Hotel Santa Maria
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Summary of reviewsHotel Santa Maria in Fátima offers an exemplary experience for its guests, consistently earning high praise across various categories. Its standout feature is its prime location, mere minutes from the Sanctuary of Our Lady of Fátima, making it an ideal choice for pilgrims and tourists. This central positioning also provides easy access to the city center, train station, shops and restaurants, which guests highly appreciate. Complementing the convenient location are modern facilities, including free parking, further enhancing the overall experience.
The hotel's breakfast is a highlight, offering a wide variety of fresh fruits, cheeses, pastries and more, all of high quality. Guests consistently describe it as delicious and satisfying, often exceeding expectations. The dinner service also receives positive reviews for its tasty and well-prepared meals with a reasonably varied menu that offers good value for money. Special occasions like Christmas Eve dinners are particularly celebrated for their quality.
Comfort extends to the hotel's spacious and impeccably clean rooms, which are praised for their large, comfortable beds and modern amenities. Though a few guests noted minor issues such as soundproofing or occasional outdated furniture, the overall ambiance remains tranquil and inviting. The hotel's commitment to cleanliness is particularly noteworthy, contributing to a pleasant and hygienic environment that guests value highly.
The staff at Hotel Santa Maria are another significant asset, frequently described as friendly, helpful and professional. Their multilingual abilities and exceptional service contribute to a seamless and enjoyable stay for guests. The hospitality experience is marked by genuine warmth and dedication, ensuring that visitors feel well-cared for.
While the Wi-Fi service receives mixed feedback, most guests find it reliable and efficient, enhancing their stay, especially for business travelers who benefit from the hotel's well-equipped meeting and conference rooms. Secure and free underground parking further adds to the convenience, though spaces can be tight for larger vehicles.
Hotel Santa Maria is also family-friendly, offering spacious family rooms and amenities that cater to children, like connecting rooms and playgrounds. The staff's attentiveness to family needs, including accommodating difficult children, adds to the hotel's appeal for family travelers.
Overall, Hotel Santa Maria delivers a quintessential four-star experience with its blend of comfort, excellent service and strategic location, making it a preferred choice for both leisure and business travelers.
Categories
The hotel's breakfast is a highlight, offering a wide variety of fresh fruits, cheeses, pastries and more, all of high quality. Guests consistently describe it as delicious and satisfying, often exceeding expectations. The dinner service also receives positive reviews for its tasty and well-prepared meals with a reasonably varied menu that offers good value for money. Special occasions like Christmas Eve dinners are particularly celebrated for their quality.
Comfort extends to the hotel's spacious and impeccably clean rooms, which are praised for their large, comfortable beds and modern amenities. Though a few guests noted minor issues such as soundproofing or occasional outdated furniture, the overall ambiance remains tranquil and inviting. The hotel's commitment to cleanliness is particularly noteworthy, contributing to a pleasant and hygienic environment that guests value highly.
The staff at Hotel Santa Maria are another significant asset, frequently described as friendly, helpful and professional. Their multilingual abilities and exceptional service contribute to a seamless and enjoyable stay for guests. The hospitality experience is marked by genuine warmth and dedication, ensuring that visitors feel well-cared for.
While the Wi-Fi service receives mixed feedback, most guests find it reliable and efficient, enhancing their stay, especially for business travelers who benefit from the hotel's well-equipped meeting and conference rooms. Secure and free underground parking further adds to the convenience, though spaces can be tight for larger vehicles.
Hotel Santa Maria is also family-friendly, offering spacious family rooms and amenities that cater to children, like connecting rooms and playgrounds. The staff's attentiveness to family needs, including accommodating difficult children, adds to the hotel's appeal for family travelers.
Overall, Hotel Santa Maria delivers a quintessential four-star experience with its blend of comfort, excellent service and strategic location, making it a preferred choice for both leisure and business travelers.
Hotel for Honeymoon
Located in Fátima, this hotel offers a rooftop terrace with sanctuary views. It provides a convenient and scenic stay. The hotel is suited for couples who want to visit the religious sites and enjoy the views.
Family Friendly Hotel
This hotel stands out as an ideal destination for family travel, offering an array of family-friendly amenities and accommodations. It boasts spacious family rooms and suites, connecting rooms, and a kid-friendly environment with a playground. It also offers a kid-friendly buffet and child care services.
Dog Friendly Hotel
Hotel Santa Maria allows dogs and cats with a surcharge per animal per night. It is very close to the Sanctuary, about 50 meters away. The Hotel is wheelchair accessible in all areas, from the garage to the bedroom.
Romantic Hotel
This hotel offers a rooftop terrace with sanctuary views, providing a peaceful and romantic setting. The serene ambiance and scenic vistas contribute to a memorable experience.
Business Hotel
This hotel features 1,200 m² of event space divisible into 12 rooms, equipped with free Wi-Fi, monitors, and sound systems. It is fully equipped to host business meetings, conferences, and seminars. The event rooms benefit from natural light.
Hotel with Parking
This hotel offers free private parking on site, providing both uncovered outdoor parking and a closed indoor garage for guest convenience. Reservation is not required for parking.
Accessible Hotel
The hotel is wheelchair accessible in all areas, from the garage to the bedroom. It has rooms and bathrooms prepared for wheelchair circulation, barrier-free entrances, a wheelchair accessible lift, wheelchair-accessible bathrooms, an emergency cord in the bathroom, and accessible parking.
4-Star Hotel
Located a short walk from the Sanctuary of Our Lady of Fatima, Hotel Santa Maria offers a garden, a restaurant, and a bar. The hotel is known for its central location and comprehensive amenities.
About Hotel Santa Maria
License: 1196/RNET
Guest Reviews
Location
Not only is the hotel central to key religious sites, but it also offers strategic access to the city center, train station and other amenities such as shops, restaurants and services. The cleanliness and modern facilities, including free parking, complement the exceptional location, making it ideal for pilgrims and tourists alike. The combination of comfort, convenience and the friendly staff make Hotel Santa Maria a preferred choice for those visiting Fátima.
Breakfast
Though a few guests mentioned areas for improvement, such as limited selection or basic quality in some items, the overwhelming majority found the breakfast to exceed their expectations. The breakfast service is not only about the food quality but also about the thoughtful and friendly service provided by the staff, ensuring a pleasant dining experience each morning. Overall, the breakfast at Hotel Santa Maria stands out as a significant highlight, making it a strong selling point for potential visitors.
Dinner
Special mentions highlight elaborate and high-quality meals with some guests praising the efforts of the chef. The Christmas Eve dinner stands out as particularly superb. However, there are a few areas for improvement noted by some visitors. The dinner menu can be repetitive with limited options and the quality of some meals may not always meet the highest expectations. Service in the dining room can sometimes be slow and a few reviews mentioned that the dinner could be better prepared or more varied. Despite these occasional criticisms, the overall dining experience at Hotel Santa Maria's restaurant is widely appreciated, contributing positively to guests' stays.
Rooms
Upgrades to superior rooms are available, which are even more spacious and comfortable. The overall ambiance is one of tranquility, facilitated by the hotel's quiet location and calm environment. The breakfast receives commendations for its variety and quality, adding to the positive guest experience.
Despite the largely positive reviews, some guests noted minor issues, such as the need for better soundproofing, occasional missing amenities like a kettle and outdated furniture in a few rooms. However, the thorough cleaning and maintenance generally offset these small drawbacks, making Hotel Santa Maria a favorable choice for travelers seeking spacious, comfortable and clean accommodations.
Beds
The majority of reviews underscore the comfort of the beds with phrases like "very comfortable" and "super comfortable" frequently mentioned. Guests also pointed out the cleanliness and overall quality of the bedding, including amenities such as extra pillows. The size of the beds often impressed visitors, accommodating preferences for spacious and roomy sleeping arrangements.
However, a few guests noted some inconsistencies regarding bed comfort, citing firmness or outdated mattresses as minor drawbacks. Despite these occasional concerns, the general consensus is that the beds at Hotel Santa Maria provide a highly comfortable and pleasant sleeping experience. The positive feedback on bedding resonates well with the overall satisfaction reported by visitors.
Cleanliness
Staff
The restaurant staff not only deliver great service but also contribute to an air of class with their attire. The overall hospitality experience at Hotel Santa Maria is marked by a genuine warmth and dedication, leaving guests feeling well-cared for and valued. The staff’s multilingual capabilities and exceptional customer service make for a seamless and enjoyable stay, consistently exceeding guests' expectations.
Wi-Fi
Nevertheless, there were a few instances where the wifi performance was less than ideal. Some guests mentioned intermittent connections and weak signals, especially in the rooms. Complaints also surfaced about unstable or poor wifi with some experiencing frequent disconnects and low speeds.
In summary, while the wifi at Hotel Santa Maria is generally reliable and efficient for many guests, there are occasional lapses in performance that could be improved, particularly regarding stability and speed in individual rooms.
Parking
There is ample parking space available and many noted the abundance of parking spots, including those in a large underground garage directly accessible from the hotel. The facility is well-lit, covered and well-maintained, thus ensuring a safe and practical solution for parking needs.
However, some guests noted that the parking spaces could be cramped, particularly for larger vehicles, making maneuvering a bit challenging at times. Despite this, the general consensus highlights the convenience and cost-free nature of the parking options at Hotel Santa Maria.
All in all, the parking at Hotel Santa Maria has been a strong point, making it an excellent option for travelers who prioritize secure and readily available parking amenities.
Family
Guests consistently remark on the accommodating and attentive staff, who go the extra mile to ensure a comfortable family stay. Special mentions include the staff's ability to adapt to guests' needs, particularly when dealing with sometimes difficult children. The hotel also offers practical amenities such as baby beds and although pets are officially prohibited, the staff has been known to make exceptions, ensuring everyone in the family is welcome, even four-legged members.
The location is excellent for families with its proximity to key attractions like the sanctuary, as well as great restaurants and shopping options. The hotel is described as clean, spacious and comfortable, adding to the overall family-friendly atmosphere. It's also lauded for providing good value for families and comes highly recommended for family stays.
However, it’s worth noting that while the game room might be underwhelming for some with just a table for checkers and cards, the overall experience at Hotel Santa Maria remains overwhelmingly positive for families seeking a comfortable and accommodating environment.
4 Star
Many reviews highlight the breakfast as a standout feature, praising its abundance, variety and high quality. The rooms are described as comfortable, though not all guests find them to be very modernized by four-star standards. Nonetheless, the hotel delivers great value for money and several guests suggest it could even be deserving of a five-star rating.
Overall, Hotel Santa Maria lives up to its four-star rating, offering a good blend of comfort, excellent service and a fantastic location, making it a top choice for travelers.
Business
The hotel offers work-friendly spaces, including desks in rooms and an office printing service, ensuring that all work-related needs are met. The professional environment and conducive atmosphere enhance corporate travelers' comfort. With specialized business services and friendly staff who are always ready to assist, the hotel provides a pleasant experience for those in town for work.
Special discounts for business travelers and a professional array of amenities reinforce its suitability for business stays. Additionally, its convenient location adds to the overall ease for those traveling for business purposes. With a strong focus on catering to business people, Hotel Santa Maria stands out as an excellent option for work-related stays.
Accessible
The location of Hotel Santa Maria is also praised for being highly accessible and convenient, allowing guests with disabilities to navigate the surrounding areas with ease. The hotel’s well-designed accessibility features and ample space for movement contribute to a comfortable stay for people with limited mobility.
However, some feedback suggests that smaller amenities like the on-site café did not fully meet accessibility expectations. Despite this minor shortcoming, the general consensus emphasizes the hotel's commitment to creating a welcoming environment for all guests, including those with special needs. Overall, Hotel Santa Maria is recognized for its thoughtful design and useful accessibility features, making it an excellent choice for travelers seeking accessible accommodations.
Honeymoon
The staff at Hotel Santa Maria is frequently described as friendly, welcoming and helpful, especially at the reception. This warm and attentive service enhances the overall experience, ensuring that couples feel truly special and well-cared-for during their stay.
Hotel Santa Maria stands out as an excellent option for those seeking a peaceful and romantic honeymoon destination. The beautiful setting not only provides a serene atmosphere but also serves as an ideal sanctuary for a spiritual and tranquil honeymoon celebration.
Romantic
The staff at Hotel Santa Maria are consistently praised for being friendly, welcoming and helpful, contributing to the overall warm and inviting environment. Many reviews highlight the courteous and multilingual team, which enhances the guest experience.
For those on a honeymoon or a romantic getaway, the hotel does not disappoint. Its close proximity to the sanctuary makes it a romantic place for pilgrimage, adding a touch of spirituality and tranquility to the romantic ambiance. The calm and peaceful environment, combined with elements such as cozy fireplaces and romantic music during dinner, create a perfect setting for a memorable couple's retreat.
In essence, Hotel Santa Maria is ideal for those looking to immerse themselves in romance, whether for a peaceful couple's retreat or a special honeymoon stay.
No, Hotel Santa Maria doesn't have any pool.
No, a spa isn't available at Hotel Santa Maria.
Yes, Hotel Santa Maria welcomes dogs.
Yes, parking facilities are available at Hotel Santa Maria.
No, Hotel Santa Maria doesn't have a gym.
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