Quality Inn & Suites Conference Center Across from Casino
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Summary of reviewsThe Quality Inn & Suites Conference Center Across from Casino offers a mixed guest experience, though certain aspects of the hotel receive consistent praise. The location is highly regarded for its convenience, situated just off a major interstate and in close proximity to a local casino, restaurants, stores and other attractions, making it a prime spot for both leisure and business guests.
Breakfast at the hotel receives varied feedback. While some guests enjoyed the hot breakfast available on weekends, along with selections like waffles and bagels, others found the offerings to be basic, limited and inconsistent, particularly on weekdays.
Rooms receive significant criticism with many reviews highlighting cleanliness issues, outdated decor and maintenance problems. However, some guests did find their rooms clean, adequately furnished and the beds comfortable, suggesting potential for a more consistent experience.
Cleanliness across the property is an area of major concern. Common complaints include mold, mildew, dirty conditions and musty smells, contributing to an overall perception of neglect and poor upkeep.
The hotel's staff generally receives positive reviews, particularly for their friendliness and helpfulness. The front desk and restaurant staff are often praised for their polite and welcoming demeanor, although there are isolated incidents of unprofessional behavior.
The outdoor pool is appreciated for its spacious, well-maintained area with kids especially enjoying the facility. Nonetheless, issues such as cleanliness and the pool occasionally being closed temper the overall satisfaction.
Beds are another mixed point with many guests noting comfort and clean sheets while others experienced discomfort and noise due to old mattresses.
In summary, the Quality Inn & Suites Conference Center Across from Casino enjoys a strategic location and dedicated staff, though it struggles with cleanliness and maintenance. Improvements in these areas could significantly enhance the overall guest experience.
Categories
Breakfast at the hotel receives varied feedback. While some guests enjoyed the hot breakfast available on weekends, along with selections like waffles and bagels, others found the offerings to be basic, limited and inconsistent, particularly on weekdays.
Rooms receive significant criticism with many reviews highlighting cleanliness issues, outdated decor and maintenance problems. However, some guests did find their rooms clean, adequately furnished and the beds comfortable, suggesting potential for a more consistent experience.
Cleanliness across the property is an area of major concern. Common complaints include mold, mildew, dirty conditions and musty smells, contributing to an overall perception of neglect and poor upkeep.
The hotel's staff generally receives positive reviews, particularly for their friendliness and helpfulness. The front desk and restaurant staff are often praised for their polite and welcoming demeanor, although there are isolated incidents of unprofessional behavior.
The outdoor pool is appreciated for its spacious, well-maintained area with kids especially enjoying the facility. Nonetheless, issues such as cleanliness and the pool occasionally being closed temper the overall satisfaction.
Beds are another mixed point with many guests noting comfort and clean sheets while others experienced discomfort and noise due to old mattresses.
In summary, the Quality Inn & Suites Conference Center Across from Casino enjoys a strategic location and dedicated staff, though it struggles with cleanliness and maintenance. Improvements in these areas could significantly enhance the overall guest experience.
Business Hotel
The Quality Inn & Suites Conference Center provides conference facilities. Quality Inn & Suites generally offer business-friendly amenities.
3-Star Hotel
Offers standard amenities and is conveniently located near the casino. Suitable for travelers looking for entertainment options.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Quality Inn & Suites Conference Center Across from Casino boasts a prime location praised by many guests for its convenience and proximity to a variety of attractions. Positioned just off the highway, the hotel offers easy access to Route 90 and I-90, making it straightforward to find and reach. Guests appreciated its closeness to the local casino with some noting it’s just down the street, offering a quick and pleasant entertainment option.
The hotel is also nearby stores, restaurants and nightlife activities, all within a short and safe walking distance. Whether visiting for leisure or business, the location proves to be advantageous for hospital visits with Hamot Hospital close by. The convenient placement means guests can enjoy a variety of activities within a 15-minute drive.
While some reviews mentioned the need for remodeling, the overall consensus highlights the strategic and accessible location as a major benefit, ensuring that guests can enjoy both the comforts of nearby amenities and the ease of travel provided by the adjacent interstate.
Guests at the Quality Inn & Suites Conference Center Across from Casino have varied opinions about the breakfast offerings. Many reviews highlight the breakfast as good with mentions of a hot breakfast being available on weekends and a decent selection overall. Some guests appreciated the friendly staff and the daily availability of breakfast. Others enjoyed specific items like waffles and bagels, calling the food delicious and noting good options on Saturdays.
However, several reviews indicate room for improvement. Some guests felt the breakfast was basic or limited, lacking hot items and protein options. Issues were noted with the continental breakfast, such as stale cereal, lack of variety and some items being out of stock. The discrepancy between advertised hot breakfasts and the actual offerings on weekdays also disappointed a few visitors.
Overall, while the breakfast experience at this hotel has its strengths, there is inconsistency in its quality and selection, which has led to mixed guest feedback.
The reviews for 'Quality Inn & Suites Conference Center Across from Casino' reveal a mix of experiences, though the overall sentiment leans heavily towards the negative. On the positive side, some guests found their rooms clean, adequate and with comfortable beds and a few mentioned the rooms being nicely situated. However, many reviews highlight significant issues, including rooms being filthy, outdated and in poor condition. Common complaints included smoke and musty smells, mildew and dirty conditions with some guests pointing out specific problems like dusty surfaces, mildew in bathrooms and cigarette butts in walkways. The hotel's appearance and facilities were often described as run-down and not matching online pictures, suggesting a lack of proper upkeep. While the hotel has potential, it clearly needs serious updates and improvements to meet guest expectations. The overall cleanliness and maintenance of both the rooms and common areas appeared to be major concerns for most visitors.
The beds at the Quality Inn & Suites Conference Center Across from Casino received mixed feedback from guests. Many reviewers highlighted the comfort of the beds with several describing them as very comfy and comfortable. Cleanliness of the sheets was also noted positively and some guests appreciated the nice pillows. However, there were considerable complaints as well. A number of guests found the beds dirty and uncomfortable with some mentioning that the beds were extremely uncomfortable and noisy. Issues with old and difficult mattresses were also highlighted. Despite these negative aspects, the overall feedback suggests that when the beds were in good condition, they provided a decent night's sleep.
The 'Quality Inn & Suites Conference Center Across from Casino' presents significant challenges in terms of cleanliness. Upon arrival, guests frequently encounter grimy walkways and dirty floors. Rooms often have mold, especially in bathrooms and the general state of the property suggests it is outdated and in dire need of a remodel. Smells of must and occasional reports of bed bugs compound the issues. It is common for areas, including ceilings and bathrooms, to show deterioration. Despite some isolated mentions of clean bedding, many guests felt the overall lack of cleanliness and upkeep made their stay uncomfortable. Guests also noted infrequent room cleaning services and a tired exterior appearance. The few positive aspects, such as comfortable beds and an occasionally tidy room, do little to offset the prevailing perception of a neglected and unsanitary facility.
The staff at Quality Inn & Suites Conference Center Across from Casino received generally positive feedback from many guests. Most reviewers described the staff as good, nice and friendly, highlighting their helpfulness and politeness. In particular, the front desk personnel often garnered praise for their welcoming demeanor and willingness to assist guests during check-in and throughout their stay. The male front desk staff member was specifically noted for being nice and helpful despite being overworked and the check-in lady was described as sweet and helpful.
Guests also appreciated the restaurant staff with multiple mentions of great service and a really nice waitress enhancing their dining experience. Additionally, some reviewers mentioned that all staff were outstanding and made their experience fun, reflecting a high level of hospitality.
However, there were a few instances of negative feedback. Some guests encountered rude or unhelpful staff members, particularly at the front desk. Complaints included a brusk attitude, lack of professionalism and poor customer service. Despite these isolated incidents, the overall impression conveyed by the reviews suggests that the staff at this hotel generally aim to provide a friendly and supportive environment for guests.
The Quality Inn & Suites Conference Center Across from Casino features an outdoor pool that has received mixed feedback from guests. Many have praised the pool area for being nice, spacious and well-maintained with some describing it as beautiful and big. Kids particularly enjoyed the swimming experience, adding to the family-friendly atmosphere.
However, some reviews highlighted issues such as the pool being not very clean with water that was sometimes green and cold, despite being advertised as heated. On certain occasions, the gates to the pool area were chained shut, preventing guests from using it entirely. Despite these concerns, the pool area remained one of the most appreciated amenities at the hotel.
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Location
The hotel is also nearby stores, restaurants and nightlife activities, all within a short and safe walking distance. Whether visiting for leisure or business, the location proves to be advantageous for hospital visits with Hamot Hospital close by. The convenient placement means guests can enjoy a variety of activities within a 15-minute drive.
While some reviews mentioned the need for remodeling, the overall consensus highlights the strategic and accessible location as a major benefit, ensuring that guests can enjoy both the comforts of nearby amenities and the ease of travel provided by the adjacent interstate.
Breakfast
However, several reviews indicate room for improvement. Some guests felt the breakfast was basic or limited, lacking hot items and protein options. Issues were noted with the continental breakfast, such as stale cereal, lack of variety and some items being out of stock. The discrepancy between advertised hot breakfasts and the actual offerings on weekdays also disappointed a few visitors.
Overall, while the breakfast experience at this hotel has its strengths, there is inconsistency in its quality and selection, which has led to mixed guest feedback.
Rooms
Beds
Cleanliness
Staff
Guests also appreciated the restaurant staff with multiple mentions of great service and a really nice waitress enhancing their dining experience. Additionally, some reviewers mentioned that all staff were outstanding and made their experience fun, reflecting a high level of hospitality.
However, there were a few instances of negative feedback. Some guests encountered rude or unhelpful staff members, particularly at the front desk. Complaints included a brusk attitude, lack of professionalism and poor customer service. Despite these isolated incidents, the overall impression conveyed by the reviews suggests that the staff at this hotel generally aim to provide a friendly and supportive environment for guests.
Pool
However, some reviews highlighted issues such as the pool being not very clean with water that was sometimes green and cold, despite being advertised as heated. On certain occasions, the gates to the pool area were chained shut, preventing guests from using it entirely. Despite these concerns, the pool area remained one of the most appreciated amenities at the hotel.
Yes, Quality Inn & Suites Conference Center Across from Casino has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Conference Center Across from Casino.
No, Quality Inn & Suites Conference Center Across from Casino doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Conference Center Across from Casino.
No, Quality Inn & Suites Conference Center Across from Casino doesn't have a gym.
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