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Summary of reviewsThe Falmouth Hotel, a grand Victorian establishment nestled on the Falmouth seafront, is celebrated for its magnificent location offering breathtaking sea views and easy access to the beach and town center. The tranquil seaside setting, combined with the hotel's historic charm and well-kept gardens, creates an inviting atmosphere for guests seeking a peaceful escape.
The breakfast experience at The Falmouth Hotel receives mixed feedback. Many guests appreciate the variety and quality of the full English breakfast and other options provided in a clean and comfortable dining area with sea views. However, some guests express dissatisfaction with the food temperature, limited variety and service efficiency. Similarly, dinner reviews show a blend of satisfaction and areas needing improvement. While the restaurant is praised for its delicious, well-presented meals and attentive staff, there are complaints about limited menu options, inconsistent food quality and occasional unavailability of dining facilities due to functions.
Room experiences at The Falmouth Hotel vary with sea view or executive rooms often highlighted for their spaciousness, comfort and stunning views. Cleanliness and well-maintained conditions are commonly noted, although some inland rooms and those with older decor receive criticism for being small, drafty and dated. Guests emphasize the charm of the Victorian building but suggest that some areas would benefit from modernization.
Cleanliness is generally well-regarded with many guests commenting on the spotless and well-presented rooms, along with the clean and well-kept garden areas. However, there are some concerns about specific communal areas and certain rooms needing more rigorous cleaning and maintenance.
Staff receives predominantly positive reviews with many guests acknowledging their friendliness, helpfulness and exceptional service. Reception staff, in particular, are frequently praised for their efficiency. Despite this, there are occasional reports of inattentive or undertrained staff, highlighting a need for more consistent training.
The free Wi-Fi service at The Falmouth Hotel is often cited as an area needing substantial improvement with frequent reports of poor connectivity and slow speeds, affecting guests' ability to work or stay connected.
The gym and leisure facilities, including the pool and jacuzzi, are generally viewed positively as key features of the hotel, though some equipment is noted to be outdated and there are occasional maintenance closures. The swimming pool, despite its small size, is appreciated by many guests, though issues with cleanliness and limited space are noted.
Families find The Falmouth Hotel accommodating with a friendly atmosphere, family rooms and activities for children adding to its appeal. The hotel's welcoming approach to pets is also a positive feature for those traveling with dogs.
Overall, The Falmouth Hotel stands out for its prime location, charming ambiance and generally positive service experiences, making it a desirable destination for visitors looking to enjoy the beauty of the Cornish coast. While it excels in many areas, particularly in setting and staff friendliness, there are opportunities for improvement in dining, room modernization, Wi-Fi service and cleanliness consistency to fully meet guest expectations. Show more
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Categories
Hotel for Honeymoon
Located on Castle Beach, this hotel provides coastal views and access to Falmouth's attractions. It offers a mix of relaxation and exploration, ideal for an engaging honeymoon.
Dog Friendly Hotel
The Falmouth Hotel offers dog-friendly rooms and is situated on the waterfront with views of Pendennis Castle. The hotel provides a comfortable stay for dogs and their owners.
Hotel with Swimming Pool
The hotel offers swimming pool facilities for guests.
Indoor Pool Pool Lap Lanes
3-Star Hotel
Located near Castle Beach, this hotel provides comfortable accommodations with access to town and beach. The hotel maintains a lot of tradition and offers a good breakfast choice with friendly staff.
Hotel with Indoor Pool
This hotel offers a heated indoor swimming pool and a hot tub for guests to use.
Hotel near Golf Courses
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Pool Lap Lanes
Room Types
Standard Inland TwinThis room offers a TV, a tea/coffee tray, and a hairdryer, as well as an en suite shower room.
Executive Double Room with Inland ViewSpacious room with views, a seating area, bathrobe, toiletries and mineral water.
Superior Double RoomLarge room with views, seating, bathrobes, toiletries, mineral water, spa bath, and balcony or terrace.
Sea View DoubleA comfortable standard room with a sea view
Executive Double Room with Sea ViewThese rooms are spacious and all offer sea views and some special touches, including bathrobes and toiletries.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has an electric kettle, heating and a TV. The unit has 1 bed.
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. The double room provides an electric kettle and heating. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Nestled majestically on the Falmouth seafront, The Falmouth Hotel boasts an enviable location that offers guests breathtaking views and easy access to both the beach and the town center. This grand Victorian hotel stands proudly by the sea, perfectly positioned for a tranquil seaside escape. Guests consistently praise the hotel's superb location, highlighting its proximity to the beach, the town center, Pendennis Castle and the railway station. The surrounding gardens and scenic coastlines provide stunning vistas from various vantage points within the hotel, including the rooms, the bar and the dining area.
While the building itself exudes timeless charm with its classic architecture and expansive grounds, it retains a relaxed and warm atmosphere that many guests appreciate. From romantic sea views on the upper floors to the relaxing ambiance of the communal areas, the setting is both peaceful and invigorating.
For those seeking convenience, the hotel's central location ensures that every major attraction in Falmouth is merely a short walk away. The beach is virtually on the doorstep, while the town center with its marina and restaurants, is easily accessible within minutes.
This enchanting location, combined with the hotel's rich history and grand appearance, makes The Falmouth Hotel an ideal choice for travelers who wish to soak in both the beauty of the Cornish coast and the quaint charm of Falmouth.
Breakfast
The Falmouth Hotel's breakfast receives a mix of feedback from its guests. Overall, there are many who appreciate the good selection and quality of the morning meal. Guests frequently mention the excellent full English breakfast and commend the variety of options available, including cereals, fruits, pastries, toast and drinks. The buffet breakfast is often noted for being plentiful and offering a reasonable range of choices with some guests describing it as delicious and enjoyable.
However, several reviews highlight areas of dissatisfaction. There are complaints about the quality and temperature of the food with comments about lukewarm and cold dishes. Some guests found the breakfast to be limited in variety, particularly in terms of fresh fruit and certain hot items like scrambled eggs. Issues with the breakfast service are a recurring theme, including understaffing, slow replenishment of food items and lack of attention to detail.
In terms of ambiance, the breakfast room's sea views and clean, comfortable environment are praised, contributing to a pleasant dining experience for many. Despite these positive aspects, numerous guests felt that the breakfast did not offer good value for the price, describing the experience as disappointing or underwhelming compared to their expectations.
In summary, while many guests at The Falmouth Hotel enjoy a satisfactory and hearty breakfast, there are notable criticisms regarding food quality, variety and service efficiency that could benefit from improvement to fully meet guest expectations.
Dinner
Visitors to The Falmouth Hotel have mixed reviews regarding their dining experiences with the overall sentiment being a blend of satisfaction and areas needing improvement. The hotel's restaurant is praised for its delicious and well-presented food with evening meals often described as superb, tasty and good value for money. Guests appreciated the enthusiasm and attentiveness of the staff, paired with the beautiful location and fabulous views.
However, there are notable criticisms that suggest inconsistencies and limitations. Several guests reported being unable to dine at the restaurant due to functions or unavailability, leading them to seek dinner elsewhere. The menu was frequently mentioned as limited and repetitive with some diners encountering poorly cooked meals or insufficient portions. Price-wise, the food was often deemed overpriced with disappointing experiences such as dry chicken ordinary dishes and inedible options on occasion.
Bar food generally received favorable comments, noted as good and reasonably priced, though there were instances of dissatisfaction with specific dishes and waiting times. The hotel seems to face challenges with catering to full-paying guests during the presence of coach parties, a situation leading to feelings of being treated as second-class customers.
Overall, while many guests enjoyed their meals and found the food to be of high quality, the dining experience at The Falmouth Hotel appears to be marred by occasional service issues, limited menu options and logistical challenges during peak times. For prospective diners, it may be advisable to book reservations well in advance and prepare for the possibility of exploring local dining alternatives when necessary.
Rooms
The Falmouth Hotel offers a range of room experiences that vary significantly depending on the specific room type and location. Many guests have praised the large, spacious and comfortable rooms with some even highlighting the stunning sea views and picturesque balconies. Cleanliness is consistently noted with numerous mentions of rooms being tidy and well-maintained.
However, not all reviews are uniformly positive. Some guests reported that certain inland and compact rooms were small, drafty and had unappealing views of flat roofs or noisy areas. The decor of several rooms was described as tired or dated with mentions of old furniture, peeling paint and worn carpets. Issues with windows being dirty or not properly functional were also pointed out.
Guests who booked sea view or executive rooms generally had a better experience, enjoying larger spaces and beautiful views. Despite the charm of the Victorian building and its classic ambiance, the need for modernization and refurbishment was a recurrent theme.
Comfort was a key takeaway with positive remarks about the beds and room facilities, though some guests noted minor issues like a lack of fridges or proper window coverings. Overall, while the rooms at The Falmouth Hotel can provide a delightful stay with their spaciousness and views, potential guests might want to inquire specifically about the room conditions to ensure they meet their expectations.
Beds
The beds at The Falmouth Hotel receive a mix of positive and negative feedback from guests. Many guests find the beds to be large, comfortable and even "amazing," with frequent mentions of "comfy mattresses" leading to a restful night's sleep. Some rooms feature spacious accommodations with big or king-sized beds, making for a very comfortable stay. The comfort is further enhanced by additional amenities such as doggy beds and treats for those traveling with pets.
However, several reviews point to inconsistencies. While many guests praise the comfort, others report issues with bed quality. There are mentions of hard or uncomfortable beds with some guests noting that the mattresses were either very old, stained or not providing adequate support. A few rooms had beds that were simply two singles pushed together, which compromised comfort. Furthermore, some guests encountered structural issues like visible springs and beds that felt outdated.
Overall, the experience with the beds at The Falmouth Hotel varies widely with some guests enjoying a comfortable and restful stay, while others found the beds in need of an update or replacement.
Cleanliness
The Falmouth Hotel offers a mix of experiences when it comes to cleanliness. On the positive side, many guests have praised the hotel for maintaining clean and comfortable rooms. Housekeeping staff is noted for their daily cleaning routines with rooms often described as "spotlessly clean" and "well-presented." Towels and sheets are clean and rooms, in general, are tidy and comfortable. Several guests highlighted the clean and well-kept garden seating area and the hotel's grounds, which add to the overall appeal of the property.
However, there are notable areas of concern. Some guests have reported dirty flat roofs, stained carpets and dirty windows. The communal areas, including the bar and dining areas, need more consistent cleaning with instances of tables left uncleared and sticky. The pool area, in particular, has received criticism for being below standard in cleanliness. Furthermore, some rooms and bathrooms require more attention with issues such as mold, dusty surfaces and outdated furnishings mentioned.
Overall, while the hotel maintains an acceptable level of cleanliness and its grounds are well-kept, there are specific areas, particularly communal spaces and some rooms, that could benefit from more rigorous cleaning and maintenance.
Staff
The reviews paint a mixed picture of the staff at The Falmouth Hotel, but the overwhelming sentiment leans towards positive experiences. Many guests described the staff as friendly, helpful and welcoming, noting instances of exceptional service and courteous interactions. Words like "lovely," "amazing," and "pleasant" frequently featured in the reviews, illustrating a consistent effort by the staff to ensure guest satisfaction. Reception staff, in particular, received numerous accolades for their friendliness and efficiency with some individuals mentioned by name for their outstanding service.
However, there were notable inconsistencies. Some reviews highlighted issues with undertrained or inattentive staff with a few guests encountering rudeness and a lack of professionalism, particularly at the reception and bar areas. Criticisms included inattentiveness, a lack of enthusiasm and insufficient knowledge or training among the younger members of the team.
Despite these isolated negative experiences, many guests felt welcomed and well taken care of, attributing much of their positive stay to the staff's efforts. The balance suggests that while the hotel might need to address certain areas of staff training and consistency, the general atmosphere remains warm and accommodating.
Wi-Fi
The Falmouth Hotel boasts a stunning location and historical charm, but it appears that their Wi-Fi service leaves much to be desired. Guests commonly reported experiencing issues with Wi-Fi in their rooms with many noting the absence of any connection. Where Wi-Fi was available, its reliability and speed were frequently criticized with some describing it as painfully slow or intermittent. However, there were sporadic remarks about good internet connections, suggesting that Wi-Fi performance might vary throughout the property. The absence of complimentary Wi-Fi in certain areas and mentions of Wi-Fi charges further underline the inconsistency of this service. Overall, while the hotel excels in many areas, those needing robust Wi-Fi for work or leisure might find this aspect of their stay frustrating.
Gym
The Falmouth Hotel offers a gym as part of its lush spa area that includes a pool and jacuzzi, contributing to the leisure facilities being described as great. The gym is generally well-equipped, nice and spacious, making it competitive with newer major chain hotels. Despite some feedback about outdated equipment, guests overall find the gym to be decent and good with most experiences leaning positive. However, there is a note of inconvenience when the fitness and pool facilities are occasionally unavailable.
Pool
The Falmouth Hotel offers a swimming pool that has received mixed feedback from guests. Many visitors praised the pool, describing it as nice, lovely, beautiful and a great addition to the hotel's amenities. It's noted as a refreshing place to enjoy a swim with some appreciating the cooling temperature and the views from the pool area. The spa area, including the pool, jacuzzi and gym, was also positively mentioned.
However, several issues have been reported, such as the pool sometimes being closed for maintenance and occasional problems with cleanliness and temperature. Some guests pointed out that the pool is quite small, accommodating only a few swimmers at a time and that the changing area is also limited in size. Despite these drawbacks, many visitors still enjoyed their time in the pool, highlighting it as a pleasant feature of their stay.
Family
The Falmouth Hotel is a promising destination for families seeking a comfortable and enjoyable stay. Guests frequently highlight the family-friendly atmosphere and the hotel's ability to cater well to family needs. The hotel offers family rooms adorned with lovely decorations for children, ensuring a welcoming environment for young guests. Fun activities for children are a noted feature, adding to the appeal for families. Despite being a bit on the pricier side, the hotel's ability to create an ideal setting for family celebrations, including special occasions like a 50th wedding anniversary with a sea view room, adds to its charm. It's also worth mentioning that the hotel is great for dogs, making it a suitable choice for those traveling with pets. Overall, The Falmouth Hotel stands out as a hotel that caters well to families, providing a warm and accommodating experience.
3 Star
The Falmouth Hotel is an archetypal traditional British seaside hotel, exuding a charming and historical ambiance. As a building that is perhaps 140 years old, it carries a nostalgic charm with its dated furniture and decor, though some guests feel that these elements could benefit from refurbishment and updating. This classic sea-side establishment provides a pleasant, if somewhat basic, three-star experience which aligns with its service and price point. While the rooms are clean and adequate for meeting three-star standards, the overall feel is that the furniture and room decoration are quite basic and old-fashioned, adding to the hotel's quaint yet dated atmosphere. Although some find it overpriced for what it offers, for guests looking for a slice of traditional British sea-side charm, The Falmouth Hotel stands as a suitable, albeit unpretentious, option for a few days away.
Business
Situated conveniently near the town center, The Falmouth Hotel offers facilities that cater to business travelers. The location proves beneficial, facilitating easy access to work destinations. The hotel's business-friendly atmosphere is enhanced by adequate rooms designed to meet professional needs. Additionally, the conference rooms provide sufficient resources for meetings and networking opportunities.
However, there are a few downsides to consider. The Wi-Fi service has been described as terrible and unreliable, making it unsuitable for business purposes. This significant drawback might impact the efficiency of those needing consistent internet access for their work. Despite these hiccups, the hotel maintains a generally business-friendly environment with adequate amenities for professionals.
Indoor Pool
The Falmouth Hotel offers an indoor pool that has garnered a favorable impression among its guests. Many appreciated it as a great amenity, finding it lovely, clean and relaxing. The availability of the pool was a highlight, providing a heated option ideal for swimming and enjoyable for families with kids. Though there were mentions of the water being very cold on occasion and instances of the pool being closed, overall, the indoor pool area, complete with additional facilities like a hot tub and sauna, was positively reviewed and contributed to the relaxing experience at the hotel.
Dog Friendly
The Falmouth Hotel offers a truly dog-friendly experience with comfortable amenities and thoughtful touches for canine guests. Pets are warmly welcomed and provided with cozy dog beds and treats right in the room. The hotel’s location and policies ensure that dogs feel at home with designated dog-friendly rooms and spaces where they can relax comfortably. Guests appreciate the dedicated pet facilities and the overall accommodating environment. However, there are some restrictions as dogs are not allowed in the dining area and some guests prefer not to have dogs on the settees. Despite these minor rules, the hotel remains an excellent choice for dog owners looking to enjoy a getaway with their furry companions.
Yes, The Falmouth Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at The Falmouth Hotel.
Yes, The Falmouth Hotel welcomes dogs.
No, parking facilities aren't available at The Falmouth Hotel.