Herbert Samuel Royal Shangri-La Eilat

Eilat 29.50794600, 34.92106800 , South Beach, Coral (almog) Beach (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHerbert Samuel Royal Shangri-La Eilat offers a unique and tranquil retreat nestled in a stunning location that captivates guests with breathtaking views of the Red Sea and surrounding mountains. Its proximity to the Coral Beach reserve makes it an ideal haven for relaxation and diving enthusiasts, allowing visitors to enjoy the serene landscape and the well-designed hotel setting. Although some find its remote location to be a drawback due to limited cell reception and distance from urban amenities, the tranquility and beauty of the setting often surpass these concerns.

Guests frequently praise the breakfast offerings for their variety and quality, with diverse selections from fish to meats complementing the always hearty meals, especially appreciated on Saturdays. Despite some minor improvements being noted, the overall breakfast experience is positively received. Dinner receives mixed reviews, with many guests enjoying the delicious and diverse buffet, while others remark on its inconsistency and limited vegetarian options. Service during meal times has potential for enhancement to ensure a consistently excellent dining experience.

Rooms are lauded for their spaciousness and soundproofing, offering a peaceful and comfortable atmosphere. The villas, with private pools, stand out as luxurious highlights despite remarks about aging decor and maintenance issues. Addressing these concerns could elevate the overall guest experience. Cleanliness varies, with some describing the premises as spotless, while others encounter unkempt common areas and rooms, indicating a need for improvement in maintenance routines.

The staff at Herbert Samuel Royal Shangri-La Eilat are widely celebrated for their exceptional warmth and professionalism, with special mentions of individuals like Avi enhancing the vacation experience. Despite some language barriers, the staff's attentiveness leaves a lasting positive impression, contributing significantly to guest satisfaction. The elegant Thai-inspired design and luxurious atmosphere, accompanied by the serene pool area, complete with heated and private pools, further enhance the relaxing environment that appeals to both families and couples seeking a special getaway.

While the property faces some challenges in areas such as bed comfort and cleanliness consistency, the overall ambiance, along with the remarkable service, ensures a delightful and memorable stay, making it a top choice for travelers seeking luxury and tranquility.
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Categories
Luxury Hotel
Inspired by East Asian luxury resorts, this hotel offers rooms and villas with panoramic sea views. The spacious villas feature private swimming pools and sun decks. The hotel provides a unique lounge with refreshments and offers in-room spa treatments.

Hotel with Parking
This hotel is included in the list of hotels tagged with parking in the Southern District of Israel.

Hotel with Gym
The hotel has a fully equipped gym in the nearby Orchid complex is open to guests aged 16 and above.

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Private Pool    Outdoor Pool  


Business Hotel

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Room Types
Villa Shangri-La Sea View The infinity pool is a top feature of this double room. The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Villa Royal Sea View Guests will have a special experience as the suite features a infinity pool. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Villa Paradiso This villa offers a infinity pool. This villa comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Featuring a terrace with sea views, this villa also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Shangri-La Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 3 beds.

Deluxe Shangri-La Family Room Triple This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 3 beds.

Deluxe Shangri-La Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.

Villa Chao Paya with Private Pool This villa's special feature is the infinity pool. This villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this villa also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Villa Ko Samui with Private Pool This villa's standout feature is the infinity pool. This villa includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with sea views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Villa Haman with Private Pool This villa's special feature is the infinity pool. This villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this villa also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Nestled in a stunning setting, Herbert Samuel Royal Shangri-La Eilat boasts a remarkable location that offers breathtaking views of both the mountains and the Red Sea. Situated near the Coral Beach reserve, the hotel provides a tranquil oasis away from the bustling city center, making it an ideal spot for relaxation and serenity. Guests frequently highlight the picturesque landscape, noting the hotel's distinctive positioning that allows for easy access to the beach and popular attractions. The location proves especially convenient for sea lovers and diving enthusiasts, with exceptional vistas to enjoy throughout their stay. The hotel itself complements its environment with a beautiful design, offering a peaceful atmosphere that is enhanced by the attentive and exceptional service from the staff.

While some find its remoteness a drawback, citing issues like limited cell reception and distance from urban amenities, the tranquility and beauty of the setting often outweigh these concerns. Unique in its appeal, the hotel's cliffside position rewards visitors with stunning panoramic views and a special sense of seclusion, leaving many with memorable impressions of their stay.

Breakfast
The breakfast experience at Herbert Samuel Royal Shangri-La Eilat receives predominantly positive feedback from guests. Many reviewers highlight the variety and richness of the breakfast offerings, describing them as high-quality, diverse, and delicious. The availability of a wide range of options, such as fish, meats, salads, an omelette bar, and a good selection of bread and pastries, contributes to the overall satisfaction. Guests appreciate the hearty and plentiful meals, particularly enjoying them on Saturdays when the breakfast is noted to be especially rich. Despite these positives, some guests mention the lack of fresh options on certain days, the absence of items like real squeezed orange juice, and some missed variety, such as oatmeal and sugar-free desserts. Cleanliness issues are noted in a few reviews, though they are not uniformly experienced. Overall, the breakfast at the hotel seems to offer a generally satisfying experience with room for minor improvements.

Dinner
The dinner experience at Herbert Samuel Royal Shangri-La Eilat appears to be a mixed bag based on guest reviews. Many visitors enjoyed the delicious food, describing the meals as "really, really good" and "excellent," with some expressing a strong desire to return for the enjoyable dining. The buffet often receives praise for its diversity and the wide selection on offer, leaving several diners impressed and satisfied with the quality.

However, not every experience was glowing. Some guests found the food to be less than impressive, with a few noting it was inedible or not worth the cost. Vegetarian options seemed limited, leaving those with specific dietary preferences wanting. The inconsistency in service also caught attention, with some diners encountering poor service and language barriers that detracted from their dining experience.

Overall, while there are standout qualities in the dinner offerings at this hotel, it seems that the experience can vary significantly, suggesting potential areas for improvement, particularly in maintaining consistent quality and service.

Rooms
Herbert Samuel Royal Shangri-La Eilat offers a mix of experiences when it comes to its rooms, with some positive highlights but also notable concerns. Guests frequently mention the spaciousness and quiet nature of the rooms, which serve as a comfortable retreat with effective soundproofing. The atmosphere throughout the hotel is praised for quickly instilling a vacation mood, with the villas in particular being described as magnificent, featuring private pools that stand out as luxurious highlights.

However, several reviews point out areas needing improvement, particularly the aging decor and inadequate maintenance of the rooms. There are mentions of issues such as peeling paint, outdated furniture, and mold in the bathrooms, suggesting that renovations might enhance guest satisfaction. Cleanliness is a recurring problem, with numerous guests finding their rooms disappointingly dirty upon arrival, including dust and even pests in some cases.

Service receives mixed feedback, with the charming demeanor of some staff members like Avi at reception offering a welcoming touch, but overall service levels sometimes fall short, particularly with room preparation and reception efficacy. Additionally, practical room features such as TV placement, comfortable bedding, and adequate amenities are inconsistently reported—leaving some guests feeling their expectations were unmet.

In summary, while the hotel has potential with its beautiful design and comfortable villas, addressing the maintenance and cleanliness issues would improve the overall guest experience significantly.

Beds
At Herbert Samuel Royal Shangri-La Eilat, guests have had mixed experiences with the beds. While some guests have highlighted comfortable beds, others have emphasized issues such as discomfort, creaks, and worn-out mattresses. Bedding quality has received praise for being great, suggesting a commitment to maintaining clean and pleasant linens. However, several reviews pointed out mismatched bed linen sizes and the need for furniture updates, which contributes to an inconsistent sleeping experience. Overall, while there are positive notes on bedding, comfort levels vary, indicating that improvements in bed quality and maintenance could enhance guest satisfaction.

Cleanliness
Herbert Samuel Royal Shangri-La Eilat receives mixed reviews regarding its cleanliness. On the positive side, some guests have found the rooms to be spotless and demonstrate a high level of cleanliness. Certain areas such as the food and dining experience have been described as clean and organized, with some guests also noting meticulous room upkeep. However, there seems to be a prevalent issue with overall maintenance and cleanliness throughout the hotel. Several reviews point to dirty and unmaintained common areas, such as the lobby and pool, which detract from the overall aesthetic. The dining room has received criticism for being messy, with unclean tables and utensils frequently mentioned. Guests have also reported issues with room cleanliness, including dusty floors, dirty linens, and poorly maintained facilities. Additionally, the hotel surrounds have been described as untidy, with rubbish and cigarette butts noticeable. Improving the thoroughness of daily cleaning services could enhance the experience.

Staff
Herbert Samuel Royal Shangri-La Eilat boasts a remarkable staff known for their warmth, professionalism, and attentiveness, making guests feel welcomed and valued throughout their stay. The hotel is celebrated for its hospitable atmosphere, with particular praise directed towards Avi, the manager, who is frequently mentioned as accommodating and dedicated to ensuring a memorable vacation experience. The reception team, including Aviv, David, and Iair, is noted for their excellent service and efficiency, providing swift check-in processes and responding to guest requests with a smile.

Visitors consistently commend the staff’s friendly demeanor and their readiness to go the extra mile, with special gestures like complimentary wine and sweets enhancing the guest experience. Despite some language barriers, particularly in English, the staff's overall kindness and hospitality leave a lasting impression. Any challenges faced, such as occasional issues in the dining area and communication mishaps, are seemingly outweighed by the staff's genuine care and attention to detail.

The property itself is designed to quickly immerse guests in a vacation mood, and along with the staff's attentiveness, it creates an inviting atmosphere that encourages repeat visits. Overall, the team at Herbert Samuel Royal Shangri-La Eilat is recognized for their exceptional service and commitment to guest satisfaction, contributing to a delightful and relaxing stay.

Pool
Situated near the coral beach, the Herbert Samuel Royal Shangri-La Eilat has garnered accolades for its pool offerings. Guests highlight the luxurious and serene atmosphere, featuring multiple pools with stunning views, including those facing the sea. The private pools, particularly favored by guests, offer an exclusive and almost secluded experience. Many reviewers appreciate the heated pool, which ensures a comfortable swim even during cooler weather. The ambiance is described as quiet and delightful, providing a serene escape. The hotel is also praised for its beautiful Thai-style design, complementing the tranquil poolside experience. Despite some reviews mentioning cleanliness issues, the overall impression of the pool experience is highly positive, enhanced by the dedicated, service-oriented team.

Family
Herbert Samuel Royal Shangri-La Eilat is an ideal destination for families seeking relaxation and entertainment in Eilat. Nestled in a unique location outside the city center, the hotel offers a serene green view that transports guests away from the usual hustle and bustle of Eilat. Families have praised the hotel's ability to cater to both adults and children, providing a perfect balance for a family vacation. The engaging tuk-tuks operate around the clock, ensuring convenient transportation within the hotel grounds. Diving opportunities are readily available nearby, adding to the excitement for adventure-loving families. The rooms are designed to accommodate families comfortably, with features like gallery spaces that capture the imagination of children. Although there can be room for improvement in communication regarding hotel services, the overall experience remains extraordinary. With convenient parking and attentive service, Herbert Samuel Royal Shangri-La Eilat stands out as a beloved choice for those traveling with children.

Private Pool
Herbert Samuel Royal Shangri-La Eilat offers an exquisite experience for guests seeking tranquility and luxury. The villas, beautifully designed to provide a sense of serenity, feature private pools that enhance the stay, making it feel like a heavenly retreat. Guests appreciate the rich breakfast served on Saturdays, adding to the indulgence of the accommodation. The magnificent villas boast stunning views from the top rooms, enhancing the enjoyment of a swim in the pool. While some guests experience temperature variations in the pool, others delight in the warm, heated option that offers a perfect balance of privacy and relaxation. Generous upgrades to villas with private pools are appreciated by guests, especially when the scenic backdrop elevates the experience. Despite minor issues with pool temperature for some, the overall impression of the private pools contributes significantly to the luxurious atmosphere of the hotel.

Luxury
Nestled in the heart of Eilat, the Herbert Samuel Royal Shangri-La offers a luxurious and tranquil retreat that has been captivating guests with its magical ambiance and breathtaking views. The hotel, elegantly perched on a mountain, provides a sense of isolation and exclusivity, making it a favorite for those seeking a private and pampering getaway. Despite its age, having been built 30 years ago, the hotel maintains a high standard of luxury, reminiscent of a Thai oasis, right in Eilat.

Visitors are consistently impressed by the attention to detail, from the plush mattresses and pillows to the indulgent, large towels. The unique location ensures that the experience is not only comfortable but also visually stunning, perfect for those who appreciate nature’s charm alongside modern comforts.

While some found the price of upgraded rooms less justifiable, the overall consensus highlights excellent room quality and remarkable service, which especially resonates with couples seeking a romantic escape. Despite a few shortcomings in room upgrades, the luxurious surroundings and attentive service ensure an enchanting stay that leaves guests recommending the experience wholeheartedly.


Yes, Herbert Samuel Royal Shangri-La Eilat has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

Yes, a spa is available at Herbert Samuel Royal Shangri-La Eilat.

No, Herbert Samuel Royal Shangri-La Eilat doesn't allow dogs.

Yes, parking facilities are available at Herbert Samuel Royal Shangri-La Eilat.

Yes, Herbert Samuel Royal Shangri-La Eilat has a gym.

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