Ely, 50 New Barns Rd52.402974,0.270235(Show on Map)
5.7
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Castle Lodge is highly praised for its prime location in Ely, offering an ideal base for exploring the city's attractions, shops and the Ely Cathedral, all within a short walk. Guests appreciate the hotel’s quiet atmosphere despite its central placement and the ease of parking, including free parking options nearby. The hotel is noted for providing spacious, comfortable rooms at a budget-friendly rate while maintaining simplicity and cleanliness, making it suitable for both short and extended stays.
The breakfast at Castle Lodge stands out as a notable highlight, frequently lauded for its quality and variety. Guests enjoy a freshly cooked Full English breakfast, perfect poached eggs and excellent vegetarian options, all served by friendly and efficient staff in a well-organized and inviting area. The hearty and substantial nature of the breakfast is often mentioned as an excellent start to the day.
While the rooms receive mixed reviews, the general consensus leans positive due to their cleanliness, spaciousness and comfort. Many guests praise the comfortable beds and quiet environment. However, some encountered maintenance issues such as broken shower heads, outdated decor and minimal bathroom sizes. Despite these criticisms, the overall sentiment is that the rooms offer a clean and comfortable stay.
Cleanliness at Castle Lodge also receives mixed feedback with many guests commending the hotel for its clean rooms, spotless bedding and tidy premises. However, some noted areas needing improvement, particularly in bathroom facilities, which occasionally showed signs of mold and dated decor. Nevertheless, the overall perception is positive with the hotel's cleanliness seen as satisfactory for its cost-effectiveness.
The staff at Castle Lodge are frequently highlighted for their friendliness, helpfulness and proactive service, particularly during breakfast. While there are occasional mentions of a lack of staff presence at certain times, the general feedback is overwhelmingly positive regarding the personnel’s warmth and helpfulness.
The WiFi at Castle Lodge receives mixed reviews with some guests experiencing good connectivity while others report unreliable, patchy service, especially on higher floors. There is a consensus that the WiFi infrastructure could benefit from an upgrade for a more consistent service.
Parking is another well-regarded aspect with guests appreciating the free and varied parking options available on-site and nearby, including EV charging points. The hassle-free nature of parking is frequently praised, making it a significant asset for visitors.
Overall, Castle Lodge wins favor with guests for its strategic location, excellent breakfast, clean and comfortable rooms, friendly staff and convenient parking options, making it a commendable choice for travelers to Ely.
Categories
Parking
Castle Lodge is conveniently located near Ely train station. It has dedicated parking facilities.
EV charging stations
EV charging stations
Small
Room Types
Single Room with Shared BathroomThese rooms have a single bed, sink, TV and tea&coffee making facilities. The room has access to shared bathroom facilities. There are 2 shared bathrooms for the single rooms, each with a shower, sink and toilet.
Rooms are located on the second floor, accessed via stairs only.
Double Room with Shared BathroomThese rooms have a double bed, sink, TV and tea&coffee making facilities. The room has access to shared bathrooms with showers.
Rooms are located on the second floor, accessed via stairs only.
Double Room with BathroomOne of these rooms has an en suite bathroom with shower, sink and toilet while the other has a bath, sink and toilet. There is a TV and tea/coffee making facilities in each room. Please state when booking the room if your would prefer a bath or a shower, as this may affect your booking if all other double rooms are booked.
Twin Room with Private BathroomThese rooms contain 1 double bed and 1 single bed. One of the rooms has an en suite bathroom with shower, sink and toilet while the other has a bath, sink and toilet. There is a TV and tea/coffee making facilities in each room. Please state when booking if you would like to have a room with a bath or a shower.
Triple Room with Private BathroomThis room has a double bed and 2 single beds, an en suite bathroom with shower, sink and toilet. There is a TV and tea/coffee making facilities in each room.
Triple Room with Shared BathroomThis room offers 3 separate single beds, a TV and tea and coffee making facilities and has a shared bathroom.
Rooms are located on the second floor, accessed via stairs only.
Superior Double RoomThe superior double rooms have a double bed and sofa with private bathroom and shower. There is a TV and tea/coffee making facilities in each room.
Twin Room with Private BathroomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.
Deluxe SuiteFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This suite has a seating area, flat-screen TV, a quiet street view, as well as chocolate for guests. The unit has 2 beds.
Guest Reviews
5.7
Rated
Review Summaries
Location
Castle Lodge is praised extensively for its prime location, making it an ideal spot for exploring Ely. Guests highlight its close proximity to the city center, attractions, shops and the Ely Cathedral, all accessible within a short walk. The hotel is described as conveniently situated with a quiet atmosphere despite its central location. Visitors appreciate the ease of parking and the availability of free parking near the property. Rooms are noted for their spaciousness and comfort and the hotel is seen as budget-friendly while maintaining a sense of simplicity and cleanliness. Overall, Castle Lodge offers a perfect base for both short and extended stays, providing excellent access to Ely's main streets, restaurants and surrounding areas.
Breakfast
Castle Lodge receives consistently positive feedback for its breakfast offerings, making it a notable highlight of the guest experience. The breakfast is praised for being excellent with many guests particularly enjoying the perfectly poached eggs and tasty brown bread. The offerings include a proper Full English breakfast along with other great choices, tailored to meet various dietary needs including flexible vegetarian options.
Guests appreciate that the breakfast is freshly cooked to order, ensuring its freshness and quality. The service is described as friendly and efficient with staff members being repeatedly noted for their kindness and helpful disposition. The breakfast area itself is noted for being well-organized and inviting.
Many reviewers also highlight the substantial and hearty nature of the breakfast, describing it as an excellent start to the day. The variety in choices, from multiple fruit juices and cereals to different hot dishes, adds to the positive experience. A few mention that the breakfast service could extend slightly later on weekends, but overall, the experience is seen as very satisfactory.
In summary, Castle Lodge impresses guests with its delicious, well-cooked and efficiently served breakfast, complemented by a friendly and attentive staff.
Rooms
Castle Lodge offers a mix of experiences when it comes to their rooms. Guests generally found the rooms to be clean and the staff to be friendly. Many praised the spaciousness and comfort of various rooms with several noting that the rooms were well-furnished and matched the photos provided. Beds were frequently described as comfortable and rooms often had convenient amenities like a TV and good quality bedding. The quiet environment with little to no traffic noise was also appreciated by visitors.
However, there were several criticisms that should be noted. Some guests encountered maintenance issues such as broken shower heads, shabby tiles in bathrooms and old-fashioned decor. A few rooms were described as run down and in need of a bit of TLC. Issues like cramped space, minimal bathroom sizes and malfunctioning electrical sockets were also reported. Comfort levels varied; while some rooms were found to be very cozy and adequate for a short stay, others were deemed basic or insufficiently furnished. Despite these mixed reviews, the overall sentiment leaned positive due to the cleanliness and overall room comfort.
Beds
Castle Lodge consistently garners praise for its comfortable beds with numerous guests complimenting the quality of their sleep and noting the supportive and comfy nature of the mattresses. Many visitors have found the beds to be very comfortable, contributing to a restful night's sleep. The spacious rooms and pleasant bedding have also received positive remarks.
However, opinions on mattress firmness vary with some guests finding the beds slightly too soft, while a few others mention that the mattresses were hard. There are occasional mentions of the beds being noisy with creaking springs and squeaky frames disturbing the overall experience for some.
Despite these mixed opinions, the general consensus highlights Castle Lodge's beds as a strong point, contributing to a comfortable stay for most guests.
Cleanliness
Castle Lodge has garnered mixed responses regarding its cleanliness. Many guests praised the hotel for having clean rooms and spotless bedding, noting that everything was neat and well-presented. Shared bathrooms were frequently mentioned as clean and tidy, a pleasant surprise for those wary of communal facilities. Guests highlighted the clean linens, comfortable beds and the overall cleanliness of the premises, suggesting that the hotel often maintains a high standard in this aspect.
However, some reviews pointed out areas needing improvement. The decor was considered dated and the building itself a bit tired. Specific complaints about the bathroom facilities included mentions of mold, damp and shabby tiles and some reported it was functional but in need of refreshment. A few guests encountered more serious cleanliness issues, including dirty shared bathrooms, dusty rooms and a neglected state of maintenance in the en-suite options.
Despite these criticisms, many found Castle Lodge to be a clean and comfortable stay, especially when valuing the hotel’s cleanliness and cost-effectiveness over luxury.
Staff
Castle Lodge boasts an overwhelmingly positive reputation for its staff, who have been described as friendly, helpful and a true pleasure to interact with. Guests frequently highlight the lovely, thoughtful and proactive nature of the personnel, particularly those involved in breakfast service. It is evident that the breakfast cook and servers consistently leave a lasting, positive impression with their kindness and courtesy.
However, it's worth noting that several reviews mention the lack of staff presence on-site at certain times, indicating potential gaps in service availability. Despite this, the staff members themselves are praised for their good service and respectful demeanor whenever they are present.
In summary, while occasional issues with staff availability exist, the overall feedback on the Castle Lodge team is highly favorable with numerous guests praising the warmth and helpfulness of the individuals they encountered.
Wi-Fi
Castle Lodge's WiFi performance receives mixed feedback from guests. While some have experienced good connectivity, there are significant areas for improvement. On the positive side, some guests reported that the WiFi worked well for their needs. However, many others found the WiFi unreliable and patchy, particularly on the higher floors where the signal was almost non-existent. Some guests even mentioned that the WiFi codes provided were not functional. There is a clear consensus that the WiFi infrastructure could benefit from a stronger router to provide a more consistent service throughout the property.
Parking
Castle Lodge offers a commendable parking experience for its guests. The hotel provides free parking options both on-site and on the street, ensuring there's virtually always space available. Guests appreciate the effortless and hassle-free nature of parking with ample spots at the front, rear and even off-street. Electric vehicle users will also find dedicated EV charging points. While the small car park can fill up, alternative parking nearby typically poses no issue. Overall, the convenience and variety of parking options are frequently praised, making it an asset for visitors.
FAQ
No, Castle Lodge doesn't have any pool.
No, a spa isn't available at Castle Lodge.
No, Castle Lodge doesn't allow dogs.
Yes, parking facilities are available at Castle Lodge.
