7,258,491 hotelsin 60 categories
5-Star Hotels with Spa in Embu
28 HOTELS IN AND AROUND EMBURanking can be influenced by the commissions we receive.20 hotels nearby!
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5 Star
Luxury
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Summary of reviews
Palácio Tangará, Oetker Hotels is an exceptional luxury hotel located in the midst of São Paulo's bustling city, yet offering a peaceful retreat in Burle Marx park. The spacious and comfortable rooms with classic and sophisticated decor come equipped with the coziest of beds, excellent lighting and large mirrors. The hotel's staff provides top-notch and impeccable service, prioritizing guest satisfaction. The in-house spa, multiple pool areas and recreation area for children provide fantastic facilities for relaxation. The hotel's dining options offer internationally acclaimed cuisine with Jean-Georges restaurant being a must-try. While some guests found the breakfast lacking, the hotel's other amenities make up for it. Palácio Tangará's romantic ambiance and thoughtful preparations make it a fantastic location for a romantic getaway. Overall, Palácio Tangará, Oetker Hotels is an immaculate 5-star hotel with exceptional service and amenities, perfect for a luxurious stay in São Paulo.
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5 Star
Spa
Luxury
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Summary of reviews
The JW Marriott Hotel Sao Paulo consistently receives accolades from guests, highlighting its impressive amenities and service that embody five-star luxury. Situated in a safe neighborhood, the hotel is ideally located for business travelers, close to key commercial areas like Berrini, and neighboring shopping centers and corporate offices. While slightly distant from São Paulo's main tourist attractions, the convenience of transportation ensures easy access to explore the city.
A standout feature of the hotel is the exceptional breakfast, renowned for its wide array of delicious options including homemade Italian breads and quality fruits, complemented by attentive service. Dinner at the hotel's restaurant, Neto, receives mixed reviews. While some guests praise the spectacular dining experience, others note the need for more variety and improved flavor considering the cost.
Guest accommodations are spacious, clean, and stylishly designed, with comfortable beds and well-equipped bathrooms that include luxurious tubs. The rooms offer breathtaking views and quiet atmospheres, contributing to a relaxed and comfortable stay. Cleanliness throughout the hotel is impeccable, with guests frequently commenting on the well-maintained, fragrant environment and pristine public areas.
The staff at JW Marriott Hotel Sao Paulo is frequently described as friendly, helpful, and exceptionally professional, with personal attention to detail that ensures guests feel special. The concierge service is particularly praised, adding to the hotel's reputation for outstanding service.
The hotel's spa offers a wonderful and relaxing experience, with highly praised facilities and skilled staff delivering enjoyable massages. Guests also commend the beautiful, semi-Olympic sized pool, although some suggest improvements in pool heating during colder days. The gym facility is top-notch, well-equipped, and spacious, contributing significantly to the hotel's reputation for excellent amenities.
Overall, the JW Marriott Hotel Sao Paulo epitomizes luxury accommodation, blending comfort and style with an outstanding commitment to high standards. Guests consistently describe it as a fantastic option, often highlighting it as one of the best places they have stayed, making it a pinnacle of hospitality in São Paulo.
A standout feature of the hotel is the exceptional breakfast, renowned for its wide array of delicious options including homemade Italian breads and quality fruits, complemented by attentive service. Dinner at the hotel's restaurant, Neto, receives mixed reviews. While some guests praise the spectacular dining experience, others note the need for more variety and improved flavor considering the cost.
Guest accommodations are spacious, clean, and stylishly designed, with comfortable beds and well-equipped bathrooms that include luxurious tubs. The rooms offer breathtaking views and quiet atmospheres, contributing to a relaxed and comfortable stay. Cleanliness throughout the hotel is impeccable, with guests frequently commenting on the well-maintained, fragrant environment and pristine public areas.
The staff at JW Marriott Hotel Sao Paulo is frequently described as friendly, helpful, and exceptionally professional, with personal attention to detail that ensures guests feel special. The concierge service is particularly praised, adding to the hotel's reputation for outstanding service.
The hotel's spa offers a wonderful and relaxing experience, with highly praised facilities and skilled staff delivering enjoyable massages. Guests also commend the beautiful, semi-Olympic sized pool, although some suggest improvements in pool heating during colder days. The gym facility is top-notch, well-equipped, and spacious, contributing significantly to the hotel's reputation for excellent amenities.
Overall, the JW Marriott Hotel Sao Paulo epitomizes luxury accommodation, blending comfort and style with an outstanding commitment to high standards. Guests consistently describe it as a fantastic option, often highlighting it as one of the best places they have stayed, making it a pinnacle of hospitality in São Paulo.
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5 Star
Spa
Luxury
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Summary of reviews
The Grand Hyatt São Paulo has received overwhelmingly positive reviews from guests. The hotel's privileged and excellent location is a standout feature, especially the stunning views of the Ponte Estaiada bridge. The breakfast is also highly praised, as is the impeccable array of dining options offered at the hotel. Guests love the comfortable and spacious rooms, as well as the exceptional cleanliness throughout the hotel. The staff is particularly noteworthy with guests describing them as polite, attentive and willing to assist in any way possible. The spa provides a high-quality experience, although the pool area can get a bit crowded at times. Families and pet owners will find the Grand Hyatt São Paulo to be a great choice for their travel needs. Overall, the Grand Hyatt São Paulo provides a luxurious experience that guests recommend to others.
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5 Star
Spa
Luxury
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Summary of reviews
Radisson Alphaville consistently receives high praise for its excellent location, being centrally situated and conveniently close to restaurants, shops and major highways. This makes it an ideal choice for both business and leisure travelers. Guests particularly appreciate the convenience of accessing popular dining options and shopping centers and value the strategic placement for meetings and appointments, striking a balance between tranquility and accessibility.
Breakfast at Radisson Alphaville generally receives positive feedback for its variety and quality, but some guests note that it can become repetitive over extended stays. On the other hand, the dinner experience is less favorable with some diners mentioning the restaurant's limited operating hours and issues with room service efficiency.
The rooms are highlighted for their spaciousness and comfort, featuring large beds and good amenities. However, many guests point out the need for updates and better maintenance, noting issues like outdated furniture, musty smells and inadequate lighting. Despite this, the hotel's cleanliness receives mixed reviews with many praising the clean rooms and overall tidiness, while others point out areas needing improvement, such as carpets and specific amenities.
The staff at Radisson Alphaville are consistently praised for their friendliness and helpfulness, contributing significantly to the hotel's positive atmosphere. Exceptional customer service from the attentive and professional staff enhances the overall guest experience.
Free Wi-Fi at the hotel receives mixed reviews with some guests experiencing good connectivity, while others report inconsistent service and poor internet signals.
The gym and pool facilities draw mixed reactions with some appreciating the equipment and warm pool, while others suggest improvements such as better maintenance and additional amenities. The parking services also receive varied feedback; while some guests commend the fast valet service, others report significant delays and issues related to parking logistics.
The beds at Radisson Alphaville generally receive positive remarks with many guests describing them as comfortable and conducive to a good night's sleep. However, there is some inconsistency in the bedding experience with occasional complaints about the comfort and cleanliness of blankets and pillows.
General feedback suggests that Radisson Alphaville falls short of five-star expectations with several reviewers noting that the amenities and services do not fully align with a higher star rating.
For business travelers, Radisson Alphaville is considered an excellent choice, offering suitable workspaces, convenient location for business engagements and essential amenities for a productive stay, including conference rooms.
In summary, Radisson Alphaville is commended for its prime location, comfortable rooms and friendly staff, making it a favored choice for many travelers, particularly those on business. However, areas such as breakfast variety, room updates and dining services require improvement to enhance the overall guest experience.
Breakfast at Radisson Alphaville generally receives positive feedback for its variety and quality, but some guests note that it can become repetitive over extended stays. On the other hand, the dinner experience is less favorable with some diners mentioning the restaurant's limited operating hours and issues with room service efficiency.
The rooms are highlighted for their spaciousness and comfort, featuring large beds and good amenities. However, many guests point out the need for updates and better maintenance, noting issues like outdated furniture, musty smells and inadequate lighting. Despite this, the hotel's cleanliness receives mixed reviews with many praising the clean rooms and overall tidiness, while others point out areas needing improvement, such as carpets and specific amenities.
The staff at Radisson Alphaville are consistently praised for their friendliness and helpfulness, contributing significantly to the hotel's positive atmosphere. Exceptional customer service from the attentive and professional staff enhances the overall guest experience.
Free Wi-Fi at the hotel receives mixed reviews with some guests experiencing good connectivity, while others report inconsistent service and poor internet signals.
The gym and pool facilities draw mixed reactions with some appreciating the equipment and warm pool, while others suggest improvements such as better maintenance and additional amenities. The parking services also receive varied feedback; while some guests commend the fast valet service, others report significant delays and issues related to parking logistics.
The beds at Radisson Alphaville generally receive positive remarks with many guests describing them as comfortable and conducive to a good night's sleep. However, there is some inconsistency in the bedding experience with occasional complaints about the comfort and cleanliness of blankets and pillows.
General feedback suggests that Radisson Alphaville falls short of five-star expectations with several reviewers noting that the amenities and services do not fully align with a higher star rating.
For business travelers, Radisson Alphaville is considered an excellent choice, offering suitable workspaces, convenient location for business engagements and essential amenities for a productive stay, including conference rooms.
In summary, Radisson Alphaville is commended for its prime location, comfortable rooms and friendly staff, making it a favored choice for many travelers, particularly those on business. However, areas such as breakfast variety, room updates and dining services require improvement to enhance the overall guest experience.
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5 Star
Spa
Family
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Summary of reviews
The Hilton Sao Paulo Morumbi is a highly recommended five-star hotel with exceptional facilities and services. Guests praise the hotel's excellent location, which is near many tourist spots, bars, restaurants and nightlife. The breakfast is described as incredible with a broad variety of healthy options. The rooms are spacious and comfortable with great amenities, particularly the beds. The hotel prides itself on its immaculate cleanliness and the staff is described as excellent, cordial and attentive. The spa, gym and pool are standout features with state-of-the-art equipment and a welcoming atmosphere. The hotel is considered a luxurious stay in Sao Paulo with sophisticated decor and top-notch amenities. While some guests have minor complaints, the overall experience is excellent with exceptional service from the staff.
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5 Star
Spa
Luxury
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Summary of reviews
Gran Estanplaza Berrini in São Paulo is consistently lauded for its prime location, exceptional staff and inviting atmosphere. Located near the World Trade Center and vital venues, it serves as an ideal base for both business and leisure travelers, offering easy access to shopping malls like D&D Shopping and Shopping Morumbi, as well as numerous dining options. The tranquil and safe neighborhood allows for comfortable exploration on foot and convenient access to Congonhas Airport.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
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5 Star
Spa
Luxury
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Summary of reviews
The Grand Mercure São Paulo Vila Olímpia is highly regarded for its prime location in the upscale Vila Olímpia neighborhood, making it an excellent choice for business travelers and tourists alike. Conveniently situated near major business districts, shopping centers such as Vila Olímpia Shopping and JK Iguatemi, a variety of restaurants, bars and entertainment options, it offers easy connectivity to local transportation, including the Vila Olímpia train station. The area is described as safe and pleasant, ideal for exploring on foot.
Guests consistently praise the hotel for its exceptional cost-benefit ratio, providing comfortable, clean accommodations equipped with modern amenities. Breakfast is a standout feature, celebrated for its exceptional quality and variety of options, although its cost can be high. The dinner experience is somewhat mixed with commendations for the restaurant's ambiance and live music, but room service and menu variety leave some room for improvement.
The rooms are noted for their comfort, spaciousness and modern decor with many guests appreciating the large beds, spacious bathrooms and overall cleanliness. However, some rooms may benefit from updated furnishings and better lighting. Cleanliness across the hotel is generally excellent, despite occasional lapses in housekeeping standards.
Grand Mercure São Paulo Vila Olímpia's staff receives high praise for their exceptional service and professionalism, significantly enhancing the guest experience. Specific staff members at the front desk and housekeeping are often highlighted for their warm and attentive service.
Although Wi-Fi service has room for improvement, the fitness facilities receive good reviews, meeting guests' needs effectively. Parking is functional but comes with an additional cost and the valet service could be more efficient.
The beds are widely praised for their comfort, contributing to a restful stay with many guests enjoying large, soft beds and high-quality bedding. Positioned in a significant business district, the hotel is an excellent choice for business travelers, offering meeting facilities and a strategic location near commercial activities.
Overall, Grand Mercure São Paulo Vila Olímpia combines a strategic and convenient setting, high-quality service and comfortable accommodations, making it a favored choice for many visitors.
Guests consistently praise the hotel for its exceptional cost-benefit ratio, providing comfortable, clean accommodations equipped with modern amenities. Breakfast is a standout feature, celebrated for its exceptional quality and variety of options, although its cost can be high. The dinner experience is somewhat mixed with commendations for the restaurant's ambiance and live music, but room service and menu variety leave some room for improvement.
The rooms are noted for their comfort, spaciousness and modern decor with many guests appreciating the large beds, spacious bathrooms and overall cleanliness. However, some rooms may benefit from updated furnishings and better lighting. Cleanliness across the hotel is generally excellent, despite occasional lapses in housekeeping standards.
Grand Mercure São Paulo Vila Olímpia's staff receives high praise for their exceptional service and professionalism, significantly enhancing the guest experience. Specific staff members at the front desk and housekeeping are often highlighted for their warm and attentive service.
Although Wi-Fi service has room for improvement, the fitness facilities receive good reviews, meeting guests' needs effectively. Parking is functional but comes with an additional cost and the valet service could be more efficient.
The beds are widely praised for their comfort, contributing to a restful stay with many guests enjoying large, soft beds and high-quality bedding. Positioned in a significant business district, the hotel is an excellent choice for business travelers, offering meeting facilities and a strategic location near commercial activities.
Overall, Grand Mercure São Paulo Vila Olímpia combines a strategic and convenient setting, high-quality service and comfortable accommodations, making it a favored choice for many visitors.
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Spa
5 Star
Sustainability Journey
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Summary of reviews
The Pullman Sao Paulo Vila Olimpia is a top choice for travelers looking for a comfortable and convenient stay in the heart of Sao Paulo. The hotel's excellent location within walking distance of multiple shopping centers, restaurants and the Congonhas Airport is highly praised by guests. The breakfast is exceptional with high-quality gastronomy, fresh artisan bread, fruits and juices and accommodating diets. The rooms are clean, comfortable and well-equipped with amenities, although some guests noted minor issues with lighting and ventilation. The hotel's cleanliness is spotless and attention to detail is highly praised. The staff is exceptional with attentive and friendly service, particularly for families with children. The beds are described as marvelous, very good and comfortable. Overall, the Pullman Sao Paulo Vila Olimpia is an exceptional five-star hotel with excellent facilities, customer service and location. While some guests feel the high prices don't justify the overall experience, most guests strongly recommend it as the best hotel in Brazil.
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5 Star
Spa
Sustainability Journey
LuXXoR Hotel Première Faria Lima - On The São Paulo Sky Line - king Duplex Studio Veranda - Executive Class - Red Velvet Edition13.0 mi from Embu
Hotel in Sao Paulo
6.1
Rated$
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Spa
5 Star
Family
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Spa
5 Star
Luxury
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Spa
5 Star
Luxury
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This uniquely shaped hotel in the heart of Sao Paulo features 84 rooms and 10 suites, all modern and comfortably appointed to offer the most relaxing stay to all guests. The hotel also offers a spa area with various skin care treatments and massage options, as well as the Skye Restaurant and Bar right on the hotel's rooftop, providing breathtaking panoramic views over the area.
Summary of reviews
Hotel Unique is a luxurious five-star hotel in São Paulo that boasts an excellent location by the Ibirapuera Park, offering stunning views. The hotel's rooftop with its unique red-tiled pool, is a perfect spot for pleasant evenings and the Skye restaurant and bar receive positive reviews for their fantastic meals. The hotel rooms are well-decorated, comfortable and spacious with great facilities, comfortable beds, excellent showers and even whirlpool tubs. The hotel prides itself on offering exceptional cleanliness and service with attentive, friendly and efficient staff. While some guests find the breakfast and dinner options to be lacking in quality or variety and some consider the hotel to be expensive, overall, Hotel Unique is an unforgettable experience that comes close to perfection.
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5 Star
Spa
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Lap Lanes
Outdoor Pool
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Summary of reviews
The Hotel Fasano Sao Paulo is a top-tier hotel with exceptional service, luxurious rooms and world-class amenities. Guests praise its outstanding location, surrounded by great restaurants and shops and its convenience for tourists. The hotel's breakfast is delightful with a delicious and varied selection of food and the rooms are spacious, comfortable and immaculately clean. The staff is attentive, polite, helpful and professional, ensuring an amazing experience. The hotel's outstanding cleanliness with excellent hygiene and attention to detail, impresses guests, although some mention it needs renovation. Overall, guests agree that Hotel Fasano Sao Paulo is an exceptional five-star hotel with style, history and class and highly recommend it for anyone looking for a luxurious stay in the heart of São Paulo.
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5 Star
Spa
Luxury
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Brazil’s finest example of luxury hospitality, the hotel is situated in the center of the elegant Jardins neighborhood of Sao Paulo.
Summary of reviews
Emiliano São Paulo in São Paulo's Jardins district is a top pick for travelers looking for a luxurious and comfortable stay in the heart of the city. The hotel's excellent location near high-end shops and restaurants is a major draw for guests. The breakfast experience is unbeatable with top-notch food and à la carte options. The rooms are spacious, comfortable and well-maintained with excellent sound isolation. The hotel is known for its exceptional cleanliness and attention to detail. The staff is fantastic, amazing and impeccable, providing unparalleled service and hospitality. Emiliano São Paulo offers a truly exceptional five-star experience with modern and luxurious facilities and access to top-rated restaurants and high-end shopping. Overall, the hotel is a perfect choice for those seeking a comfortable and unforgettable stay in São Paulo.
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5 Star
Spa
Boutique-Style
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Summary of reviews
The Grand Mercure São Paulo Ibirapuera is widely praised for its exceptional location, situated conveniently near Ibirapuera Park. This makes it an ideal choice for guests who appreciate the tranquility and greenery of one of São Paulo’s most famous parks. Its proximity to the park and airports is a significant plus for both business travelers and those attending nearby events. However, the walking accessibility to amenities like pharmacies, bars and restaurants could be improved.
Guests commend the hotel's breakfast for its variety, quality and service, often describing it as one of the best in São Paulo. The breakfast area is noted as pleasant and inviting with many guests enjoying the diverse array of fresh ingredients. Despite the high cost, the breakfast experience generally stands out as exceptional.
Dinner experiences at the hotel receive mixed reviews. While the restaurant P.Verger and room service meals are often praised for their delicious and well-prepared dishes, there are areas for improvement, including the taste of the food, variety of options and service speed. The cafe on the ground floor is a popular spot, particularly for its fabulous mille-feuille.
The rooms are spacious and comfortable, frequently highlighted for their large beds and excellent bedding. Guests also enjoy the views from the rooms and the classic style of the hotel. However, there are consistent mentions of the need for renovations due to outdated furniture, carpets and decor. Maintenance issues and occasional noise and smell problems also detract from the overall experience.
Cleanliness at the hotel is generally well-regarded with common areas and rooms often described as clean and tidy. There are occasional lapses, such as dusty areas and dated facilities, indicating a need for a more thorough and consistent cleaning routine.
The staff at the Grand Mercure São Paulo Ibirapuera are celebrated for their exceptional kindness and attentiveness. Guests consistently highlight the professionalism and helpful nature of the employees with specific mentions of polite and competent staff members. Isolated instances of delayed check-ins and staffing during busy times do not overshadow the overall positive sentiment.
Wi-Fi connectivity is a notable area for improvement with guests facing issues related to speed and reliability, especially in their rooms. This is a crucial aspect that needs to be addressed to meet the expectations of both leisure and business travelers.
The gym and pool facilities receive positive feedback for their quality and cleanliness, though suggestions for better equipment and pool heating are noted. The tennis courts are well-maintained, providing a flexible and safe environment for guests.
Parking is secure and convenient, despite some challenges related to high fees and occasional access issues. The hotel offers a comfortable stay for families with spacious rooms and accommodating services, although some issues with room conditions and amenities are mentioned.
Guests frequently commend the comfort and quality of the beds, noting the excellent and spacious king-sized beds, soft pillows and clean bedding. While there are occasional mentions of poorly maintained areas, the general consensus remains positive.
Overall, while the Grand Mercure São Paulo Ibirapuera offers several high-quality features and services, there are areas that need enhancement to fully meet the expectations of a five-star property. Connectivity issues, the need for renovations and improvements in dining options and service could significantly enhance the guest experience. Nonetheless, the hotel's location, breakfast offerings, room comfort, cleanliness and exceptional staff service make it a noteworthy option for visitors to São Paulo.
Guests commend the hotel's breakfast for its variety, quality and service, often describing it as one of the best in São Paulo. The breakfast area is noted as pleasant and inviting with many guests enjoying the diverse array of fresh ingredients. Despite the high cost, the breakfast experience generally stands out as exceptional.
Dinner experiences at the hotel receive mixed reviews. While the restaurant P.Verger and room service meals are often praised for their delicious and well-prepared dishes, there are areas for improvement, including the taste of the food, variety of options and service speed. The cafe on the ground floor is a popular spot, particularly for its fabulous mille-feuille.
The rooms are spacious and comfortable, frequently highlighted for their large beds and excellent bedding. Guests also enjoy the views from the rooms and the classic style of the hotel. However, there are consistent mentions of the need for renovations due to outdated furniture, carpets and decor. Maintenance issues and occasional noise and smell problems also detract from the overall experience.
Cleanliness at the hotel is generally well-regarded with common areas and rooms often described as clean and tidy. There are occasional lapses, such as dusty areas and dated facilities, indicating a need for a more thorough and consistent cleaning routine.
The staff at the Grand Mercure São Paulo Ibirapuera are celebrated for their exceptional kindness and attentiveness. Guests consistently highlight the professionalism and helpful nature of the employees with specific mentions of polite and competent staff members. Isolated instances of delayed check-ins and staffing during busy times do not overshadow the overall positive sentiment.
Wi-Fi connectivity is a notable area for improvement with guests facing issues related to speed and reliability, especially in their rooms. This is a crucial aspect that needs to be addressed to meet the expectations of both leisure and business travelers.
The gym and pool facilities receive positive feedback for their quality and cleanliness, though suggestions for better equipment and pool heating are noted. The tennis courts are well-maintained, providing a flexible and safe environment for guests.
Parking is secure and convenient, despite some challenges related to high fees and occasional access issues. The hotel offers a comfortable stay for families with spacious rooms and accommodating services, although some issues with room conditions and amenities are mentioned.
Guests frequently commend the comfort and quality of the beds, noting the excellent and spacious king-sized beds, soft pillows and clean bedding. While there are occasional mentions of poorly maintained areas, the general consensus remains positive.
Overall, while the Grand Mercure São Paulo Ibirapuera offers several high-quality features and services, there are areas that need enhancement to fully meet the expectations of a five-star property. Connectivity issues, the need for renovations and improvements in dining options and service could significantly enhance the guest experience. Nonetheless, the hotel's location, breakfast offerings, room comfort, cleanliness and exceptional staff service make it a noteworthy option for visitors to São Paulo.
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5 Star
Spa
Luxury
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Spa
5 Star
Boutique-Style
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Summary of reviews
The Pullman Sao Paulo Ibirapuera is a highly recommended hotel for both business and leisure travelers due to its excellent location near Ibirapuera Park and easy access to Av. Paulista. Guests praise the friendly staff and excellent service, particularly the incredible breakfast and stunning views of the park from the rooms. The rooms are spacious, comfortable and well-maintained with good showers and quality bedding. The hotel is also highly praised for its cleanliness and attentive staff. The cozy and comfortable beds are a highlight of the stay, contributing to a great night's sleep. Overall, the Pullman Sao Paulo Ibirapuera is an exceptional hotel with fantastic facilities and services, making it a perfect choice for anyone looking for a five-star hotel experience.
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5 Star
Spa
Luxury
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Summary of reviews
The Renaissance São Paulo Hotel is a luxurious 5-star hotel located in the heart of São Paulo's best area, Avenida Paulista. Guests rave about the hotel's exceptional service and staff, who go above and beyond to ensure a comfortable and enjoyable stay. The hotel's facilities are perfect with spacious and comfortable rooms, exceptional cleanliness and stunning views of the city. The breakfast is exceptional with a variety of options and fantastic views. The Terraço Jardins restaurant offers high-quality food, although some guests have reported long wait times. The hotel's emphasis on cleanliness and organization is highly praised with excellent service from housekeeping staff. The beds are superbly comfortable with high-end bedding and cozy down pillows. While some guests have expressed concerns about the high prices and small room sizes, the overall consensus is that the Renaissance São Paulo Hotel is a perfect choice for travelers seeking luxury, comfort and convenience during their stay in São Paulo.
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5 Star
Spa
Luxury
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