Golden Lake Marina Hotel
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Summary of reviewsGolden Lake Marina Hotel receives high praise for its prime location in Marina 5, offering picturesque lakefront views and close proximity to the beach. Guests appreciate the easy access to local restaurants, markets and facilities, making it an ideal spot for relaxation or a romantic getaway. The hotel's positioning provides a good balance between scenic beauty and convenient accessibility, further enhanced by a supportive and cooperative staff.
When it comes to breakfast, opinions are mixed. Some guests enjoy the good taste, quality and presentation by professional chefs. However, there are calls for more variety and better hygiene standards, as flies and cleanliness issues were a common concern.
The rooms at Golden Lake Marina Hotel are generally spacious and comfortable with many commendations for the clean, cozy setting and beautiful views of the lagoon. The suites, in particular, are highlighted for their elegance. Nevertheless, there are reports of outdated bathroom fixtures and inconsistent cleanliness. Some rooms also lack essential amenities and there are occasional delays in room allocation.
Cleanliness throughout the hotel is praised, particularly in general areas and some rooms. However, the bathrooms need better upkeep and issues like dirty air conditioning units and occasional pests have been noted.
The hotel's staff receives consistently high marks for their friendly, professional and helpful demeanor. Key staff members like Mr. Fattouh, Ms. Youmna and Mr. Abbas are frequently mentioned for their exceptional service. The team's cheerful attitude and quick responses to guest needs contribute significantly to a positive experience.
Wi-Fi at the hotel is another area requiring improvement with many guests experiencing weak signals and connectivity issues.
The outdoor pool provides a serene and picturesque environment, although it's deemed small and sometimes overcrowded. Maintenance and cleanliness of the pool area need attention with insufficient seating and umbrellas posing challenges for guests.
For families, the hotel offers a welcoming atmosphere with family-friendly apartments and amenities. However, room size and the number of toilets can be a minor issue for larger families.
Beds are generally comfortable and clean, but some guests have faced issues with pillow quality and occasional linen cleanliness. Maintenance of some beds is also necessary.
In summary, Golden Lake Marina Hotel excels in its beautiful, accessible location and excellent staff service, but there are areas for improvement in breakfast variety, room maintenance, cleanliness, Wi-Fi reliability and pool amenities to fully meet guest expectations.
Categories
When it comes to breakfast, opinions are mixed. Some guests enjoy the good taste, quality and presentation by professional chefs. However, there are calls for more variety and better hygiene standards, as flies and cleanliness issues were a common concern.
The rooms at Golden Lake Marina Hotel are generally spacious and comfortable with many commendations for the clean, cozy setting and beautiful views of the lagoon. The suites, in particular, are highlighted for their elegance. Nevertheless, there are reports of outdated bathroom fixtures and inconsistent cleanliness. Some rooms also lack essential amenities and there are occasional delays in room allocation.
Cleanliness throughout the hotel is praised, particularly in general areas and some rooms. However, the bathrooms need better upkeep and issues like dirty air conditioning units and occasional pests have been noted.
The hotel's staff receives consistently high marks for their friendly, professional and helpful demeanor. Key staff members like Mr. Fattouh, Ms. Youmna and Mr. Abbas are frequently mentioned for their exceptional service. The team's cheerful attitude and quick responses to guest needs contribute significantly to a positive experience.
Wi-Fi at the hotel is another area requiring improvement with many guests experiencing weak signals and connectivity issues.
The outdoor pool provides a serene and picturesque environment, although it's deemed small and sometimes overcrowded. Maintenance and cleanliness of the pool area need attention with insufficient seating and umbrellas posing challenges for guests.
For families, the hotel offers a welcoming atmosphere with family-friendly apartments and amenities. However, room size and the number of toilets can be a minor issue for larger families.
Beds are generally comfortable and clean, but some guests have faced issues with pillow quality and occasional linen cleanliness. Maintenance of some beds is also necessary.
In summary, Golden Lake Marina Hotel excels in its beautiful, accessible location and excellent staff service, but there are areas for improvement in breakfast variety, room maintenance, cleanliness, Wi-Fi reliability and pool amenities to fully meet guest expectations.
Hotel with Parking
This hotel offers parking and is located in Zone 24 Marina No.5.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Golden Lake Marina Hotel is highly praised for its prime location, making it a standout choice for visitors. Nestled in Marina 5, the hotel boasts a picturesque lakefront setting, providing captivating views of the lagoon. Guests appreciate the hotel's close proximity to the beach, situated within walking distance. The area is not only scenic but also conveniently close to numerous restaurants, markets and essential facilities, making it easy for guests to explore and access local attractions.
The location is often described as perfect, superb and ideal, particularly for those seeking relaxation or a romantic getaway. Many reviewers highlight the value for money, noting that the hotel's positioning inside Marina 5 offers easy access to both the sea and a private beach, ensuring a pleasant and enjoyable stay.
The reception and staff receive commendation for their support and cooperation, further enhancing the appeal of the hotel's strategic location. Whether overlooking the serene lake or being a stone’s throw away from vibrant beach activities and amenities, the Golden Lake Marina Hotel’s location is frequently cited as one of its best features. Overall, it strikes a balance between scenic beauty and convenient accessibility, earning high marks from its guests.
Golden Lake Marina Hotel's breakfast experience has received a mix of reviews from guests. While some praise the breakfast for being good, clean and even amazing with delicious options presented by professional chefs, others find it lacking in several areas. The most common issue mentioned is the limited variety of options available with many guests expressing a need for more diverse choices to better satisfy different tastes.
Despite some positive remarks about the food's good taste and quality service in the restaurant, recurring concerns about flies in the breakfast area significantly impact the overall dining experience. Hygiene issues have been highlighted with several guests noting the need for better management and cleanliness standards.
While a portion of guests found the breakfast reasonable and acceptable, especially considering the low price, others described it as very modest and even poor, not meeting their expectations. The open-air breakfast area and the ever-changing decorations were appreciated by some, but the availability of indoor tables could be improved to provide a more comfortable dining setting.
Overall, there's a clear call for enhancement in both variety and hygiene to elevate the breakfast experience at Golden Lake Marina Hotel to better align with guest expectations.
Golden Lake Marina Hotel offers a mixed experience for its guests when it comes to room accommodations. On the positive side, many guests have praised the spaciousness and comfort of the rooms, especially the suites which are described as masterpieces with beautiful views of the lagoon. Rooms generally appear as advertised, being clean, tidy and welcoming with regular and timely cleaning services. The hotel's attentive staff, particularly Mr. Mostafa, has received commendations for excellent service.
However, there are notable areas for improvement. Multiple reviews mention that the bathrooms are in urgent need of renovation with complaints about small sizes, broken fixtures and outdated kitchenette areas. Some rooms also lack essential amenities such as air conditioning, towels, tea/coffee facilities and proper lighting. Issues with cleanliness have been inconsistently reported with some guests experiencing dirty bed sheets, dusty blankets and old furniture. Moreover, there were instances where guests booked multiple rooms but received them only after a delay.
Despite its picturesque location and some modern, newly renovated rooms, there are inconsistencies in room conditions and amenities that the hotel needs to address. The property shows potential with its spacious and cozy rooms, but maintenance and updates are required to ensure a consistently pleasant stay for all guests.
The Golden Lake Marina Hotel garners praise for its comfortable and clean beds with many guests finding the bed size adequate and the mattresses offering a good level of comfort. The rooms themselves are often noted to be very clean and well-designed, enhancing the overall stay experience. However, some guests have reported issues such as hard or high pillows and occasional cleanliness concerns with bed linens and towels. A few reviews also mention that some beds need maintenance with instances of broken beds or dirty linens. While most guests seem satisfied with the comfort and cleanliness of the beds, there are occasional suggestions for improvements in pillow quality and overall linen cleanliness.
Golden Lake Marina Hotel has received mixed reviews regarding its cleanliness. Many guests have highlighted that the hotel itself is very clean with particular praise for the tidy rooms and general areas. Positive comments emphasize that both the environment and the lake are well-maintained, offering a beautiful, clean and peaceful experience. The reception and room service staff have been noted for their attentiveness, contributing positively to the hotel's atmosphere.
However, several areas require improvement, particularly the bathrooms, which multiple reviewers pointed out need renovation and better cleaning practices. Issues such as dirty toilets, unclean bathtubs and dirty air conditioning units were mentioned. Housekeeping and room cleanliness have also come under criticism with rooms described as not 100% clean and some containing unexpected issues like ants and flies, particularly around the breakfast area. The swimming pool also received negative remarks about its cleanliness.
Overall, while the Golden Lake Marina Hotel has commendable aspects, particularly regarding some of its clean, scenic surroundings and diligent staff, there are significant areas that require attention to meet guests' expectations fully.
The Golden Lake Marina Hotel boasts an exceptional team that consistently receives high praise from its guests. Described as friendly, professional and extremely helpful, the staff ensures a welcoming and supportive atmosphere from the moment of arrival. The service is commendable with many noting the prompt and courteous behavior of the receptionists and housekeepers. Special mentions were frequent for standout employees like Mr. Fattouh, Ms. Youmna and Mr. Abbas, who went out of their way to enhance the guest experience with their warm hospitality and diligent service.
Guests frequently felt their needs were met with quick responses and a genuine eagerness to help. The multilingual staff, masterful at making guests feel at ease, provided clear explanations and assistance when needed. Additional touches such as free room upgrades further illustrate the team’s effort in making every stay memorable.
Cleanliness and attentive service are emphasized with housekeeping noted for their effectiveness and respectfulness. The entire team is celebrated for their cheerful demeanor and professional attitude, making it clear that guest satisfaction is a top priority. Overall, the staff at Golden Lake Marina Hotel contributes significantly to the enjoyable and comfortable experience of its visitors.
The Wi-Fi situation at Golden Lake Marina Hotel presents a mix of experiences for guests. While some have noted that the Wi-Fi was good, a significant number of reviews indicate issues such as weak signals and connectivity problems in rooms. There have been mentions of the internet not working and a need for improvement in the Wi-Fi provision. Some guests highlighted that despite requests, issues with the internet were not promptly addressed. Overall, while the hotel offers Wi-Fi, it seems that reliability and strength in certain areas require attention.
Nestled by a picturesque lake, the Golden Lake Marina Hotel offers an outdoor pool area that has its fair share of both charm and drawbacks. The serene atmosphere around the pool is complemented by polite and attentive staff, particularly at the reception. However, the pool itself is notably small, which often leads to overcrowding and a lack of available deck chairs.
Guests have expressed concerns over the maintenance and landscaping of the pool area, noting that it falls short in providing adequate seating, umbrellas and proper care for the surroundings. Despite some of these issues, the pool remains a beautiful and clean spot for a quick dip, offering a pleasant view of the lake.
The hotel does not feature a dedicated kids' pool and there are occasional complaints about the pool's depth and cleanliness. Those looking for a more spacious and well-maintained poolside experience may find the current amenities somewhat lacking. Overall, while the pool area presents a few positive aspects, there is significant room for improvement to meet the expectations of all guests.
Golden Lake Marina Hotel exudes a warm and inviting atmosphere, making it an ideal choice for families. The friendly family vibes and respectable ambiance cater well to both families and friends. Guests frequently highlight the hotel as a great option for family getaways with special praise for the family-friendly apartments. However, some guests have noted that the rooms can be on the smaller side for a family of four and that there is sometimes only one toilet for four people. Despite these minor inconveniences, the overall family-oriented environment and beautiful surroundings make it a good choice for families seeking a pleasant stay.
At the Golden Lake Marina Hotel, guests have expressed mixed feelings about the outdoor pool. On the positive side, the pool is situated with a lovely view of the lake, offering a picturesque setting for relaxation. However, several visitors have noted that the pool is very small and could benefit from better landscaping around the area. Cleanliness has been a recurring concern with some guests mentioning that the pool was not well-maintained during their stay. Additionally, there seems to be an insufficient number of deck chairs and umbrellas, which can make finding a comfortable spot challenging. Despite these drawbacks, guests have the option to swim in the lake or use facilities at a nearby beach associated with another hotel.
Location Show Map
Location
The location is often described as perfect, superb and ideal, particularly for those seeking relaxation or a romantic getaway. Many reviewers highlight the value for money, noting that the hotel's positioning inside Marina 5 offers easy access to both the sea and a private beach, ensuring a pleasant and enjoyable stay.
The reception and staff receive commendation for their support and cooperation, further enhancing the appeal of the hotel's strategic location. Whether overlooking the serene lake or being a stone’s throw away from vibrant beach activities and amenities, the Golden Lake Marina Hotel’s location is frequently cited as one of its best features. Overall, it strikes a balance between scenic beauty and convenient accessibility, earning high marks from its guests.
Breakfast
Despite some positive remarks about the food's good taste and quality service in the restaurant, recurring concerns about flies in the breakfast area significantly impact the overall dining experience. Hygiene issues have been highlighted with several guests noting the need for better management and cleanliness standards.
While a portion of guests found the breakfast reasonable and acceptable, especially considering the low price, others described it as very modest and even poor, not meeting their expectations. The open-air breakfast area and the ever-changing decorations were appreciated by some, but the availability of indoor tables could be improved to provide a more comfortable dining setting.
Overall, there's a clear call for enhancement in both variety and hygiene to elevate the breakfast experience at Golden Lake Marina Hotel to better align with guest expectations.
Rooms
However, there are notable areas for improvement. Multiple reviews mention that the bathrooms are in urgent need of renovation with complaints about small sizes, broken fixtures and outdated kitchenette areas. Some rooms also lack essential amenities such as air conditioning, towels, tea/coffee facilities and proper lighting. Issues with cleanliness have been inconsistently reported with some guests experiencing dirty bed sheets, dusty blankets and old furniture. Moreover, there were instances where guests booked multiple rooms but received them only after a delay.
Despite its picturesque location and some modern, newly renovated rooms, there are inconsistencies in room conditions and amenities that the hotel needs to address. The property shows potential with its spacious and cozy rooms, but maintenance and updates are required to ensure a consistently pleasant stay for all guests.
Beds
Cleanliness
However, several areas require improvement, particularly the bathrooms, which multiple reviewers pointed out need renovation and better cleaning practices. Issues such as dirty toilets, unclean bathtubs and dirty air conditioning units were mentioned. Housekeeping and room cleanliness have also come under criticism with rooms described as not 100% clean and some containing unexpected issues like ants and flies, particularly around the breakfast area. The swimming pool also received negative remarks about its cleanliness.
Overall, while the Golden Lake Marina Hotel has commendable aspects, particularly regarding some of its clean, scenic surroundings and diligent staff, there are significant areas that require attention to meet guests' expectations fully.
Staff
Guests frequently felt their needs were met with quick responses and a genuine eagerness to help. The multilingual staff, masterful at making guests feel at ease, provided clear explanations and assistance when needed. Additional touches such as free room upgrades further illustrate the team’s effort in making every stay memorable.
Cleanliness and attentive service are emphasized with housekeeping noted for their effectiveness and respectfulness. The entire team is celebrated for their cheerful demeanor and professional attitude, making it clear that guest satisfaction is a top priority. Overall, the staff at Golden Lake Marina Hotel contributes significantly to the enjoyable and comfortable experience of its visitors.
Wi-Fi
Pool
Guests have expressed concerns over the maintenance and landscaping of the pool area, noting that it falls short in providing adequate seating, umbrellas and proper care for the surroundings. Despite some of these issues, the pool remains a beautiful and clean spot for a quick dip, offering a pleasant view of the lake.
The hotel does not feature a dedicated kids' pool and there are occasional complaints about the pool's depth and cleanliness. Those looking for a more spacious and well-maintained poolside experience may find the current amenities somewhat lacking. Overall, while the pool area presents a few positive aspects, there is significant room for improvement to meet the expectations of all guests.
Family
Outdoor Pool
Yes, Golden Lake Marina Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Golden Lake Marina Hotel.
No, Golden Lake Marina Hotel doesn't allow dogs.
Yes, parking facilities are available at Golden Lake Marina Hotel.
No, Golden Lake Marina Hotel doesn't have a gym.
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