Gewan Resort New Alamein
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Summary of reviewsTolip Resort Sunrays New-Alamein presents an appealing combination of positive attributes that make it an attractive destination for visitors. The resort's prime location near the city of El Alamein, with stunning sea views and a serene atmosphere, is a defining highlight for guests seeking tranquility and easy access to popular sites. While some travelers note challenges such as isolated access and discrepancies in online location details, the overall design and exceptional service from staff like Ms. Sarah Cheichaa and Mr. Mohamed El Khawaga draw guests in.
The dining experiences, including breakfast and dinner, receive praise for their taste. Although the buffets are commended for their deliciousness and presentation, some guests suggest improvements in variety and food quality, indicating mixed sentiments toward the offerings. The rooms are consistently appreciated for their spaciousness, modern decor, and cleanliness, supported by commendable service from standout staff members like Ms. Sara and housekeeper Ahmed. Despite minor upkeep issues, the spectacular views and amenities in accommodations such as the royal suite contribute to a positive stay.
Cleanliness across the resort generally impresses guests with new, well-maintained furniture and tidy rooms, although the beach and some common areas could benefit from better maintenance. Additionally, the friendly and helpful staff, praised for their attentiveness and hospitality, remain a defining feature of the resort. However, isolated training and service issues were noted, particularly in room service and check-in procedures.
The resort’s pool scene, featuring large and enjoyable swimming pools and a delightful aqua park, garners high praise. This, along with family-friendly amenities including children's play areas, makes Tolip Resort an appealing choice for families seeking relaxation and entertainment. Challenges exist regarding bedding accommodations, such as uncomfortable pillows and bedding materials needing improvement, suggesting a potential area for enhancement.
Overall, Tolip Resort Sunrays New-Alamein presents itself as a destination with a blend of comfort, leisure, and dedicated service, attracting guests for its serene location and quality hospitality despite minor areas requiring attention.
Categories
The dining experiences, including breakfast and dinner, receive praise for their taste. Although the buffets are commended for their deliciousness and presentation, some guests suggest improvements in variety and food quality, indicating mixed sentiments toward the offerings. The rooms are consistently appreciated for their spaciousness, modern decor, and cleanliness, supported by commendable service from standout staff members like Ms. Sara and housekeeper Ahmed. Despite minor upkeep issues, the spectacular views and amenities in accommodations such as the royal suite contribute to a positive stay.
Cleanliness across the resort generally impresses guests with new, well-maintained furniture and tidy rooms, although the beach and some common areas could benefit from better maintenance. Additionally, the friendly and helpful staff, praised for their attentiveness and hospitality, remain a defining feature of the resort. However, isolated training and service issues were noted, particularly in room service and check-in procedures.
The resort’s pool scene, featuring large and enjoyable swimming pools and a delightful aqua park, garners high praise. This, along with family-friendly amenities including children's play areas, makes Tolip Resort an appealing choice for families seeking relaxation and entertainment. Challenges exist regarding bedding accommodations, such as uncomfortable pillows and bedding materials needing improvement, suggesting a potential area for enhancement.
Overall, Tolip Resort Sunrays New-Alamein presents itself as a destination with a blend of comfort, leisure, and dedicated service, attracting guests for its serene location and quality hospitality despite minor areas requiring attention.
Luxury Hotel
Listed as a 5-star hotel, this resort provides a luxury option in the New Alamein area. While specific opulent features are not extensively detailed, its classification suggests a range of high-quality services and amenities.
Hotel with Spa
Provides a relaxing spa experience with access to a pristine beach. Offers a range of spa treatments to rejuvenate and unwind. The calm waters and serene environment create a perfect setting for relaxation.
Romantic Hotel
The beach is stunning, and enjoying drinks by the seaside is a highlight. It provides a tranquil setting and beautiful seaside views.
5-Star Hotel
Offering 5-star accommodation in El Alamein, this resort provides seasonal outdoor and indoor pools, a fitness center, spa facilities, and rooms equipped with hot tubs, catering to guests seeking relaxation and comfort.
Hotel with Outdoor Pool
As a resort, Gewan Resort New Alamein likely offers a large and well-maintained outdoor pool, suitable for both recreation and relaxation. The resort setting ensures a high-quality experience.
Hotel with Indoor Pool
This 5-star resort provides an indoor swimming pool as part of its extensive spa facilities, which include a fitness center, steam room, and various beauty services, ensuring a comprehensive leisure offering.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Small Hotel
Guest Reviews
Nestled in the North Coast near the city of El Alamein, Tolip Resort Sunrays New- Alamein boasts an excellent location praised by guests for its proximity to city attractions. Many reviews highlight the appealing combination of a beautiful sea view and a calm, clean atmosphere, making it an attractive choice for visitors seeking a serene getaway. The location of the hotel is considered by many to be great, with effortless access to the new Alamein area. Guests have noted the convenience of being close to popular sites, while also appreciating the overall design and exceptional staff service, especially mentioning team members like Ms. Sarah Cheichaa and Mr. Mohamed El Khawaga.
However, the hotel’s positioning comes with some challenges. Some guests have found it to be somewhat isolated and difficult to access due to the security checks near the presidential palace and an occasionally poorly lit road. The beach, though described as perfect, is reported by a few visitors to be far from the hotel itself. Additionally, some have mentioned the need for clarification of the hotel’s exact location, as it sometimes differs from online bookings. Despite these drawbacks, the consensus among visitors suggests that the resort’s appealing attributes, such as its new, clean facilities and calming setting, ultimately make it a worthy destination.
The breakfast experience at Tolip Resort Sunrays New-Alamein is a mixed bag according to guest reviews. While some visitors have praised the food for its taste and described it as a masterpiece, others have noted the breakfast selection as underwhelming with limited options that repeat daily. The buffet, though it sometimes receives compliments for its diverse and beautiful presentation, is also criticized for not meeting the expectations associated with a five-star resort. Although there are positive mentions of the good value and standard quality of some meals, a notable segment of reviews express dissatisfaction, pointing out an ordinary and very basic selection that can be improved. Water being the only beverage included adds to the guests' disappointment, questioning the adequacy for a luxurious stay.
Tolip Resort Sunrays New-Alamein offers a dining experience that evokes mixed impressions from its guests. Notably, many praise the breakfast and dinner for being delicious, suggesting an overall enjoyable taste experience. The buffet is commended for being good and varied, which indicates that guests can expect a satisfactory assortment at meals. A standout feature mentioned is the culinary masterpiece created by the restaurant, with special recognition given to an employee named Raimonda for her kindness, cooperation, and cheerfulness, enhancing the dining experience with delightful service.
However, there are several observations regarding the limitations in variety and quality that do not entirely match the expectations of a five-star hotel. Some guests noted that the dinner buffet could use more options, as it can be quite limited, and others felt that the food quality could be improved. There were also remarks about the food presentation not meeting high standards, and at times, the barbecue during dinner was delayed.
Guests advised that while the food itself can be delicious once served, those seeking extensive variety and exceptional quality may find it less than satisfactory. Be prepared for a delightful taste but manage expectations regarding selection and service speed.
Tolip Resort Sunrays New-Alamein receives praise for its spacious rooms and comfortable beds, offering guests a beautiful and relaxing environment. The rooms are consistently noted for their modern and elegant decor, with new furniture enhancing the overall ambiance. Many reviewers highlight the cleanliness and the impressive service provided by the dedicated staff, including standout team members such as Ms. Sara and housekeeper Ahmed. The accommodations vary from exquisitely decorated villas to beautiful chalets, both providing ample space and amenities needed for a pleasant stay.
Guests appreciate the wide rooms and their attractive design, adding that some accommodations feature an enjoyable pool, making them particularly family-friendly. Additionally, the royal suite is favored for its spaciousness and comfort. While most reviewers are pleased with the general cleanliness and room features, a few mention issues with room upkeep and equipment availability. Despite these occasional shortcomings, the spectacular views from the rooms and the quality of service remain major highlights for visitors. Overall, Tolip Resort Sunrays New-Alamein offers a commendable experience with its spacious and well-decorated rooms, enhanced by excellent staff service.
Tolip Resort Sunrays New- Alamein offers a mixed experience regarding its bedding accommodations. Some guests have found the beds to be comfortable, providing a restful retreat after a long day. However, there are several points of concern that should be acknowledged. Numerous guests reported issues with the comfort of the pillows, labeling them as very uncomfortable and expressing discontent over the lack of options for softer pillows. Additionally, there have been specific critiques related to the bedding materials, such as blankets with a bad smell and quilts that feel damp and uncomfortable. Moreover, the functionality of the beds has been noted as problematic, with some beds making loud noises during movement. Despite the positive statements of comfort from some, the overall consensus reflects a need for improvement in both the quality and variety of bedding options to enhance the sleep experience at the resort.
The cleanliness at Tolip Resort Sunrays New-Alamein received mixed reviews. Many guests appreciated the general cleanliness and tidiness of the hotel, with some highlighting the new and clean furniture and noting the spacious and well-maintained rooms. The outstanding cleanliness and top-notch maintenance by employees were also commended. The clean and calm environment created a welcoming atmosphere, and several guests found the overall area cleanliness to be impressive.
However, cleanliness issues were also noted, particularly concerning the beach, which, according to some reviews, was littered with plastic bags, rocks, and dirt, indicating that beach maintenance requires more attention. Additionally, there were reports of poorly cleaned rooms and unsanitary conditions in some common areas, such as restrooms in the reception. The overwhelming sentiment suggests that while the hotel has important areas of cleanliness that are well-maintained, there are significant discrepancies, with some areas requiring improved cleaning standards and attention.
At Tolip Resort Sunrays New-Alamein, the hospitality shines through its incredible staff. Guests frequently highlight the friendliness, kindness, and helpful nature of the team, creating a welcoming atmosphere that makes visitors feel like family. The reception staff, notably Jacklyn, Sara, Mayar, Mr. Walid, and Mohamed, receive consistent praise for their amazing service and courteous demeanor. Similarly, Mahmoud and Abdu from the hotel limousine/taxi service are commended for their exceptional assistance.
The professionalism and attentiveness of the entire staff contribute significantly to guest comfort. Special mentions go to Ms. Sara, Mr. Ahmed, and Mr. Hani for being particularly respectful and cooperative. Staff members are considered not just polite but also phenomenal in their hospitality skills, diligently attending to every detail to ensure a pleasant stay.
While the overall impression is positive, there are isolated feedback points regarding some training and service issues, such as room service quality and delays in check-in procedures. Despite these occasional setbacks, the commitment to outstanding service remains a defining feature of the hotel.
Tolip Resort Sunrays New-Alamein boasts an impressive pool scene that has garnered high praise from its guests. The resort features large and beautifully maintained swimming pools that many visitors have described as excellent and enjoyable. The aqua park particularly stands out as a highlight, often being lauded as amazing and fun. The pool area, with its ample space and inviting atmosphere, provides wonderful views that add to the overall experience. Guests have also noted that the staff around the pool are kind and respectful, enhancing the relaxed and pleasant environment. Although a few mentions of cleanliness issues were noted, the overall consensus applauds the pool facilities as excellent and satisfying, making them a significant draw for those staying at the resort.
Tolip Resort Sunrays New Alamein emerges as an exceptional destination for families seeking a blend of relaxation and entertainment. The resort is praised for its excellent twin house accommodations, providing comfort and convenience for families during their stay. With a focus on family-friendly amenities, there are ample activities available for both children and adults, ensuring everyone stays entertained. The children's play areas and pools were particular favorites, and the aqua park was notably enjoyable for young guests. The resort's tranquil and quiet atmosphere further enhances its appeal as a family retreat, offering an escape from the routine of daily life. With excellent service tailored for families and its suitability for children, the resort is highly recommended as an ideal holiday destination for those traveling with family.
Location Show Map
Location
However, the hotel’s positioning comes with some challenges. Some guests have found it to be somewhat isolated and difficult to access due to the security checks near the presidential palace and an occasionally poorly lit road. The beach, though described as perfect, is reported by a few visitors to be far from the hotel itself. Additionally, some have mentioned the need for clarification of the hotel’s exact location, as it sometimes differs from online bookings. Despite these drawbacks, the consensus among visitors suggests that the resort’s appealing attributes, such as its new, clean facilities and calming setting, ultimately make it a worthy destination.
Breakfast
Dinner
However, there are several observations regarding the limitations in variety and quality that do not entirely match the expectations of a five-star hotel. Some guests noted that the dinner buffet could use more options, as it can be quite limited, and others felt that the food quality could be improved. There were also remarks about the food presentation not meeting high standards, and at times, the barbecue during dinner was delayed.
Guests advised that while the food itself can be delicious once served, those seeking extensive variety and exceptional quality may find it less than satisfactory. Be prepared for a delightful taste but manage expectations regarding selection and service speed.
Rooms
Guests appreciate the wide rooms and their attractive design, adding that some accommodations feature an enjoyable pool, making them particularly family-friendly. Additionally, the royal suite is favored for its spaciousness and comfort. While most reviewers are pleased with the general cleanliness and room features, a few mention issues with room upkeep and equipment availability. Despite these occasional shortcomings, the spectacular views from the rooms and the quality of service remain major highlights for visitors. Overall, Tolip Resort Sunrays New-Alamein offers a commendable experience with its spacious and well-decorated rooms, enhanced by excellent staff service.
Beds
Cleanliness
However, cleanliness issues were also noted, particularly concerning the beach, which, according to some reviews, was littered with plastic bags, rocks, and dirt, indicating that beach maintenance requires more attention. Additionally, there were reports of poorly cleaned rooms and unsanitary conditions in some common areas, such as restrooms in the reception. The overwhelming sentiment suggests that while the hotel has important areas of cleanliness that are well-maintained, there are significant discrepancies, with some areas requiring improved cleaning standards and attention.
Staff
The professionalism and attentiveness of the entire staff contribute significantly to guest comfort. Special mentions go to Ms. Sara, Mr. Ahmed, and Mr. Hani for being particularly respectful and cooperative. Staff members are considered not just polite but also phenomenal in their hospitality skills, diligently attending to every detail to ensure a pleasant stay.
While the overall impression is positive, there are isolated feedback points regarding some training and service issues, such as room service quality and delays in check-in procedures. Despite these occasional setbacks, the commitment to outstanding service remains a defining feature of the hotel.
Pool
Family
Yes, Gewan Resort New Alamein has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Gewan Resort New Alamein.
No, Gewan Resort New Alamein doesn't allow dogs.
No, parking facilities aren't available at Gewan Resort New Alamein.
No, Gewan Resort New Alamein doesn't have a gym.
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