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Summary of reviewsEl Pradet offers a serene and picturesque retreat in Serrat, surrounded by stunning mountain views and located conveniently near the Ordino-Alcalis ski slopes. This makes it a prime choice for skiers and outdoor enthusiasts. Guests commend the hotel's tranquil atmosphere, despite its roadside position, creating an exceptional escape for both families and couples. The welcoming and attentive staff significantly enhance the guest experience, contributing to an inviting and homey environment.
The hotel’s breakfast service is highly praised for being abundant and satisfying, set against the breathtaking backdrop of the Ordino Valley. While there is room to improve the variety, the quality and ample options are appreciated, with efficient service and friendly staff further elevating the experience. The dinner experience, though receiving mixed reviews, is noted for flavorful regional dishes and good value, with mountain views adding charm to the dining ambiance.
El Pradet’s rooms are generally clean and comfortable, with guests enjoying the spaciousness, modern updates, and spectacular views. While there are occasional remarks about room size and outdated amenities, the overall comfort and cleanliness remain strong points of the hotel. The cleanliness standards throughout are impeccable, with only minor lapses noted by a few guests.
Families and pet owners find El Pradet particularly welcoming, benefiting from its pet-friendly policies and family-oriented atmosphere. The hotel's close proximity to ski slopes enhances its appeal for those seeking skiing adventures, and the availability of equipment rentals adds to the convenience. While the beds receive mixed reviews, the overall comfort of the bedding is appreciated, despite some suggestions for improvements.
El Pradet stands out for its dog-friendly approach, allowing pets in various hotel areas, which is highly valued by guests. The hotel's cozy and accommodating environment, combined with a commitment to integrating pets into the guest experience, makes it an ideal choice for relaxation amidst nature’s splendor in a family-friendly setting. Show more
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Hotel near Ski Resorts
Located in El Serrat, El Pradet offers good access to the Ordino-Arcalís ski resort. Guests can enjoy a comfortable stay with easy access to the slopes.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
3-Star Hotel
Room Types
Twin RoomWith free internet access, this twin room is equipped with a TV and private bathroom with a hairdryer.
Triple RoomThis triple room provides a flat-screen TV. The unit offers 3 beds.
Classic Quadruple RoomThis quadruple room offers a flat-screen TV. The unit offers 4 beds.
Standard Family RoomThis family room provides a flat-screen TV. The unit offers 5 beds.
Single RoomThis single room features a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in the serene and picturesque area of Serrat, El Pradet is a haven for those seeking tranquility and stunning views. The hotel's location is praised for its excellent proximity to the Ordino-Alcarlis ski slope, making it an ideal choice for skiers. Though situated on a roadside, the sparse traffic ensures a peaceful atmosphere for guests. Surrounded by magnificent mountain vistas, the hotel is a perfect starting point for exploring hiking trails, including the remarkable Tristaina Lakes and Giants of the 3 nations tour. The close-knit harmony between the location and the attentive, welcoming staff enhances the overall experience, providing a cozy retreat for families and couples alike. While some guests note the lack of garden space and signage, the breathtaking environment and the quietness of the setting more than make up for it, offering an exceptional escape to unwind and disconnect amidst nature's splendor.
Breakfast
El Pradet offers a breakfast experience that is both satisfying and abundant, set against the stunning backdrop of the Ordino Valley. Guests frequently laud the breakfast for being very complete, providing ample options for an energizing start to the day, particularly appreciated by early-rising skiers. The buffet-style breakfast features a generous variety of options, including fresh fruit, cereals, juices, eggs, ham, and yogurt, ensuring that guests have plenty of choices to suit their tastes.
While the variety could see improvement, the quality of the breakfast largely compensates for it. The spread includes savory and sweet options, offering a well-rounded meal. The breakfast is not only praised for its abundance but also for its high quality and preparation, with some visitors noting exceptional service and fresh, ready-to-eat fruit.
Guests also note the convenience of the breakfast timing, which has been designed to accommodate the needs of outdoor enthusiasts eager to make the most of their day. The stunning views from the dining area enhance the breakfast experience, making for a luxurious outing each morning. Coupled with friendly staff and efficient service, the hotel provides a pleasing atmosphere where guests can enjoy both their meal and the surrounding beauty.
Overall, El Pradet's breakfast service impresses with its quality, quantity, and the beautiful setting in which it is offered. While there may be room for enhancements regarding diversity, the breakfast remains a highlight for many during their stay.
Dinner
Nestled in the mountains, El Pradet offers an inviting dinner experience that has received a mix of reviews from guests. While some diners commend the flavorful and well-prepared meals that are abundant and reasonably priced, others note a need for improvement in menu variety and temperature of the dishes. The three-course dinner menu is generally viewed as offering good value for the price, with regional dishes that can be quite satisfying. The ambiance, enhanced by a petite terrace offering mountain views, adds a pleasant note to the dining experience, making it a standout for some visitors. However, opinions vary, with certain guests feeling the food falls short in terms of consistency and presentation, especially when considering the quality expected from a mountain hotel. Service receives positive remarks, adding to the overall experience of a charming yet occasionally inconsistent dining affair at El Pradet.
Rooms
El Pradet offers a variety of room experiences, and guest feedback paints a mixed picture of this hotel nestled in the mountains. Many guests appreciated the cleanliness and comfort of the rooms, often highlighting their spaciousness and modern updates. The rooms are described as cozy, with spectacular views of the surrounding mountains contributing to a tranquil atmosphere. The renovated bathrooms within these rooms are noted for their functionality and size, further enhancing the overall guest experience.
However, other reviews indicate some inconsistencies across accommodations. Smaller rooms, particularly those with tiny windows, were mentioned as cramped, and some guests noticed outdated furniture and amenities lacking, such as minibars and adequate electrical outlets. Certain rooms suffer from inadequate soundproofing, affecting privacy and quietness, while issues with room temperature and insufficient blankets gave a few guests an uncomfortable night's rest.
Despite these drawbacks, visitors generally appreciated the good quality-to-price ratio offered by El Pradet. While some renovations and improvements could elevate the guest experience further, the hotel’s charm shines through its breathtaking location and the simple but comfortable facilities.
Beds
Guests of El Pradet have mixed feelings about the beds, which seem to vary in comfort and quality. Many reviews highlight the comfort of the beds, noting that they are large and provide a good night's sleep. However, there are some concerns regarding the quality, with several guests pointing out that certain mattresses are outdated and uncomfortable. Pillows are a particular area of concern, with suggestions that they are excessively low and could be improved for a better sleeping experience. Bedding itself receives positive remarks for its comfort, although there are mentions of sheets not being changed frequently. Overall, while the beds at El Pradet have some positive aspects, there are clear indications that improvements to mattresses and pillows could greatly enhance guest satisfaction.
Cleanliness
'El Pradet' impresses guests with its overall cleanliness, providing a strong foundation for a pleasant stay. Visitors often note the spotlessly clean rooms, with good linens and a refreshing scent of cleanliness throughout the hotel. Many highlight the cleanliness as impeccable, with particular attention paid to maintaining spotless bathrooms and common areas. The hotel's cleaning standards stand out as a positive aspect, making it a great value for money.
However, there are occasionally mixed experiences with room cleaning, where some guests have found areas under furniture dusty or noted that post-cleaning efforts in bathrooms could be better. Despite these occasional lapses, the general consensus points towards effective cleanliness practices. The attentive and friendly staff contribute significantly to the warm and inviting atmosphere, enhancing the overall experience for guests seeking a comfortable and clean place to stay.
Staff
At the heart of El Pradet is an exceptional team whose welcoming nature and friendly demeanor significantly enhance the guest experience. Throughout numerous reviews, visitors have consistently highlighted the staff’s kindness, attentiveness, and professionalism, describing their interactions as warm and super friendly. From the receptionists to the waitstaff and even the housekeeping, the team is often praised for going above and beyond, ensuring guests feel at home in this tranquil establishment. The attention to detail by the staff extends to maintaining clean and comfortable facilities, and their ability to be both helpful and efficient is frequently commended. The restaurant staff and kitchen team receive special mentions for their courteous service and kindness, underscoring their role in making dining experiences enjoyable, though there was a noted lapse in addressing special dietary needs. Nonetheless, personalized gestures, such as accommodating pets and allowing them to dine with their owners, showcase their thoughtfulness and hospitality. Overall, the atmosphere created by the dedicated staff at El Pradet leaves guests with memorable and pleasing impressions of their stay.
Family
El Pradet emerges as a welcoming and homey destination, particularly appealing to families and pet owners. Its family-oriented atmosphere makes it an ideal spot for those traveling with children and even dogs, offering a space conducive to family bonding. The hotel stands out for its pet-friendly policy, which accommodates dogs of all sizes, making it a convenient choice for pet-loving families. El Pradet also enjoys a strategic location close to the slopes, adding to its appeal for visitors looking to combine relaxation with outdoor activities. Despite this mostly positive impression, it's worth noting that there was a notable issue with heating during one review, which caused discomfort for a family. Overall, El Pradet offers a cozy and inviting environment for both families and couples seeking a pleasant getaway.
Ski
El Pradet is an ideal destination for those seeking a convenient base for skiing adventures. Nestled next to the Ordino-Alcalis ski slopes, the location offers seamless access to mountain activities, ensuring guests spend less time traveling and more time on the slopes. The hotel's proximity to the ski areas is repeatedly emphasized, making it a perfect choice for ski enthusiasts and those wanting to be close to the snow. Patrons appreciate the quiet and clean environment, complemented by friendly staff who contribute to a welcoming atmosphere. The availability of equipment rentals and purchases adds to the convenience, ensuring that guests have everything needed for their ski outings. Additionally, the location is also favorable for those interested in mountain walking and exploring nearby attractions, such as the Ordino solar viewpoint. Overall, El Pradet stands out as a comfortable and practical accommodation choice for both relaxation and adventure in a stunning mountainous setting.
Dog Friendly
Nestled near the picturesque Ordino Arcalís station, El Pradet has become a favored spot for pet owners seeking a welcoming and comfortable stay. Renowned for its dog-friendly approach, the hotel offers a warm and accommodating atmosphere for both pets and their owners. Visitors frequently praise the exceptionally kind and helpful staff, who go out of their way to ensure that guests with pets feel right at home.
El Pradet’s facilities allow dogs throughout various parts of the hotel, notably permitting pets to accompany their owners in the bar area during meals, providing a sociable yet relaxed dining experience. This adaptability showcases the hotel's commitment to integrating pets into the guest experience.
The hotel consistently delivers a cozy environment, featuring comfortable beds and a hearty breakfast, ideal for those needing a restful getaway. While some guests have noted differences in room locations due to pet policies, the overall experience at El Pradet remains a positive encounter for those traveling with furry companions, making it an ideal choice for a few days of relaxation in a family-friendly setting.
No, El Pradet doesn't have any pool.
No, a spa isn't available at El Pradet.
Yes, El Pradet welcomes dogs.
No, parking facilities aren't available at El Pradet.