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Summary of reviews'U Magic Palace' receives glowing reviews for numerous aspects of its offerings, making it a favored choice among visitors seeking a comfortable and enjoyable stay. The hotel is praised for its prime location near the marina and promenade, providing easy access to attractions like the Ice Mall. Guests appreciate the ample parking, both outside and underground, enhancing the convenience of their stay.
The breakfast experience at the hotel is exceptional with guests raving about the variety and quality of the food, including gluten-free options. Similarly, dinner receives positive remarks for its rich selection and quality, featuring delightful Middle-Eastern cuisine. Although some felt the dinner menu could improve, the overall dining experience is satisfying with commendable service.
Rooms at U Magic Palace are described as spacious, clean and comfortable with stunning views from the upper floors. Recent renovations have enhanced the overall comfort and modernity of the accommodations, although occasional minor maintenance issues were mentioned. Cleanliness throughout the hotel is highly rated with housekeeping ensuring tidy and well-maintained spaces.
The staff at U Magic Palace leave a lasting positive impression, known for their attentiveness and friendliness. Guests have highlighted the outstanding service provided by specific staff members, further enhancing the overall stay.
Families find the hotel particularly appealing, thanks to an array of children’s activities, including a kids club, playroom and kiddie pool, all of which keep younger guests entertained. The family-friendly environment and value for money are notable advantages, though it can get lively and crowded, especially around the pools.
Guests enjoy the well-maintained, heated and spacious pool area, despite occasional shortages of loungers and shaded spots. Reviewers also appreciate the flexibility in parking, although peak times may present challenges.
While the Wi-Fi service could improve, especially in rooms and around the pool, this is a minor drawback in an otherwise highly rated accommodation. The beds receive mixed reviews with some guests finding them very comfortable and others finding them too soft.
Overall, U Magic Palace promises a welcoming, clean and well-located retreat, ideal for families and couples seeking an engaging and relaxing stay. Show more
Read review summaries for all categories
Categories
Hotel with Spa
This hotel features indulgent spa facilities providing all the ingredients for the vacation of a lifetime.
Family Friendly Hotel
U Magic Palace in Eilat is designed with a whimsical theme that appeals to children, offering a fun and engaging experience for families. The hotel features themed rooms, a swimming pool with water slides, and a variety of entertainment options.
Hotel with Swimming Pool
Offers a large swimming pool and spa services. Features comfortable rooms, some with pool views and balconies, making it perfect for a family vacation.
Heated Pool Outdoor Pool
Business Hotel
U Magic Palace Hotel Eilat has meeting rooms for up to 500 people. The hotel offers halls suitable for conferences, events, lectures, and seminars.
Hotel with Parking
This hotel is included in the list of hotels tagged with parking in the Southern District of Israel.
Hotel with Outdoor Pool
The hotel provides a large outdoor swimming pool and a dedicated children's swimming area. It also offers a heated swimming pool for guest comfort.
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
U SuperiorFeatures an LCD TV with cable channels, air conditioning, and tea/coffee maker. The bathroom features a bathtub, toilet and a hairdryer. WiFi is free.
Can accommodate 1 extra adult or 2 children aged 12 or under (for additional fees).
U Superior Pool ViewWith pool view, it features an LCD TV with cable channels, air conditioning, and tea/coffee maker. The bathroom features a bathtub, toilet and a hairdryer. WiFi is free.
Can accommodate 1 extra adult or 2 children aged 12 or under (for additional fees).
U Superior Balcony Pool ViewWith balcony and overlooking the pool. It features an LCD TV with cable channels, air conditioning, and tea/coffee maker. The bathroom features a bathtub, toilet and a hairdryer. WiFi is free.
Can accommodate 1 extra adult or 2 children aged 12 or under (for additional fees).
Deluxe Panoramic Room Spacious room with large windows overlooking the pool or the lagoon. It features an LCD TV with cable channels, air conditioning, and tea/coffee maker. The bathroom features a bathtub, toilet and a hairdryer. WiFi is free.
Can accommodate 1 extra adult or 2 children aged 12 or under (for additional fees).
Palace SuiteOne-bedroom suite with balcony and outdoor hot tub overlooking the pool. It features a TV with cable channels, air conditioning, and a tea/coffee maker. The bathroom features a bathtub, toilet, and a hairdryer. WiFi is free.
Standard Double or Twin Room with BalconyThe unit has 2 beds.
Royal Premium SuiteThe unit offers 3 beds.
Junior Premium SuiteThe unit offers 3 beds.
Guest Reviews
9.3
Excellent
Location
U Magic Palace boasts a delightful location that garners high praise from its guests. Nestled near the marina and just a short walk from the promenade, the hotel provides convenient access to key attractions and entertainment hubs such as the Ice Mall. Visitors appreciate its central placement, which facilitates easy exploration of the city while enjoying a warm and welcoming atmosphere.
The consistently excellent reviews highlight ample parking facilities, both outside and underground. This ease of access complements the overall appeal of the spacious and clean rooms. Despite some comments about views and distance from the beach, the general consensus is that the location significantly enhances the accommodation experience.
The proximity to shopping and entertainment venues ensures guests have a myriad of activities within reach, making U Magic Palace a favored choice for many. Combined with the high standard of service, including commendations for staff and management, the hotel’s location continues to be a defining and attractive feature for travelers seeking both convenience and comfort during their stay.
Breakfast
The breakfast at U Magic Palace receives outstanding reviews from guests, who appreciate the large selection and diverse menu options. Many guests praise the breakfast for being rich, varied and delicious with special mentions of the abundant choices of cheeses, vegetables, pastries and dairy desserts. The chefs are frequently acknowledged for their effort in preparing high-quality and tasty meals, making the breakfast experience exceptional and indulgent. Gluten-free options are available, adding to the accommodating nature of the breakfast offerings. While a few reviews mentioned the breakfast as standard or a bit disappointing, the majority highlight it as excellent, fresh and satisfying. The location and the helpful dining staff also contribute to the positive experience. Overall, U Magic Palace offers a fantastic breakfast that impresses with its variety, quality and attention to detail.
Dinner
Dinner at U Magic Palace generally garners positive feedback with guests frequently mentioning the high standard and excellent quality of the food. Many reviews highlight delicious and plentiful servings with a surprising variety and large selection of dishes to choose from, both for dinner and breakfast. Guests appreciate the rich and tasty array with several specifically noting the delightful Middle-Eastern cuisine and well-prepared evening meals.
Service during dinner receives commendation too with helpful, courteous and diligent waiting staff. The dining experience is further enhanced by a pleasant atmosphere and a well-organized dining room, despite occasional comments about it being crowded or loud.
However, not all reviews are entirely positive. Some guests felt that the dinner options, while plentiful, did not consistently impress, describing them as reasonable but not exceptional. A few reviews pointed out that the food presentation was not always inviting and there was some repetition in the menu, which could come across as lackluster. Nevertheless, the general consensus leans towards a satisfying and enjoyable dining experience with many guests praising the excellent meals and satisfactory service.
Rooms
Rooms at U Magic Palace offer a largely positive experience for guests, characterized by spaciousness, cleanliness and exceptional views. Many guests appreciated the large and comfortable rooms, some of which feature balconies overlooking the marina or pool. The hotel staff is frequently mentioned as friendly, contributing to an overall pleasant atmosphere.
Room cleanliness is a common theme with numerous reviews highlighting regularly maintained, tidy accommodations. Rooms on the upper floors provide particularly stunning views, adding to the charm. Recent renovations seem to have enhanced the comfort and modernity of the rooms and even the standard rooms garner praise for being clean and well-appointed.
However, there are occasional mentions of issues such as old furnishings, suboptimal lighting and minor maintenance problems, like leaks or infrequent cleaning. Despite these lapses, the majority of guests seem satisfied, noting improvements and upgrades during their stay.
In essence, rooms at U Magic Palace are perceived as spacious, comfortable and offer memorable views with a few minor hiccups in maintenance and cleanliness. The hotel's amenities and service round out a generally positive lodging experience.
Beds
Guests of 'U Magic Palace' have shared mixed experiences regarding the beds at the hotel. Many appreciated the comfortable arrangements, noting the presence of comfortable queen beds, spacious and large beds and super comfortable options, including king-size beds. However, some guests found the beds to be too soft for their liking, mentioning uncomfortable mattresses and pillows. Additionally, some were disappointed with separated beds provided for couples and occasional issues such as dust on pillows. Despite these concerns, the comfort of certain beds has been highlighted positively by several visitors.
Cleanliness
The cleanliness at U Magic Palace has garnered significant positive feedback from guests. Most reviews highlight that the hotel maintains high standards of cleanliness, both in public areas and individual rooms. The housekeeping staff are commended for their prompt and daily attention, ensuring rooms, corridors and public spaces are kept clean and organized throughout the guests’ stay. Many guests found the hotel to be exceptionally clean with remarks about spotless rooms, well-maintained public areas and tidy dining spaces. Cleanliness extends to the pool area and spa, which were also described as being in pristine condition.
However, there have been a few instances where cleanliness standards were not met. Some reviews noted that certain areas, such as the dining room and balconies, were not consistently cleaned to the expected level. A few guests experienced issues with room cleanliness, mentioning dust on pillows, poorly cleaned floors and instances of leftover food.
Overall, the general sentiment about the cleanliness at U Magic Palace is very positive. The majority of guests have had excellent experiences, praising the thorough and consistent cleaning services provided throughout their stay.
Staff
The staff of 'U Magic Palace' have left an overwhelmingly positive impression on its guests, who repeatedly praised their attentiveness, friendliness and dedication. The reception team, including standout members like Yana, Kari, Or and Deborah, was commended for being extremely helpful, polite and accommodating. Guests highlighted the exceptional service provided by specific staff members, mentioning the heartfelt and personal attention from Yana and the consistently helpful and kind approach of Deborah and her colleagues.
The kitchen staff and waiters also received high accolades for their genuine service, contributing to a warm and welcoming atmosphere throughout the hotel. Guests were often touched by small gestures, such as receiving complimentary dinners and personalized care from managers like Noya, who provided treats and extended stays without extra charges.
Despite a few mentions of less satisfactory experiences, such as inconsistent service in the lobby bar, the general consensus remains that the staff's efficiency, responsiveness and cheerful demeanor greatly enhance the overall experience at 'U Magic Palace'. Each team, from the pool crew to room service, consistently strives to meet every request with a smile, making guests feel genuinely valued and cared for during their stay.
Wi-Fi
Guests at 'U Magic Palace' have varied experiences with the hotel's Wi-Fi. While the Wi-Fi performed well in many common areas, including the lobby and some public spaces, it was notably poor around the pool and in some rooms. Multiple guests reported weak or nonexistent signals in their rooms, forcing them to rely on the lobby for internet access. Several reviews mentioned the Wi-Fi speed being slow and occasionally disconnecting, indicating a need for improvement in the hotel's overall internet service. Though there were no mentions of complete positive experiences with the Wi-Fi, it is evident that the current setup is inconsistent and could benefit from significant upgrades.
Pool
The pool at U Magic Palace stands out as a notable feature of the hotel, garnering praise for its cleanliness and spaciousness. With a clean, well-maintained and heated pool available all year round, it provides a pleasant experience, particularly appealing during colder months. Guests appreciate the excellent water temperature and the inclusion of poolside activities for children, making it a family-friendly option. However, some visitors noted drawbacks such as the lack of shaded spots and insufficient loungers, which could affect comfort during busy periods. The pool area, while occasionally crowded, remains clean and well-kept with an inviting atmosphere enhanced by poolside amenities like a bar. Despite occasional early closures and the constant activity, the pool is generally seen as a great addition to the hotel's offerings.
Parking
The U Magic Palace offers a mix of parking options to accommodate guests' needs. An organized parking system includes both an outdoor lot and an indoor underground facility. Many guests found that there was always parking available with enough space to park cars most of the time. However, there's feedback about the parking being insufficient at times, leading to some difficulty. Parking nearby can be challenging and at times, guests might need to park far from the hotel, sometimes at a cost.
The underground parking lot has been described as overfilled at times with cars parked in driveways, making maneuvering difficult. Though there is a big parking lot outside, carrying luggage from there to the hotel can be cumbersome. Occasional parking issues do arise, but staff efforts to save parking spots for guests have been noted positively.
For those unable to find a spot within the hotel premises, a nearby sandy lot provides an alternative. Overall, while parking can be limited during peak times, the availability of both free and paid options offers some flexibility for guests.
Family
Located in a vibrant setting, U Magic Palace is heralded as a fantastic destination for family vacations, particularly for those traveling with children. The hotel is well-regarded for its variety of children’s activities, ensuring that the younger guests are constantly entertained. Families appreciate the value for money, noting that the amenities and services provided are well worth the cost. U Magic Palace boasts a welcoming, family-friendly environment, underpinned by an amazing staff that is always ready to assist.
The hotel features a children's playroom, a kids club and a kiddie pool, all of which are highly praised. The kids club, in particular, receives commendations for its engaging activities, making it a perfect hit among children. There are also special areas for kids in the dining room and the meals designed for children are both interesting and appealing.
Parents can relax knowing there are ample spaces for family relaxation and evening activities that cater to both children and adults. However, be prepared for a lively atmosphere as the spaces can get crowded and noisy, especially near the pools.
Ultimately, U Magic Palace excels as a family-oriented hotel, focusing on creating a comfortable and enjoyable stay for all family members with a special emphasis on the needs and entertainment of the children.
Heated Pool
The heated pool at U Magic Palace garners positive feedback from guests. Visitors often highlight that the pool is indeed heated, maintaining an excellent temperature for a comfortable swim. Comments consistently emphasize the pool's cleanliness and the fact that it is well maintained. Although some guests note its smaller size, the heated pool still provides a great experience overall. It's important to mention that guests should be aware of an additional cost associated with this amenity.
Outdoor Pool
The outdoor pool at U Magic Palace is consistently praised for its cleanliness and well-maintained area. Guests appreciate the heated pool, which allows for year-round use with warm water. The poolside area is noted for being tidy and providing shady spots, enhancing overall comfort. The pool is described as great and even stunning, though there is some feedback about the limited number of loungers available. Overall, the pool area leaves a positive impression due to its larger size and meticulously kept environment under the wood roof.
Honeymoon
U Magic Palace offers a remarkable experience for honeymooners seeking a perfect getaway. The hotel provides an amazing honeymoon package that ensures a flawless stay, ideal for couples. Romantic activities and resort amenities are thoughtfully designed to enhance any honeymoon experience. Guests highly recommend the hotel for its pampering service, emphasizing how suitable it is for special celebrations, especially for newlyweds. While some reviews do not explicitly mention honeymoon packages, the overall consensus highlights the hotel's excellence in providing a perfect honeymoon experience.
Romantic
U Magic Palace provides an enchanting and memorable experience ideal for romantic escapes. The atmosphere of the hotel is cozy and particularly well-suited for couples looking for a romantic getaway. Guests consistently praise the romantic ambiance and wonderful rooms which make it perfect for special celebrations, such as wedding anniversaries.
The service is notably pampering, adding an extra touch of romance and ensuring that guests feel well taken care of during their stay. Whether it’s a room set aside for parents or thoughtful romantic touches and gifts, U Magic Palace enhances the celebratory experience. The hotel comes highly recommended for those seeking a romantic boost, whether it’s for an anniversary or simply a cozy break with a loved one. With such reliable and attentive service, couples can confidently expect an enjoyable and intimate retreat.
Yes, U Magic Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at U Magic Palace.
No, U Magic Palace doesn't allow dogs.
Yes, parking facilities are available at U Magic Palace.