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Summary of reviewsHotel Terrace, situated in the picturesque village of Engelberg, consistently receives praise for its outstanding location, offering breathtaking views of the surrounding mountains, including Mount Titlis. The hotel's proximity to the train station and easy access to the town center enhance its appeal for both skiing enthusiasts and those looking to enjoy the scenic Alpine environment. The vintage yet well-maintained appearance of the hotel, along with clean and beautiful rooms, adds to the overall guest experience.
Breakfast at Hotel Terrace is another highlight, widely appreciated for its generous and varied buffet that includes both warm and cold dishes with Swiss cheese, fresh fruits and delicious breads being notable mentions. The scenic views from the breakfast area provide a delightful start to the day. However, there are some critiques about replenishment during peak hours and dietary options for children.
Dinner experiences are somewhat mixed. While the buffet is described as plentiful and of good quality with a variety of dishes, some guests were disappointed by the lack of an a la carte menu and the occasional limitations in buffet choices and comfort of the dining hall.
The rooms at Hotel Terrace are noted for their spaciousness and cleanliness with many guests enjoying the modern furnishings and excellent views from the balconies. However, certain rooms are identified as outdated and in need of renovation with some issues related to soft mattresses and worn-out carpets. Despite these points, the hotel continues to make efforts in updating its accommodation standards.
Cleanliness is a strong suit for the hotel with guests frequently highlighting the immaculate condition of the rooms and bathrooms. The friendly and helpful staff significantly enhance the overall atmosphere, consistently providing exceptional service and contributing to a welcoming environment.
On the downside, Wi-Fi connectivity is a common concern with many guests reporting weak or non-existent signals in their rooms. The free parking is a notable plus, though some guests mention issues with signage and navigation, particularly during winter.
For families, Hotel Terrace offers a variety of activities, including a well-equipped game room and free evening dance classes, making it a family-friendly destination. While some renovations could enhance the experience further, the spacious and beautiful surroundings are perfect for a family getaway.
Overall, Hotel Terrace excels in offering a scenic and comfortable stay with commendable service, cleanliness and amenities, despite a few areas needing improvement. Show more
Read review summaries for all categories
Categories
Hotel near Ski Resorts
Located in Engelberg, this hotel provides access to the Titlis and Brunni ski areas. It offers comfortable accommodation and is convenient for accessing the ski lifts.
Family Friendly Hotel
The hotel offers family-friendly services and activities.
Business Hotel
This three-star hotel provides 6 seminar rooms with a capacity of up to 530 participants. It is well-suited for large business events and conferences.
Hotel with Parking
Located in Engelberg, Hotel Terrace offers free parking facilities for its guests.
EV charging stations
3-Star Hotel
This hotel offers a comfortable stay with convenient access to local attractions. It's a solid choice for travelers looking to explore Engelberg.
Hotel with EV Charging Stations
Room Types
Standard Twin RoomA seating area with a flat-screen TV, a desk and a private bathroom are available in this twin room. The unit has 2 beds.
Standard Triple RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this triple room. The unit offers 3 beds.
Comfort Twin Room in Residence BuildingA seating area with a flat-screen TV, a desk and a private bathroom are offered in this double room. The unit has 2 beds.
Comfort Triple Room in Residence BuildingA seating area with a flat-screen TV, a desk and a private bathroom are available in this triple room. The unit has 3 beds.
Comfort Quadruple Room in Residence BuildingA seating area with a flat-screen TV, a desk and a private bathroom are featured in this quadruple room. The unit offers 4 beds.
Guest Reviews
7.9
Good
Location
Located in the picturesque village of Engelberg, Hotel Terrace boasts a perfect location just minutes away from the train station. Guests consistently praise its exceptional and central location, which offers breathtaking views of the village, valley and surrounding mountains, including the stunning Mount Titlis. The hotel’s elevated position adds to its charm, providing panoramic vistas that are especially appreciated by visitors.
The convenience of easy access to the town center, either by foot or via a quick elevator ride, proves to be another advantageous feature. Not only does the hotel offer a great geographical setting for skiing enthusiasts, but it also offers outstanding scenic beauty for those looking to take in the enchanting Alpine environment.
The vintage yet well-maintained appearance of the hotel, combined with its beautiful and clean rooms, enhances the overall guest experience. The friendly staff and the well-stocked breakfast buffet with a wide variety of choices further contribute to the positive impressions.
Whether one is seeking a nostalgic touch in a prestigious setting or simply wants to enjoy stunning mountain views and convenient access to all that Engelberg has to offer, Hotel Terrace stands out as an idyllic choice.
Breakfast
The breakfast at Hotel Terrace receives predominantly positive feedback from guests. Many commend the breakfast buffet for its generous and varied selection, including options catering to every taste. The spread often features both warm and cold dishes with highlights being the Swiss cheese, fresh fruits and delicious breads. Guests find the breakfast to be very good, tasty and rich in quality. The views from the breakfast area are particularly praised with the scenic mountain backdrop enhancing the morning experience.
While the majority of reviews are favorable, some guests noted areas for improvement, such as the inclusion of more appealing choices for children and better replenishment of items post-peak hours. A few reviews mention a lack of variety or that certain items, such as cold cuts, were not up to standard. Despite these critiques, the overall sentiment is that the breakfast at Hotel Terrace is substantial, satisfying and a highlight for many visitors.
Dinner
Hotel Terrace offers a dinner experience centered around a buffet that costs 49 francs per person. Guests have generally mixed feelings about the dinner service, but several positive aspects stand out. The buffet is described as plentiful and includes a large selection with good quality, allowing guests to enjoy a variety of vegetables and other dishes. Some guests found the dinner buffet very good and appreciated it as good value, noting that it was possible to eat well for the price.
However, there are notable drawbacks mentioned. Many guests expressed disappointment that the hotel does not offer an a la carte menu in the evening, which limits dining options to the buffet alone. The dining hall was also described as uncomfortable by some and the buffet choices were sometimes considered limited or a bit salty. Additionally, there were occasional issues with the timely replenishment of food in the buffet containers.
Overall, while the dinner buffet at Hotel Terrace has its strengths in terms of variety and quality, there is room for improvement in providing more dining options and a more comfortable dining environment.
Rooms
At Hotel Terrace, guests rave about the outstanding views from the balconies, offering breathtaking panoramas of the mountains. Rooms come across as spacious and comfortable with many appreciating the modern, clean and well-furnished interiors. Quiet rooms and good noise insulation add to the comfort, while balconies enhance the overall experience.
However, some rooms are noted to be outdated and in need of renovation with issues such as worn-out carpets and impractical bathroom layouts. Comfort varies with several guests mentioning soft and uncomfortable mattresses. Despite these flaws, rooms are consistently described as very clean and tidy with necessary amenities provided.
Certain rooms have been beautifully renovated, suggesting efforts are being made to improve the accommodation standards. While some facilities are old, the hotel's elevated location ensures it offers superb views, making the stay enjoyable. The hotel’s private uncovered parking and a nice bar are added advantages.
In summary, Hotel Terrace delivers on tranquility and incredible vistas, though there is room for improvement in updating certain aspects of the rooms and facilities.
Beds
Hotel Terrace offers a mixed experience when it comes to its beds, but leans heavily on the positive side. Guests found the bedding to be very comfortable with many praising the mattresses as very good or even a dream. Several reviews highlighted the super comfortable and extremely nice beds, emphasizing excellent mattresses in beautifully comfortable rooms. Some visitors appreciated additional features like beds with built-in USB sockets. However, a few guests noted that the beds were outdated, not particularly comfortable and sometimes consisted of two single beds pushed together. The quality of pillows also received some criticism for being too flat. Despite these drawbacks, the overall sentiment suggests that Hotel Terrace generally provides very good beds, contributing to a pleasant stay.
Cleanliness
Hotel Terrace garners praise for its impressive cleanliness standards, which guests frequently highlight as a major positive aspect of their stay. Many reviews commend the hotel for being very clean and well-organized with rooms that are described as modern, sufficient and functional. Despite minor remarks about certain areas needing maintenance, such as some worn furnishings and minor dirt in specific spots, the overall consensus underscores the hotel's dedication to hygiene. Guests consistently note that the bathrooms are particularly clean and functional, enhancing their comfort.
The friendliness and helpfulness of the staff further elevate the experience at Hotel Terrace, contributing to the welcoming and comfortable atmosphere. Guests also appreciate the exceptional views, comfortable bedding and the overall cleanliness that the hotel maintains. Some modern updates in the rooms add to the positive impressions, even if the hotel itself might seem a bit dated in certain aspects. Breakfast also receives notable mentions, adding to the overall pleasant experience.
In summary, Hotel Terrace is celebrated for its cleanliness, friendly service and comfortable accommodations, making it a reliable choice for travelers looking to stay in a hygienic and welcoming environment.
Staff
Hotel Terrace boasts an exceptional team, consistently praised by guests for their friendliness and helpfulness. The staff, including a commendable group of Romanian team members, are noted for their exceptional service and attentiveness, often going above and beyond to assist guests. Visitors highlight the warm and welcoming atmosphere created by the team, making special mention of the delightful service experienced during breakfast and at reception.
The personnel are described as incredibly polite, efficient and responsive, adept at handling inquiries related to both the hotel and the surrounding area of Engelberg. The accommodating nature of the staff stands out, contributing significantly to the overall pleasant stay at the hotel. Whether it's their cheerful disposition or their competency in various matters, the staff at Hotel Terrace truly shine, earning high approval from those who stay there.
Wi-Fi
Guests have highlighted several concerns about the Wi-Fi at Hotel Terrace, noting that it is largely unreliable. Many have reported that Wi-Fi was either very weak or not available at all in their rooms with some mentioning it was only accessible in the lobby. There have also been mentions of the Wi-Fi being outdated and not functioning properly. Despite these connectivity issues, the hotel offers a convenient solution to access the town center with a perfectly functioning elevator connection.
Parking
Hotel Terrace offers the convenience of free parking for its guests, making it a practical choice for those traveling by car. The ample parking spaces are available at no extra charge and there are elevators that provide easy access from the parking lot to the hotel reception and town level. This inconvenience-free parking is often highlighted positively in the reviews with many guests appreciating the availability and convenience. However, there are mentions of poor signage for parking, the elevators and the reception, which can make navigation a bit challenging. Additionally, some guests experienced issues with the long walks from the parking lot, particularly in cold conditions. Nevertheless, the private, uncovered parking facility is widely appreciated, as guests are even allowed to use it after check-out. Overall, the free and ample parking at Hotel Terrace adds considerable value to the stay despite some minor navigational inconveniences.
Family
Hotel Terrace provides a lovely experience for families, featuring a variety of activities for kids that cater to all ages. The hotel is very family-oriented with a particularly well-equipped game room for children that includes pool tables, table football and darts. The atmosphere in the bar is also welcoming with available games adding to the fun. A standout feature is the free dance class offered every evening, bringing joy to the entire family. Guests consistently rave about the wonderful views from the rooms and the great diversity in breakfast options. While the hotel could benefit from some renovations, the spacious environment and the beautiful surroundings make it an excellent choice for a family week away.
No, Hotel Terrace doesn't have any pool.
No, a spa isn't available at Hotel Terrace.
No, Hotel Terrace doesn't allow dogs.
Yes, parking facilities are available at Hotel Terrace.