Hotel with SpaThis hotel features a Thalasso Spa offering various services like a dynamic swimming pool, Turkish bath, contrast showers, Vichy shower rooms, hydrotherapy, and individual treatment rooms. It is located on the seafront, providing a dedicated space for health and wellbeing.
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Summary of reviews related to the 'Spa' categoryMiramar Hotel Spa & Apartments offers guests an overall mixed experience when it comes to their spa facilities. While there are several positive aspects noted, such as the cleanliness, relaxation opportunities and good spa staff, there are numerous areas for improvement. The spa features a heated pool, hydro massage, jacuzzi, Turkish bath and contrast shower, which many guests found satisfactory and relaxing.
However, the spa's accessibility and condition have drawn significant criticism. Many guests were disappointed to find the spa under renovation, closed or with limited availability that required advance booking. Additionally, the spa facilities are not included in the room price and come with extra charges, which several guests found unexpected and inconvenient. The cost of the spa caps and separate fees for different amenities further added to the dissatisfaction.
The physical state of the spa also leaves much to be desired. Reviews point out issues such as rust, dirty windows, worn-out glass and non-functioning equipment. The need for remodeling and better maintenance is evident with some guests noting that the spa feels old and below the standard expected of a 4-star hotel.
For families, the spa offers limited access as children are restricted from using the facilities during certain hours, adding another layer of inconvenience for guests traveling with young ones.
Organizational issues between the hotel reception and spa services have led to problems with booking and availability. Guests mentioned long waiting times and a lack of staff to provide the full range of treatments desired, which resulted in a less-than-satisfactory experience for some.
Overall, while the spa at Miramar Hotel Spa & Apartments has its commendable points, particularly in terms of staff and certain amenities, it has several key areas in need of attention to meet guest expectations and deliver a truly rejuvenating experience.
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