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1 room2 guests1 room, 2 guests
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Summary of reviewsAlbert Arms in Esher garners positive attention for its strategic location, situated conveniently near a bustling high street and well-connected transport links, making it an ideal base for exploring the area and attending events at the nearby Sandown Racecourse. Guests appreciate the balance of accessibility to local attractions and a peaceful environment, with a pub next door enhancing the local experience. Complimentary parking adds to the convenience.
Though breakfast is not provided at the hotel, guests adapt well to the nearby cafe known for its delightful full English breakfast, or they make use of the hotel's communal kitchen facilities. This flexibility contributes to an enjoyable stay despite the initial surprise.
The accommodations are notably clean and modern, with guests frequently mentioning the stylish decor and excellent amenities, such as good coffee machines and large TVs. While the rooms are cozy, they are well-furnished and equipped for comfort, complete with air conditioning. Any minor maintenance issues do not significantly detract from the overall positive impressions of cleanliness and quality.
The consistently friendly and helpful staff, including lauded members like Barbara and Gersha, contribute significantly to the warm and welcoming atmosphere. Managerial staff and restaurant personnel receive accolades for their attentive service, making the Albert Arms experience memorable and pleasant.
Overall, Albert Arms offers good value with comfortable beds and a charming ambiance, generally achieving a high level of guest satisfaction. Some minor critiques regarding bed comfort and minor room issues are noted but do not overshadow the largely positive reviews. Show more
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Small Inn
Room Types
Small Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a carpeted floor, heating as well as a quiet street view. The unit offers 1 bed.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides a flat-screen TV, a wardrobe, a carpeted floor, heating as well as a quiet street view. The unit offers 3 beds.
Guest Reviews
7.9
Good
Location
Albert Arms boasts an excellent location in the heart of Esher, offering convenient access to various attractions and amenities. Located close to the bustling high street, guests appreciate the proximity to numerous restaurants and shops, while the hotel remains tucked away enough to avoid noise disturbances. The area is clean and welcoming, with all amenities as described, ensuring a comfortable stay. The hotel is ideally situated for visitors attending events at Sandown Racecourse, making it a great choice for racegoers. Transport links are readily available, adding to the convenience for travelers. The presence of a pub just next door enhances the local experience, providing leisure options within walking distance. With complimentary parking available and straightforward access to trunk roads, Albert Arms represents great value for its advantageous location. Additionally, the friendly staff contribute to a pleasant atmosphere, making guests' stays even more enjoyable. It's important to note that while the area is generally quiet, some guests have mentioned occasional disturbances from nearby nightlife. Overall, Albert Arms offers a strategic base for exploring Esher with clean accommodations and attentive service.
Breakfast
Albert Arms presents an interesting case when it comes to breakfast offerings—or the lack thereof. Guests have noted that the establishment does not serve breakfast during their stay, which appears to be a consistent aspect of their experience. This absence, however, is somewhat mitigated by the presence of a nearby cafe, highly praised for its charming full English breakfast. Many visitors have found this alternative quite satisfying, with the cafe only a short walk away, offering a convenient solution to morning hunger pangs. Additionally, the hotel provides a communal kitchen equipped with a fridge and basic utensils, granting guests the flexibility to bring in meals from outside and enjoy them in their own rooms. While the lack of breakfast at the hotel may surprise some patrons, the nearby dining options and available kitchen facilities offer a degree of comfort and convenience that can enhance a stay at Albert Arms.
Rooms
Albert Arms offers accommodation in a separate building across the road from the main pub, described as resembling a house. Guests frequently highlight the cleanliness and modernity of the rooms, with furnishings that are considered lovely and well-decorated. The comfortable beds and well-equipped facilities, including good coffee machines, large TVs, and quality Wi-Fi, receive significant praise. Despite the rooms being on the smaller side, visitors appreciate their coziness and the addition of air-conditioning, which is particularly useful during warm weather. In terms of location, the accommodation is conveniently positioned near shops and provides easy access to nearby amenities.
While the experience is generally positive, some reviews mention issues such as occasional warmth and stuffiness in the rooms, minor maintenance needs like stained carpets, and a bit of mildew in the bathroom. These concerns, however, do not detract from the overall value and cleanliness of the rooms. Additionally, the hospitality at the property is noted for being friendly and accommodating, leaving a lasting impression on guests who express a willingness to return and recommend the place to others.
Beds
Albert Arms offers a mixed experience when it comes to the beds, drawing both praise and some critique from its guests. The majority of visitors find the beds to be very comfy, highlighting their stay as offering value for money. The comfortable beds are frequently mentioned as a highlight of the accommodations. However, some guests have reported issues with beds being too squeaky or uncomfortable, which has affected the quality of their sleep. Despite these occasional complaints, the overall sentiment leans towards positivity regarding the comfort level of the beds. Alongside the comfortable sleeping arrangements, the hotel also garners appreciation for the good food available in the pub, adding to the overall pleasant stay.
Cleanliness
Nestled in an ideal location, Albert Arms offers guests a modern and clean accommodation experience. The reviews frequently highlight the pristine condition of the rooms, characterized by spotless and tidy bedrooms that provide excellent comfort and value for money. Guests appreciate the secure atmosphere and the cheerfulness of the environment. The accommodation also features thoughtful amenities, such as complimentary water and coffee pods, along with decent towels and bedding.
The cleanliness of the bathrooms frequently receives praise, and the shower facilities impress with excellent water pressure and ample hot water. The reliable and accommodating staff, including standout cleaning personnel like Barbara and Gersha, ensure that the premises are well-maintained.
Despite occasional issues with carpet quality and room descriptions, the overall consensus strongly favors the cleanliness and neatness of the accommodation. A cozy and clean ambiance coupled with proximity to bars and restaurants makes Albert Arms a convenient choice for both leisure and business travelers seeking a straightforward stay.
Staff
Visitors to Albert Arms consistently commend the hotel's staff for their exceptional friendliness and helpfulness. The team is notable for offering a warm welcome and ensuring that guests feel well cared for throughout their stay. Highlights include mentions of the manager, Liam, and staff members like Harry, Barbara, and Gersha, who have been praised for their excellent service. Guests appreciate the accommodating nature of the team, noting how they are attentive to needs and provide valuable local recommendations. The property's restaurant staff also receive positive remarks for their professionalism and friendliness. The overall atmosphere created by the staff contributes significantly to a memorable and pleasant stay at Albert Arms, with their dedication to service being a standout feature.
No, Albert Arms doesn't have any pool.
No, a spa isn't available at Albert Arms.
No, Albert Arms doesn't allow dogs.
No, parking facilities aren't available at Albert Arms.