The Holiday Inn Express & Suites Atlanta Airport NE - Hapeville by IHG, garners significant praise from guests, making it a highly recommended choice for travelers needing convenient access to Hartsfield-Jackson Atlanta International Airport. It is particularly lauded for its proximity to the airport, being just a brief six-minute drive or shuttle bus ride away, which is a boon for those with early flights or long layovers. Despite minor challenges in finding the location due to its shared address with a neighboring Best Western, the hotel's modernity, cleanliness and quietness are consistently noted as outstanding features.
Guests frequently commend the hotel for its clean and spacious accommodations. The rooms are described as modern, well-equipped with amenities such as a refrigerator, microwave, coffee maker and ironing facilities and have comfortable beds with high-quality linens that ensure a restful sleep. The bathrooms are generously sized with flat-floor showers, making them accessible and suitable for travelers with mobility issues.
Another highlight is the complimentary breakfast, which is praised for its variety and quality. Offerings range from hot selections like scrambled eggs and bacon to continental choices including yogurt, fruit and pastries. The breakfast area is described as clean, modern and spacious, contributing to a pleasant dining experience. Special mention goes to Ms. Bridgette and the breakfast team for their excellent service.
The hotel is also noted for its exceptional cleanliness throughout its premises, from rooms to common areas, creating an inviting atmosphere for guests. This is complemented by the professionalism and friendliness of the staff, who are frequently described as pleasant, helpful and accommodating. Notable staff members including Ronald and Jeanette receive specific accolades for their exemplary service.
Overall, the Holiday Inn Express & Suites Atlanta Airport NE - Hapeville stands out for its convenience, cleanliness, comfortable accommodations and professional staff, making it a favorable choice for travelers seeking a dependable and pleasant stay near the Atlanta airport.
Best Western Plus Atlanta Airport East enjoys an impressively convenient location, praised for its proximity to Hartsfield-Jackson Atlanta International Airport and nearby dining options such as IHOP and McDonald's. Attractions like the Porsche Experience Center and downtown Atlanta are also close by, making it ideal for both transit and leisure visitors. The complimentary shuttle service to the airport and ample parking add to its practicality, while maintaining a peaceful environment despite its urban setting.
The breakfast experience generally receives positive reviews with many guests appreciating the good quality and variety of options including fresh fruits, cooked items like bacon and eggs and the ability to make waffles. The early breakfast schedule and cleanliness of the breakfast area were also highlighted, despite minor mentions of limited variety or occasional issues with the food being cold.
Rooms at the hotel get a mixed response. Many guests found them spacious, comfortable and well-equipped with amenities like microwaves and refrigerators. Cleanliness, however, was inconsistent with some guests reporting issues such as dirty carpets, stained bedsheets and unpleasant odors. The bathrooms generally received positive feedback, though some functional problems like clogged sinks were noted.
Staff at the hotel are frequently described as friendly, accommodating and professional, significantly enhancing the guest experience. Specific staff members were praised for their exceptional service, creating a welcoming atmosphere. Although there were isolated instances of unresponsiveness, the consensus is highly positive regarding the staff’s helpfulness.
The pool, when available, was enjoyed for its cleanliness and spaciousness, though its frequent closures due to weather or early hours were disappointing for some guests. The pool area added to the urban vibe many were seeking, offering a pleasant view of the airport.
Beds generally garnered positive feedback with many guests finding them comfortable and appreciating the bedding quality. There were, however, a few mentions of hard beds and occasional cleanliness issues with bed linens.
As a three-star hotel, Best Western Plus Atlanta Airport East aligns with its rating in terms of service and amenities. While some guests felt the hotel was slightly dated, it met basic expectations for a three-star establishment. The location and staff were standout features, though some guests suggested better alternatives are available closer to downtown.
For business travelers, the hotel's proximity to the airport and efficient front desk services were highlighted as advantageous. Despite some logistical issues like a malfunctioning elevator, the hotel is suitable for quick overnight stays before flights.
Accessibility features are well-regarded overall with wheelchair-accessible rooms and straightforward navigation through the property. Nonetheless, a few areas like handicap parking and balcony access presented challenges and certain exterior areas were noted as needing better lighting and maintenance.
In summary, Best Western Plus Atlanta Airport East provides a comfortable and convenient stay, particularly for travelers needing quick access to the airport, though there are areas for improvement.
Staybridge Suites Atlanta Airport has two dual EV charging stations available for guests.
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