Holiday Inn Farnborough by IHG
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Summary of reviewsHoliday Inn Farnborough by IHG, garners predominantly positive reviews across various aspects. The hotel is praised for its superb and convenient location, making it an ideal choice for various travelers ranging from those attending events at the Farnborough International Exhibition and Conference Centre to tourists visiting nearby attractions like Ascot and Windsor. The property’s proximity to key roads and ample parking ensures accessibility and convenience with the historical charm of the older parts of the hotel and its friendly staff enhancing the overall guest experience.
Breakfast at the hotel is highly acclaimed for its variety and quality, often described with positive terms like fantastic and amazing. Guests appreciate the hot and cold selections, delicious offerings like bacon and sausages and the excellent value for money. Despite some minor issues with keeping food hot and occasional item shortages, the breakfast experience is generally very satisfying.
Dinner experiences in the hotel's restaurant are mostly positive. Guests commend the well-presented dishes, quality service and specific items like steaks and pizzas. The dining facilities, including the pleasant conservatory section, contribute to a good atmosphere. While some guests find the prices of food and drinks high and mention occasional service challenges, the overall dining experience is enjoyable with a diverse menu and attentive staff.
The rooms at Holiday Inn Farnborough are mostly appreciated for their cleanliness, comfort and spaciousness. Guests find the rooms to be well-maintained with comfortable beds and adequate soundproofing for a peaceful stay. However, there are recurring mentions of the rooms feeling dated with issues such as squeaky floors, damp smells and occasional maintenance problems. Despite these downsides, the functional rooms cater reasonably well to guest needs.
Cleanliness is a strong point for this hotel with many guests praising the spotless conditions of rooms and communal areas. While some areas of the hotel appear dated and in need of refurbishment, the commitment to maintaining a tidy environment is noted positively.
The staff at Holiday Inn Farnborough are highlighted as a significant asset, known for their friendliness, attentiveness and professionalism. From reception to restaurant service, the staff's pleasant demeanor and willingness to help enhance the overall guest experience with many guests noting specific individuals who went above and beyond.
The hotel provides free WiFi, which generally works well, though some guests experience weak signals in certain rooms. Free and ample parking is another notable feature, enhancing the hotel’s convenience for travelers with vehicles.
Family-friendliness is another positive aspect with the hotel catering to families thanks to its spacious rooms and accommodating features. Nevertheless, there are mixed reviews about the size of the family rooms and a few maintenance issues.
The quality of beds receives mixed feedback. While many guests find the beds comfortable and conducive to a good night's sleep, others report issues with creaky, uncomfortable mattresses and inadequate bedding.
Overall, Holiday Inn Farnborough is a well-regarded four-star hotel that successfully combines Victorian charm with modern conveniences. Its excellent location, cleanliness and exceptional staff contribute significantly to positive guest experiences, although addressing the dated decor and improving the quality of certain amenities could elevate the hotel to meet four-star expectations more consistently. For business travelers, its superb location near business centers and functional amenities make it a solid choice.
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Breakfast at the hotel is highly acclaimed for its variety and quality, often described with positive terms like fantastic and amazing. Guests appreciate the hot and cold selections, delicious offerings like bacon and sausages and the excellent value for money. Despite some minor issues with keeping food hot and occasional item shortages, the breakfast experience is generally very satisfying.
Dinner experiences in the hotel's restaurant are mostly positive. Guests commend the well-presented dishes, quality service and specific items like steaks and pizzas. The dining facilities, including the pleasant conservatory section, contribute to a good atmosphere. While some guests find the prices of food and drinks high and mention occasional service challenges, the overall dining experience is enjoyable with a diverse menu and attentive staff.
The rooms at Holiday Inn Farnborough are mostly appreciated for their cleanliness, comfort and spaciousness. Guests find the rooms to be well-maintained with comfortable beds and adequate soundproofing for a peaceful stay. However, there are recurring mentions of the rooms feeling dated with issues such as squeaky floors, damp smells and occasional maintenance problems. Despite these downsides, the functional rooms cater reasonably well to guest needs.
Cleanliness is a strong point for this hotel with many guests praising the spotless conditions of rooms and communal areas. While some areas of the hotel appear dated and in need of refurbishment, the commitment to maintaining a tidy environment is noted positively.
The staff at Holiday Inn Farnborough are highlighted as a significant asset, known for their friendliness, attentiveness and professionalism. From reception to restaurant service, the staff's pleasant demeanor and willingness to help enhance the overall guest experience with many guests noting specific individuals who went above and beyond.
The hotel provides free WiFi, which generally works well, though some guests experience weak signals in certain rooms. Free and ample parking is another notable feature, enhancing the hotel’s convenience for travelers with vehicles.
Family-friendliness is another positive aspect with the hotel catering to families thanks to its spacious rooms and accommodating features. Nevertheless, there are mixed reviews about the size of the family rooms and a few maintenance issues.
The quality of beds receives mixed feedback. While many guests find the beds comfortable and conducive to a good night's sleep, others report issues with creaky, uncomfortable mattresses and inadequate bedding.
Overall, Holiday Inn Farnborough is a well-regarded four-star hotel that successfully combines Victorian charm with modern conveniences. Its excellent location, cleanliness and exceptional staff contribute significantly to positive guest experiences, although addressing the dated decor and improving the quality of certain amenities could elevate the hotel to meet four-star expectations more consistently. For business travelers, its superb location near business centers and functional amenities make it a solid choice.
Hotel with Parking
This hotel offers free on-site parking for guests. While managed by an external company requiring registration, the parking is complimentary and readily available on site. Accessible parking is also provided.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled conveniently by a roundabout of a dual carriageway, the Holiday Inn Farnborough boasts a superb location for a variety of travelers. Whether attending events at the Farnborough International Exhibition and Conference Centre or competing at Bisley's National Rifle Range, guests find the hotel exceptionally well-situated. The property is easily accessible by car, making it an ideal stop for journeys from the continent to the southeast of England.
Many visitors appreciate its proximity to local sites like the Normandy Barracks, Farnborough Airport and various business centers. With ample parking and a quiet atmosphere, the hotel offers a relaxing oasis despite its central location. The surrounding area also provides easy access to key roads, facilitating trips to nearby attractions such as Ascot, Windsor and Legoland.
Noteworthy mentions highlight the lovely gardens and historical charm of the hotel's old part, adding to the overall pleasant experience. Guests attending events, family reunions or working visits find the mix of convenience and comfort compelling. The friendly and efficient staff further enhance the stay, ensuring the Holiday Inn Farnborough remains a top choice for those needing a strategically-located and welcoming base.
The breakfast offerings at Holiday Inn Farnborough receive high praise for their variety and quality. Guests frequently noted the breakfast as very good with a diverse selection of hot and cold options, including delicious bacon and sausages. Many highlighted the excellent value for money and appreciated the friendly and efficient service from the staff. The breakfast buffet impressed with its plentiful options and tasty food, often described as fantastic, smashing or amazing.
However, some guests mentioned areas for improvement, such as ensuring the food is kept hot and addressing occasional shortages of items. Despite these minor drawbacks, the overall consensus leans positively with many enjoying the substantial and varied breakfast that helped start their day on a high note.
When planning a stay at the Holiday Inn Farnborough by IHG, guests can expect a generally positive dining experience, although opinions on some aspects vary. The hotel's restaurant frequently received praise for its delicious and well-presented dishes with many diners appreciating the good menu selection and the excellent service provided, especially notable with the wonderful steaks. Evening meals in the restaurant were often described as particularly enjoyable and tasty.
Several reviews highlighted that the food was tasty and some specific dishes like pizza garnered positive feedback. The restaurant facility, including the bar, was complemented for its high quality and good atmosphere with a conservatory section mentioned as a pleasant area to dine in.
However, some guests found the food and drink prices to be quite high, citing that items like burgers and bar meals were overpriced. There were a few negative comments about the food being average or not meeting expectations with issues such as small portions and limited menu selections noted.
Instances of overcrowding and long waiting times at the bar were mentioned, but overall, the dining experience was bolstered by good service and a variety of meal choices that generally catered to different preferences, including non-dairy options.
In summary, while the cost of meals and occasional service challenges might be a concern for some, the majority of guests found the dining experience at Holiday Inn Farnborough to be enjoyable with high-quality food and excellent service highlighting their stay.
Holiday Inn Farnborough offers a mixed experience when it comes to its rooms. On the positive side, many guests commend the rooms for being clean, tidy and comfortable. The hotel maintains a good standard of cleanliness with several reviews highlighting spotless conditions and well-equipped amenities. The spaciousness of the rooms is frequently mentioned as a plus, providing plenty of room to relax. The soundproofing is adequate enough for a peaceful stay and during heatwaves, rooms have been noted to remain cool and pleasant.
Guests appreciate the comfortable beds, ensuring a restful sleep and the hotel management is responsive, as evidenced by their willingness to move guests to new rooms when issues arise. The rooms are also equipped with essential amenities and some even come with a complimentary mini bar, adding a nice touch.
However, there are areas for improvement. A number of reviews mention that the rooms feel dated and run-down with some featuring squeaky floors and old furniture. Issues such as damp smells and dirty grout in the bathrooms have also been reported. Noise can be a problem, especially in rooms facing busy intersections or with thin walls that let in sound from adjacent rooms. There are also occasional maintenance problems such as broken bedside lights and non-functional air conditioning.
Room sizes can be inconsistent with some guests pointing out that their rooms were quite small or cramped. Despite these drawbacks, the overall sentiment is that the rooms are functional and provide a decent place to stay, albeit without the luxury of a four-star rating.
In summary, Holiday Inn Farnborough’s rooms deliver on basics like cleanliness and comfort, though they could benefit from updates and better soundproofing to enhance the guest experience.
Holiday Inn Farnborough by IHG, offers a mixed experience when it comes to their beds. On the positive side, many guests found the beds to be comfortable with several reviews specifically mentioning very comfortable or great beds. Guests also appreciated the spacious, clean rooms and praised the accommodating staff and customer service.
However, not all feedback was positive. There were numerous complaints about beds being creaky and uncomfortable with some guests experiencing discomfort for days. The firmness of the mattresses was also a point of contention with descriptions ranging from a little hard to very hard. Additionally, the bed quilts were criticized for not being wide enough and some guests found the pillows either too high or lumpy.
In summary, while many guests enjoyed a restful night's sleep on comfortable beds, the inconsistency in bed quality could be a concern for some visitors.
Holiday Inn Farnborough appears to maintain a high standard of cleanliness according to guest reviews. Many visitors praise the rooms as clean, tidy and comfortable with some describing them as spotlessly clean. The communal areas of the hotel are also noted for being well maintained and clean. However, some reviews indicate that certain rooms and parts of the hotel feel dated and in need of refurbishment. Minor issues such as dusty areas, unfinished cleaning tasks and occasional noise were also mentioned. Still, many guests found their overall experience satisfactory, highlighting the cleanliness and well-prepared nature of the rooms and the hotel’s facilities. While some criticisms were raised regarding restaurant hygiene and specific bathroom cleanliness, the majority of reviews reflect positively on the hotel's commitment to cleanliness and comfort.
The Holiday Inn Farnborough by IHG, is praised for its exceptionally friendly, welcoming and attentive staff. Guests consistently highlight the staff's politeness and helpfulness, from the reception to the restaurant and bar areas. The reception team stands out for their accommodating nature, professionalism and efficiency, often going the extra mile to assist with various needs, such as printing maps or facilitating room changes promptly. The waiting staff in the restaurant receive accolades for their efficient and friendly service.
Many guests mention that all team members are pleasant, approachable and service-minded, which enhances the overall guest experience. Noteworthy mentions go to specific staff members like Rachel at reception, who is commended for her excellent and engaging service. Even night staff and trainees are recognized for their friendliness and willingness to help.
While there are minor instances of oversight, such as occasional lapses in restaurant service and one receptionist not following up on a request, the majority of reviews reflect positively on the staff's dedication to ensuring a pleasant stay. Overall, the hotel's staff is described as brilliant, customer-focused and consistently friendly, making a significant positive impact on guests' stays.
The Holiday Inn Farnborough by IHG, offers free WiFi which has generally received positive feedback from guests. The WiFi is noted as good and useful by several reviewers, allowing for a seamless online experience for most visitors. However, there are instances where the WiFi signal in certain rooms was reported to be weak or occasionally dropping out. Despite this minor issue, the provision of free WiFi is appreciated and enhances the overall convenience of staying at the hotel. Guests also expressed a desire for more TV selection, which could complement the otherwise commendable WiFi service.
The parking situation at the Holiday Inn Farnborough by IHG, generally receives positive feedback from guests. Many reviews highlight the availability of ample and free parking, which adds significant convenience for guests. The hotel offers a large parking lot, including two car parks and on-site charging points for electric vehicles. Despite some mentions of tight parking spaces, especially for modern cars and larger vehicles like vans, most guests find the parking facilities adequate and easy to use. Access to the parking area is described as good, although some guests found the initial navigation and registration process a bit confusing. Overall, the complimentary and plentiful parking options contribute to the hotel's appeal.
Holiday Inn Farnborough by IHG, is recognized as a family-friendly destination, suitable for families including those with prams and teenagers. The convenient location makes it an excellent choice for family gatherings and visits to nearby relatives. Families can also benefit from features such as spacious family-friendly rooms and on-site charging points for electric cars.
The hotel offers specific family rooms, although there are mixed feelings regarding their size; some found them too small for their needs. Increased sanitation measures add a layer of comfort, especially for families traveling with children. However, there was an issue noted with a missing mattress on a children's bed in one instance, indicating that some maintenance aspects could be improved.
Despite a few shortcomings, Holiday Inn Farnborough remains a practical choice for families looking for a comfortable and accommodating stay.
The Holiday Inn Farnborough by IHG, garners a mixed reception from its guests. Described as a lovely Victorian hotel, its overall quality conveys a pleasant and comfortable aura. Several guests appreciate it for offering great value for money and for the attentive and helpful staff, indicating a service level that aligns with its four-star rating. The hotel's excellent quality and first-class attributes are particularly favorable highlights.
However, some areas could use improvement. The decor is considered outdated and certain amenities fall short, notably the lack of elevators and the presence of old, stiff spring mattresses. Additionally, the immediate location does not offer much in terms of activities, which might affect the overall experience for some visitors.
In summary, while the hotel boasts a combination of Victorian charm, excellent quality and good value, it could benefit from updates and enhanced amenities to better meet the expectations of a four-star establishment.
Holiday Inn Farnborough by IHG, is a well-regarded choice for business travelers due to its excellent location, which is frequently mentioned as convenient and superbly-located for business purposes. It provides easy access to local business areas such as Ascent Business Park and is often used by businesses for conferences and events. The hotel offers functional spaces such as desks in rooms for those needing to work during their stay. While some reviews note issues like difficulty with Visa card payments at reception, overall, the establishment is recognized as a fairly large business hotel suitable for hosting significant events like the British Motor Show.
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Location
Many visitors appreciate its proximity to local sites like the Normandy Barracks, Farnborough Airport and various business centers. With ample parking and a quiet atmosphere, the hotel offers a relaxing oasis despite its central location. The surrounding area also provides easy access to key roads, facilitating trips to nearby attractions such as Ascot, Windsor and Legoland.
Noteworthy mentions highlight the lovely gardens and historical charm of the hotel's old part, adding to the overall pleasant experience. Guests attending events, family reunions or working visits find the mix of convenience and comfort compelling. The friendly and efficient staff further enhance the stay, ensuring the Holiday Inn Farnborough remains a top choice for those needing a strategically-located and welcoming base.
Breakfast
However, some guests mentioned areas for improvement, such as ensuring the food is kept hot and addressing occasional shortages of items. Despite these minor drawbacks, the overall consensus leans positively with many enjoying the substantial and varied breakfast that helped start their day on a high note.
Dinner
Several reviews highlighted that the food was tasty and some specific dishes like pizza garnered positive feedback. The restaurant facility, including the bar, was complemented for its high quality and good atmosphere with a conservatory section mentioned as a pleasant area to dine in.
However, some guests found the food and drink prices to be quite high, citing that items like burgers and bar meals were overpriced. There were a few negative comments about the food being average or not meeting expectations with issues such as small portions and limited menu selections noted.
Instances of overcrowding and long waiting times at the bar were mentioned, but overall, the dining experience was bolstered by good service and a variety of meal choices that generally catered to different preferences, including non-dairy options.
In summary, while the cost of meals and occasional service challenges might be a concern for some, the majority of guests found the dining experience at Holiday Inn Farnborough to be enjoyable with high-quality food and excellent service highlighting their stay.
Rooms
Guests appreciate the comfortable beds, ensuring a restful sleep and the hotel management is responsive, as evidenced by their willingness to move guests to new rooms when issues arise. The rooms are also equipped with essential amenities and some even come with a complimentary mini bar, adding a nice touch.
However, there are areas for improvement. A number of reviews mention that the rooms feel dated and run-down with some featuring squeaky floors and old furniture. Issues such as damp smells and dirty grout in the bathrooms have also been reported. Noise can be a problem, especially in rooms facing busy intersections or with thin walls that let in sound from adjacent rooms. There are also occasional maintenance problems such as broken bedside lights and non-functional air conditioning.
Room sizes can be inconsistent with some guests pointing out that their rooms were quite small or cramped. Despite these drawbacks, the overall sentiment is that the rooms are functional and provide a decent place to stay, albeit without the luxury of a four-star rating.
In summary, Holiday Inn Farnborough’s rooms deliver on basics like cleanliness and comfort, though they could benefit from updates and better soundproofing to enhance the guest experience.
Beds
However, not all feedback was positive. There were numerous complaints about beds being creaky and uncomfortable with some guests experiencing discomfort for days. The firmness of the mattresses was also a point of contention with descriptions ranging from a little hard to very hard. Additionally, the bed quilts were criticized for not being wide enough and some guests found the pillows either too high or lumpy.
In summary, while many guests enjoyed a restful night's sleep on comfortable beds, the inconsistency in bed quality could be a concern for some visitors.
Cleanliness
Staff
Many guests mention that all team members are pleasant, approachable and service-minded, which enhances the overall guest experience. Noteworthy mentions go to specific staff members like Rachel at reception, who is commended for her excellent and engaging service. Even night staff and trainees are recognized for their friendliness and willingness to help.
While there are minor instances of oversight, such as occasional lapses in restaurant service and one receptionist not following up on a request, the majority of reviews reflect positively on the staff's dedication to ensuring a pleasant stay. Overall, the hotel's staff is described as brilliant, customer-focused and consistently friendly, making a significant positive impact on guests' stays.
Wi-Fi
Parking
Family
The hotel offers specific family rooms, although there are mixed feelings regarding their size; some found them too small for their needs. Increased sanitation measures add a layer of comfort, especially for families traveling with children. However, there was an issue noted with a missing mattress on a children's bed in one instance, indicating that some maintenance aspects could be improved.
Despite a few shortcomings, Holiday Inn Farnborough remains a practical choice for families looking for a comfortable and accommodating stay.
4 Star
However, some areas could use improvement. The decor is considered outdated and certain amenities fall short, notably the lack of elevators and the presence of old, stiff spring mattresses. Additionally, the immediate location does not offer much in terms of activities, which might affect the overall experience for some visitors.
In summary, while the hotel boasts a combination of Victorian charm, excellent quality and good value, it could benefit from updates and enhanced amenities to better meet the expectations of a four-star establishment.
Business
No, Holiday Inn Farnborough by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Farnborough by IHG.
No, Holiday Inn Farnborough by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Farnborough by IHG.
Yes, Holiday Inn Farnborough by IHG has a gym.
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