for those with prams.
The hotel’s staff shines, consistently demonstrating attentive, child-friendly service, especially during breakfast where they are organized and helpful to visiting children. Families find themselves in an environment that blends comfort with practicality, complemented by a beautiful setting and an excellent location. As a bonus, the dog-friendly premises and lovely garden add to the charm, ensuring that all members of the family, including furry ones, feel welcome. Overall, Voco Edinburgh - Royal Terrace emerges as a family-oriented establishment that provides both comfort and convenience, contributing positively to the family travel experience.
4 Star
'Voco Edinburgh - Royal Terrace by IHG' presents a mix of reviews in terms of its four-star rating, facilities, and services, but has several standout features. The hotel is praised for its fantastic heritage building, beautifully maintaining its classic features while offering contemporary interior decor. The location is consistently regarded as great, with many guests appreciating its convenience and central position in Edinburgh. The staff receives high commendations for their friendliness and helpfulness, making experiences particularly delightful for families, including those traveling with babies.
Guests highlight the cleanliness of the hotel and the restaurant's excellent food, with a delicious breakfast underscored, although there were mentions of the hot food at breakfast not being adequately warm. While the bathrooms were appreciated for meeting the four-star standard, some expectations regarding overall cleanliness and service aligned more with a three-star experience. The value for the price was a recurring concern among guests, with some expressing that the level of service and facilities didn't quite meet the typical four-star standards they anticipated—a sentiment reflected in perceptions of the hotel's rating. Despite these mixed reviews, the hotel's charm and overall experience leave many considering a return stay.
No, voco Edinburgh - Royal Terrace by IHG doesn't have any pool.
No, a spa isn't available at voco Edinburgh - Royal Terrace by IHG.
Yes, voco Edinburgh - Royal Terrace by IHG welcomes dogs.
No, parking facilities aren't available at voco Edinburgh - Royal Terrace by IHG.
Yes, voco Edinburgh - Royal Terrace by IHG has a gym.