The High Flyer

The location of The High Flyer is repeatedly praised by guests, who describe it as excellent, great and ideal for tourists. It is conveniently located in the heart of Ely, close to shops, restaurants and the historic center, including the famous cathedral and the river. The hotel is a short walk from Market Square and Waitrose, making it easy for guests to explore and access local amenities and attractions. Despite its central position, the location is quiet and peaceful. Guests also appreciate the free parking and friendly, helpful staff. Overall, the location of The High Flyer is perfect for those who want to experience the charm and beauty of Ely while staying in a convenient and comfortable hotel.

Guests have mixed reviews about the breakfast at The High Flyer. Some describe it as exceptional and outstanding, while others find it overpriced and limited in choice. The breakfast service starts at 10 am, which may cause inconvenience to those with morning commitments. Vegetarian and vegan options are not available or limited. However, those who enjoyed their breakfast mention the fresh-cooked food, varied menu and generous portions. The evening meals are also highlighted as delicious. Overall, the quality of food seems to be good with a few areas for improvement, such as healthier options and simpler breakfast menus. Some guests were also disappointed that breakfast was not included in the price of their stay.

The High Flyer's dinner options are definitely worth checking out during your stay. With several guests returning for multiple meals, it's clear that the food is good. Reviewers raved about the homemade pie and vegetarian Wellington in particular and many found the food to be exceptional or amazing. Although some felt the meals were expensive for what they were, overall the quality was impressive. A few guests noted that the restaurant facilities could use improvement, including flimsy seating. However, the service was generally excellent with some reviewers specifically mentioning their waitress. While a few guests had a poor experience with their evening meal, the majority of reviews were positive and considered the dinner menu to be excellent.

The High Flyer hotel offers a range of rooms that are generally comfortable, clean and well-equipped, making for a pleasant stay. Some rooms are small and cramped, while others are newly decorated and spacious, providing guests with a variety of options. The bathrooms are mostly of good quality with some featuring rain showers and modern facilities. However, in some rooms, the windows are draughty or do not close properly and the walls are thin, making noise a possible issue. Some rooms have large televisions, while others lack curtains or blinds, providing either lots of light or very little daylight. The beds are generally comfortable, despite being a bit lumpy in some cases. The hotel offers an extensive selection of toiletries and tea, providing guests with everything they need. Some rooms may need some TLC with broken or near-broken items that require fixing, while others have a lovely Alice in Wonderland theme. Some rooms may have a damp smell, while others are extremely hot or cold. Overall, the High Flyer's well-appointed, lovely and clean rooms provide comfortable and quiet accommodation with excellent evening meals available.

Many guests at The High Flyer found the beds to be very comfortable with some describing them as super comfy or lovely. However, a few guests had issues with uncomfortable mattresses or lumpy pillows. Some mentioned that the beds were not made properly. Despite the comfort, a few guests noted that the bed had a dip or drooped somewhat in the middle. The size of the beds was also criticized by some with some wishing they had booked a larger bed. Some guests complained about street noise and suggested double glazing. Overall, guests enjoyed the modern, clean rooms and excellent showers, but some found the rooms too warm and wished for a fan.

Guests have had mixed experiences with the cleanliness at The High Flyer hotel. Some guests have described the hotel as beautifully clean and immaculately clean throughout, while others have had complaints about specific areas within the hotel, such as dusty surfaces, dirty restaurant tables and carpets and an unclean bathroom. Some guests have also mentioned issues with specific amenities, such as chipped glasses, plastic toilet seats and out-of-date toiletries. However, overall, many guests have found the rooms to be clean and comfortable with good facilities and nice showers. The staff have also been generally described as friendly and accommodating.

The staff at The High Flyer are a standout feature of this wonderful hotel with many reviewers praising their excellent service and helpful nature. Guests consistently mention the friendly, polite and welcoming staff who go above and beyond to ensure every guest feels comfortable and at home during their stay. The management, owners and even temporary staff covering the hotel are all commended for their exceptional service and many guests noted the staff's professionalism and attentiveness. However, a small number of guests did mention encountering unprofessional or unhelpful staff members. Overall, The High Flyer is a great choice if you're looking for modern, clean and comfortable accommodation with exceptional staff in the heart of Ely.

Guests of The High Flyer hotel can enjoy the great advantage of easy and free parking during their stay. While parking on site for the establishment itself is limited, there is a public car park right next door that is mostly free and rarely checked. Some guests were lucky enough to find a space in the small hotel car park or just outside the hotel. However, the so called "free parking" spaces were limited and suspected to be taken up by staff. Despite the limited parking, the location of the hotel was excellent and conveniently located near plenty of food and drink places.