Bayside Hotel Empangeni

Empangeni -28.74347000, 31.88899600 , 56 Maxwell Street (Show on Map)
7.2
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsBayside Hotel Empangeni offers a central location in the heart of Empangeni, making it exceptionally convenient for those who want to explore the area. The proximity to shopping malls, restaurants, the city center and medical facilities stands out as a significant positive. The hotel is easily accessible and is ideally situated for those relying on public transport. However, the nearby bustling taxi rank and tavern contribute to a noisy and busy atmosphere, which could be problematic for those seeking tranquility.

The hotel rooms are generally praised for their cleanliness and modern facilities, including air conditioning, microwaves and fridges. Guests appreciate the spacious and well-maintained nature of the rooms, though occasional issues such as leaks, outdated decor and problematic fixtures have been reported. Despite these flaws, the housekeeping team receives high marks for maintaining cleanliness and comfort.

Cleanliness is a strong point with many guests noting the high hygiene standards of the rooms, which are neat, tidy and fresh. The friendly and professional staff, particularly at the reception, contribute significantly to the positive guest experience. However, some guests have noted specific incidents of cleanliness issues such as dirty bathrooms, rusted appliances and occasional pests.

The staff at Bayside Hotel Empangeni are frequently commended for their friendliness and professionalism with particular praise for employees like Ayanda and Faith at the reception. Despite a few isolated comments about less friendly night shift staff, the overall guest interaction with hotel staff is positive and adds to the welcoming atmosphere.

When it comes to WiFi, feedback is predominantly negative. Many guests experience weak connectivity and poor service, particularly exacerbated during power outages. The hotel's promise of free WiFi is marred by these connectivity challenges, which may be a consideration for potential visitors who need reliable internet access.

Parking is another mixed bag. While guests appreciate the gated and secure parking area, criticism arises regarding its unpaved, gravelly condition and uneven surface. The additional charge for parking, despite these issues, also draws some dissatisfaction. Enhancements to the parking area would likely improve guest satisfaction.

Beds at the hotel elicit varied reactions. Some guests find them very comfortable and clean, while others experience discomfort due to old or broken beds and unsatisfactory bedding quality. The overall comfort level is inconsistent, though the attentiveness of the staff and clean rooms help maintain a generally positive impression.

In summary, Bayside Hotel Empangeni excels in providing a central, convenient location with clean rooms and friendly service. Some operational aspects like WiFi and parking need improvement and while the environment can be noisy, the overall experience remains favorable for guests prioritizing accessibility and cleanliness.
Show more
Categories
Hotel with Parking
The hotel offers private parking and is located close to the city center, making it a convenient option for parking and access to amenities.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Small Hotel

Room Types
Double Room with Shower Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a bath. The kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 1 bed.

Queen Studio Providing free toiletries, this studio includes a private bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 4 beds.

Guest Reviews
7.2
Good
Location
Nestled in the center of town, Bayside Hotel Empangeni offers a prime location that makes it an ideal spot for those looking to explore the area. Conveniently close to shopping malls, restaurants and the city center, it provides easy access to various amenities and attractions. The hotel’s positioning is particularly advantageous for guests relying on public transport with the mall and other facilities within walking distance.

The lodge is easy to find and well-connected, making spontaneous shopping trips or dining outings hassle-free. Many guests appreciate its proximity to the medical facilities and key event venues, enhancing its convenience for those attending events or requiring hospital visits.

However, the location does come with its quirks. Being situated right next to a bustling taxi rank and a lively tavern means that the surroundings can be noisy and busy. Some guests have expressed concerns about safety and the overall noise level and parking has also been cited as an issue. Despite these drawbacks, the central location and accessibility to local conveniences remain strong selling points for many visitors.

In summary, Bayside Hotel Empangeni stands out for its central, easily accessible position close to a variety of essential services and entertainment options. While it may not offer a serene environment, its convenience for city explorations is undeniable.

Rooms
Bayside Hotel Empangeni offers mixed experiences when it comes to its rooms, though there are notable highlights that can appeal to travelers. From the reviews, the rooms stand out for their cleanliness and neatness, frequently described as very clean, tidy and presentable. Guests often found the rooms not only clean but comfortable and in good condition with modern facilities. Air conditioning, microwaves and fridges in rooms were appreciated, offering convenience for various needs.

Several guests emphasized the spaciousness and comfort of their rooms, making their stay pleasant with well-prepared accommodations and welcoming environments often mentioned. Housekeeping receives positive feedback, highlighting the 'great team' that maintains room cleanliness.

However, some guests experienced issues such as leaks, outdated decor and non-functional elements like TV remotes or aircon remotes. Particular criticisms included poor Wi-Fi, rooms being smaller than advertised and inadequate plug points. Problems like no hot water, broken bathroom facilities and unpleasant odors were also reported.

The surroundings of the hotel added to a mixed experience—while being close to local restaurants is a bonus, some rooms were affected by noise from nearby bars and plumbing systems.

Overall, Bayside Hotel Empangeni provides clean and comfortable accommodations with modern conveniences, though some areas need attention to match the expectations set by their online presence.

Beds
At Bayside Hotel Empangeni, guests had varied experiences with the beds with many highlighting comfort and cleanliness. Several guests found the beds to be very comfortable, some even calling them great or beautifully made. Clean linen and properly made beds also received positive mentions, making for a pleasant and hygienic stay overall for some visitors.

On a less positive note, there were numerous comments about discomfort due to old or broken beds, sometimes leading to a poor night's sleep. Issues like thin or old duvets and occasionally dirty bedding were also noted with some guests finding the bed sheets to be less than satisfactory. For a few, the beds were even too noisy or squeaky, adding to the inconvenience.

Despite these mixed reviews about the beds, attentive staff like receptionist Ayanda, the beauty of the building and clean rooms often left a favorable impression on guests. Therefore, while the comfort of the beds at Bayside Hotel Empangeni seems to be inconsistent, the overall experience might still appeal to those prioritizing cleanliness and attentive service.

Cleanliness
Bayside Hotel Empangeni has received generally positive feedback regarding its cleanliness with many guests praising the clean and well-maintained rooms. Visitors consistently noted that their rooms were clean, neat and tidy. The hotel maintains a high standard of hygiene with clean and fresh linens provided. Clean towels are also provided daily, contributing to a sense of freshness and comfort during the stay.

The staff at the hotel have been described as friendly, which adds to the overall positive experience. The cleaning service is effective, ensuring that rooms are kept to a good standard of cleanliness. However, some guests reported issues such as toilets spilling water, dirty bathrooms upon arrival and occasional bad odors in the rooms.

While the general cleanliness is commendable, there are areas that need improvement. The main entrance was noted to become dusty and the corridors sometimes lacked thorough cleaning. A few specific cases highlighted rusted fridges and microwaves that were not properly cleaned, issues with room service and occasional pests.

In summary, Bayside Hotel Empangeni is generally clean and offers good hygiene standards, though some intermittent issues need addressing to enhance overall guest satisfaction.

Staff
Nestled in the bustling area of Empangeni, Bayside Hotel Empangeni stands out primarily for its exceptionally friendly and professional staff. Repeated commendations are given to the reception team with mentions of specific employees like Ayanda and Faith who are noted for their warm welcomes and helpful demeanor. The accommodating nature and courteousness of the housekeeping staff also contribute positively to the overall experience.

Despite the general friendliness, there are isolated remarks about staff conduct, including occasional unfriendliness and poor service from the night shift. Issues such as noise from nearby taverns and passages and challenges with WiFi connectivity are mentioned. However, the kindness and professionalism of much of the staff often mitigated these inconveniences for many guests.

The rooms are frequently described as clean and comfortable, although some guests noted minor maintenance issues and a desire for additional amenities like coffee sachets in the rooms. The strategic location of the hotel close to shopping centers also receives positive feedback, making it convenient for visitors.

Overall, Bayside Hotel Empangeni's staff play a pivotal role in making guests feel welcomed and valued, highlighting the hotel's commitment to customer service amidst occasional operational challenges.

Wi-Fi
Bayside Hotel Empangeni offers a range of amenities, including rooms equipped with basic kitchen facilities like stoves, microwaves and fridges, which provide a convenient option for those wishing to cook inside. However, guest reviews highlight a consistent issue with the hotel's WiFi. While a few guests did find the WiFi functional and praise its reliability, the general consensus is that the WiFi is often weak with many experiencing poor connectivity or being unable to connect at all. This issue seems particularly pronounced during load shedding, which leaves the hotel without backup systems or generators to maintain service. Although the hotel's promise of free WiFi is appealing, potential guests should be prepared for possible connectivity challenges, especially in certain rooms where the signal is notably weaker.

Parking
Bayside Hotel Empangeni offers both positive and negative experiences concerning its parking facilities. On the positive side, many guests appreciate the availability of gated and secure parking, which provides peace of mind for those traveling with their vehicles. The parking area is noted to be spacious, catering to a variety of cars and some reviewers find it suitable for 4x4 vehicles.

However, several aspects of the parking situation have prompted criticism. The parking lot is unpaved with gravel and mud making it difficult to navigate, especially in poor weather. This has caused inconvenience, such as muddy shoes needing to be left outside. Furthermore, the parking area is reported to be uneven and not properly leveled, raising safety and comfort concerns.

Guests are also dissatisfied with being charged for parking, particularly when the area is not in optimal condition. Noise from the parking bays and the proximity of rooms to this area can disrupt sleep. There are suggestions for adding more parking spaces or carports to improve the facility. The entrance near the parking lot is criticized for being dirty, mainly due to its location near a taxi area, detracting from the overall appeal of the entrance.

While there are secured and gated options available, management of the parking area and its upkeep require significant improvements to enhance guest satisfaction.


No, Bayside Hotel Empangeni doesn't have any pool.

No, a spa isn't available at Bayside Hotel Empangeni.

No, Bayside Hotel Empangeni doesn't allow dogs.

Yes, parking facilities are available at Bayside Hotel Empangeni.

No, Bayside Hotel Empangeni doesn't have a gym.

Location Show Map
More Options
  • Hotel in Empangeni

  • 7.8 Good

  • From $56

  • Hotel in Empangeni

  • 7.3 Good

  • From $66

  • Guest House in Empangeni



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ