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Summary of reviewsSuper 8 by Wyndham Elko is recognized for its strategic location, making it a convenient and worthwhile choice for travelers. Positioned near the freeway and close to downtown, parks, and dining options, the hotel offers easy access to local attractions. Guests value its affordability and appreciate the cordial and helpful staff, which contribute significantly to a pleasant stay.
Positive remarks about the complimentary breakfast highlight the friendliness of the staff and the continuous availability of coffee, fruits, and popcorn. Guests enjoy the breakfast's inclusion, which adds to their overall satisfaction despite some criticisms regarding variety and freshness.
The rooms at Super 8 by Wyndham Elko provide a mixed experience. Positive feedback includes affordable pricing, spaciousness, and functionality with amenities like refrigerators, alongside complimentary parking. Beds receive particular praise for their cleanliness and comfort, ensuring a restful sleep.
However, cleanliness remains a significant challenge. Issues such as unvacuumed carpets, mold in bathrooms, and general upkeep concerns are frequently noted, indicating a need for improvement in housekeeping practices. While some guests report very clean rooms, inconsistent standards are evident, highlighting the need for regular updates to facilities.
Staff at the hotel are generally described as friendly and helpful, with particular praise for individuals who provide exceptional service. Despite occasional procedural confusion, such as the check-in location, the team's support and welcoming attitude enhance the guest experience.
In summary, while Super 8 by Wyndham Elko excels in location and offers friendly service and comfortable beds, it faces challenges in cleanliness and maintenance. Potential guests can enjoy value for money and strategic access to local attractions, but improvements in housekeeping would significantly enhance the overall stay. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Queen Room - Non-SmokingFree Wi-Fi, a cable TV, microwave, compact refrigerator and coffee machine are included in this room.
Queen Room with Two Queen Beds - Non-SmokingFree Wi-Fi, a cable TV, microwave, compact refrigerator and coffee machine are included in this room.
King Room - Mobility Accessible/Non-SmokingThe double room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a TV with cable channels. The unit has 1 bed.
Guest Reviews
6.0
Rated
Location
The Super 8 by Wyndham Elko is praised for its strategic location, making it a convenient choice for travelers. Nestled near the freeway, it offers easy access for those on the road. Guests appreciate its proximity to downtown, parks, and dining options, enhancing the overall accessibility of local attractions and amenities. This budget-friendly accommodation stands out for not only its location but also its strong value for money, appealing to both leisure and business visitors seeking affordability without compromising on convenience. The cordial and helpful staff add to the positive guest experiences, further enhancing the appeal of the hotel's well-placed setting.
Breakfast
When staying at the Super 8 by Wyndham Elko, guests experience a mixed variety of opinions about the complimentary breakfast. Positive aspects include the friendliness of the staff and the availability of coffee, fruits, and popcorn throughout the day, which guests appreciate. Some reviews commend the breakfast for being good, with plentiful and well-stocked options. Visitors are pleasantly surprised by the inclusion of the meal, adding to their satisfaction.
However, not all feedback is glowing. Some guests find the breakfast offerings limited and describe certain items, like bagels and biscuits, as stale and hard. There are instances of insufficient food supplies, with some reporting a lack of milk, juice, and utensils, leading to a less than satisfactory experience. Overall, while the breakfast service does receive some praise, it also faces consistent criticism, particularly regarding the variety and freshness of the selection.
Rooms
Super 8 by Wyndham Elko presents a mixed experience for travelers seeking budget-friendly accommodations. While guests appreciate the affordable pricing and the spaciousness of some rooms, the overall condition of the property leaves much to be desired. Positive remarks highlight comfortable and clean beds and rooms with functional amenities like refrigerators. Guests are pleased with convenient features such as free parking and a location deemed satisfactory for their needs. Breakfast receives compliments, particularly for the enjoyable wrapped Belgian waffles.
Rooms are generally clean, with helpful staff at the front desk providing assistance when needed. The hotel offers basic facilities, including two seating options in some rooms. However, many reviews express concern about the outdated nature of the property, including worn and stained carpets and broken fixtures. Housekeeping lacks attention to detail, as indicated by reports of missing smoke detectors and cleanliness issues, such as dirty carpets and bathroom areas.
Security seems compromised by malfunctioning doors, and some guests encountered rude interactions with staff regarding checkout procedures. Although the large photos serving as headboards are noted for their aesthetic appeal, overall impressions suggest a hotel that could benefit from significant updates and improvements to enhance guest comfort and satisfaction.
Beds
Visitors to the Super 8 by Wyndham Elko can generally expect a comfortable stay, with many guests noting the beds as a highlight of their visit. Reviews frequently mention that the beds are both clean and comfortable, contributing to a restful night's sleep for travelers. The bed quality is reliable, and the sound level in the rooms is satisfactory for relaxation. While a few guests experienced discomfort due to lumpy mattresses, the majority find the beds to be accommodating and conducive to a pleasant respite. Overall, the cleanliness and comfort of the beds stand out in guest feedback, with additional perks like a nice breakfast and dog-friendly policies enhancing the experience.
Cleanliness
Super 8 by Wyndham Elko appears to have significant challenges regarding cleanliness. Guest reviews frequently mention issues such as unvacuumed carpets, mold in bathroom areas, and an overall unkempt appearance. Many guests report encountering broken lights, stained curtains, and insufficient cleaning, which often entails hair and food crumbs left in various areas. The rooms reportedly smell moldy, and some visitors note the presence of bugs. Issues with maintenance, such as broken towel racks and outdated furnishings, further contribute to the impression of neglect.
Despite these concerns, there is a note of positivity with at least one guest describing their room as very clean and comfortable, indicating that some rooms may meet acceptable standards. However, there remains a consensus among reviewers that the hotel needs significant improvement in its cleaning practices and regular updates to its facilities to provide a consistent level of comfort and hygiene.
Staff
The staff at Super 8 by Wyndham Elko receives positive feedback for their friendliness and helpfulness. Guests commonly describe the staff as excellent, friendly, and very nice, contributing to a welcoming atmosphere. In particular, Richard and a front desk clerk were noted for providing exceptional service, even accommodating requests for late room arrangements and changes. While the majority of comments highlight the team's approachable nature, one mention notes a less enthusiastic response during check-in. A point of confusion for some guests is the need to check in at the Travel Lodge instead of the main Super 8 building, suggesting an area for procedural improvement. Overall, the staff's warm and supportive service is a notable aspect of the guest experience at this hotel.
No, Super 8 by Wyndham Elko doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Elko.
Yes, Super 8 by Wyndham Elko welcomes dogs.
No, parking facilities aren't available at Super 8 by Wyndham Elko.