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Summary of reviewsRésidence la Réserve Genève Ferney Voltaire is highly esteemed for its strategic location near Geneva International Airport, providing easy access to both the Swiss border and Geneva city center. The convenience is further enhanced by ample parking facilities and proximity to public transportation and nearby supermarkets like Carrefour. The property features well-maintained gardens, a refreshing pool and quiet surroundings, making it an appealing choice for travelers.
Guests commend the spacious, clean and comfortable rooms equipped with essentials such as small kitchens, ironing facilities and air conditioning. The presence of terraces or balconies and satellite channels, including Arabic options, further enhances the accommodation experience. However, some reviews indicate that the rooms could benefit from a more modern aesthetic with occasional issues related to outdated furniture and cleanliness lapses.
The breakfast buffet at the hotel is widely praised for its quality, variety and generous portions. It offers a well-organized selection that includes breads, eggs, bacon, fruits and various tea options in a clean dining environment. Despite occasional critiques regarding the diversity of items and slow refills, guests generally find the breakfast experience satisfying and worthwhile.
The hotel staff is a standout feature, renowned for their friendliness, professionalism and attentiveness, creating a welcoming and supportive atmosphere for guests. Onsite amenities, including a hammam, swimming pool and a well-equipped gym, receive positive remarks and contribute to a comfortable stay.
While the WiFi service garners mixed reviews with several guests noting slow speeds and inconsistent performance, the onsite gym impresses with modern facilities and a variety of equipment, adding to the hotel's appeal. The pool is another highlight, praised for its pleasant setting and being heated, making it a delightful amenity during warm weather.
Overall, Résidence la Réserve Genève Ferney Voltaire offers a compelling combination of location, comfort and value, particularly for those exploring Geneva and its surroundings or seeking a restful stop near the airport. However, there are areas for improvement, particularly in maintaining a consistent four-star standard in terms of room updates and WiFi reliability. Show more
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Aparthotel with Parking
This residence offers free self parking on site. Guests have mentioned having a large free parking area available.
4-Star Aparthotel
This aparthotel features an outdoor swimming pool and a fitness suite. It's located near Ferney-Voltaire Castle and offers soundproof rooms with balconies overlooking the mountain.
Superior StudioThis studio has a fully equipped kitchenette and a private bathroom.
You will appreciate the tranquility of this spacious studio and can fully enjoy your stay thanks to the furnished terrace and kitchenette. The services offered include: air conditioning, free Wi-Fi, TV with international channels, Canal+, beIN Sports, safe, etc. All our studios are soundproofed. For an even more peaceful stay, opt for our "superior studio with pool/park view" category, appreciated for its quietness. On the street side, they may be more exposed to noise during passing hours if you are particularly sensitive to sound.
One-Bedroom ApartmentSome of the apartments are duplexes.
This apartment, featuring a furnished terrace, includes a bedroom, a living room with a sofa, and a kitchenette. It offers various services such as air conditioning, high-speed Wi-Fi, a safe, TV with international channels, Canal+, and beIN Sports. All of our apartments are soundproofed. For an even more peaceful experience, consider our "1-bedroom apartment with pool/park view," known for its quietness. Apartments facing the street may occasionally be exposed to more noise during peak hours if you are particularly sensitive to sound.
Comfort StudioThis studio features a microwave and electric kettle.
This studio is equipped with a bathroom and a kitchenette. The services offered include: air conditioning, free Wi-Fi, safe, TV with international channels, Canal+, and beIN Sports. All our studios are soundproofed. For an even more peaceful stay, opt for our "comfort studio with pool/park view" category, appreciated for its tranquility. On the street side, they may be more exposed to noise during passing hours if you are particularly sensitive to sound.
Comfort Studio with Park ViewOffering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Superior Studio with Park ViewIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
One-Bedroom Apartment with Park ViewThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.
Guest Reviews
7.7
Good
Location
Résidence la Réserve Genève Ferney Voltaire is well-regarded for its strategic and convenient location, making it a top choice for travelers. Situated close to Geneva International Airport, it offers an ideal base for early departures or quick access to flights. Its proximity to the Swiss border and Geneva city center ensures seamless travel options, whether by car or public transportation with bus stops conveniently nearby. The hotel's location alongside the highway adds to its appeal as a stopover for those exploring the region, including the remarkable Chateau de Voltaire.
Guests appreciate the ample parking facilities and the ease of access to nearby supermarkets, including a Carrefour within walking distance. The hotel environment contributes to a pleasant stay with highlights such as well-maintained gardens, a refreshing pool and a peaceful, quiet atmosphere.
The property boasts clean, spacious rooms, often described as comfortable and well-equipped with essentials such as small kitchens, ironing facilities and air conditioning. Additionally, the presence of Arabic channels and terraces or balconies enhances the stay experience for families and diverse guests.
The staff's friendliness and competence are frequently noted, contributing to a welcoming and supportive atmosphere. Onsite amenities like varied breakfast options, a hammam and the cleanliness of rooms and common areas also draw positive remarks, though some note the facilities may benefit from modernization.
Overall, Résidence la Réserve Genève Ferney Voltaire provides a great combination of location, comfort and value, particularly for those intending to explore Geneva and its surroundings or needing a restful stop near the airport.
Breakfast
At Résidence la Réserve Genève Ferney Voltaire, the breakfast experience garners varied feedback from guests with many praising its quality and variety. Described by several visitors as very delicious, the breakfast offers a good buffet with a range of options to cater to different tastes. The environment is noted for its cleanliness and the staff's hospitality enhances the overall dining experience. Guests appreciate the ample food choices, which include a mix of sweet dishes, breads, eggs, bacon, fruits and numerous tea selections.
Several visitors noted the breakfast as being vast, abundant and very generous, ensuring that it provides everything needed to start the day. The extensive selection and well-organized buffet service receive commendations with terms like excellent, magnificent and complete frequently used. Guests also highlight the friendly breakfast staff and the overall pleasant atmosphere.
However, some reviews mention shortcomings, particularly in terms of diversity and the occasional lack of space. There are also comments about sluggish refills of certain popular items like scrambled eggs and sausages, especially for those arriving later in the morning. Despite these points, many guests feel the breakfast is worth having, complimenting the abundant options and the quality of the food provided.
Rooms
At 'Résidence la Réserve Genève Ferney Voltaire', guest experiences paint a multifaceted picture, particularly regarding the rooms. A recurring highlight is the spaciousness; many visitors appreciate the generous room sizes and the amenities such as balconies, terraces and well-equipped kitchenettes that suit both short and extended stays. The rooms are often described as very clean and comfortable, contributing to a cozy and relaxing atmosphere, especially noted by families.
However, the hotel seems to struggle with maintaining a modern aesthetic. Many reviews point out that the décor, furnishings and overall room design are outdated and in need of renovation. Issues with old and uncomfortable sofa beds, noisy environments and occasional cleanliness lapses were also noted. Some rooms had a musty smell or showed signs of wear and tear, such as stained carpets and damaged furniture.
While some guests enjoyed quiet evenings, others faced disturbances from street noise or early morning housekeeping activities. Despite these drawbacks, the convenient location near Geneva airport and attractions like Carrefour adds to the overall appeal. The staff's professional and friendly demeanor, coupled with facilities like the swimming pool and hammam, enhance the experience, making it a comfortable choice for travelers looking for spacious accommodations.
Beds
While staying at the 'Résidence la Réserve Genève Ferney Voltaire', the general sentiment about the beds leans towards the positive side. Guests frequently praised the beds with phrases like "comfortable", "super comfy" and "very comfortable". Some guests found the beds to be of good quality and appreciated the large bed sizes, ensuring a restful sleep even in rooms facing the main street.
However, not all feedback was glowing. There were notable mentions of discomfort as well, specifically pointing out that the sofa beds were "not comfortable" with some deeming the sofa mattress barely adequate for adults. Several reviewers noted that regular beds, though more comfortable than the sofa beds, could be small. There were mentions of issues with mattresses and bedding that didn't meet the expectations of a 4-star rating and some beds were described as too hard or of poor quality.
Overall, while many guests enjoyed a blissful night's sleep thanks to the comfortable beds, there are areas for improvement, particularly with the sofa beds and ensuring consistency in bedding quality.
Cleanliness
Résidence la Réserve Genève Ferney Voltaire seems to offer a mixed experience in terms of cleanliness. On the positive side, many guests highlight the cleanliness of the rooms, describing them as clean, very clean, spotlessly clean and well-equipped. The hotel is often praised for its spacious, quiet and comfortable rooms with some featuring a well-equipped kitchenette. The accommodation is perceived to be clean and cozy with the added benefit of being close to the airport, making it convenient for travelers. The provision of new towels daily and clean sheets further adds to the hotel's appeal.
However, some reviews indicate inconsistencies with references to irregular house cleaning and rooms not being cleaned consecutively during some stays. Problems with mold, dampness and stained carpets were noted by some guests, leading to criticism of the hotel's overall cleanliness. Additionally, some rooms were mentioned to be dated with tattered curtains and dusty carpets needing attention.
Despite some negative feedback on cleaning routines and specific issues like ants in the bathroom, many guests felt the cleanliness of the hotel and rooms was satisfactory, emphasizing that it met their needs for a comfortable stay.
Staff
At Résidence la Réserve Genève Ferney Voltaire, the staff consistently earn high praise for their friendliness and helpfulness. Guests report that the team is not only extremely polite and professional but also attentive and accommodating to various needs. The front desk and reception staff stand out for their warm welcome and competent service, making check-in a smooth and pleasant experience. Numerous visitors highlight the exceptional kindness and attentiveness of the employees, who are always ready to assist with requests and provide thoughtful service. Specific mentions of staff from different cultural backgrounds, such as Bolivia and Spain, indicate a diverse and multilingual team contributing to the positive guest experience. Overall, the exemplary behavior of the staff, coupled with their dedication and responsiveness, enhances the quality of stay, leaving guests with a lasting impression of excellent customer service in a welcoming environment.
Wi-Fi
The WiFi at Résidence la Réserve Genève Ferney Voltaire receives mixed reviews from guests. While some guests have noted that the WiFi is good and fast, a significant number of reviews highlight issues with the internet connection. Common complaints include slow speeds, weak signals and inconsistent performance. Some guests even mentioned that the WiFi was very bad or terrible, needing improvement and better security measures. Despite occasional positive feedback, the general consensus suggests that the WiFi at this hotel could benefit from considerable upgrades to meet guests' expectations for reliable and secure internet access.
Gym
Résidence la Réserve Genève Ferney Voltaire boasts a gym that has received numerous positive mentions from its guests. The facilities are described as both modern and well-equipped, featuring a variety of TechnoGym machines. The infrastructure, which includes a gym and swimming pool, is consistently praised for its quality. Guests highlight the gym's appealing, renovated look and commend the professional and friendly staff. The inclusion of a steam room adds to the overall enjoyable experience. Additionally, the hotel's proximity to shops is noted as a convenient perk for visitors. Overall, the gym at this hotel stands out as a key amenity contributing to guest satisfaction.
Pool
Résidence la Réserve Genève Ferney Voltaire boasts a lovely pool that guests have described as very nice, beautiful and a bonus to their stay. The pool area features a wooden deck and a pleasant terrace, offering a great spot for relaxation. Visitors appreciated that the pool was heated, especially during hot weather, making it enjoyable to swim. The pool's proximity to tourist attractions and the border adds to its appeal. Although primarily outdoor and not usable in winter, the swimming pool remains a standout feature, complemented by the overall amenities and friendly staff, making it an excellent choice for guests.
Parking
Résidence La Réserve Genève Ferney Voltaire offers excellent parking amenities that cater well to its guests. The availability of ample free parking on-site is highly appreciated, providing ease of access and convenience. Many guests note that the parking is right in front of the entrance, which adds to the comfort of their stay. The monitored parking and dedicated spots reserved for hotel guests further enhance the sense of security and accessibility.
The strategic location of the hotel comes with the added benefit of easy access to public transportation, including bus stops to the city and proximity to Geneva Airport. Furthermore, the large supermarket, Carrefour, is within walking distance, making it easy for guests to procure any necessities.
Despite a rare mention of not receiving a parking badge promptly upon arrival, the overall feedback indicates that the parking facilities at the hotel are a major highlight, contributing positively to the overall guest experience.
4 Star
The 'Résidence la Réserve Genève Ferney Voltaire' has received mixed reviews regarding its four-star status. Many guests have expressed that the hotel does not meet the expectations of a four-star establishment. Common concerns include outdated furniture, peeling paint and rooms in need of complete renovation. The cleanliness levels have also been criticized with various guests noting that they do not meet the standard expected for a hotel with such a rating. Additionally, some reviewers felt that the hotel was over-priced for the quality provided. Despite its convenient location near the airport, the overall sentiment is that the property requires significant updates to justify its four-star classification.
Yes, Résidence la Réserve Genève Ferney Voltaire has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Résidence la Réserve Genève Ferney Voltaire.
Yes, Résidence la Réserve Genève Ferney Voltaire welcomes dogs.
Yes, parking facilities are available at Résidence la Réserve Genève Ferney Voltaire.
Yes, Résidence la Réserve Genève Ferney Voltaire has a gym. For more information, read the answers to the Gym questionnaire