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Summary of reviewsThe New Orleans Hotel in Eureka Springs shines as a prime destination nestled in the vibrant heart of the historic downtown area. Its location offers guests easy access to the town's charming attractions, shops, restaurants, and entertainment options, making it an ideal choice for those seeking to immerse themselves in the lively atmosphere without the need for a car. The hotel's strategic placement is widely praised for enhancing the experience of those attending local events, as everything is conveniently within walking distance. The building exudes historic elegance, adding a nostalgic touch, complemented by the friendly and accommodating staff who consistently receive accolades for their helpfulness and professionalism.
Guests appreciate the blend of historic charm and modern comfort found in the hotel's rooms, which feature spaciousness, stunning decor, and convenient amenities such as hot tubs, fridges, and microwaves. The relaxing atmosphere and features like beautiful balconies contribute to a memorable stay. While some rooms exhibit quirks typical of historic buildings, the overall ambiance remains charming, further enhanced by entertainment options at The Quarter and the on-site Voodoo Lounge known for its craft cocktails.
Cleanliness is another hallmark of the New Orleans Hotel, with guests frequently commending the spotless condition of both rooms and public areas. The establishment maintains its historic charm while adhering to modern standards, creating a comfortable environment with essential amenities, including spa tubs. Despite minor issues like older fixtures needing updates, the hotel succeeds in providing a pleasant stay backed by a considerate staff known for their welcoming demeanor.
Parking arrangements at the hotel include complimentary parking and valet service, adding to the convenience despite some layout challenges. The attentive staff manage these issues efficiently, ensuring a smoother experience for guests. The beds, widely praised for their comfort, contribute to restful nights, with many guests expressing satisfaction with the plush mattresses and soft bedding.
Overall, the New Orleans Hotel in Eureka Springs stands out for its exceptional service, historic charm, and convenient location, offering a delightful blend of comfort and nostalgia that makes it a recommended choice for travelers looking to explore the enchanting historic district. Show more
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Categories
Romantic Hotel
Located in the heart of Eureka Springs, this hotel exudes charm and character. Its historic ambiance and central location make it a great choice for couples looking to explore the town together.
Hotel with Parking
This historic hotel has 14 parking spots available for guests on the north side of the building. The hotel is conveniently located within walking distance of downtown attractions.
Hotel with Rooms With Jacuzzi / Hot-tub
This historic hotel features rooms available with jacuzzi tubs. Guests can enjoy a relaxing jetted bath as part of their stay in this charming property.
4-Star Hotel
Located in the heart of Eureka Springs, this hotel captures the essence of New Orleans charm. It provides guests with easy access to downtown attractions and a unique cultural experience.
Hotel for Honeymoon
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 36 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Answers last updated by New Orleans Hotel Eureka Springs
100 Grand King SuiteThis suite has a tea/coffee maker and cable TV. This room is located on our parking lot level.
101 Presidential SuiteThis suite features a flat-screen TV, DVD player and tea/coffee maker.
102 King SuiteThis suite has air conditioning, spa bath
103 King SuiteThis suite features a spa bath and microwave.
104 Queen Shower RoomThis queen room has a bathrobe, flat-screen TV and DVD player.
105 Queen Double Shower SuiteThis suite features air conditioning.
106 King SuiteThis suite has a spa bath and air conditioning.
107 King SuiteThis suite features a microwave and air conditioning.
108 King SuiteThis suite has a spa bath, air conditioning and tea/coffee maker.
109 King SuiteThis suite features a microwave and cable TV.
110 King SuiteThis suite has a microwave, flat-screen TV and tea/coffee maker.
111 Queen Shower RoomThis queen bed, shower only room features a DVD player and air conditioning.
112 Queen This queen shower room has a spa bath, and tea/coffee maker.
113 King SuiteThis suite features air conditioning and microwave.
114 King SuiteThis suite has a spa bath and air conditioning.
115 Grand King SuiteThis suite features a tea/coffee maker, air conditioning and cable TV.
116 King SuiteThis suite has a microwave, and tea/coffee maker
117 Queen Shower RoomThis queen shower room features air conditioning.
118 Queen SuiteThis suite has a microwave and air conditioning.
119 King This suite features air conditioning and spa bath
120 King This suite has a spa bath and tea/coffee maker.
121 Grand King SuiteThis suite features air conditioning and cable TV.
Guest Reviews
8.9
Excellent
Location
Nestled in the vibrant heart of historic downtown Eureka Springs, the New Orleans Hotel offers an ideal base for exploring the town's charming attractions. Centrally located, it provides easy access to an array of shops, restaurants, and entertainment options, ensuring that guests can immerse themselves in the lively atmosphere without needing a car. The hotel's strategic location is particularly appreciated by those attending events, as everything is within walking distance, allowing for a seamless experience. Visitors consistently praise the convenience of its placement and the timeless charm that seems to envelop the property. The building itself exudes historic elegance, adding a touch of nostalgia to any stay. Complementing the prime location is the hotel's friendly and accommodating staff, who are frequently noted for their helpfulness, enhancing the overall experience. In essence, the New Orleans Hotel stands out as a quintessential choice for those wanting to fully engage with Eureka Springs’ delightful historic district.
Rooms
The New Orleans Hotel in Eureka Springs offers a blend of historic charm and modern comfort, making it a unique destination for visitors. Guests have praised the hotel for its stunningly beautiful rooms, often highlighting their size and the relaxing atmosphere they provide. Many rooms come equipped with convenient amenities like a hot tub, fridge, and microwave, enhancing the overall comfort and experience. The spaciousness of the rooms, often with sitting areas, contributes to a pleasant stay where relaxation is easy to find.
While the hotel embodies a historic allure that transports guests back in time, some elements of the building show signs of aging, such as slanted floors and misaligned doors, and might require some attention. Despite these quirks, which are typical of historic buildings, the overall ambiance remains charming, aided by features like beautiful balconies and time-traveling decor.
The hotel’s location and atmosphere are particularly appreciated, with many guests enjoying the vibrant surroundings, including the on-site Voodoo Lounge renowned for its craft cocktails. Entertainment options at The Quarter add to the lively experience, and together with the hotel’s ambiance, they make for a memorable stay. However, some guests noted the lack of a restaurant and found certain rooms smaller than expected, reflecting the historic nature of the property. Overall, for those seeking a blend of history and comfort, the New Orleans Hotel offers a delightful setting in the heart of Eureka Springs.
Beds
The beds at the New Orleans Hotel in Eureka Springs offer a largely enjoyable experience for guests, with numerous reviews highlighting their comfort as a standout feature. Many guests found the mattresses comfortable, contributing to restful nights. The beds are noted for being remarkably plush, with some visitors describing them as the best hotel beds they've ever slept in. A few reviews even mention the desire to have such beds at home, underscoring the high level of comfort experienced. The quality of bedding also impressed guests, with particular praise for the softness of the sheets and comforters. Rooms are described as spacious and comfortable, completing the serene environment for a good night's rest. However, it should be noted that a minority of reviews experienced discomfort with their beds, describing them as hard and not easy to sleep on. Despite this, the overall sentiment remains highly positive regarding the beds at the New Orleans Hotel.
Cleanliness
The New Orleans Hotel in Eureka Springs receives high praise for its cleanliness and comfort. Guests frequently remark on the pristine condition of both the rooms and the hotel, highlighting their satisfaction with the spotless environment. While the establishment itself is historic, it has been maintained meticulously, allowing visitors to enjoy the charm and ambiance that comes with its age without compromising on modern standards. Many reviews mention that the rooms are not only clean but also comfortable, featuring all necessary amenities and the added luxury of a delightful spa tub. Despite a few minor issues, such as old toilet fixtures needing updates and the absence of a bathtub in some rooms, the overall experience remains positive. The hotel boasts an exceptional interior that surpasses its photographic representations, partly due to thoughtful upgrades like the removal of carpet. Located in a lively area, the hotel ensures a peaceful environment, aided by a considerate and welcoming staff ready to assist guests throughout their stay.
Staff
Visitors to the New Orleans Hotel in Eureka Springs consistently rave about the exceptional service provided by the staff. Praised for their friendliness and hospitality, the staff members are often described as the highlight of many stays, ensuring that guests feel welcomed and valued. The front desk personnel, including Chris, Susan, Sue, Wally, Danny, and Kaleb, receive special mention for their helpfulness, professionalism, and the genuine enthusiasm they bring to their roles. Whether it's meeting needs or providing information, the staff goes above and beyond to prioritize guest satisfaction. This dedication to service extends across all levels, from cleaning staff to management, making the hotel a recommended choice for travelers seeking both comfort and attentive care in a beautifully located setting.
Parking
The New Orleans Hotel in Eureka Springs offers free parking and a valet service that many guests find incredibly convenient. Despite some challenges with the parking layout, such as its location behind the hotel and requiring additional steps to reach the front entrance, the complimentary parking is appreciated by visitors. The hotel staff, known for their exceptional service, help mitigate issues with parking by efficiently managing valet services, particularly when spaces become crowded or cars need repositioning. While some guests mention the parking as not ideal or even complicated, the free valet service provides a helpful solution, allowing for a smoother experience. Overall, the hotel’s parking arrangement may have complexities, but the convenience of a valet service and the helpful staff enhance the overall experience.
No, New Orleans Hotel Eureka Springs doesn't have any pool.
No, a spa isn't available at New Orleans Hotel Eureka Springs.
No, New Orleans Hotel Eureka Springs doesn't allow dogs.
Yes, parking facilities are available at New Orleans Hotel Eureka Springs.
No, New Orleans Hotel Eureka Springs doesn't have a gym.