Fes34.04355500,
-4.99696700,
53 Avenue Hassan Ii Po Box 30000(Show on Map)
7.6
Good
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Summary of reviewsBarceló Fès Medina enjoys a strong reputation for its exceptional central location in Fez, making it ideal for tourists and business travelers alike. Its proximity to a large shopping center, key attractions including the Medina and convenient transportation options, such as a short drive to the train station, enhance its appeal. The surrounding area is lively, although it can be noisy at times, particularly on weekends.
The hotel's interiors are praised for their modern and clean presentation. Guests consistently highlight the impressive cleanliness standards, both in private rooms and common areas, which contribute to the overall comfort. Many appreciate the spacious and well-maintained rooms, featuring large beds and modern amenities, adding to a pleasant and cozy ambiance. While occasional concerns about lighting, noise insulation and minor maintenance issues exist, the overall standard of the rooms remains high.
The professionalism and friendliness of the staff receive high accolades, significantly enhancing the guest experience. Specific team members frequently mentioned for their exceptional service create a welcoming and attentive environment. Guests feel well-cared for with the staff's efficient handling of requests and local guidance standing out.
In terms of dining, the breakfast buffet offers a varied selection catering to Western tastes, often praised for its quality and taste. However, some guests suggest improvements in hot food temperature control, dietary inclusiveness and menu variety. Dinner service provides good quality meals though occasionally noted as limited and pricey. Room service is available, contributing positively to the dining experience.
The comfortable beds receive frequent compliments, contributing to a restful stay. While some guests find the beds too firm, the majority appreciate the ample space and comfort they provide. Business travelers find the hotel particularly suitable due to its professional environment and convenient meeting facilities, enhancing its appeal for work-related stays.
Additional amenities such as parking, a pool and free Wi-Fi present mixed feedback. While the parking facilities are valued for their convenience and affordability, capacity issues are occasionally noted. The pool, though refreshing, could benefit from updates in furniture and better sun exposure. The Wi-Fi service, generally working well, has areas for stability improvements.
Overall, Barceló Fès Medina stands out for its excellent location, modern comforts, cleanliness and outstanding staff, making it a highly recommended choice for visitors seeking a balanced and pleasant stay in Fez. Show more
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Categories
Hotel with Swimming Pool
Barceló Fès Medina is a popular choice with a refreshing swimming pool experience. It provides a well-regarded pool facility for guests.
Outdoor Pool
Business Hotel
This hotel is designed as a haven of tranquility, located right next to the Medina. It has functional designer spaces equipped with all the comforts that a demanding traveller could wish for to have a dream stay in a magical city. It has meeting rooms and equipment.
Hotel with Parking
The location is great, close to the bus stop for Chefchaouen and the train station, so it's easy to get around. The staff are very friendly and helpful.
4-Star Hotel
Barceló Fès Medina offers modern comfort and convenience with its well-equipped rooms and central location. The hotel provides a range of amenities, including a swimming pool and multiple dining options, ensuring a comfortable and convenient stay.
Hotel with Outdoor Pool
The outdoor pool provides a relaxing environment for guests to unwind, complemented by the hotel's modern amenities and convenient location.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Superior Double RoomThis air-conditioned room is equipped with a minibar and satellite TV.
Superior Room Medina ViewFeaturing a Medina view, this room offers modern amenities.
Deluxe Room Medina ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Deluxe SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
'Barceló Fès Medina' enjoys praise for its exceptional location, strategically placed in the new city center of Fez. Guests appreciate its proximity to a large shopping center and the convenience of nearby food outlets and taxis. The hotel is also within walking distance of key attractions with the Medina accessible by a short ten-minute taxi ride or a half-hour walk.
The surrounding area is lively but may become noisy, especially on Saturday nights. Despite this, the hotel's central position makes it an ideal base for exploring Fez with many tourist spots just a short drive away, including the Royal Palace and the synagogue. Moreover, the hotel is just a five-minute drive from the train station, adding to its accessibility.
In addition to the premium location, guests frequently highlight the hotel's cleanliness, modern amenities and the welcoming staff, often mentioning individuals like Mohamed and Youssef. Parking options and soundproofing further add to the comfort.
Overall, 'Barceló Fès Medina' is recognized as an excellent choice for visitors looking to balance convenience and modern comforts in a central setting.
Breakfast
Barceló Fès Medina offers a breakfast experience that receives mixed reviews from its guests. On the positive side, many guests appreciate the varied and extensive selection found in the breakfast buffet, noting that it caters to Western tastes and includes a good array of options. Praises go to the quality and taste with some describing the breakfast as excellent, perfect or even giving it a perfect score.
Despite these positive highlights, there are consistent mentions of areas needing improvement. Some guests encountered issues with the temperature of the hot food, which was often lukewarm or cold. There are calls for a better variety of cereals, additives and more innovative options. Those with dietary restrictions, such as lactose or gluten intolerance, found the offerings lacking. Another critique includes the repetitiveness of the spread.
Atmospherically, breakfast is served in a Bedouin tent, which is an interesting feature but not appreciated by everyone. Some found the dining area noisy and the overall service needs to keep up with rigorous cleanliness standards.
In summary, while the breakfast at Barceló Fès Medina has strong points with a good variety and quality that satisfies many guests, there are significant areas for improvement to enhance the overall experience, especially in terms of temperature control, dietary inclusiveness and menu variety.
Dinner
Barceló Fès Medina offers a pleasant dining experience with its evening buffet-style meals. The restaurant downstairs serves both beer and wine, enhancing the overall dining experience. The menu is noted for its good quality, though it can be somewhat limited and pricey. While some guests found the food impeccable, others felt it could use improvement. Room service is available for those preferring to dine in their rooms. Despite a few shortcomings, such as the lack of certain Moroccan specialty dishes on the menu and the need for some updates to the restaurant, there are positive aspects to the dining experience at Barceló Fès Medina.
Rooms
Barceló Fès Medina offers a comfortable stay with generally positive feedback regarding its rooms. The majority of guests appreciate the spacious and clean rooms, noting their modern and newly renovated designs. Many find the rooms very comfortable, highlighting the large beds and pleasant, cozy ambiance. Guests also commend the hotel's prime location and the excellent views of the medina from certain rooms.
The overall cleanliness of the rooms is frequently mentioned with guests appreciating the neat and well-maintained environment. The bedding is described as very comfortable and there are essential amenities like a fridge and tea facilities, which several guests found to be a nice touch.
While most rooms are praised for their spaciousness and design, there are occasional comments about some rooms being small and issues with lighting, noise insulation and outdated bathroom fixtures. Some guests also point out specific inconveniences such as non-functional TV and Wi-Fi problems.
Despite these minor issues, the hotel's high standard and comfortable rooms make it a favored choice for many visitors looking for a pleasant stay in Fès.
Beds
Barceló Fès Medina receives numerous positive remarks regarding the comfort and quality of its beds. Guests frequently emphasize the comfort of the bedding, describing the beds as big and very comfortable with excellent mattresses. The rooms themselves are often noted for being spacious, further adding to the overall comfort. Many guests mention the excellent beds and pillows, appreciating their softness and the ease with which the beds can be adjusted. However, there are occasional criticisms about the beds being too hard or high for some guests' preferences and a few expressed concerns about bedding and mattress cleanliness. Despite these minor issues, the majority of guest reviews highlight the hotel's comfortable and satisfying sleeping arrangements, making it a strong choice for travelers who prioritize a good night's rest.
Cleanliness
At Barceló Fès Medina, guests consistently highlight the impressive cleanliness as a standout feature of the hotel. Reviews frequently praise the neat and clean rooms with many guests noting the daily room cleaning that ensures a tidy and comfortable stay. The hotel overall is described as very clean, modern and well-maintained, which contributes significantly to its appeal.
Visitors appreciate the clean and convenient accommodations, emphasizing both the cleanliness of common areas and private rooms. The reception area's cleanliness also receives positive remarks. The property, in general, is consistently referred to as spotless with excellent hygiene standards maintained throughout.
While there are occasional mentions of lapses, such as infrequent room cleaning or specific areas needing more attention, the majority of reviews underscore the hotel's commitment to high cleanliness standards. Guests frequently describe their rooms as very clean, spacious and comfortable.
Barceló Fès Medina's cleanliness is complemented by its friendly staff, convenient location and good value for money, making it a highly recommended choice for travelers seeking a clean and comfortable stay in Fès.
Staff
Barceló Fès Medina boasts an exceptional reputation largely due to its staff, who have earned high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the consistently warm and welcoming atmosphere created by the team, from the reception to the restaurant. Specific employees such as Mrs. Zineb Bensouda, Mr. Hassan, Mrs. Leila and others receive special mentions for their excellent service and helpfulness.
The staff's professionalism extends to various roles with night auditors and cleaning workers also receiving accolades for their courteousness and accommodation. Guests feel particularly well cared for, noting that the staff takes charge of their needs and provides invaluable assistance with local queries. Multiple reviews commend the impeccable service and efficient responses to guests' requests.
Particularly, the catering team, reception staff and service providers all stand out as being very friendly and competent, enhancing the overall experience at the hotel. Exceptional individuals like Karim CHAOU.I, Fatima, Kawthar and Ilham have made memorable impressions, ensuring that guests feel valued and well-treated.
However, there are occasional mentions of inconsistency, suggesting that while most interactions are highly positive, some may not meet the same high standards. Overall, the exceptional and friendly nature of the staff, combined with their professional and helpful demeanor, significantly elevates the stay at Barceló Fès Medina.
Wi-Fi
The wifi at Barceló Fès Medina has received mixed feedback from guests. Some guests experienced perfect wifi and described it as excellent, while others noted that it worked well. However, a portion of reviews highlighted issues, including unstable connections, frequent disconnections, weak and slow internet and even complete lack of signal in some rooms. Improvements in the wifi stability and signal strength could enhance the overall guest experience.
Pool
The pool area at Barceló Fès Medina evokes mixed feelings among guests. While some found it enjoyable, many noted its small size and mentioned that the pool furniture appeared outdated. A few reviewers highlighted that the pool tends to be in the shade, which may affect the overall experience. Despite these points, some positive mentions included the pool itself being a refreshing amenity and the poolside ambiance being described as nice. However, the general consensus suggests that an update to the pool and its facilities could enhance guest satisfaction.
Parking
Barceló Fès Medina offers several parking options, including a convenient underground garage and private parking facilities. Many guests appreciate the affordable rates with one mentioning the underground parking costs only four euros per night or 40 dirhams per day. The parking is easy to access and provides a safe place for your vehicle. Valet service at the hotel is noted to be very active, facilitating the parking process for guests.
Despite the positive aspects, some guests mention limited parking capacity, describing instances where the parking lot is often full, making it challenging to find a spot. Additionally, it's important to note that parking is not free and some visitors consider the cost relatively high. There are also occasional remarks about the lack of adequate valet services and insufficient space in the basement parking.
Overall, the parking facilities at Barceló Fès Medina are seen as a valuable amenity, although potential guests should be prepared for a fee and, at times, a full parking lot.
Business
Barceló Fès Medina stands out as a prime choice for business travelers, offering a professionally managed and neat environment. The staff is noted for their professionalism and courteousness, ensuring a welcoming atmosphere. The hotel's facilities meet all essential business needs, making it an excellent alternative to a traditional riad for work-related stays. Its central location is particularly beneficial for arranging meetings and the presence of a business corner caters to work requirements effectively. This hotel is highly recommended for short-term business stays due to its suitability and strategic location.
Yes, Barceló Fès Medina has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Barceló Fès Medina.
No, Barceló Fès Medina doesn't allow dogs.
Yes, parking facilities are available at Barceló Fès Medina.