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Summary of reviews"La Familia Gallo Rojo" stands out as a commendable choice for travelers visiting El Campello, primarily due to its exceptional location. Situated just steps from the beach and the picturesque seaside promenade, guests are treated to stunning sea views and are within easy reach of various amenities such as supermarkets, shops and diverse dining options. The hotel's proximity to the El Campello Tram Station further enhances its appeal, allowing effortless exploration of surrounding areas.
The rooms at "La Familia Gallo Rojo" offer spacious and clean accommodations that enhance the comfort of guests. Many reviews highlight the beautiful sea views, large balconies and well-maintained environment that contribute to an enjoyable stay. The cleanliness of the rooms is consistently praised, attributing to a sense of hygiene and comfort throughout the hotel.
The staff receives high accolades for their friendliness and professionalism, creating a welcoming and supportive atmosphere. From the reception team to the cleaning staff, guests frequently commend their attentiveness and efficiency, adding positively to the overall experience.
The breakfast service garners mixed reactions, though the continental buffet is generally well-received for its variety and completeness. The absence of hot food items, limited variety and occasional issues with the breakfast area setup were noted by some guests. However, praise for the friendly service and early departure flexibility tempers these criticisms.
While the hotel's dinner services and on-site restaurant availability disappoint some guests, the overall experience remains positive. The notable absence of the rooftop dining room and the bar’s closure are areas for improvement.
The pool area, though often described as lovely and a highlight for many, sees mixed reviews regarding its design, availability of sunbeds and regular maintenance. Enhancements in greenery and cleaning schedules could elevate the pool experience further.
Wi-Fi service is an area of concern with many guests reporting unreliable and weak connections, especially in the rooms. Addressing this issue could significantly improve guest satisfaction.
The hotel’s strategic location near a clean and quiet beach is a major advantage, appreciated by beach enthusiasts and families alike. The convenience of nearby eateries and the scenic promenade adds to the appeal.
Parking facilities at "La Familia Gallo Rojo" receive positive feedback for their convenience and spaciousness, although the nightly fee for underground parking is noted.
Ideal for families, the hotel provides a safe and kid-friendly environment with amenities such as additional beds and cribs. The friendly staff and the prime beachside location make it a popular choice for those traveling with children.
In summary, "La Familia Gallo Rojo" offers a blend of excellent location, cleanliness, professional staff and family-friendly accommodations, making it a highly recommended choice for a pleasant stay in El Campello. While there are some areas for improvement, such as dining options and Wi-Fi reliability, the hotel’s positive aspects greatly enhance the overall guest experience. Show more
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Categories
Family Friendly Hotel
This hotel provides a family-friendly environment with various services and activities. It offers a peaceful oasis close to attractions.
Hotel with Swimming Pool
This hotel features an outdoor pool and is close to the beach. It is conveniently located near restaurants.
Outdoor Pool
Hotel with Parking
This hotel offers parking for guests. It provides a comfortable stay with the added benefit of having parking facilities.
Cheap Hotel
This hotel offers essential amenities at a competitive price, making it a suitable choice for budget-conscious travellers seeking standard lodging.
Accessible Hotel
This hotel offers accessible rooms specifically intended for guests with reduced mobility.
4-Star Hotel
This hotel is located near the seafront promenade and offers air-conditioned rooms. It is recognized for its cleanliness, friendly staff, and proximity to the El Campello TRAM station and a supermarket. The hotel provides a great base for excursions with a well-maintained swimming pool.
Hotel near The Beach
Hotel near Nightlife Spots
Hotel with Outdoor Pool
Room Types
Twin RoomThese spacious and bright rooms with air conditioning or heating air (depend the season: the management of the decide) feature a flat-screen satellite TV, a minibar and a private bathroom with hairdryer. Wi-Fi connection and a safe are available for an extra cost.
Guest Reviews
8.0
Very Good
Location
'La Familia Gallo Rojo' boasts an outstanding location, making it a standout choice for travelers visiting El Campello. Strategically positioned just steps from the beach and the seaside promenade, guests can enjoy picturesque sea views and easy access to numerous amenities. The hotel is also near essential services like supermarkets, shops and a variety of eateries.
Its proximity to public transportation, including the El Campello Tram Station, allows guests to explore surrounding towns effortlessly. Despite its central location, the area remains tranquil, perfect for relaxation. Clean and comfortable accommodations enhanced by excellent staff and service round out the appeal of this ideally situated hotel.
Breakfast
The breakfast experience at 'La Familia Gallo Rojo' evokes a mixed bag of sentiments among guests. On a positive note, many appreciated the variety and completeness of the continental buffet, praising the availability of mini pastries, tasty croissants, different cold cuts, yogurt, cheeses and a plentiful selection of fruits. The friendly service and the flexibility for early departures were also particularly noted. Guests often mentioned that the breakfast was good, delicious and enjoyable with enough choices to satisfy most.
However, some recurring criticisms emerged. A lack of hot food items, such as eggs or any warm dishes, seemed to be a significant letdown. The breakfast variety was often found lacking with some guests describing it as repetitive, limited and monotonous. Certain offerings, such as machine-made juices instead of fresh-squeezed and the quality of some cold cuts were seen as subpar. The price of breakfast was deemed excessive by some, considering the limited offerings.
The physical setup received mixed reviews as well. While some enjoyed the breakfast area, others found it too dark or described it as being placed in an unsuitable space. Cleanliness and timely replenishment of items were other minor concerns noted by a few guests.
In summary, while the breakfast at 'La Familia Gallo Rojo' offers a satisfactory continental spread that caters to most traditional expectations, enhancing the variety, including more hot options and possibly reevaluating the price could significantly improve the overall guest experience.
Dinner
Guests at La Familia Gallo Rojo expressed significant dissatisfaction with the hotel's dinner services. Numerous reviews highlighted that the hotel restaurant was consistently closed, restricting options for dinner on-site. Many were disappointed by the closure of the rooftop dining room, which was noted to offer a pleasant dining experience in the past, including beautiful sunset views and Mediterranean-oriented cuisine. The lack of meal diversity and absence of hot dish options were also points of concern. Additionally, the bar's unavailability required guests to seek beverages elsewhere. While staff received commendations for their friendliness and professionalism, the overarching sentiment was one of disappointment due to the limited food services and absence of a functioning restaurant.
Rooms
La Familia Gallo Rojo offers a variety of spacious and clean rooms that provide comfortable stays for guests, boasting beautiful views and convenient amenities. The rooms are regularly noted for being impeccably clean with many highlighting the large size and cleanliness of both the rooms and the bathrooms. The beds are mostly described as large and comfortable, although some reviews mention they could be more comfortable.
Several guests have enjoyed upgraded rooms that came with fantastic sea views and larger balconies, enhancing their stay. The quiet environment and lovely decor of the rooms further contribute to a relaxing experience. Despite some rooms having older furnishings and needing renovation, the majority still find the rooms to be clean and well-maintained.
The balconies, often described as small, offer scenic views, though they could use more space for seating. Certain rooms have issues such as noise from the neighboring rooms, small TVs and outdated furniture and equipment. Additionally, some guests have pointed out that the air conditioning could be more effective and that more lighting is needed in the rooms.
Despite a few drawbacks, such as occasional noise disturbances and outdated facilities, the positive aspects like cleanliness, room size and stunning views seem to outweigh the negative. Overall, the rooms at La Familia Gallo Rojo offer good value for money, making for a pleasant and worthwhile stay.
Beds
La Familia Gallo Rojo receives mixed feedback regarding its beds with many guests highlighting their comfort and spaciousness. Several reviews mention that the beds and pillows are very comfortable with some appreciating the large and quiet rooms. Many found the mattresses to be quite comfortable with specific praise for the super comfortable and huge beds. This creates a positive impression for visitors prioritizing a good night's sleep.
However, there are notable criticisms as well. Some guests experienced old, hard or broken mattresses and found the pillows to be uncomfortable. There were also mentions of spring mattresses being worn out and not supportive, leading to uncomfortable sleep for some visitors. Issues such as insufficient or low-quality pillows were also raised.
While many guests were satisfied with the bed comfort, the inconsistency in bed quality suggests areas for improvement. The overall clean and tidy state of the rooms, combined with large bed sizes, indicates effort towards guest comfort but highlights the need for updating bedding to ensure a consistently pleasant experience.
Cleanliness
The guest reviews of 'La Familia Gallo Rojo' prominently highlight the hotel's exceptional cleanliness. The rooms are consistently described as impeccably clean, spotless and very well-maintained. Many guests noted that the cleaning staff is thorough and attentive, ensuring that both rooms and common areas are kept in pristine condition. The general atmosphere of the hotel is often praised for its cleanliness with well-maintained facilities and frequent cleaning activities. Guests frequently mentioned that the rooms were cleaned daily, contributing to an overall sense of hygiene and comfort. Despite a few minor complaints about specific areas needing more attention, such as windows and the pool area, the hotel's commitment to cleanliness received high marks. The positive feedback on their cleanliness standards makes 'La Familia Gallo Rojo' a reliable choice for travelers prioritizing hygiene during their stay.
Staff
La Familia Gallo Rojo is frequently praised for its exceedingly friendly and helpful staff, creating a welcoming and warm atmosphere for guests. The reception team, in particular, stands out for their professionalism and attentiveness, consistently providing excellent support and always greeting guests with a smile. Many guests mention feeling well taken care of from the moment they arrive, thanks to the kindness and politeness of the staff members.
The ability of the staff to resolve issues efficiently without compromising on friendliness has been noted positively. Most interactions with the team are described as pleasant and supportive, contributing to an overall feeling of being in good hands. Guests have repeatedly highlighted their satisfaction with the staff's courteousness and proficiency, particularly noting the exceptional reception and dining room teams.
While there are occasional mentions of less favorable experiences, such as a lack of understanding or unfriendliness from certain staff members, the overwhelming consensus is that the hotel staff are exceptional in providing a friendly and supportive environment. The attentiveness and helpfulness are not limited to the reception but extend to the cleaning staff and other service areas, ensuring a high level of satisfaction for the majority of guests.
In summary, the warmth, efficiency and courteous nature of La Familia Gallo Rojo's staff make it a standout choice, contributing significantly to the positive experiences of its guests.
Wi-Fi
La Familia Gallo Rojo seems to have a recurring issue with its Wi-Fi service, which has been a significant point of contention among guests. Many reviews indicate that the Wi-Fi is often unreliable, weak or completely non-existent, particularly in the rooms. Guests have reported frequent disconnections, unstable connections and poor coverage across various floors, including the 5th, 6th and 8th floors. The internet is described as slow with some users unable to connect at all, leading to a frustrating experience for those needing a stable connection. Despite the hotel's advertisement of Wi-Fi in all areas, the actual performance seems to fall short with many rooms lacking adequate internet access. Overall, the Wi-Fi service at La Familia Gallo Rojo appears to be a significant area for improvement.
Pool
'La Familia Gallo Rojo' offers a generally pleasant pool experience with many visitors highlighting the pool as a key feature of their stay. The pool itself is frequently described as lovely, beautiful and very good, providing a clean and refreshing environment for guests. Comfortable sunbeds add to the enjoyment, although several reviews mention that more greenery would enhance the ambiance around the pool area.
Despite the positive remarks, there are several areas in need of improvement. The pool area is often criticized for being hot, poorly designed and lacking greenery and sufficient sunbeds or umbrellas. Maintenance issues are a recurring theme with some guests noting dirt, sand and slippery conditions around the pool, which could benefit from more regular cleaning and upkeep. Additionally, the closure of the pool bar and absence of a lifeguard have been points of contention.
Guests appreciate having an outdoor pool available, although some feel that it is small and its location—between houses—limits sunlight and space. The pool areas are described as somewhat plain and in need of a refresh to elevate the overall experience. Despite these critiques, the pool remains a highlight for many visitors, especially those who value a clean and usable swimming area during their stay.
Beach
La Familia Gallo Rojo boasts an enviable location for beach enthusiasts, positioned just a short walk away from the beautiful Mediterranean shoreline. Guests frequently highlight the hotel's proximity to the beach as a major advantage with many noting that it’s only a two-minute stroll to the sandy vistas. The nearby beach is praised for being clean and quiet, making it a relaxing spot ideal for families and those looking to unwind.
In addition to its closeness to the beach, the hotel also offers easy access to the vibrant promenade of El Campello, which is lined with a variety of restaurants. This centrality allows visitors to enjoy seaside dining and leisurely walks along the boulevard without having to venture far.
Many guests also appreciate the stunning sea views available from the hotel, enhancing their overall experience. The location is noted for providing great opportunities to capture picturesque ocean shots, especially during the Mediterranean sunsets. Despite a few mentions of needing to navigate stairs to reach the beach and occasionally slippery conditions, the overall feedback emphasizes the convenience and allure of staying so near to the shoreline.
In sum, the strategic location of La Familia Gallo Rojo offers a perfect snapshot of coastal living, combining easy beach access with the charm of nearby eateries and scenic beauty, making it an excellent choice for a beach-centric stay.
Parking
'La Familia Gallo Rojo' offers a diverse range of parking options that generally receive positive remarks from guests. Many appreciate the on-site parking, highlighting features like great parking facilities, ample and spacious parking spaces and the convenience of an underground car park. These amenities make it easy to park both in and around the hotel with some guests finding free street parking nearby.
The underground parking is considered a significant advantage, though it comes with a price tag of €10 per night. While some guests mentioned finding the parking fee a bit high, others felt it offered good value considering the spacious and private parking spots provided. Additionally, a few reviews noted issues like the garage lacking electricity and some disappointment with the parking lot, but these comments were in the minority.
Overall, the parking at 'La Familia Gallo Rojo' is highly regarded for its convenience and availability with many guests having no problem finding parking during their stay.
Family
La Familia Gallo Rojo stands out as an exceptional choice for family vacations, offering an ideal setting for both relaxation and fun. This family-oriented hotel garners high praise for its kid-friendly atmosphere and suitability for family stays, making it a top recommendation for those traveling with children. Guests frequently describe it as the best holiday location for families, citing its perfect blend of amenities and warm hospitality.
The hotel is particularly appreciated for its safe environment, ensuring peace of mind for parents. Rooms are designed to accommodate families with options that include additional beds and free cribs, providing flexibility for different family arrangements. However, there are mentions of children up to 12 years old needing to share beds, which might pose a challenge for some families.
The staff at La Familia Gallo Rojo are noted for their friendliness and helpfulness, adding to the overall positive experience. They are attentive to guests' needs and particularly accommodating towards families. The hotel offers clean, though somewhat basic, facilities with the cleaning staff receiving commendation for their courteous service despite some mentions of limited cleaning maintenance.
The location near the beach is another highlight, offering easy access for family outings and making it a great spot for a family getaway. Guests noted the presence of clean shared spaces conducive to family activities, although they also mentioned the inconvenience of having dogs roaming freely on the promenade.
Overall, La Familia Gallo Rojo provides great value for families seeking a memorable and enjoyable holiday. Its combination of a family-friendly environment, an accommodating staff and a strategic location near the beach makes it a highly recommended option for family vacations.
Nightlife
'La Familia Gallo Rojo' is located in an area that offers various nightlife options, making it a convenient choice for those who enjoy exploring after dark. Nearby, visitors can find a range of bars and restaurants, ensuring there are plenty of places to eat within close proximity. The surrounding area provides many services, adding to the convenience of the location.
However, the general vibe of the nightlife isn't very vibrant or exciting and there are reports of it being somewhat disorganized. This could be a downside for those seeking an energetic nightlife scene. Additionally, some guests have noted that certain nightlife venues close earlier, which might limit activities for night owls.
While the nightlife might not be bustling, it's also noteworthy that the hotel maintains a fairly quiet atmosphere overall. This is a plus for those who appreciate peace and quiet after a day of exploring, although there have been instances where noise from concerts or guests partying in the halls disrupted sleep.
In summary, the nightlife around 'La Familia Gallo Rojo' is characterized by a good variety of dining options but lacks vibrancy and organization. While the area generally remains peaceful, occasional disturbances can occur.
4 Star
'La Familia Gallo Rojo' has received varied feedback from its guests, particularly concerning its four-star rating. Many reviewers expressed disappointment, noting that the hotel does not meet the expectations usually associated with a four-star establishment. Guests frequently mentioned that both the breakfast and the overall quality of the facilities did not match what one would anticipate from a hotel of this rating. Issues such as hard and uncomfortable beds, incomplete breakfast offerings and closed amenities such as the pool loungers and pool bar contributed to the perception that the hotel falls short of its four-star classification.
Despite these criticisms, some positive aspects were highlighted. The hotel was noted for its superior services, clean environment and good overall quality. However, many guests suggested that the hotel's claims to four-star status are overstated and that a three-star rating would be more appropriate. The discrepancy between the expected and actual experience led to a sense of unmet high expectations among patrons.
Accessible
La Familia Gallo Rojo presents a mixed experience for guests with disabilities. While the hotel itself is accessible and peaceful, it falls short in several key areas. The pool area receives positive remarks for being quite accessible, particularly for those with special needs. However, basic facilities such as lifts and bathrooms lack disabled access, creating significant inconvenience. The stairs and entrance to elevators are noted as challenging, especially for wheelchair users and those with limited mobility. The reception area, fortunately, is accessible. Guests have identified that while some services were limited due to COVID-19, the staff was attentive and responsive to these constraints. Overall, the hotel's modern accessibility features are limited, which may hinder a fully comfortable stay for guests with disabilities.
Outdoor Pool
La Familia Gallo Rojo offers an outdoor pool experience that varies significantly based on guest feedback. On the positive side, the pool is generally described as clean and accessible with many noting its good size and pleasant swimming conditions. The pool area is frequently highlighted for being very clean and well-maintained. However, some reviews mention that cleanliness is inconsistent, requiring improvement.
There are mentions of a lovely and big swimming pool, but a few guests found the pool area dirty or in bad condition on occasion. The pool's temperature is reported as moderate and guests appreciate that it's safe for swimming.
Nevertheless, several areas for improvement are suggested. The pool area could use a makeover with some guests suggesting the addition of more signage for cleanliness. Amenities around the pool are limited; the need for more sunbeds, loungers and proper changing rooms is noted. Additionally, a bar near the pool could enhance the overall experience. While the terrace is described as great, the seating options around the pool are subpar with only plastic chairs and poor sunloungers available.
In summary, while the outdoor pool at La Familia Gallo Rojo is praised for its cleanliness and size, there is room for improvement in maintenance, amenities and overall comfort.
Luxury
La Familia Gallo Rojo offers a mixed experience for those seeking luxury. The hotel is commonly described as pleasant and overall good with a nice location and enjoyable amenities, but falls short of 4-star expectations. The pool is noted as being a luxury to enjoy, enhancing the stay for guests. However, reviewers consistently emphasize that the hotel does not match the quality typically associated with a 4-star rating. Rooms and general facilities lack the expected level of luxury and some guests felt it was closer to a 2-star or 3-star experience. Despite some disappointment in the level of opulence, many found it to be a pleasant place to stay, recognizing it as a simpler, yet still enjoyable option.
Yes, La Familia Gallo Rojo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Familia Gallo Rojo.
No, La Familia Gallo Rojo doesn't allow dogs.
Yes, parking facilities are available at La Familia Gallo Rojo.