Emerald, 22 Springsure Road-23.541445,148.173198(Show on Map)
7.3
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Emerald Explorers Inn is frequently lauded by guests for its enviable location, exceptional staff service, and comfortable accommodations. The inn is strategically situated in a serene yet central part of town, allowing guests to enjoy a peaceful retreat while still being within easy reach of key areas and amenities. This balance of tranquility and accessibility makes it a popular choice for both solo travelers and groups.
The rooms are praised for their spaciousness and modern conveniences, such as air conditioning and free Wi-Fi, which contribute to a welcoming atmosphere. Many guests appreciate the comfortable beds, adding to the restful experience. While the décor may appear somewhat dated, the rooms are well-maintained with thoughtful touches like coffee pod machines and charming views of the pool. Additionally, the dog-friendly options further enhance the appeal for families.
Although the breakfast service has garnered mixed reactions due to occasional closures and limited selection, the staff's adaptability in providing alternatives like continental tray breakfasts is noted positively. Despite some shortcomings, the quality of the meals, particularly during dinner, has been favorably mentioned by guests.
Cleanliness, while predominantly satisfactory, shows some inconsistencies. Many visitors highlight the inn's tidy rooms and facilities, which create a welcoming setting. However, a few reviews point to isolated incidents where cleanliness fell short, impacting the overall experience for some.
The staff at Emerald Explorers Inn consistently earn high praise for their friendly and accommodating nature. They are recognized for their warm welcome, helpful attitudes, and dedication to resolving any issues promptly. Families specifically appreciate the staff's efforts to ensure a pleasant stay for children, contributing to the inn's reputation for exceptional service and genuine hospitality.
Overall, Emerald Explorers Inn offers a comfortable and enjoyable stay, with a strong emphasis on service and convenience, leaving a positive impression on its guests.
Categories
Parking
This inn offers large undercover parking specifically designed to accommodate bigger vehicles such as trailers, buses, and trucks, providing exceptional convenience for guests with larger transportation needs. On-site parking is available free of charge.
Pool
Outdoor Pool
Accessible
4 Star
Outdoor Pool
Room Types
Deluxe Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin room features air conditioning, a tea and coffee maker, a flat-screen TV and a terrace. The unit offers 2 beds.
Executive Queen Twin RoomThe spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features a seating area, flat-screen TV, pool views, as well as chocolate for guests. The unit offers 2 beds.
Two-Bedroom Family RoomA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this family room. The unit has 4 beds.
Standard Spa SuiteGuests will have a special experience as this double room provides a spa bath. The spacious double room offers air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Executive Spa SuiteIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Self Contained ApartmentThe spacious apartment features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.
Queen Room with Pool ViewThe spacious double room features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe RoomThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. There is a dining area, a wardrobe and a patio and complimentary chocolate is provided for guests. The unit offers 2 beds.
Guest Reviews
7.3
Good
Review Summaries
Location
Emerald Explorers Inn boasts an enviable location that consistently impresses its guests. Nestled in a central yet tranquil part of town, it provides an ideal escape from the hustle and bustle while still being conveniently accessible. The inn's proximity to key areas means guests have an easy stroll to the nearby shopping center and other essential facilities, ensuring a blend of convenience and peace. The location perfectly balances the need for quietude with accessibility, making it easy to find and offering a reassuring sense of safety and serenity away from busier areas. With family rooms available, it caters well to both solo travelers and groups, offering an enjoyable stay with attentive staff ready to assist.
Breakfast
Emerald Explorers Inn offers a culinary experience that has left many guests with mixed impressions, primarily due to unexpected closures and limited breakfast options. While some guests found themselves disappointed by the closure of the on-site restaurant, which was not clearly communicated during booking, there were instances where the staff addressed specific needs. On weekends, when breakfast service was not available in the restaurant, the staff demonstrated flexibility by accommodating requests for a continental tray breakfast delivered to rooms. The quality of these meals has been noted positively, with some guests praising both the breakfast and dinner offerings. However, for those expecting a traditional English breakfast, the selection may not meet expectations, focusing mainly on bacon, eggs, and toast. Despite these hiccups, the attentive response from the staff in specific situations reflects a willingness to enhance the guest experience wherever possible.
Rooms
Emerald Explorers Inn provides a welcoming experience with its spacious and clean rooms, which are also equipped with modern conveniences like air conditioning and free Wi-Fi. Travelers appreciate the considerable size of the rooms, ensuring enough space for families and groups. Many reviews highlight the comfortable beds, making for restful nights. Guests also find value in the affordability of the accommodations, especially when traveling. The rooms, though somewhat dated, are well-maintained and offer thoughtful touches such as coffee pod machines and dual access points. Additionally, animal lovers will appreciate the dog-friendly options, adding to the overall appeal for families. Moreover, select rooms offer delightful views of the pool, contributing to a pleasant atmosphere. With clean facilities and a well-rounded offering, Emerald Explorers Inn consistently earns recommendations from guests wanting comfort and a touch of luxury during their stay.
Beds
The beds at Emerald Explorers Inn generally receive positive feedback for their comfort, with many guests mentioning that they found them extremely comfortable. Cleanliness also contributes to the overall appeal, with clean linen enhancing the sleeping experience. Guests appreciate the spacious and comfortable rooms, an important aspect for a restful stay. However, there are mixed feelings about the firmness of the beds, which some individuals might find hard depending on personal preference. A recurring issue is the pillows, which are criticized for being too high and uncomfortable, with several guests recommending bringing their own for a better night's sleep.
Cleanliness
Emerald Explorers Inn offers a mixed experience when it comes to cleanliness, as reflected in various guest reviews. On the positive side, many visitors praise the inn for its cleanliness, describing rooms as clean, tidy, and very comfortable. The spacious accommodations paired with exceptionally tidy and equipped rooms create a welcoming atmosphere for guests. Several patrons were pleased with the clean bathroom and toilet facilities, alongside comfortable beds and pillows.
However, some reviewers noted a few cleanliness issues, including a filthy room, a dirty air conditioner, and a crockery cupboard harboring a dead cockroach. The presence of mold inside a water jug and a sticky bedside table also detracted from the overall experience. While many guests found the location and amenities like the pool and free washer/dryer to be great, there were concerns about noise levels and unusual room configurations that affected comfort.
Overall, Emerald Explorers Inn seems to offer a predominantly clean and tidy environment for guests, though there are instances where cleaning standards fall short.
Staff
Emerald Explorers Inn consistently impresses visitors with its exceptional staff service, earning a reputation for friendliness and reliability. Guests frequently commend the staff for their warm welcome and accommodating nature, highlighting their positive and helpful attitudes. In particular, families appreciate the staff’s dedication to ensuring a smooth experience for children, emphasizing their amazing support. The cleaning team also receives notable praise for maintaining high standards of cleanliness. Visitors remark on the staff’s readiness to tackle any issue, demonstrating a willingness to go above and beyond to resolve challenges swiftly. Their courteous demeanor is a recurring theme, with interactions described as pleasant and lovely, reinforcing a sense of genuine hospitality. Even when operating under less straightforward circumstances, staff members manage to negotiate with ease and provide amazing service. Overall, Emerald Explorers Inn guarantees a stay punctuated by excellent service, characterized by a helpful and kind team that leaves a lasting impression on guests.
FAQ
Yes, Emerald Explorers Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Emerald Explorers Inn.
No, Emerald Explorers Inn doesn't allow dogs.
Yes, parking facilities are available at Emerald Explorers Inn.
