Desalis Hotel London Stansted
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Summary of reviewsDesalis Hotel London Stansted is a strategically located lodge near Stansted Airport, making it an optimal choice for travelers with early flights or layovers. Its proximity, just 5-10 minutes by car and picturesque, peaceful surroundings offer a serene yet convenient stay. Complementing its prime location, the hotel provides practical amenities such as a shuttle service and free parking, though guests should budget for transportation costs due to its semi-remote setting.
Guests generally appreciate the spacious, comfortable and well-kept rooms, some featuring unique touches like heart-shaped beds. However, there are mixed reviews about the state of the rooms with some needing updates and better maintenance. Cleanliness is also a mixed bag; while many rooms are tidy and modern, issues like dirty carpets and musty smells detract from the experience for some.
Dining at the hotel garners both accolades and critiques. Many enjoy the included breakfast offerings, particularly the continental and full English options, though some feel the quality and variety could be improved. Dinner receives praise for its lovely atmosphere and tasty dishes, especially the homemade pizza. However, the limited menu and occasional service hiccups are noted drawbacks.
Staff interactions are generally positive with many guests finding the personnel friendly and accommodating. Nonetheless, there are instances of inconsistent service quality, pointing to potential improvements in customer relations and responsiveness.
Free Wi-Fi availability is a concern with many guests reporting weak or non-existent connections in their rooms. The parking facilities are mostly seen as convenient and budget-friendly, although enhancements like better lighting could improve the safety and overall user experience.
Families find the hotel accommodating with spacious rooms and a quiet environment conducive to a restful stay. The beds receive high marks for comfort from many guests, though some feel the quality is inconsistent, ranging from extremely comfortable to too firm or lumpy.
In summary, Desalis Hotel London Stansted offers excellent value and convenience for airport travelers with peaceful surroundings and ample amenities. Its rooms cater well to families and groups, though there are areas for improvement in maintenance, Wi-Fi quality and service consistency.
Categories
Guests generally appreciate the spacious, comfortable and well-kept rooms, some featuring unique touches like heart-shaped beds. However, there are mixed reviews about the state of the rooms with some needing updates and better maintenance. Cleanliness is also a mixed bag; while many rooms are tidy and modern, issues like dirty carpets and musty smells detract from the experience for some.
Dining at the hotel garners both accolades and critiques. Many enjoy the included breakfast offerings, particularly the continental and full English options, though some feel the quality and variety could be improved. Dinner receives praise for its lovely atmosphere and tasty dishes, especially the homemade pizza. However, the limited menu and occasional service hiccups are noted drawbacks.
Staff interactions are generally positive with many guests finding the personnel friendly and accommodating. Nonetheless, there are instances of inconsistent service quality, pointing to potential improvements in customer relations and responsiveness.
Free Wi-Fi availability is a concern with many guests reporting weak or non-existent connections in their rooms. The parking facilities are mostly seen as convenient and budget-friendly, although enhancements like better lighting could improve the safety and overall user experience.
Families find the hotel accommodating with spacious rooms and a quiet environment conducive to a restful stay. The beds receive high marks for comfort from many guests, though some feel the quality is inconsistent, ranging from extremely comfortable to too firm or lumpy.
In summary, Desalis Hotel London Stansted offers excellent value and convenience for airport travelers with peaceful surroundings and ample amenities. Its rooms cater well to families and groups, though there are areas for improvement in maintenance, Wi-Fi quality and service consistency.
Hotel with Parking
This hotel offers free private parking for guests. It is conveniently located less than a 5-minute drive from Stansted Airport Terminal and provides accessible parking bays.
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The Desalis Hotel London Stansted is widely praised by guests for its strategic location, especially for those with early flights or layovers at Stansted Airport. Situated about 5-10 minutes away by car, the hotel's proximity to the airport is a standout feature, making it very convenient for travelers. Guests frequently highlighted the excellent value for money with comments on the reasonable pricing for such a close location.
The surroundings are described as picturesque, beautiful and peaceful, offering a quiet countryside atmosphere despite being near the airport. This offers a calm and serene stay, away from the noise and hustle.
The hotel also provides practical amenities such as a shuttle service and free parking, although some guests mentioned that the lack of direct public transport and walkability could be inconvenient, highlighting that it’s not on an airport bus route and involves a taxi ride of roughly 25 pounds.
Overall, the Desalis Hotel is highly recommended for its proximity to Stansted Airport, excellent value and peaceful surroundings, making it an ideal choice for short-term stays and early morning flights. However, travelers may need to account for transportation costs due to its semi-remote location.
The breakfast experience at Desalis Hotel London Stansted has generated a variety of guest opinions. Many guests appreciated the good, tasty breakfasts provided with some highlighting items like eggs, bacon and lovely pancakes. The presence of both continental and full English breakfast options was noted positively and the breakfast was included for several guests, adding to its value.
However, there were significant negative remarks regarding breakfast quality and service. Some guests reported unappealing and poor-quality food with insufficient variety and unsatisfactory cooked options. The coffee machine not working and the absence of essential items like butter, marmalade and yogurt were also mentioned. Issues with the dining area's ambiance and staff availability further marred some guests' experiences.
The pricing of breakfast was another point of contention with several guests feeling it was expensive and not worth the cost. Miscommunication about whether breakfast was included or not led to frustration for some guests who were unexpectedly charged.
Despite its shortcomings, some guests found the breakfast acceptable given the hotel's level and appreciated the efforts to deliver breakfast to rooms during the Corona period. Overall, while there are aspects of the breakfast that guests enjoyed, there is room for improvement in quality, variety and service.
Desalis Hotel London Stansted offers an array of mixed culinary experiences for its guests. The restaurant is praised for its lovely atmosphere and great decor with an opportunity to enjoy dinner until 9 pm. Visitors have highlighted the excellent value for money and tasty dishes with pizzas emerging as a crowd favorite - some even calling it the best pizza they've ever tasted. The homemade pizza is particularly celebrated for its delicious flavor and other popular selections include a tender strip loin and a good chicken salad.
While there are numerous compliments on the food being lovely, very nice and even really tasty, there are also critiques. A common complaint is the limited menu options which some found either plain or basic. There were also reports of slow service, lukewarm dishes and food that was sometimes given unfavorable reviews for taste and quality. Moreover, the restaurant is only open for dinner with no food or snacks available during the day, which could be inconvenient for some guests. Despite some negative feedback regarding certain dishes and the lack of atmosphere, many found the dining experience to be good overall, appreciating the convenience of having a restaurant on site.
Desalis Hotel London Stansted features rooms that receive mixed feedback from guests. Positively, many highlight the spaciousness and comfort of the rooms, which comfortably accommodate families and provide all necessary amenities. The hotel rooms are often described as big, well-kept, clean and having a modern touch with lovely decorations. Several guests appreciate features like the modern wet rooms, big comfy beds and even unique touches such as a heart-shaped bed. Some rooms are warmly praised for being perfectly suited for a comfortable stay with tidy and well-organized spaces that provide a good night's rest.
However, the accommodations have also been noted for needing significant updates and repairs. Common issues include dated decor, poor maintenance and cleanliness problems, such as dirty carpets, musty smells and insects. Additionally, some rooms were described as noisy, hot and with malfunctioning facilities like cracked tiles, damaged furniture and faulty showers. The overall state of some rooms left guests feeling dissatisfied with remarks about the need for refurbishment to enhance the guest experience.
Despite the convenient location near the airport and spacious rooms for larger groups or families, the disparity in room condition shows a significant demand for improvement in maintenance and cleanliness to meet guests' expectations consistently.
Desalis Hotel London Stansted provides guests with a varied experience when it comes to its sleeping accommodations. Reviews frequently highlight the comfort and cleanliness of the beds with many guests noting the spacious and comfortable nature of the double beds. Phrases such as "extremely comfy bed" and "very comfortable beds, pillows and quilts" appear frequently, suggesting that many visitors enjoyed a restful sleep. However, there are several accounts of dissatisfaction with some describing the beds as hard, lumpy or even "like concrete."
Cleanliness is often praised with numerous mentions of clean sheets and well-maintained bedding. Guests noted that the "beds were clean," contributing to an overall sense of tidiness. The softness and pleasant feel of the bedding were also appreciated by some visitors. On the other hand, complaints about beds being too small, sagging or fraught with broken springs indicate that not all rooms offer the same level of comfort.
While some guests found the sleeping arrangements to be satisfactory, mentioning "comfortable bed" and "bed fine," others faced issues such as beds being "too soft" or "rock hard." The availability of twin beds and large double beds provides flexibility for different types of travelers, though the comfort levels seem inconsistent across the board.
In summary, experiences with the beds at Desalis Hotel London Stansted vary widely. Many guests find them comfortable and clean, contributing to a restful stay, yet there are notable instances of discomfort that hint at a need for some updates or better consistency in quality.
Desalis Hotel London Stansted has received a mixed response regarding its cleanliness. Positive reviews highlight the abundantly clean linens, towels and sheets, often describing rooms as clean, tidy and well-kept. Guests appreciated the comfortable beds and noted some rooms as being super clean and modern. Additionally, several remarks commended the hotel's overall cleanliness and the efforts of the cleaning staff.
However, many guests pointed out significant cleanliness issues. Common complaints included dirty carpets, musty smells and moldy bathrooms. Some reviews mentioned specific problems, such as sticky surfaces, thick dust layers, clogged bath plugs and stained or grubby bathroom fixtures. Instances of dirt, such as chewing gum on tables and dead spiders on curtain rails, were also reported. A few guests encountered smelly rooms with some even detecting unpleasant chemical or tobacco smells.
Overall, while some areas of the hotel maintain a high standard of cleanliness, there are clearly notable inconsistencies in the upkeep of various rooms and facilities.
The reviews about the staff at Desalis Hotel London Stansted highlight a mixed experience for guests. On the positive side, many guests found the staff to be remarkably friendly, helpful and accommodating. Several guests appreciated the courteous and polite manner of the reception staff with some individuals particularly noted for their exceptional service and professionalism. The staff were often described as cheerful, attentive and warm, consistently striving to make guests feel welcomed and comfortable.
However, there were also negative remarks that highlight inconsistencies in the quality of service. Some reviews mentioned instances of poor customer service, unhelpful behavior and a lack of staff presence at critical times. There were reports of staff appearing stressed, engaged in arguments and being less than accommodating in certain situations. Issues such as long waits at reception, unavailability of staff and unresponsiveness to guest queries were brought up, indicating room for improvement in service reliability.
Despite these challenges, the overall sentiment suggests that when the staff are at their best, they contribute positively to the guest experience, displaying kindness and friendliness. However, addressing the inconsistencies in service would likely enhance the overall guest satisfaction at the hotel.
The quality of Wi-Fi at Desalis Hotel London Stansted seems to be a significant concern for guests. While some reviews mention that the Wi-Fi works well and is available at the reception and parking lot, these positive experiences are overshadowed by numerous complaints about poor or non-existent Wi-Fi, especially in the rooms. Many guests found the Wi-Fi coverage to be inadequate, patchy and unreliable with some even pointing out that there was no internet or phone service in their rooms at all. Instances were reported where the Wi-Fi was charged extra, yet still failed to meet expectations. Additionally, there were occasional issues with TV connectivity, which required logging into external services like BBC iPlayer for functionality. Despite a few mentions of free Wi-Fi and working connections, the overall sentiment indicates that the hotel's Wi-Fi system requires significant improvement.
The parking at Desalis Hotel London Stansted has sparked diverse feedback from its guests with a generally positive consensus highlighting its convenience and affordability. Many reviews appreciated the free parking option, particularly praising the availability of ample parking spaces and the convenience of on-site parking. For those opting for extended stays, the deal of free parking for up to 15 days was notably attractive.
Guests found it easy to leave their cars at the hotel with some mentioning the option to book parking in advance as a helpful feature. The reasonable parking charges, particularly the option to park for £50 for seven days, were also commended, deeming it a budget-friendly choice compared to other options.
However, some guests noted areas for improvement. There were comments about the car park being unlit and uneven, which could be a safety concern. There were occasions where the parking was full, forcing guests to park on the grass in front of the hotel. Despite these minor drawbacks, the availability of a private car park was appreciated and many still found it to be a secure place to leave their vehicles.
In summary, the parking situation at Desalis Hotel offers a convenient and cost-effective solution for travelers, particularly for those requiring long-term parking, although minor improvements could enhance the overall experience.
Desalis Hotel London Stansted offers an excellent stay for families in need of convenient accommodation near the airport. The rooms are notably spacious and provide ample space, making them ideal for families, including those with up to two children. Family rooms are particularly praised for their size, cleanliness and comfort with configurations including two single beds and a double bed in a separate annexe. Reviews frequently highlight that the hotel is family-friendly, ensuring a comfortable environment for visiting families. Staff are described as nice and the rooms are quiet, enhancing the overall pleasant experience for those traveling with children. Despite an isolated negative incident, the consensus is that Desalis Hotel is a great choice for families seeking a comfortable and spacious stay near London Stansted Airport.
Desalis Hotel London Stansted offers a convenient stay for travelers needing accommodation close to the airport. Ideal for short stays, the hotel’s rooms may not be luxurious but are clean, making them a practical choice for brief stop-overs. It lives up to its three-star rating with reasonable expectations met in terms of service and facilities. Despite some rooms being somewhat outdated, guests find the hotel exceeds their expectations given its price range.
However, some reviews suggest that the hotel’s categorization might not fully match its offerings with suggestions it does not reach the standards of a true 3-star hotel. Additionally, there are notes on the inconvenient location being 3.5 miles from Stansted Airport with potentially high taxi fares. While the affordability is appreciated, there are also mentions of needed improvements, such as revamping tired bathrooms and fixing non-functional elements like kettles. In summary, Desalis Hotel is a budget-friendly, clean option suitable for short-term stays near the airport but may require some updates to meet all guests' expectations.
Desalis Hotel London Stansted offers a range of amenities that guests have highlighted in their reviews. The luxurious touch of hydro-massage bathtubs and jacuzzi bathtubs in the rooms is a popular feature with guests specifically appreciating the large jacuzzi bath. However, some reviews mentioned that the jacuzzi bath didn't work during their stay, which could be a notable drawback.
The ambiance of the rooms is often praised with comments on the beautiful room decor adding to the overall positive experience. The hot tub facility stands out as a significant highlight for many visitors.
For convenience, guests suggest using Bolt transportation, which costs around 7 pounds when traveling outside the airport grounds. It's noteworthy that the hotel offers automatic wake-up service, although there was an instance where this service was reportedly missed.
Despite some drawbacks such as moldy shower curtains and a non-mention of pool and fitness facilities, the jacuzzi and hydro-massage bath amenities are a definite plus for those looking for relaxation during their stay.
Desalis Hotel London Stansted is highly regarded for its suitability for business travelers. Its prime location makes it a convenient choice for those on business trips or needing an overnight stay close to the airport. The hotel is described as ideal and perfect for business use with sufficient workspaces and acceptable business facilities. There are meeting rooms available, enhancing its business-friendly environment.
The staff at Desalis Hotel are noted for being friendly and helpful, which further supports a positive experience for business guests. Although some travelers mentioned minor issues with reception and the lack of a bell, the overall value and pleasant atmosphere make it a solid choice. The surrounding area offers places to eat and shops, which adds convenience for busy schedules. Despite occasional navigation challenges with satnav, the hotel remains a popular option for business people seeking comfort and functionality.
Desalis Hotel London Stansted offers certain advantages for guests with disabilities. The hotel is generally clean and pleasant and there are accessible rooms available that cater to wheelchair users. Access to the hotel is easier than some might expect with no steps or lifts posing obstacles. However, some areas may need improvement, such as ensuring the bathroom fittings are adequate for those with special needs. Despite these positives, some guests noted that the location is far from amenities and the hotel appeared somewhat isolated. Additionally, there were minor maintenance issues, like door handles needing attention. Overall, while the hotel does provide necessary accessibility features, a thorough check and potential enhancements could improve the experience for guests with disabilities.
Desalis Hotel London Stansted offers guests an intimate boutique experience, set in the heart of the countryside. Visitors appreciate the unique and original decoration with non-English murals adding to the hotel's distinct charm. The decor is consistently described as interesting and different, contributing to the overall intimate feel.
The hotel provides convenience with its food service available until 9 pm and a breakfast buffet. While some expected traditional boutique amenities, the overall location and ambiance, along with satisfactory food options, tend to leave a positive impression on staying guests.
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Location
The surroundings are described as picturesque, beautiful and peaceful, offering a quiet countryside atmosphere despite being near the airport. This offers a calm and serene stay, away from the noise and hustle.
The hotel also provides practical amenities such as a shuttle service and free parking, although some guests mentioned that the lack of direct public transport and walkability could be inconvenient, highlighting that it’s not on an airport bus route and involves a taxi ride of roughly 25 pounds.
Overall, the Desalis Hotel is highly recommended for its proximity to Stansted Airport, excellent value and peaceful surroundings, making it an ideal choice for short-term stays and early morning flights. However, travelers may need to account for transportation costs due to its semi-remote location.
Breakfast
However, there were significant negative remarks regarding breakfast quality and service. Some guests reported unappealing and poor-quality food with insufficient variety and unsatisfactory cooked options. The coffee machine not working and the absence of essential items like butter, marmalade and yogurt were also mentioned. Issues with the dining area's ambiance and staff availability further marred some guests' experiences.
The pricing of breakfast was another point of contention with several guests feeling it was expensive and not worth the cost. Miscommunication about whether breakfast was included or not led to frustration for some guests who were unexpectedly charged.
Despite its shortcomings, some guests found the breakfast acceptable given the hotel's level and appreciated the efforts to deliver breakfast to rooms during the Corona period. Overall, while there are aspects of the breakfast that guests enjoyed, there is room for improvement in quality, variety and service.
Dinner
While there are numerous compliments on the food being lovely, very nice and even really tasty, there are also critiques. A common complaint is the limited menu options which some found either plain or basic. There were also reports of slow service, lukewarm dishes and food that was sometimes given unfavorable reviews for taste and quality. Moreover, the restaurant is only open for dinner with no food or snacks available during the day, which could be inconvenient for some guests. Despite some negative feedback regarding certain dishes and the lack of atmosphere, many found the dining experience to be good overall, appreciating the convenience of having a restaurant on site.
Rooms
However, the accommodations have also been noted for needing significant updates and repairs. Common issues include dated decor, poor maintenance and cleanliness problems, such as dirty carpets, musty smells and insects. Additionally, some rooms were described as noisy, hot and with malfunctioning facilities like cracked tiles, damaged furniture and faulty showers. The overall state of some rooms left guests feeling dissatisfied with remarks about the need for refurbishment to enhance the guest experience.
Despite the convenient location near the airport and spacious rooms for larger groups or families, the disparity in room condition shows a significant demand for improvement in maintenance and cleanliness to meet guests' expectations consistently.
Beds
Cleanliness is often praised with numerous mentions of clean sheets and well-maintained bedding. Guests noted that the "beds were clean," contributing to an overall sense of tidiness. The softness and pleasant feel of the bedding were also appreciated by some visitors. On the other hand, complaints about beds being too small, sagging or fraught with broken springs indicate that not all rooms offer the same level of comfort.
While some guests found the sleeping arrangements to be satisfactory, mentioning "comfortable bed" and "bed fine," others faced issues such as beds being "too soft" or "rock hard." The availability of twin beds and large double beds provides flexibility for different types of travelers, though the comfort levels seem inconsistent across the board.
In summary, experiences with the beds at Desalis Hotel London Stansted vary widely. Many guests find them comfortable and clean, contributing to a restful stay, yet there are notable instances of discomfort that hint at a need for some updates or better consistency in quality.
Cleanliness
However, many guests pointed out significant cleanliness issues. Common complaints included dirty carpets, musty smells and moldy bathrooms. Some reviews mentioned specific problems, such as sticky surfaces, thick dust layers, clogged bath plugs and stained or grubby bathroom fixtures. Instances of dirt, such as chewing gum on tables and dead spiders on curtain rails, were also reported. A few guests encountered smelly rooms with some even detecting unpleasant chemical or tobacco smells.
Overall, while some areas of the hotel maintain a high standard of cleanliness, there are clearly notable inconsistencies in the upkeep of various rooms and facilities.
Staff
However, there were also negative remarks that highlight inconsistencies in the quality of service. Some reviews mentioned instances of poor customer service, unhelpful behavior and a lack of staff presence at critical times. There were reports of staff appearing stressed, engaged in arguments and being less than accommodating in certain situations. Issues such as long waits at reception, unavailability of staff and unresponsiveness to guest queries were brought up, indicating room for improvement in service reliability.
Despite these challenges, the overall sentiment suggests that when the staff are at their best, they contribute positively to the guest experience, displaying kindness and friendliness. However, addressing the inconsistencies in service would likely enhance the overall guest satisfaction at the hotel.
Wi-Fi
Parking
Guests found it easy to leave their cars at the hotel with some mentioning the option to book parking in advance as a helpful feature. The reasonable parking charges, particularly the option to park for £50 for seven days, were also commended, deeming it a budget-friendly choice compared to other options.
However, some guests noted areas for improvement. There were comments about the car park being unlit and uneven, which could be a safety concern. There were occasions where the parking was full, forcing guests to park on the grass in front of the hotel. Despite these minor drawbacks, the availability of a private car park was appreciated and many still found it to be a secure place to leave their vehicles.
In summary, the parking situation at Desalis Hotel offers a convenient and cost-effective solution for travelers, particularly for those requiring long-term parking, although minor improvements could enhance the overall experience.
Family
3 Star
However, some reviews suggest that the hotel’s categorization might not fully match its offerings with suggestions it does not reach the standards of a true 3-star hotel. Additionally, there are notes on the inconvenient location being 3.5 miles from Stansted Airport with potentially high taxi fares. While the affordability is appreciated, there are also mentions of needed improvements, such as revamping tired bathrooms and fixing non-functional elements like kettles. In summary, Desalis Hotel is a budget-friendly, clean option suitable for short-term stays near the airport but may require some updates to meet all guests' expectations.
Rooms with Jacuzzi / Hot-Tub
The ambiance of the rooms is often praised with comments on the beautiful room decor adding to the overall positive experience. The hot tub facility stands out as a significant highlight for many visitors.
For convenience, guests suggest using Bolt transportation, which costs around 7 pounds when traveling outside the airport grounds. It's noteworthy that the hotel offers automatic wake-up service, although there was an instance where this service was reportedly missed.
Despite some drawbacks such as moldy shower curtains and a non-mention of pool and fitness facilities, the jacuzzi and hydro-massage bath amenities are a definite plus for those looking for relaxation during their stay.
Business
The staff at Desalis Hotel are noted for being friendly and helpful, which further supports a positive experience for business guests. Although some travelers mentioned minor issues with reception and the lack of a bell, the overall value and pleasant atmosphere make it a solid choice. The surrounding area offers places to eat and shops, which adds convenience for busy schedules. Despite occasional navigation challenges with satnav, the hotel remains a popular option for business people seeking comfort and functionality.
Accessible
Boutique-Style
The hotel provides convenience with its food service available until 9 pm and a breakfast buffet. While some expected traditional boutique amenities, the overall location and ambiance, along with satisfactory food options, tend to leave a positive impression on staying guests.
No, Desalis Hotel London Stansted doesn't have any pool.
No, a spa isn't available at Desalis Hotel London Stansted.
No, Desalis Hotel London Stansted doesn't allow dogs.
Yes, parking facilities are available at Desalis Hotel London Stansted.
No, Desalis Hotel London Stansted doesn't have a gym.
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