Federal Way, 1400 South 348th Street47.291228,-122.315229(Show on Map)
7.1
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Quality Inn & Suites Federal Way - Seattle stands out for its convenient location, friendly staff, and comfortable accommodations. Situated near the I-5 freeway, the hotel's central position provides easy access to shopping, dining, and major attractions, making it ideal for travelers with diverse interests. Despite being in a bustling area, guests appreciate the serenity and quietness of the environment, allowing for a peaceful stay.
The breakfast is a highlight for many, with a generous spread of delicious options like self-made waffles, sausage gravy, and continental staples that exceed typical hotel offerings. Although there are occasional shortages in selection, the breakfast staff's friendliness enhances the dining experience.
Rooms are spacious and well-suited for families, garnering praise for their cleanliness and essential amenities like microwaves and refrigerators. The calm atmosphere and comfortable beds contribute to restful nights, and rooms with jacuzzis offer extra relaxation. Despite some minor decor issues, the overall comfort and maintenance of the rooms are well-regarded.
Cleanliness is a strong point, with both interior and exterior areas consistently tidy, providing guests with a secure and pleasant environment. The staff further enriches the stay, being noted for their friendliness, professionalism, and willingness to assist, with several team members like Kimberly and Amy receiving special commendations.
Families particularly enjoy the indoor pool's cleanliness and the convenience of 24-hour access, while the hot tub adds value, even if occasionally inconsistent. Parking facilities are accommodating, offering ample space for various vehicles, though safety remains a minor concern due to isolated incidents.
Business travelers favor the hotel for its strategic location, quiet environment, spacious rooms, and excellent value without compromising comfort. Overall, Quality Inn & Suites Federal Way - Seattle is a reliable choice, marked by its welcoming atmosphere, attentive staff, and convenient amenities, creating a positive experience for both leisure and business guests alike.
Categories
Pool
Heated Pool
Indoor Pool
Business
Parking
Honeymoon
Accessible
Gym
Indoor Pool
Heated Pool
Room Types
King Room - Non-SmokingOffering free Wi-Fi, this room provides satellite TV and an en suite bathroom.
t the hotel does NOT accept CASH as a method of payment.
The hotel also does NOT accept Prepaid Credit Cards, or Gift Cards as a method of payment.
Queen Room with Two Queen Beds - Non-SmokingOffering free Wi-Fi, this room provides satellite TV and an en suite bathroom.
King Suite - Non-SmokingOffering free Wi-Fi, this spacious suite provides satellite TV and an en suite bathroom.
King Room with Sofa Bed - Non-SmokingThis quadruple room's standout feature is the hot tub. Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.
King Room - Accessible/Non SmokingThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Efficiency King Room with Sofa Bed - Non SmokingThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, as well as a wardrobe.
King Room with Roll-In Shower - Disability Access/Non SmokingThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. This wheelchair accessible double room has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower.
Guest Reviews
7.1
Good
Review Summaries
Location
Situated conveniently near the I-5 freeway, Quality Inn & Suites Federal Way - Seattle boasts a central location that appeals to a diverse range of travelers. Its proximity to shopping destinations, dining options, and major attractions makes it an attractive choice for visitors. The Auburn Outlet Mall, numerous restaurants, and various venues offer an abundance of options, all within a short drive or walking distance. The hotel is well-positioned for those needing quick access to the airport or nearby events, including the Aquatic Center and Wild Waves park. While nestled in a strip mall and close to bustling roads, it provides a serene and quiet environment, allowing guests to enjoy a peaceful stay. The ease of accessing major roads further enhances the convenience, making it a strategic choice for those attending meetings or exploring local attractions. Overall, the hotel’s location is appreciated for its accessibility and the abundance of nearby amenities.
Breakfast
The breakfast experience at Quality Inn & Suites Federal Way - Seattle has received a mixed reception from guests. Many visitors were pleasantly surprised, noting the delicious and varied offerings, particularly praising the self-made waffles and sausage gravy. Descriptions often mention a generous spread that includes eggs, sausage, bacon, hashbrowns, oatmeal, and other continental staples like bagels, fruit, and pastries. The breakfast area was frequently highlighted as neat and organized, with some guests describing it as better than most hotel breakfasts they've experienced.
However, there were recurring issues with the breakfast service. Some guests found the selection limited and reported that items would often run out well before the closing time, especially coffee, drawing some disappointment. Despite these drawbacks, the breakfast staff was commended by many for their friendliness, which added a positive note to the dining experience. Overall, while the breakfast received acclaim for its taste and variety from many guests, it would benefit from more consistent restocking and a broader selection to appeal to everyone.
Rooms
Nestled in a convenient location, the Quality Inn & Suites in Federal Way - Seattle offers guests an inviting stay with its series of comfortable rooms. Many guests have praised the hotel for its spaciousness, with rooms large enough to easily accommodate families and provide a relaxing environment. The cleanliness and maintenance of the rooms are frequently highlighted, with visitors appreciating the attention to hygiene after a long day of travel. While certain details like simple decor and modest furniture might be more straightforward, the rooms are equipped with all essentials for both short and extended stays, including amenities like a microwave and refrigerator.
Furthermore, the atmosphere of the hotel is described as quiet, creating a peaceful retreat from the bustling outside world. Comfortable beds contribute to restful nights, and for those seeking additional relaxation, the rooms featuring a jacuzzi are fondly mentioned as a particular delight. Overall, despite some minor issues related to outdated decor in parts of the hotel, guests find the rooms at Quality Inn & Suites to be an excellent choice for comfortable, hassle-free lodging.
Beds
The Quality Inn & Suites Federal Way - Seattle has received varied feedback regarding its beds, with many guests finding them to be a highlight of their stay. A substantial number of reviewers described the beds as comfortable, clean, and even wonderfully comfortable, praising the quality of sleep they experienced. The plush pillows and firm mattress also earned appreciation from some visitors, contributing positively to their overall comfort. Meanwhile, there were mentions of beds providing excellent support, along with clean linens enhancing the restful experience. Aside from the beds, the hotel also offers spacious rooms with great water pressure and a peaceful ambiance, creating an inviting atmosphere for weary travelers. Despite some occasional critiques about the beds being squeaky or hard, the overall consensus leans positively towards a comfortable and restful night's sleep at this hotel.
Cleanliness
Quality Inn & Suites Federal Way - Seattle receives positive feedback for its cleanliness, offering a generally pleasant experience for guests. Visitors appreciate the clean and comfortable rooms, often noting the presence of convenient amenities like microwaves and refrigerators. The property's lobby, hallways, and rooms are consistently mentioned as very clean, contributing to a sense of comfort and security. There's an emphasis on the well-maintained state of the hotel, with both the interior and exterior areas being tidy and well-kept. The quiet and comfortable atmosphere is frequently highlighted, along with the professionalism of the staff, who contribute to an overall satisfactory stay. Despite some mentions of outdated decor, the hotel manages to maintain a high standard of cleanliness, making it a reliable choice for travelers seeking simple, clean accommodations. The facilities, including the pool and workout room, also meet cleanliness standards, with 24-hour access being a noted convenience. Overall, guests seem to leave with a positive impression of the hotel's cleanliness and upkeep.
Staff
At Quality Inn & Suites Federal Way - Seattle, the staff truly shines and leaves a lasting impression on guests, contributing significantly to the overall experience. Many reviews highlight the team as friendly, helpful, and professional, fostering an inviting atmosphere throughout the stay. Particularly noted are the front desk staff, who are not only pleasant and accommodating but also knowledgeable about the local area, often offering personal recommendations to enhance guests' enjoyment. Stories of remarkable kindness abound, with staff handling difficult situations with grace and always serving with a hospitable smile.
Several specific staff members, like Kimberly and Amy, are acknowledged for going above and beyond in their service, being exceptionally helpful and making check-ins a delightful experience. The night representatives, praised for their pleasant demeanor and knowledge, add to this positive reputation. Guests repeatedly mention that every staff member encountered—from reception to the breakfast room attendant—exudes friendliness and is ever-ready to assist, creating a welcoming environment that resonates with travelers.
Such consistently positive interactions suggest that the staff's dedication to excellent service greatly enriches guests' stays, making them feel valued and well cared for. This commendable level of service ensures that Quality Inn & Suites Federal Way is a desirable choice for travelers seeking a hospitable experience in the Seattle area.
Pool
Quality Inn & Suites Federal Way - Seattle offers an attractive pool experience that is appreciated by many guests. Families particularly enjoy the indoor pool, which is described as great and nicely maintained, with a clean area that appeals to both children and adults alike. The pool's temperature is generally well-regarded, with some guests noting it as perfect and refreshing, providing a comfortable experience for various age ranges.
The flexibility of pool hours stands out as a significant advantage, with guests appreciating the pool’s 24-hour availability, a dream come true especially for families with children who can enjoy swimming late in the evening during summer hours. Additionally, the presence of a hot tub is a valued amenity, although it appears that its functionality can be inconsistent.
Despite occasional issues with the pool water temperature, guests repeatedly mention the convenience of the location and the extensive operational hours. This facility provides both peace and enjoyment, contributing positively to the stay at the hotel.
Parking
The parking situation at Quality Inn & Suites Federal Way - Seattle receives generally positive feedback from guests, with the majority highlighting the ample availability of spaces. Guests appreciate the ease of parking and the convenience of having double parking spots, which is particularly beneficial for those with trucks and trailers. The hotel offers free parking, adding value to the stay. Despite one concerning incident of vehicle break-in, the overall sentiment suggests that parking is safe and accommodating for a range of vehicle needs. Additionally, the hotel's location proves advantageous for events like swim meets, making it a practical choice for both ease of access and parking.
Business
Quality Inn & Suites Federal Way - Seattle receives positive feedback from business travelers seeking convenience and comfort without breaking the bank. Its strategic location in the heart of Federal Way makes it an ideal base for conducting business in the area, providing easy access to various destinations. Guests appreciate the friendly staff, clean and spacious rooms, and quiet environment, all key factors for business travelers in need of a restful stay. Many have found the hotel to be a good choice for short stays, with excellent value considering the fair pricing. The option for a late check-out adds to its appeal, allowing guests to utilize their rooms as an office space during breaks. While there may be some occasional noise disturbances, this does not overshadow the overall experience of convenience and value the hotel offers.
FAQ
Yes, Quality Inn & Suites Federal Way - Seattle has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn & Suites Federal Way - Seattle.
No, Quality Inn & Suites Federal Way - Seattle doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Federal Way - Seattle.
Yes, Quality Inn & Suites Federal Way - Seattle has a gym.