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Hotels with Indoor Pool, Taking Steps Towards Sustainability in Emilio Ribas
9 HOTELS IN AND AROUND EMILIO RIBASRanking can be influenced by the commissions we receive.9 hotels nearby!
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Summary of reviews
Bendito Cacao Resort & Spa is celebrated for its breathtaking mountain-top location, offering stunning panoramic views and a peaceful atmosphere. Guests find the serene retreat a welcome escape from city life, although its isolation may pose a challenge for those without a vehicle.
Breakfast at the resort has received high praise for its abundance and quality, with a variety of options including Cacau Show chocolates. Despite occasional managerial hiccups, it remains a highlight of the stay. The dining experience, however, presents a mix of reviews. While service and certain dishes like fondue and desserts are commended, the limited menu and variable food quality suggest room for improvement.
The rooms are spacious and comfortable, with excellent bedding and stunning views. Although some decor feels dated and there are minor maintenance issues, the tranquil environment enhances the overall lodging experience. Cleanliness receives mixed feedback, with high marks for room maintenance but areas like the pool needing more attentiveness. Staff service is frequently lauded for its politeness and attentiveness, with room for improvement among younger staff.
The spa garners accolades for its quality treatments and skilled professionals, despite some technical hiccups. The gym is functional but could benefit from modern updates. The pool area, featuring a heated pool, is a major draw, offering relaxation with ample space and pleasant amenities. Parking options provide convenience, although a lack of valet service and challenging access may be a downside for some.
Families find Bendito Cacao Resort & Spa particularly appealing due to its inviting atmosphere and diverse activities for children, including a kids' area and a free chocolate-tasting program. The exceptional bedding contributes to the comfort, albeit with some issues regarding split mattresses.
Overall, the resort promises an impressive 5-star ambiance, particularly in its architectural beauty and breakfast offerings. However, certain aspects such as dining and upkeep need enhancement to fully realize the luxury experience guests anticipate. Despite these areas for growth, Bendito Cacao Resort & Spa remains a favored destination for tranquil getaways, with its scenic beauty and strong hospitality service standing out.
Breakfast at the resort has received high praise for its abundance and quality, with a variety of options including Cacau Show chocolates. Despite occasional managerial hiccups, it remains a highlight of the stay. The dining experience, however, presents a mix of reviews. While service and certain dishes like fondue and desserts are commended, the limited menu and variable food quality suggest room for improvement.
The rooms are spacious and comfortable, with excellent bedding and stunning views. Although some decor feels dated and there are minor maintenance issues, the tranquil environment enhances the overall lodging experience. Cleanliness receives mixed feedback, with high marks for room maintenance but areas like the pool needing more attentiveness. Staff service is frequently lauded for its politeness and attentiveness, with room for improvement among younger staff.
The spa garners accolades for its quality treatments and skilled professionals, despite some technical hiccups. The gym is functional but could benefit from modern updates. The pool area, featuring a heated pool, is a major draw, offering relaxation with ample space and pleasant amenities. Parking options provide convenience, although a lack of valet service and challenging access may be a downside for some.
Families find Bendito Cacao Resort & Spa particularly appealing due to its inviting atmosphere and diverse activities for children, including a kids' area and a free chocolate-tasting program. The exceptional bedding contributes to the comfort, albeit with some issues regarding split mattresses.
Overall, the resort promises an impressive 5-star ambiance, particularly in its architectural beauty and breakfast offerings. However, certain aspects such as dining and upkeep need enhancement to fully realize the luxury experience guests anticipate. Despite these areas for growth, Bendito Cacao Resort & Spa remains a favored destination for tranquil getaways, with its scenic beauty and strong hospitality service standing out.
Categories
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Luxury
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Summary of reviews
Hotel Leão da Montanha stands out as a highly attractive option for visitors due to its prime location. Situated a short walk, around 5 to 10 minutes, from the bustling Capivari neighborhood, it offers easy access to a range of attractions, dining and shopping options. Guests frequently praise the hotel's proximity to downtown, including Capivari Square and various parks, while still enjoying a peaceful and serene stay. The balance of being close to downtown yet situated in a quiet area makes the hotel appealing for those wanting both excitement and tranquility.
The hotel’s breakfast is a notable highlight with numerous guests calling it wonderful, excellent and very good. Praise centers on the variety and abundance of options, including a wide array of breads, cakes, fruits, yogurts and items catering to dietary restrictions such as gluten- and lactose-free options. Despite minor critiques labeling it as simple or repetitive, the overall sentiment is extremely positive, particularly due to the quality and freshness of offerings and the pleasant ambiance of the breakfast area.
Dining experiences also received positive feedback, especially for the restaurant's good food, delicious dishes and reasonable prices. Specific menu items like the pea risotto with filet mignon and the gnocchi in tomato sauce were highly appreciated. Special occasions like New Year's Eve and Christmas dinners were highlighted for their exceptional quality. While there were some criticisms regarding consistency and the infrastructure of the restaurant itself, many guests still found the dining experience satisfying.
Guests have a generally favorable view of the rooms, finding them clean, spacious and comfortable. Many rooms offer beautiful views and balconies, adding to their appeal. However, there are inconsistencies with some areas in need of modernization. Issues such as musty smells, weak lighting and outdated decor were noted, alongside practical inconveniences such as insufficient power outlets and lack of air conditioning. Overall, the rooms cater well to families and larger groups despite these drawbacks.
Cleanliness is another strong suit for Hotel Leão da Montanha with many guests praising the excellent levels of cleanliness and the detailed daily room cleaning. Yet, there are areas needing improvement, such as the playroom, gym and some older rooms where cleaning standards fall short.
The staff at Hotel Leão da Montanha receive high marks for their exceptional service and professionalism. Reviews frequently mention the staff's attentiveness, friendliness and helpfulness, from the front desk to the restaurant to housekeeping. This level of service significantly enhances the overall guest experience.
Opinions on the free Wi-Fi service are mixed with some guests experiencing excellent connectivity and others facing significant issues, especially during peak occupancy times. Similarly, feedback on the spa and wellness facilities is mixed though often positive with the heated pool and sauna earning particular praise. However, maintenance issues and a need for clearer instructions could improve satisfaction.
The gym also garners mixed reviews with some visitors finding it functional while others note the old and non-functional equipment, indicating a need for modernization and better upkeep.
The heated pool is generally well-received with many guests finding it a delightful feature, suitable for both adults and children. However, some reviews mention the need for better structural maintenance and insulation.
Parking facilities at Hotel Leão da Montanha are commendable, characterized by free and ample parking options. Despite occasional minor inconveniences, the secure and spacious parking area significantly contributes to a pleasant stay.
In summary, Hotel Leão da Montanha offers a combination of excellent location, great breakfast, satisfactory dining experiences, clean and spacious rooms and commendable staff service, enhancing the overall guest stay. While there are areas for improvement, such as room updates, Wi-Fi reliability and gym maintenance, the hotel still delivers a largely positive and enjoyable experience for its visitors.
The hotel’s breakfast is a notable highlight with numerous guests calling it wonderful, excellent and very good. Praise centers on the variety and abundance of options, including a wide array of breads, cakes, fruits, yogurts and items catering to dietary restrictions such as gluten- and lactose-free options. Despite minor critiques labeling it as simple or repetitive, the overall sentiment is extremely positive, particularly due to the quality and freshness of offerings and the pleasant ambiance of the breakfast area.
Dining experiences also received positive feedback, especially for the restaurant's good food, delicious dishes and reasonable prices. Specific menu items like the pea risotto with filet mignon and the gnocchi in tomato sauce were highly appreciated. Special occasions like New Year's Eve and Christmas dinners were highlighted for their exceptional quality. While there were some criticisms regarding consistency and the infrastructure of the restaurant itself, many guests still found the dining experience satisfying.
Guests have a generally favorable view of the rooms, finding them clean, spacious and comfortable. Many rooms offer beautiful views and balconies, adding to their appeal. However, there are inconsistencies with some areas in need of modernization. Issues such as musty smells, weak lighting and outdated decor were noted, alongside practical inconveniences such as insufficient power outlets and lack of air conditioning. Overall, the rooms cater well to families and larger groups despite these drawbacks.
Cleanliness is another strong suit for Hotel Leão da Montanha with many guests praising the excellent levels of cleanliness and the detailed daily room cleaning. Yet, there are areas needing improvement, such as the playroom, gym and some older rooms where cleaning standards fall short.
The staff at Hotel Leão da Montanha receive high marks for their exceptional service and professionalism. Reviews frequently mention the staff's attentiveness, friendliness and helpfulness, from the front desk to the restaurant to housekeeping. This level of service significantly enhances the overall guest experience.
Opinions on the free Wi-Fi service are mixed with some guests experiencing excellent connectivity and others facing significant issues, especially during peak occupancy times. Similarly, feedback on the spa and wellness facilities is mixed though often positive with the heated pool and sauna earning particular praise. However, maintenance issues and a need for clearer instructions could improve satisfaction.
The gym also garners mixed reviews with some visitors finding it functional while others note the old and non-functional equipment, indicating a need for modernization and better upkeep.
The heated pool is generally well-received with many guests finding it a delightful feature, suitable for both adults and children. However, some reviews mention the need for better structural maintenance and insulation.
Parking facilities at Hotel Leão da Montanha are commendable, characterized by free and ample parking options. Despite occasional minor inconveniences, the secure and spacious parking area significantly contributes to a pleasant stay.
In summary, Hotel Leão da Montanha offers a combination of excellent location, great breakfast, satisfactory dining experiences, clean and spacious rooms and commendable staff service, enhancing the overall guest stay. While there are areas for improvement, such as room updates, Wi-Fi reliability and gym maintenance, the hotel still delivers a largely positive and enjoyable experience for its visitors.
Categories
Indoor Pool
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Kaliman Pousada Campos do Jordão - prédio Luxo
5.0 mi from Emilio Ribas
Hotel in Campos do Jordao
9.2
Excellent$
Info
Summary of reviews
Pousada Kaliman Luxo in Campos do Jordão has garnered extensive praise for its exceptional location, situating guests near downtown Capivari while maintaining a tranquil ambiance. This strategic placement offers easy access to the city's main attractions, shops and restaurants, along with beautiful hill views from the rooms' balconies. Guests enjoy the proximity to the Capivari Village and the convenience of walking to the bus station, enhancing their overall stay.
The inn’s breakfast is frequently acclaimed for its variety and taste with a generous selection of fruits, breads, cakes and savory options. Many guests describe it as exceptional and superb, contributing significantly to their positive experiences. While the dinner offerings receive mixed feedback due to the absence of lunch and dinner services, guests appreciate the delightful afternoon tea service, although they suggest the expansion of dining options.
Rooms are consistently praised for their spaciousness, cleanliness and comfort. Modern and practical design elements like large mirrors, efficient air conditioning and cozy beds make for a highly satisfying stay. The consistent cleanliness of the facilities, coupled with the attentive and friendly staff, enhances the welcoming atmosphere.
The staff at Pousada Kaliman Luxo stand out for their politeness and attentiveness, contributing significantly to the overall positive experience. The exceptional service spans from reception to housekeeping, ensuring guests feel well cared for.
While the Wi-Fi service has received mixed reviews with some guests experiencing weak and unstable signals, the spa and pool amenities are highlighted positively. The spa offers a clean, modern environment with a well-received hot water pool. The heated indoor pool is also praised despite occasional maintenance issues, adding a relaxing dimension to the stay.
The hotel provides ample parking with the convenience of monitored, covered spaces, although the first-come, first-served system and some design aspects of the parking ramp receive criticism. Despite these minor issues, most guests find the parking adequate and accessible.
Beds at Pousada Kaliman Luxo are frequently described as spacious and comfortable with large mattresses that ensure a restful night's sleep. The quality of the bedding and linens further enhances the overall comfort of the rooms.
Overall, Pousada Kaliman Luxo provides a peaceful and quiet retreat with excellent service, comfortable accommodations and a great location. The superb breakfast, attentive staff and various amenities make it an appealing choice for travelers seeking both convenience and tranquility.
The inn’s breakfast is frequently acclaimed for its variety and taste with a generous selection of fruits, breads, cakes and savory options. Many guests describe it as exceptional and superb, contributing significantly to their positive experiences. While the dinner offerings receive mixed feedback due to the absence of lunch and dinner services, guests appreciate the delightful afternoon tea service, although they suggest the expansion of dining options.
Rooms are consistently praised for their spaciousness, cleanliness and comfort. Modern and practical design elements like large mirrors, efficient air conditioning and cozy beds make for a highly satisfying stay. The consistent cleanliness of the facilities, coupled with the attentive and friendly staff, enhances the welcoming atmosphere.
The staff at Pousada Kaliman Luxo stand out for their politeness and attentiveness, contributing significantly to the overall positive experience. The exceptional service spans from reception to housekeeping, ensuring guests feel well cared for.
While the Wi-Fi service has received mixed reviews with some guests experiencing weak and unstable signals, the spa and pool amenities are highlighted positively. The spa offers a clean, modern environment with a well-received hot water pool. The heated indoor pool is also praised despite occasional maintenance issues, adding a relaxing dimension to the stay.
The hotel provides ample parking with the convenience of monitored, covered spaces, although the first-come, first-served system and some design aspects of the parking ramp receive criticism. Despite these minor issues, most guests find the parking adequate and accessible.
Beds at Pousada Kaliman Luxo are frequently described as spacious and comfortable with large mattresses that ensure a restful night's sleep. The quality of the bedding and linens further enhances the overall comfort of the rooms.
Overall, Pousada Kaliman Luxo provides a peaceful and quiet retreat with excellent service, comfortable accommodations and a great location. The superb breakfast, attentive staff and various amenities make it an appealing choice for travelers seeking both convenience and tranquility.
Categories
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Spa
$
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Summary of reviews
Hotel Vila Inglesa is a highly regarded retreat nestled in a serene, picturesque setting on the outskirts of Campos do Jordão. The hotel's location strikes an exquisite balance between accessibility and seclusion, making it an ideal destination for those seeking solace yet wanting proximity to attractions such as downtown Capivari and Ducha da Prata. Visitors laud the tranquil environment, perfect for unwinding, and commend the ample services and activities available to families, ensuring a fulfilling experience for all ages.
Guests consistently express satisfaction with the hotel's breakfast, described as excellent and abundant, with a variety of fresh, daily-prepared options catering to diverse tastes. Dinner at the hotel is equally celebrated, with the restaurant offering gourmet dishes and a remarkable culinary experience enhanced by attentive service. The ambiance is elevated by the friendly and welcoming staff, who play a significant role in crafting a delightful guest experience.
The accommodations, although not the most spacious, are noted for their comfort and classic charm. The cleanliness of the rooms and common areas is outstanding, contributing significantly to a cozy and hygienic atmosphere throughout the hotel. While the room's vintage aspect may reveal signs of age, the inviting environment and comfortable beds are consistently praised, especially appreciated by families requiring connecting rooms.
The staff at Hotel Vila Inglesa are highly commended for their hospitality and dedication, with numerous guests specifically mentioning their politeness and willingness to go above and beyond to ensure a memorable stay. The impeccable service paired with a warm and caring approach enhances the overall guest experience, making visitors feel welcomed and valued.
The pool area, though a point of minor critique, generally provides an enjoyable experience with its heated, clean conditions and additional amenities like sauna access. Ideal for family relaxation, the pool is a favored spot, particularly among children.
Overall, Hotel Vila Inglesa excels as a family-friendly destination, offering a range of recreational activities and a beautiful natural setting, making it a perfect escape for those seeking relaxation and quality time with loved ones. Its exceptional service, delightful dining experiences, and peaceful location make it a highly recommended choice for travelers eager for a rejuvenating getaway.
Guests consistently express satisfaction with the hotel's breakfast, described as excellent and abundant, with a variety of fresh, daily-prepared options catering to diverse tastes. Dinner at the hotel is equally celebrated, with the restaurant offering gourmet dishes and a remarkable culinary experience enhanced by attentive service. The ambiance is elevated by the friendly and welcoming staff, who play a significant role in crafting a delightful guest experience.
The accommodations, although not the most spacious, are noted for their comfort and classic charm. The cleanliness of the rooms and common areas is outstanding, contributing significantly to a cozy and hygienic atmosphere throughout the hotel. While the room's vintage aspect may reveal signs of age, the inviting environment and comfortable beds are consistently praised, especially appreciated by families requiring connecting rooms.
The staff at Hotel Vila Inglesa are highly commended for their hospitality and dedication, with numerous guests specifically mentioning their politeness and willingness to go above and beyond to ensure a memorable stay. The impeccable service paired with a warm and caring approach enhances the overall guest experience, making visitors feel welcomed and valued.
The pool area, though a point of minor critique, generally provides an enjoyable experience with its heated, clean conditions and additional amenities like sauna access. Ideal for family relaxation, the pool is a favored spot, particularly among children.
Overall, Hotel Vila Inglesa excels as a family-friendly destination, offering a range of recreational activities and a beautiful natural setting, making it a perfect escape for those seeking relaxation and quality time with loved ones. Its exceptional service, delightful dining experiences, and peaceful location make it a highly recommended choice for travelers eager for a rejuvenating getaway.
Categories
Sustainability Journey
Pool
Indoor Pool
Boutique-Style
$
Info
Summary of reviews
Ort Hotel emerges as an ideal destination for those seeking tranquility, luxury, and a plethora of leisure activities amid stunning natural surroundings. Nestled on a mountain, the hotel offers a serene escape surrounded by lush greenery, making it a perfect choice for outdoor enthusiasts and those looking for peace and relaxation. While conveniently located just a short drive from Capivari, guests appreciate the peacefulness that comes with being slightly distanced from the central hustle.
A highlight of the hotel is the outstanding breakfast experience, consistently praised for its variety, quality, and meticulous presentation. The breakfast spread is celebrated for offering numerous options, ranging from exquisite breads to delicious hot chocolate, all delivered with exceptional service. This 5-star breakfast sets a high standard for guests' dining experiences at Ort Hotel.
The dining options continue to impress, particularly the sensational pizzas and exceptional meals offered at the hotel’s various restaurants. Although some areas could benefit from improved service consistency, the delightful food and courteous staff leave a positive impression on visitors.
Ort Hotel's rooms further elevate guests' experiences with their spaciousness, elegant decor, and modern amenities. Many reviews highlight the spectacular family and premium rooms, accentuated by luxurious bedding, heated floors, and amenities like hot tubs on balconies which add a touch of indulgence. Despite occasional issues with room size or minor maintenance concerns, guests frequently commend the impeccable cleanliness and comfort provided.
The staff's dedication is frequently lauded, with exceptional service extending across all areas of the hotel. The team is consistently described as polite, attentive, and proactive, ensuring guests feel pampered and well cared for throughout their stay. Additionally, the hotel’s commitment to cleanliness contributes to its inviting atmosphere, although minor setbacks are noted.
Ort Hotel’s leisure facilities are abundant and well-received, including a remarkable spa, immaculate indoor and outdoor pools, and excellent gym amenities. Guests enjoy a range of activities, from yoga classes to hiking, facilitated by the attentive staff. Families particularly benefit from well-thought-out amenities, engaging children’s activities, and spacious accommodations, making Ort Hotel a top choice for family vacations.
Though Wi-Fi connectivity poses challenges, the positives far outweigh this minor inconvenience. Ort Hotel promises a memorable experience filled with relaxation, high-quality service, and captivating adventures, securing its place as a cherished destination for couples, families, and all seeking a picturesque escape.
A highlight of the hotel is the outstanding breakfast experience, consistently praised for its variety, quality, and meticulous presentation. The breakfast spread is celebrated for offering numerous options, ranging from exquisite breads to delicious hot chocolate, all delivered with exceptional service. This 5-star breakfast sets a high standard for guests' dining experiences at Ort Hotel.
The dining options continue to impress, particularly the sensational pizzas and exceptional meals offered at the hotel’s various restaurants. Although some areas could benefit from improved service consistency, the delightful food and courteous staff leave a positive impression on visitors.
Ort Hotel's rooms further elevate guests' experiences with their spaciousness, elegant decor, and modern amenities. Many reviews highlight the spectacular family and premium rooms, accentuated by luxurious bedding, heated floors, and amenities like hot tubs on balconies which add a touch of indulgence. Despite occasional issues with room size or minor maintenance concerns, guests frequently commend the impeccable cleanliness and comfort provided.
The staff's dedication is frequently lauded, with exceptional service extending across all areas of the hotel. The team is consistently described as polite, attentive, and proactive, ensuring guests feel pampered and well cared for throughout their stay. Additionally, the hotel’s commitment to cleanliness contributes to its inviting atmosphere, although minor setbacks are noted.
Ort Hotel’s leisure facilities are abundant and well-received, including a remarkable spa, immaculate indoor and outdoor pools, and excellent gym amenities. Guests enjoy a range of activities, from yoga classes to hiking, facilitated by the attentive staff. Families particularly benefit from well-thought-out amenities, engaging children’s activities, and spacious accommodations, making Ort Hotel a top choice for family vacations.
Though Wi-Fi connectivity poses challenges, the positives far outweigh this minor inconvenience. Ort Hotel promises a memorable experience filled with relaxation, high-quality service, and captivating adventures, securing its place as a cherished destination for couples, families, and all seeking a picturesque escape.
Categories
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
Hotel Castelo Nacional Inn Campos do Jordão8.0 mi from Emilio Ribas
Hotel in Campos do Jordao
8.8
ExcellentFrom $44
$
Info
Summary of reviews
Hotel Castelo Nacional Inn Campos do Jordão is a serene retreat perched atop beautiful mountains, offering stunning landscapes and lush nature. The tranquil environment makes it an ideal spot for relaxation and getting away from urban stress. Despite being somewhat distant from downtown Capivari, the hotel's elevated location provides breathtaking views and a cozy atmosphere. Proximity to tourist attractions and the picturesque setting enhance the overall charm.
Breakfast at the hotel consistently receives high praise for its exceptional quality, variety and delicious offerings. Guests enjoy the fresh and abundant spread, often opting for breakfast in bed, which adds a layer of luxury.
However, the absence of an on-site restaurant or bar is a notable drawback. Guests need to venture into the city or rely on deliveries for lunch and dinner, which can be inconvenient. Past delights like homemade pizzas are missed and some experiences have been underwhelming, particularly large events like Christmas dinners. The need for more diversified meal options and improved food services is evident.
The rooms, described as spacious and uniquely decorated, enhance the castle-themed experience. Many guests enjoy the rustic decor and picturesque views from their rooms. Nevertheless, improvements are needed in heating, soundproofing and maintenance. Issues such as inadequate room heating, poor sound insulation, dust, moldy smells and outdated fixtures were noted, impacting overall comfort.
Cleanliness receives mixed reviews. While some guests find the rooms well-maintained and the surroundings tidy, others report musty smells, mold and pests. Enhanced housekeeping standards could significantly elevate guest satisfaction.
The staff's outstanding service and attentiveness are consistently highlighted. Guests appreciate the team's friendliness, politeness and dedication to ensuring a comfortable stay. Reception staff, frequently commended for their promptness and helpfulness, contribute significantly to the overall positive experience.
Wi-Fi connectivity is an area needing improvement with many guests citing weak signals and frequent outages, particularly during rain. This can be frustrating for those needing reliable internet access.
Spa facilities generally receive positive feedback for their relaxing and well-maintained services, although some guests encountered issues like non-functioning amenities and occasional neglect in specific areas. Similarly, the gym is seen as basic and under-equipped but still provides a few useful machines for a casual workout.
The heated swimming pools are a highlight, especially appreciated during cooler months. Guests describe the pools as beautiful and relaxing, though occasional maintenance issues and the need for better supervision were noted.
Parking facilities elicit mixed reactions. While ample parking is available, maintaining the parking area more effectively could improve convenience for guests.
Overall, Hotel Castelo Nacional Inn Campos do Jordão offers a charming, uniquely themed stay with excellent service and breakfast, though improvements in dining options, room maintenance and amenities would further enhance the guest experience.
Breakfast at the hotel consistently receives high praise for its exceptional quality, variety and delicious offerings. Guests enjoy the fresh and abundant spread, often opting for breakfast in bed, which adds a layer of luxury.
However, the absence of an on-site restaurant or bar is a notable drawback. Guests need to venture into the city or rely on deliveries for lunch and dinner, which can be inconvenient. Past delights like homemade pizzas are missed and some experiences have been underwhelming, particularly large events like Christmas dinners. The need for more diversified meal options and improved food services is evident.
The rooms, described as spacious and uniquely decorated, enhance the castle-themed experience. Many guests enjoy the rustic decor and picturesque views from their rooms. Nevertheless, improvements are needed in heating, soundproofing and maintenance. Issues such as inadequate room heating, poor sound insulation, dust, moldy smells and outdated fixtures were noted, impacting overall comfort.
Cleanliness receives mixed reviews. While some guests find the rooms well-maintained and the surroundings tidy, others report musty smells, mold and pests. Enhanced housekeeping standards could significantly elevate guest satisfaction.
The staff's outstanding service and attentiveness are consistently highlighted. Guests appreciate the team's friendliness, politeness and dedication to ensuring a comfortable stay. Reception staff, frequently commended for their promptness and helpfulness, contribute significantly to the overall positive experience.
Wi-Fi connectivity is an area needing improvement with many guests citing weak signals and frequent outages, particularly during rain. This can be frustrating for those needing reliable internet access.
Spa facilities generally receive positive feedback for their relaxing and well-maintained services, although some guests encountered issues like non-functioning amenities and occasional neglect in specific areas. Similarly, the gym is seen as basic and under-equipped but still provides a few useful machines for a casual workout.
The heated swimming pools are a highlight, especially appreciated during cooler months. Guests describe the pools as beautiful and relaxing, though occasional maintenance issues and the need for better supervision were noted.
Parking facilities elicit mixed reactions. While ample parking is available, maintaining the parking area more effectively could improve convenience for guests.
Overall, Hotel Castelo Nacional Inn Campos do Jordão offers a charming, uniquely themed stay with excellent service and breakfast, though improvements in dining options, room maintenance and amenities would further enhance the guest experience.
Categories
Sustainability Journey
Pool
Indoor Pool
Boutique-Style
Botanique Hotel Experience - Campos do Jordão11.8 mi from Emilio Ribas
Hotel in Campos do Jordao
9.5
ExcellentFrom $607
$
Info
Categories
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
From $79
$
Info
Categories
Sustainability Journey
Pool
Indoor Pool
Small
Mirante 45 - O Chalé mais alto do Brasil, localizado a 24km de Campos do Jordão
17.1 mi from Emilio Ribas
Lodge in Santo Antonio do Pinhal
10
Excellent$
Info
Categories
Pool
Indoor Pool
Outdoor Pool
Sustainability Journey
Luxury
Categories
2
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