Happy Valley Hotel and Casino

Ezulwini , , Mr103, Opposite Gables Shopping Centre (Show on Map)


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Summary of reviewsHappy Valley Hotel and Casino is a great choice for travelers looking for a convenient location in the heart of Ezulwini. The hotel's atmosphere is relaxed and welcoming with helpful and friendly staff. The breakfast buffet is a highlight with a large variety of delicious food to choose from. While some guests have reported issues with the dinner menu, the hotel offers a variety of room options that cater to different needs with recently upgraded rooms that are tastefully decorated and spacious. The hotel prides itself on cleanliness with many guests praising the new rooms and bathrooms. The staff is exceptional, treating guests like family and providing excellent service. While some guests have reported issues with the wifi, the hotel's friendly and accommodating staff make it a great choice for those seeking a peaceful and welcoming stay. The beds are also a highlight with guests raving about the soft pillows and comfortable bedding. Overall, Happy Valley Hotel and Casino offers a clean, spacious and comfortable stay for both leisure and business travelers.
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Luxury Hotel

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Balcony and pool view Overlooking the tropical pool area, these rooms are equipped with a flat-screen TV, air conditioning and a bathroom with bath and shower.

Standard King Room These more spacious suites have a living area with sofa. They are equipped with a flat-screen TV, air conditioning and a bathroom with bath and shower.

Deluxe Double Room The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Executive Suite The pool with a view is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as pool views. The unit has 1 bed.

Superior Room The unit has 1 bed.

Royal Suite The unit offers 1 bed.

About Happy Valley Hotel and Casino
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Guest Reviews
8.2
Very Good
Location
Located in the heart of Ezulwini, Happy Valley Hotel and Casino is the perfect base for your next adventure. The hotel boasts a central location that is conveniently close to many attractions, including a shopping mall, restaurants and even a golf course. Guests have described the atmosphere as relaxed and welcoming, enhanced by the helpful and friendly staff. Whether you need to go shopping or attend a meeting, the location is next to everything with a shopping center just across the road. The location is not only convenient, but also splendid hospitality, making it a perfect location for both leisure and business travelers. Overall, Happy Valley Hotel and Casino's location is most convenient for anyone looking to explore the best that Ezulwini has to offer.

Breakfast
The breakfast at Happy Valley Hotel and Casino is definitely worth trying. Guests enjoyed an included buffet breakfast that was described as awesome, mouth-watering and excellent. With a large variety of food to choose from, the breakfast spread was described as top of the range and delicious, to die for even. The breakfast was proper, lovely and nice and definitely worth the money. Although some guests noted that the breakfast service needs to improve with staff clearing plates before all guests had a chance to dish up, the majority of guests praised the good breakfast and some even called it lit. While some guests found the breakfast standard and nothing extra ordinary, it was still considered a great way to start the day. Additionally, some guests noted that the food ran out with staff scrapping off what was left, but overall the breakfast buffet was really good and satisfied guest appetites.

Dinner
Several guests have commented on their dining experience at the Happy Valley Hotel and Casino and unfortunately the consensus is that it was not up to par. Some guests reported The restaurant food was bad with mention of an overpriced and limited selection. There were reports of long wait times, both for a table and for food orders to arrive with one guest mentioning waiting over an hour and a half. Some also commented on the quality of the food, describing tough and unappetizing steak. However, there were positive mentions of the variety of room options with a mix of old and new rooms and some guests appreciated the effort put into updating the hotel's accommodations. Overall, it seems that while the food at the hotel's restaurant could use some improvement, they are making strides to offer updated and comfortable lodging options.

Rooms
Happy Valley Hotel and Casino offers a variety of room options that cater to different needs. The hotel has recently upgraded some of its rooms with tasteful and spacious decor that guests absolutely loved. Rooms on the bottom floor come with a little veranda which provides an ambient experience. The well-furnished rooms are adequately stocked and neat. Comfortable beds guarantee guests a good night's sleep. The hotel offers clean and refurbished rooms with updated decor which is a clear winner for visitors. Though some guests found the rooms old-fashioned and unkept, others found the hotel absolutely beautiful and their rooms very clean. The hotel rooms are equipped with air conditioning and coffee stations. The bathrooms are large and some rooms come with a seating area outside. On the downside, some of the rooms were far from the main hotel and required a long walk. Also, some guests reported issues such as unmade beds, dirty towels and broken soap dishes. However, for those looking for ambiance and comfort, the Happy Valley Hotel and Casino offers a clean, spacious and comfortable stay.

Beds
Happy Valley Hotel and Casino boasts some of the most comfortable beds in the area with guests raving about the soft pillows and comfortable bedding. The rooms are also spacious with double beds available for extra comfort. Visitors appreciate the hotel's breakfast spread and the fact that the beds are so comfortable with one reviewer noting that they "enjoyed the bed." Despite some negative feedback about dirty bedding and beds that are too high, the majority of guests agree that the beds at this hotel are top-notch and perfect for a restful night's sleep.

Cleanliness
Happy Valley Hotel and Casino is an amazing hotel that prides itself on cleanliness. The rooms are very clean and spacious with floors that don't have carpets. Many guests loved the new rooms and bathrooms, especially the bathtubs. While some guests did have minor issues with cleanliness, such as dirty carpets or bedding, the vast majority found the hotel to be absolutely beautiful and clean. The hotel's service and attention to cleanliness were also highly praised. However, a few guests did have negative experiences regarding cleanliness with some reporting bugs in their first room or poorly maintained properties with broken soap dishes and dirty showers. Overall, Happy Valley Hotel and Casino is a great choice for those who prioritize cleanliness in their travel accommodations.

Staff
Happy Valley Hotel and Casino boasts an exceptional group of people who are super friendly, accommodating and amazing. From the reception staff to Mduduzi Magagula, the waiter who gave the best awesome service and Belinda whose surname was forgotten, the staff are an excellent and wonderful bunch. They treat you like family and are always polite and helpful. The guards are really welcoming and friendly and always willing to lend a hand wherever it's needed. The staff is professional, accommodating and very pleasant, which makes for a delightful stay. Guests have praised the hotel's staff for being friendly and helpful and for providing great food and service. Even those who forgot the names of the individuals who assisted them shared how impressed they were with the employee's helpfulness and great attitude.

Wi-Fi
The Happy Valley Hotel and Casino offers a comfortable and relaxing stay for travelers looking to explore the area. While some guests have reported issues with the wifi, the staff is quick to address these concerns and upgrade guests to rooms with better connections. Although some rooms experience weak or no internet, the hotel is working to solve these problems and ensure guests have a smooth and enjoyable stay. In some cases, guests have had difficulty connecting to the wifi due to the multiple passwords required depending on where you are in the complex. Despite these issues, the hotel's friendly and accommodating staff make it a great choice for those seeking a peaceful and welcoming stay.


Yes, Happy Valley Hotel and Casino has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Happy Valley Hotel and Casino.

No, Happy Valley Hotel and Casino doesn't allow dogs.

Yes, parking facilities are available at Happy Valley Hotel and Casino.

No, Happy Valley Hotel and Casino doesn't have a gym.
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