Hotel with SpaThis hotel features a full-service spa with hot stone massages, an indoor and outdoor pool, a sauna, and a steam room. Guests can enjoy the relaxing pool area, attractive gardens, and fitness area. It is located close to the city center providing easy access to local attractions.
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Summary of reviews related to the 'Spa' categoryHotel Jerez & Spa offers a mixed experience regarding its spa facilities with a blend of positive and critical feedback from guests. On the favorable side, the spa is often described as lovely, very cool and well worth the visit with guests particularly enjoying the massage services and finding the staff extremely helpful and polite. The spa area is well equipped and includes a range of facilities such as a heated pool, sauna, steam room, jacuzzi and dedicated massage rooms. Many guests have recommended the spa massage and have praised the outdoor area and pool as very nice.
However, several guests found the spa experience somewhat disappointing, mentioning that the facilities are outdated and in need of renovation. The spa area is also considered small and not very organized with limited access and charges for usage being a common complaint. Specific criticisms highlighted the high costs for limited time, the need for better maintenance and the unprofessionalism of some spa workers.
While the spa pools and circuit are appreciated, the overall sentiment points to a need for improvement in terms of accessibility, pricing and refurbishment. The hotel promotes itself as a spa destination but would benefit from addressing these issues to enhance the guest experience.
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