Hotel Villa De Ermua
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Summary of reviewsHotel Villa De Ermua is a conveniently located establishment cherished for its prime positioning at the entrance of Ermua, making it an excellent base for exploring the Basque Country. With easy access to highways, the main train station nearby and secure parking options, the hotel's location is highly praised. Guests appreciate its tranquil, secure surrounding and proximity to local amenities and public transportation, adding to the overall convenience and comfort.
The hotel's cleanliness is a standout feature, consistently receiving accolades from guests. The rooms and bathrooms are described as impeccably clean and well-maintained, contributing to a comfortable and relaxing environment. The attentive housekeeping staff ensures that cleanliness is upheld throughout visitors' stays.
The friendly and accommodating staff at Hotel Villa De Ermua are frequently commended for their welcoming nature and efficiency. The reception service is available around the clock, providing flexibility and exemplary customer support. Despite some language barriers, the staff's warmth and professionalism significantly enhance guests' experiences.
While the breakfast offered is basic with limited variety, it is generally well-received for its taste and reasonable pricing. The simple offerings include coffee, toast, pastries and oat milk, which align with guests' expectations, though some desire more diverse options. Dinner options at the hotel are limited, primarily consisting of frozen pizzas and the lack of a full restaurant on-site encourages guests to explore nearby eateries.
The rooms, while small and sometimes affected by humidity and ventilation issues, are modern and comfortable. Guests appreciate the consistency in cleanliness, though some note that the mattresses can be too firm and the soundproofing insufficient. There are minor maintenance issues, but overall, the rooms meet the fundamental needs of travelers.
Hotel Villa De Ermua is also well-regarded by pet owners, offering pet-friendly accommodations without additional charges. Despite limited green spaces for dogs, the hotel's pet-friendly policies make it a convenient choice for those traveling with furry companions.
In summary, Hotel Villa De Ermua offers a practical and comfortable stay with notable strengths in location, cleanliness and friendly staff, making it a cherished choice for both budget-conscious travelers and those seeking convenience and accessibility.
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The hotel's cleanliness is a standout feature, consistently receiving accolades from guests. The rooms and bathrooms are described as impeccably clean and well-maintained, contributing to a comfortable and relaxing environment. The attentive housekeeping staff ensures that cleanliness is upheld throughout visitors' stays.
The friendly and accommodating staff at Hotel Villa De Ermua are frequently commended for their welcoming nature and efficiency. The reception service is available around the clock, providing flexibility and exemplary customer support. Despite some language barriers, the staff's warmth and professionalism significantly enhance guests' experiences.
While the breakfast offered is basic with limited variety, it is generally well-received for its taste and reasonable pricing. The simple offerings include coffee, toast, pastries and oat milk, which align with guests' expectations, though some desire more diverse options. Dinner options at the hotel are limited, primarily consisting of frozen pizzas and the lack of a full restaurant on-site encourages guests to explore nearby eateries.
The rooms, while small and sometimes affected by humidity and ventilation issues, are modern and comfortable. Guests appreciate the consistency in cleanliness, though some note that the mattresses can be too firm and the soundproofing insufficient. There are minor maintenance issues, but overall, the rooms meet the fundamental needs of travelers.
Hotel Villa De Ermua is also well-regarded by pet owners, offering pet-friendly accommodations without additional charges. Despite limited green spaces for dogs, the hotel's pet-friendly policies make it a convenient choice for those traveling with furry companions.
In summary, Hotel Villa De Ermua offers a practical and comfortable stay with notable strengths in location, cleanliness and friendly staff, making it a cherished choice for both budget-conscious travelers and those seeking convenience and accessibility.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Guest Reviews
Nestled conveniently at the entrance of Ermua, Hotel Villa De Ermua boasts an excellent location, perfect for those aiming to explore the Basque Country. Its central positioning between Ermua and Eibar makes it an ideal base for regional excursions. The hotel offers seamless access to the highway and is well-connected to main roads leading to both the coast and the interior. For those traveling by train, the hotel is conveniently close to the main station, making travel both efficient and easy.
The area around the hotel is both tranquil and secure, providing peace of mind especially with the availability of secure car parking. The hotel’s strategic location next to the town center and near supermarkets further adds to its convenience. Public transportation options, including nearby buses and trains, extend its accessibility, making it a handy option for travelers looking to navigate the area or those catching early flights from Bilbao airport or ferry rides from the city's port.
Despite some mixed feedback regarding Ermua itself, the hotel's prime location and the friendly, helpful staff receive high marks from guests. The tranquillity of the back rooms ensures a restful night's sleep, even if the views are limited. For travelers seeking affordability and convenience, Hotel Villa De Ermua presents a practical choice, combining ease of access, centrality and a welcoming atmosphere.
The breakfast experience at Hotel Villa De Ermua elicits a variety of opinions from guests. The consensus is that the breakfast is basic but satisfying with many appreciating its simplicity. It generally includes coffee, toast with butter, tomato or jam and pastries like croissants. Some guests mention the availability of oat milk as a positive detail.
Several reviews note the limited range of options, pointing out that the breakfast could benefit from more variety, such as the addition of meat or more substantial choices. Despite its simplicity, guests often describe the food as good and reasonably priced. The coffee, in particular, receives high praise.
There are remarks about the breakfast area itself with some finding it a bit cold, which might affect the overall experience. Additionally, the necessity to pay for breakfast and parking is highlighted by a few guests.
In summary, while the breakfast at Hotel Villa De Ermua is basic and not very diverse, it is generally well-perceived for its taste and value, meeting the needs of most travelers.
Hotel Villa De Ermua offers a lively bar atmosphere and attentive management, praised for their good coffee and helpful service. However, the dining options at the hotel are quite limited. Guests often found themselves disappointed with the lack of variety and quality in the food menu. The limited dinner options consist mainly of frozen pizzas and on many occasions, only a small selection of these are available. For those seeking more diverse or freshly prepared meals, the hotel does not offer much with no restaurant on-site and no possibility of getting sandwiches or other meal options. Despite this, the hotel's favorable location near many eateries and convenient parking options are notable advantages for guests seeking to explore nearby dining alternatives.
Hotel Villa De Ermua offers rooms that are consistently noted for their cleanliness, which many guests appreciate. Despite some issues with humidity and ventilation, particularly in ground-floor rooms, other areas like the bathrooms are often praised for being clean and new. The rooms are described as comfortable and modern, although they are relatively small with some rooms lacking windows. When available, larger rooms are appreciated for their spaciousness and cleanliness.
Guests highlight that the housekeeping is consistent, maintaining a good level of cleanliness throughout their stay. However, there have been multiple complaints about hard and uncomfortable mattresses with some even describing beds like trampolines. Additionally, soundproofing appears to be insufficient, leading to noise disturbances from both inside and outside the hotel.
Furniture and facilities are somewhat dated with occasional reports of peeling wallpaper, leaks and malfunctioning window coverings. Some rooms also suffer from unpleasant odors and dampness due to humidity. While some guests have faced minor inconveniences like the absence of hairdryers, the staff generally seems responsive to such requests.
Overall, Hotel Villa De Ermua typically provides a clean and adequate stay but could benefit from updates and better maintenance to improve comfort and guest experience.
Hotel Villa De Ermua has garnered mixed reviews regarding the comfort of its beds. Some guests appreciated the good quality and cleanliness of the bedding, describing the bed as comfortable and the mattresses as excellent. However, a considerable number of reviews highlighted issues with bed comfort. Guests experienced discomfort due to hard, worn and excessively firm mattresses with some feeling like the bed was a trampoline or that the springs dug into them. Pillows also received criticism for being thin and uncomfortable. While a few guests mentioned the beds met their expectations, many noted that improvements in both mattress and pillow quality would significantly enhance their stay.
Hotel Villa De Ermua consistently impresses guests with its impeccable cleanliness. Visitors frequently highlight the superior standards of cleanliness in the rooms and bathrooms. Many describe the hotel as very clean and well-maintained with particular praise directed towards the cleaning staff who do a fantastic job.
Guests appreciate the comfortable and spacious rooms, noting that they are modern and equipped with all necessary amenities. The hotel's overall cleanliness, from common areas to individual rooms, receives consistent commendation, creating a comfortable and relaxing environment for visitors.
Additionally, the hotel's location is deemed convenient and the staff receive high scores for their friendliness and attentiveness. Providing extras such as cribs and towels at no additional cost further enhances the guest experience. Despite some minor issues with maintenance and attention to small details, the general consensus is that Hotel Villa De Ermua excels in providing a clean, comfortable and welcoming stay.
In the heart of Ermua, Hotel Villa De Ermua stands out not just for its comfortable accommodations, but for its exceptional staff. Reviewers frequently praise the hotel's friendly and welcoming team, noting their kindness and helpfulness in making guests' stays enjoyable. From the front desk to the cafeteria, the staff's attentiveness consistently receives high marks. Visitors appreciate the efficient reception service that’s available around the clock, ensuring support at any hour.
Particular mention is given to the exemplary treatment provided by the receptionists, described as attentive and pleasant, contributing significantly to a positive guest experience. The staff’s flexibility during check-in processes is another highlighted aspect, showcasing their commitment to accommodating guests' needs. While it is noted that the staff predominantly speaks Spanish, their warmth and efficiency help bridge any language barrier with some members proficient in English as well.
Reviewers also appreciate the cleanliness of the rooms, paired with the personal touch of the staff, enhancing the overall comfort and homeliness of the hotel. Instances of exemplary customer service, such as the notable hospitality and kindness of the waitresses in the cafeteria, reinforce the overall sentiment that the staff’s attention is unparalleled. Despite occasional mentions of rudeness, the overwhelming majority of feedback underscores the personnel’s dedication to high-quality service and exceptional guest treatment, making Hotel Villa De Ermua a standout choice for those visiting the area.
Hotel Villa De Ermua offers various parking options for its guests, highlighting both free and secured paid facilities. Nearby, there is a large free public parking lot just 300 meters away, making it convenient for those who don't mind a short walk. Additionally, the hotel provides secured parking on-site for €15 per night, which some guests find a bit expensive. The on-site garage, while a nice extra, has been noted for its narrow and steep entrance and tight spaces, making it challenging for larger vehicles. For those looking for ease, parking in the surrounding area is relatively simple and some unsecured public options are close by. Overall, while there are secure options, guests should be cautious with the tight spaces and narrow passages, especially if driving a larger car.
Hotel Villa De Ermua stands out as a welcoming establishment for travelers accompanied by their furry friends. The hotel accommodates pets without any additional charges and dogs, including large ones, are permitted. Guests have highlighted that even with large dogs, their stay was comfortable and without issues. The hotel is recommended by pet owners, offering stress-free accommodations for both humans and their pets. Positive mentions include the ability to have breakfast within the hotel premises, enhancing the convenience for guests. Despite some challenges regarding limited green spaces for dogs, overall, pet-friendly amenities at the hotel make it a recommendable destination for pet owners.
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Location
The area around the hotel is both tranquil and secure, providing peace of mind especially with the availability of secure car parking. The hotel’s strategic location next to the town center and near supermarkets further adds to its convenience. Public transportation options, including nearby buses and trains, extend its accessibility, making it a handy option for travelers looking to navigate the area or those catching early flights from Bilbao airport or ferry rides from the city's port.
Despite some mixed feedback regarding Ermua itself, the hotel's prime location and the friendly, helpful staff receive high marks from guests. The tranquillity of the back rooms ensures a restful night's sleep, even if the views are limited. For travelers seeking affordability and convenience, Hotel Villa De Ermua presents a practical choice, combining ease of access, centrality and a welcoming atmosphere.
Breakfast
Several reviews note the limited range of options, pointing out that the breakfast could benefit from more variety, such as the addition of meat or more substantial choices. Despite its simplicity, guests often describe the food as good and reasonably priced. The coffee, in particular, receives high praise.
There are remarks about the breakfast area itself with some finding it a bit cold, which might affect the overall experience. Additionally, the necessity to pay for breakfast and parking is highlighted by a few guests.
In summary, while the breakfast at Hotel Villa De Ermua is basic and not very diverse, it is generally well-perceived for its taste and value, meeting the needs of most travelers.
Dinner
Rooms
Guests highlight that the housekeeping is consistent, maintaining a good level of cleanliness throughout their stay. However, there have been multiple complaints about hard and uncomfortable mattresses with some even describing beds like trampolines. Additionally, soundproofing appears to be insufficient, leading to noise disturbances from both inside and outside the hotel.
Furniture and facilities are somewhat dated with occasional reports of peeling wallpaper, leaks and malfunctioning window coverings. Some rooms also suffer from unpleasant odors and dampness due to humidity. While some guests have faced minor inconveniences like the absence of hairdryers, the staff generally seems responsive to such requests.
Overall, Hotel Villa De Ermua typically provides a clean and adequate stay but could benefit from updates and better maintenance to improve comfort and guest experience.
Beds
Cleanliness
Guests appreciate the comfortable and spacious rooms, noting that they are modern and equipped with all necessary amenities. The hotel's overall cleanliness, from common areas to individual rooms, receives consistent commendation, creating a comfortable and relaxing environment for visitors.
Additionally, the hotel's location is deemed convenient and the staff receive high scores for their friendliness and attentiveness. Providing extras such as cribs and towels at no additional cost further enhances the guest experience. Despite some minor issues with maintenance and attention to small details, the general consensus is that Hotel Villa De Ermua excels in providing a clean, comfortable and welcoming stay.
Staff
Particular mention is given to the exemplary treatment provided by the receptionists, described as attentive and pleasant, contributing significantly to a positive guest experience. The staff’s flexibility during check-in processes is another highlighted aspect, showcasing their commitment to accommodating guests' needs. While it is noted that the staff predominantly speaks Spanish, their warmth and efficiency help bridge any language barrier with some members proficient in English as well.
Reviewers also appreciate the cleanliness of the rooms, paired with the personal touch of the staff, enhancing the overall comfort and homeliness of the hotel. Instances of exemplary customer service, such as the notable hospitality and kindness of the waitresses in the cafeteria, reinforce the overall sentiment that the staff’s attention is unparalleled. Despite occasional mentions of rudeness, the overwhelming majority of feedback underscores the personnel’s dedication to high-quality service and exceptional guest treatment, making Hotel Villa De Ermua a standout choice for those visiting the area.
Parking
Dog Friendly
No, Hotel Villa De Ermua doesn't have any pool.
No, a spa isn't available at Hotel Villa De Ermua.
Yes, Hotel Villa De Ermua welcomes dogs.
Yes, parking facilities are available at Hotel Villa De Ermua.
No, Hotel Villa De Ermua doesn't have a gym.
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