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Summary of reviewsThe Holiday Inn Chicago North-Evanston by IHG garners praise from guests primarily for its exceptional location and attentive service. Situated in the vibrant heart of downtown Evanston, the hotel offers convenient access to Northwestern University and is well-connected to public transportation like the Purple Line, making it easy for guests to explore Chicago and nearby attractions. Visitors appreciate the proximity to a variety of dining and shopping options and commend the hotel for being an ideal base to enjoy leisure strolls to Lake Michigan or explore cultural sites like the Baha’i House of Worship.
The hotel stands out for the cleanliness and comfort of its accommodations, with many guests highlighting the regular upkeep of rooms. Rooms are described as spacious, featuring useful amenities such as mini fridges and microwaves, and offering scenic views from upper floors. The spectacular comfort of the beds is consistently noted, with guests often remarking that they are some of the most comfortable they have ever slept in. Additionally, the quiet environment adds to the peacefulness of the stay.
While breakfast options receive mixed reviews, many guests appreciate the affordable $10 buffet, citing its quality and variety as good value for money. The breakfast staff are frequently commended for their outstanding service, positively influencing the overall dining experience, and even though the breakfast could be more varied, its scenic setting makes it an enjoyable start to the day.
The friendliness and efficiency of the staff leave a lasting impression on guests, from check-in to managing various requests. Special mentions often highlight individuals whose service exemplifies the hotel’s commitment to creating a welcoming and accommodating atmosphere. The parking facilities are generally found to be convenient; with a reasonable daily fee and helpful staff providing alternative options, guests feel safe and comfortable.
Though there are minor concerns regarding the hotel’s dated aspects and occasional noise issues, these do not significantly detract from its overall appeal. The Holiday Inn Chicago North-Evanston by IHG offers a commendable blend of value, comfort, and accessibility, making it a reliable choice for visitors to Evanston, especially those seeking affordability and convenience while exploring the local community and beyond. Show more
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3-Star Hotel
Located in Evanston, this hotel provides a comfortable stay near Northwestern University. It is a good option for visiting families and those attending events in the area.
Hotel with Outdoor Pool
This hotel features a seasonal rooftop outdoor pool located on the third floor. The pool area provides panoramic views of the urban skyline.
Hotel with Panoramic View Pool
The Holiday Inn Chicago North-Evanston, an IHG Hotel, presents an outdoor rooftop pool, generously sized and perfectly positioned to offer sweeping panoramic views of the urban skyline. Visitors can enjoy a refreshing swim while admiring the surrounding cityscape. The pool provides a moment of serenity amidst the vibrant energy of Evanston.
Hotel with Rooftop Pool
The Holiday Inn Chicago North-Evanston, an IHG Hotel, provides guests with a convenient escape from the city's hustle and bustle while remaining within easy reach of everything Chicago has to offer. The hotel has a 24-hour fitness center, which is ideal for those who want to stay active during their stay, as well as a seasonal outdoor pool on the third floor where guests can enjoy a refreshing swim and soak up the sun. The hotel's location in the Chicago suburbs provides a peaceful and serene atmosphere while remaining easily accessible by public transportation for those wishing to explore the city. Whether it's for a relaxing getaway or an active vacation, the Holiday Inn Chicago North-Evanston offers guests a comfortable and convenient base from which to explore everything the area has to offer.
Hotel with Heated Pool
The Holiday Inn Chicago North-Evanston provides a heated indoor pool. It is close to Northwestern University and offers comfortable stay.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with cable channels.
Standard King RoomThis room includes a 37-inch flat-screen HDTV, microwave and small refrigerator.
Standard King Room with City ViewFeaturing a view of the city, this room includes a 37-inch flat-screen HDTV, microwave and small refrigerator.
King Room - Mobility Access/Hearing AccessibleThis room offers both hearing and mobility-access amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.
King Room - Hearing Accessible - Roll-in ShowerThis room offers both mobility and hearing-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
King Room - Hearing AccessibleThis room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
King Room - Mobility Access/Hearing AccessibleThis room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
Executive King Room - Hearing AccessibleThis room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
Standard Queen Room with Two Queen BedsThis room includes a 37-inch flat-screen HDTV, microwave and small refrigerator.
Standard Queen Room with Two Queen Beds and City ViewFeaturing a view of the city, this room includes a 37-inch flat-screen HDTV, microwave and small refrigerator.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
Room with Two Beds - Hearing Accessible - Non-SmokingThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Room with Two Beds - Hearing Accessible - Non-SmokingThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Nestled in the heart of downtown Evanston, the Holiday Inn Chicago North-Evanston by IHG stands out for its unparalleled location, making it a top pick for visitors wanting to explore the vibrant local community. The hotel is conveniently situated just a short distance from Northwestern University, making it an excellent choice for those in town for campus visits or events. Guests frequently highlight the proximity to public transport options like the Purple Line, providing seamless access to both the city of Chicago and surrounding attractions.
The hotel's location offers easy access to a plethora of dining and shopping options, with various restaurants, bars, and shops just a stroll away. For those visiting for leisure, a walk to Lake Michigan offers picturesque views and a touch of nature, while the nearby parks provide excellent spots for relaxation. The property's close vicinity to cultural sites such as the Baha’i House of Worship adds further appeal for tourists.
Visitors appreciate the hotel's clean, spacious rooms and the consistent service from the friendly staff. The availability of practical amenities such as easy parking and reasonably priced breakfasts enhance the overall experience. For those on business trips or simply looking to enjoy Evanston's charm, the Holiday Inn's central location offers unparalleled convenience and accessibility in a safe, vibrant neighborhood.
Breakfast
Holiday Inn Chicago North-Evanston offers breakfast options that draw mixed impressions from guests. Despite a few negative remarks on its basic nature, some attendees appreciate the affordability and convenience of the buffet, especially considering the costs of dining in Evanston. Many guests find value in the $10 breakfast buffet, commending the variety and quality of the food. Several reviews highlight the breakfast as enjoyable and a good proposition for its price, noting that it offers value for money compared to other local dining options. The service at the breakfast area, particularly from the young staff, is often praised for being outstanding, adding a positive touch to the experience. While the breakfast choices could be expanded and refined, aspects such as clean utensils and real dishes initially contributed positively to the dining experience. With the breakfast costing an extra fee, the hotel provides guests with the opportunity to enjoy a reasonably priced meal amidst the scenic views of the city and lake. Overall, for those not overly particular, breakfast at Holiday Inn offers a decent start to the day with good variety and affordable options.
Rooms
Located in the heart of Evanston, the Holiday Inn Chicago North-Evanston by IHG offers a reliable and comfortable stay for travelers. The majority of guest reviews highlight the cleanliness of the rooms, with several mentioning that they were cleaned regularly and maintained well. Rooms are described as spacious, often featuring separate sitting areas, and many are equipped with useful amenities like mini fridges and microwaves. Several visitors appreciated the comfortable beds and excellent pillows, ensuring a restful night’s sleep. The views from the rooms, especially from upper floors, are noted to be pleasant, with some guests enjoying expansive views of the skyline.
Despite some comments about the property being a bit dated, most agree that it remains clean and comfortable, making it a good choice for its price and location. The hotel’s environment is typically quiet, enhancing the peacefulness of the stay. Customers also complimented the helpful and pleasant staff, contributing to the overall positive experience. The modern renovation efforts seem to have paid off, as guests now perceive the rooms as very nice and extremely comfortable, complete with good-sized spaces and functional design. In summary, the Holiday Inn Chicago North-Evanston offers a blend of cleanliness, comfort, and convenience, making it a reliable option for visitors to the area.
Beds
At the Holiday Inn Chicago North-Evanston by IHG, guests are consistently impressed with the comfort of the beds. Travelers repeatedly mention the beds being super-comfortable, praising the perfect combination of soft and firm pillows that cater to even the pickiest of sleepers. The spacious rooms complement the large, cozy beds, making it easy for guests to relax and unwind.
Notably, many reviewers have described these beds as some of the most comfortable they have ever slept in, highlighting their exceptional comfort and cleanliness. It's not just the beds that earn praise; guests also appreciate the convenience of an in-room refrigerator and microwave, enhancing the overall stay experience. Friendly staff and added amenities, like a delectable breakfast option, further contribute to the positive impressions of this hotel. Overall, the Holiday Inn Chicago North-Evanston seems to prioritize guest comfort, an effort clearly appreciated by those looking to enjoy a good night's rest.
Cleanliness
Holiday Inn Chicago North-Evanston by IHG shines with its excellent location and general cleanliness, factors that are clearly appreciated by its guests. Many visitors commend the hotel for being very clean and well-maintained, with rooms that are mostly described as clean, modern, and comfortable. The amenities, such as the workout area, are also kept in good condition. The staff receives praise for being friendly, attentive, and helpful, contributing positively to the overall experience. The property's proximity to the metro train station and public transportation adds further convenience, making it easy for guests to explore the surrounding area.
However, the hotel's dated aspects, such as the corridors and bathrooms, suggest that some areas could benefit from updates to match its overall standard. While many guests found the rooms to be clean and the beds comfortable, there are occasional comments about missed housekeeping services and specific cleanliness concerns like sticky carpets and dusty rooms. Despite these points, the quietness of the hotel and the comfortable ambiance it offers seem to outweigh these issues, leaving most guests satisfied with their stay.
Staff
Holiday Inn Chicago North-Evanston by IHG is renowned for its exceptional staff, who consistently stand out in delivering a warm and accommodating experience for guests. From the moment of check-in to handling special requests, the hotel's team is praised for their friendliness, attentiveness, and helpful nature. Numerous guests highlight the welcoming demeanor of the front desk personnel, with particular mentions of individuals like Marissa, Mustafa, Roger, and Nasima, who each leave a lasting impression with their outstanding service skills. The overall atmosphere is further enhanced by staff members who are not only courteous but also efficient in handling various guest needs, from providing local dining recommendations to managing parking logistics. This consistent high level of service, coupled with clean accommodations, positions the hotel as an excellent choice for visitors to Evanston, especially those looking for easy access to local attractions and transportation. The staff’s commitment to exceeding expectations remains the hotel's standout feature, ensuring a comfortable and memorable stay for all guests.
Parking
When visiting the Holiday Inn Chicago North-Evanston, one notable aspect to consider is the hotel's parking situation. Generally, guests find parking to be convenient and easily accessible, with many mentioning that the attached garage offers straightforward entry without needing tickets or valet services. The daily rate of $18 is considered reasonable by some given the typical challenges of finding parking in the Chicago area, though a few guests felt the cost could have been clearer at the time of booking. It's noteworthy that IHG members may receive a parking discount, and helpful staff often offer alternative parking options such as street parking when suitable. Despite some concerns about the condition and lighting of the parking area and its entrance, many guests expressed feeling safe in the vicinity. Overall, while additional fees may come as a surprise to some, the availability and convenience of the parking facilities seem to meet the needs of most travelers staying at the hotel.
3 Star
The Holiday Inn Chicago North-Evanston by IHG offers a solid option for visitors to Evanston, especially those looking for value and convenience. Its location is ideal for exploring the area, with easy access to Northwestern University and various local attractions, making it a perfect base for walking to nearby events and amenities. The hotel is known for its clean and comfortable accommodations, staffed by a dedicated team that contributes to an overall positive experience.
While the hotel is reasonably priced, guests have noted that some areas could benefit from updates, as the property feels a bit dated. Noise can be an issue depending on room location, and there have been mentions of humidity and ventilation challenges. Despite these occasional drawbacks, the Holiday Inn offers a commendable balance of comfort and affordability, making it a popular choice for those visiting the Evanston area on a budget.
Yes, Holiday Inn Chicago North-Evanston by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Chicago North-Evanston by IHG.
No, Holiday Inn Chicago North-Evanston by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Chicago North-Evanston by IHG.
Yes, Holiday Inn Chicago North-Evanston by IHG has a gym.