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Summary of reviewsRésidence Odalys Les Chalets d'Evian offers a delightful retreat with its stunning location overlooking Lake Geneva, providing an ideal setting for nature lovers and those seeking tranquility. The picturesque site combines lakeside and mountain terrains, allowing guests to enjoy a versatile stay. Situated on the heights of Evian, the residence is conveniently near both the town center and ski resorts, making it a perfect base for both summer and winter activities. The charming chalet-style accommodations are appreciated for their comfort, cleanliness, and family-friendly setup, with a relaxing pool offering splendid views of the lake.
Guests frequently highlight the exceptional warmth and friendliness of the staff, who contribute significantly to their positive experiences. From the reception to maintenance, the team is commended for their helpfulness and attentiveness, ensuring a welcoming and supportive atmosphere throughout the residence.
While cleanliness is generally praised, some guests encountered occasional lapses that could benefit from stricter protocols. Despite this, the overall maintenance and care provided by the staff are well-regarded. However, the internet services leave room for improvement, as the lack of complimentary Wi-Fi and unreliable connectivity are notable drawbacks for many visitors.
The residence's pool is a standout feature, with its breathtaking views and cleanliness enhancing the overall ambiance. Although some minor issues such as the pool's size and the early closure of facilities are noted, these do not significantly detract from guests' enjoyment.
The comfort of the beds receives mixed feedback. While some guests are satisfied, others find the mattresses hard and in need of updating for improved comfort. Addressing these concerns could further enhance the sleep experience for visitors.
Overall, Résidence Odalys Les Chalets d'Evian offers a serene and picturesque escape, bolstered by outstanding staff service and beautiful surroundings, making it a charming destination for any getaway. Show more
Read review summaries for all categories
Categories
Dog Friendly Holiday Park
Holiday Park with Swimming Pool
Heated Pool Indoor Pool
Holiday Park with Indoor Pool
Holiday Park with Heated Pool
Room Types
2 Room Apartment - 4/5 PersonsThis apartment features a furnished terrace, living room with TV and a private bathroom. It is complete with a fully equipped kitchenette.
Please note this room includes special conditions.
3 Room Apartment - 6 PersonsThis apartment features a furnished terrace, living room with TV and a private bathroom. It is complete with a fully equipped kitchenette.
Please note this room includes special conditions.
One-Bedroom Apartment - Lake SideThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with lake views, this apartment also offers a coffee machine and a flat-screen TV. The unit offers 3 beds.
Apartment with Lake ViewThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with lake views, this apartment also provides a coffee machine and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
7.4
Good
Location
Résidence Odalys Les Chalets d'Evian boasts an enviable location overlooking the stunning Lake Geneva, making it a perfect choice for nature lovers and those seeking tranquility. Nestled on the heights of Evian, the residence offers an extraordinary view of the lake, complemented by the quiet and serene surroundings. Guests appreciate the charming chalet-style accommodations, which provide clean, comfortable, and well-equipped spaces for families and visitors. The proximity to both Lake Geneva and the nearby ski resorts makes it an ideal base for both summer hikes and winter skiing. The property is conveniently situated near the center of Evian, accessible by a funicular, and provides easy access to amenities and the Swiss border. Guests especially enjoy the relaxing pool with a lake view, while the warm, welcoming staff contribute to an overall positive experience. This beautiful location allows guests to enjoy the best of both the lakeside and mountain terrains, offering an idyllic setting for any getaway.
Beds
Résidence Odalys Les Chalets d'Evian offers an experience with mixed reviews regarding the comfort of its beds. While some guests found the bedding to be comfortable, others pointed out issues with the quality and condition of mattresses and pillows. The mattresses were described by several reviewers as rather hard, with some guests noting they were on the thin side. This has led some to describe the beds as not comfortable overall. Although some guests appreciated the bedding, others felt it needed improvement, with specific mentions of old and uncomfortable bed and sofa setups. There were also concerns about the quality of pillows, which were likened to cushions, suggesting a need for replacement. The accommodation could benefit from updates to improve the overall sleep experience for guests, thus enhancing comfort and satisfaction.
Cleanliness
Résidence Odalys Les Chalets d'Evian receives praise for its cleanliness, especially upon arrival. Many guests commend the clean apartments, noting they are well-maintained and functional. The outdoor pool also stands out for its cleanliness, complemented by excellent staff service. Inside the apartments, guests appreciate the top-notch cleanliness, which extends to areas like the bathroom, toilet, and kitchenette.
However, reviews are mixed, as some guests encountered issues regarding cleanliness. Isolated incidents mention sticky dishes, dust under beds, and aging accommodation needing refurbishment. A few guests reported specific cleanliness oversights, such as dirty bathtubs, unclean chalets, and an unpleasant odor from the fridge. Some also highlighted the lack of soundproofing and missing amenities like an oven or adequate storage.
Overall, while the cleanliness of the accommodations generally receives positive feedback, there are occasional lapses that guests feel need addressing. The staff's friendliness and the beautiful views contribute positively to the guest experience, but improvements in cleaning protocols and maintenance could enhance satisfaction further.
Staff
Résidence Odalys Les Chalets d'Evian boasts a team that consistently earns high praise from its guests for their warmth and attentiveness. Across various roles, including reception, maintenance, and repair, the staff is recognized for their friendly and approachable nature. Guests frequently highlight the kindness and helpfulness of the employees, creating an atmosphere that feels genuinely welcoming and pleasant.
The reception team, in particular, stands out for their eagerness to address inquiries and ensure guests feel comfortable and supported. They often go above and beyond to accommodate special needs, such as mobility issues, ensuring that every visitor has a positive experience. The manager has been noted for their accommodating approach, making arrivals smooth and stress-free.
Visitors appreciate the exceptional availability and attentiveness of the team, which contributes significantly to the overall positive ambiance of the residence. Even though cleanliness occasionally receives mixed reviews, the overwhelming kindness and helpful nature of the staff greatly enhance the guests' stay, creating a memorable and satisfying visit.
Wi-Fi
At Résidence Odalys Les Chalets d'Evian, accessing the internet appears to be a less-than-pleasant experience for guests. The establishment offers a Wi-Fi service that comes at an additional cost, which many guests find excessive and unjustified. There is a notable absence of free internet access, with some guests voicing frustration over the significant fees charged for a service they find unreliable and often non-functional. With reports of no Wi-Fi connectivity in certain areas and the paid option being described as slow and difficult to use, the overall perception is that the internet services detract from the stay. The lack of complimentary Wi-Fi in a modern hospitality setting seems out of step with contemporary expectations, especially as many guests rely on the internet for planning their activities or staying connected.
Pool
Located amidst the picturesque scenery near Lake Geneva, Résidence Odalys Les Chalets d'Evian boasts a swimming pool that consistently impresses guests with its stunning views and cleanliness. The outdoor area is complemented by a substantial number of sun loungers, allowing visitors to unwind and take in the surroundings. The heated pool is widely appreciated, providing a pleasant temperature, though some mention it being a bit cold during the winter months—a seasonal consideration that doesn't detract significantly from its appeal.
Staff at the residence are frequently commended for their friendliness and efficiency, enhancing the overall family-friendly atmosphere. Despite the early closure of facilities at 7 PM, guests appreciate the tranquility and proximity to the ski slopes, which contribute to the restful ambiance. Some reviews note minor drawbacks, such as the lack of amenities like changing rooms and smaller pool size given the number of units. Nevertheless, the extraordinary views of Lake Geneva from both the pool area and various apartment balconies consistently enchant visitors, making the pool a standout feature of the stay.
Yes, Résidence Odalys Les Chalets d'Evian has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Résidence Odalys Les Chalets d'Evian.
Yes, Résidence Odalys Les Chalets d'Evian welcomes dogs.
No, parking facilities aren't available at Résidence Odalys Les Chalets d'Evian.
No, Résidence Odalys Les Chalets d'Evian doesn't have a gym.