Ibis Fes
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsIbis Fes enjoys a prime location next to the Fes train station, offering unparalleled convenience for rail travelers and easy access to taxis for seamless transportation around the city. The hotel’s central position in the new city places guests near shopping centers, restaurants and other amenities, making it an ideal base for exploring Fes and beyond. The beautiful pool and garden area provide a relaxing retreat, complemented by an extensive breakfast buffet and friendly staff.
Breakfast at Ibis Fes is widely praised for its variety and taste with many guests highlighting the extensive and delicious options. However, there are occasional complaints about the limited variety, freshness and high price of the breakfast. Dinner experiences are similarly mixed but lean towards positive with commendations for the good quality and hearty buffet. Some operational inconsistencies and limited variety are noted, but the overall dining experience is generally appreciated.
The rooms at Ibis Fes are clean and comfortable, featuring cozy beds and offering views of the garden or pool. Despite this, some guests mention that the rooms are small, outdated and occasionally plagued by maintenance issues. Cleanliness standards are praised by many, but there are reports of insufficient cleaning and outdated facilities.
The staff at Ibis Fes are generally described as very friendly, welcoming and helpful, enhancing the overall guest experience. However, there are isolated reports of unprofessional or inattentive behavior from certain staff members. The free Wi-Fi service, while appreciated, has inconsistent quality and connection issues with some guests finding it unsuitable for professional use.
The pool and surrounding garden area are standout features, frequently praised for their beauty and tranquility. The pool is well-maintained, providing a refreshing escape in a serene environment. Parking at Ibis Fes is convenient with secure and free options available, although there are some concerns about theft by parking attendants.
Overall, Ibis Fes offers comfort and practicality with its excellent location, friendly staff and pleasant amenities, making it a good choice for travelers. However, there is room for improvement in terms of room updates, cleanliness standards and dining service consistency to fully meet guests' expectations.
Categories
Breakfast at Ibis Fes is widely praised for its variety and taste with many guests highlighting the extensive and delicious options. However, there are occasional complaints about the limited variety, freshness and high price of the breakfast. Dinner experiences are similarly mixed but lean towards positive with commendations for the good quality and hearty buffet. Some operational inconsistencies and limited variety are noted, but the overall dining experience is generally appreciated.
The rooms at Ibis Fes are clean and comfortable, featuring cozy beds and offering views of the garden or pool. Despite this, some guests mention that the rooms are small, outdated and occasionally plagued by maintenance issues. Cleanliness standards are praised by many, but there are reports of insufficient cleaning and outdated facilities.
The staff at Ibis Fes are generally described as very friendly, welcoming and helpful, enhancing the overall guest experience. However, there are isolated reports of unprofessional or inattentive behavior from certain staff members. The free Wi-Fi service, while appreciated, has inconsistent quality and connection issues with some guests finding it unsuitable for professional use.
The pool and surrounding garden area are standout features, frequently praised for their beauty and tranquility. The pool is well-maintained, providing a refreshing escape in a serene environment. Parking at Ibis Fes is convenient with secure and free options available, although there are some concerns about theft by parking attendants.
Overall, Ibis Fes offers comfort and practicality with its excellent location, friendly staff and pleasant amenities, making it a good choice for travelers. However, there is room for improvement in terms of room updates, cleanliness standards and dining service consistency to fully meet guests' expectations.
Hotel with Swimming Pool
Ibis Fes provides an outdoor swimming pool. It is a budget-friendly option with a pool.
Outdoor Pool
Business Hotel
Ibis Fes features 2 meeting rooms and a desk area in each of its 123 rooms. It provides essential amenities such as air conditioning and unlimited Wi-Fi, catering to business travelers' needs.
3-Star Hotel
Ibis Fes offers standard international quality, ensuring a consistent and reliable experience. It is known for providing essential amenities and comfortable accommodations.
Hotel Taking Steps Towards Sustainability
Hotel for Adults Only
Hotel with Outdoor Pool
About Ibis Fes
License: 30000HT0665
Guest Reviews
Location
Though positioned outside the Medina, Ibis Fes occupies a central spot in the new city, placing guests close to numerous amenities and attractions, including large shopping centers and restaurants. The central location is not only ideal for exploring Fes but also makes catching a train to other destinations, such as Marrakech, exceedingly simple.
Guests consistently praise the hotel's proximity to both the train and bus stations, noting that it’s only a minute’s walk away from rail services. This convenience extends to those flying out, as the hotel's access to nearby taxis makes airport transfers hassle-free.
Beyond its geographical advantages, the hotel grounds feature a beautiful pool and garden area, adding a touch of relaxation to the travel experience. The extensive breakfast buffet and friendly staff further enhance the overall quality of the stay, making Ibis Fes not only practical but also pleasant.
Breakfast
However, some guests found the breakfast quality lacking, describing it as below average or even poor with complaints about limited variety and freshness of certain items. Issues such as the breakfast not being restocked on time or the lack of specific Moroccan products were noted. Additionally, a few guests felt that the price of the breakfast was too high for the quality provided.
Overall, while the breakfast at Ibis Fes is widely praised for its variety and taste by many, there is a subset of guests who believe there's room for improvement in terms of quality and service.
Dinner
However, despite the warm welcome and polite reception often noted, there are some consistent critiques. The restaurant can be quite expensive and the on-site dining variety is limited. Some guests have pointed out operational inconsistencies, citing long wait times and confusion about the restaurant's operating hours, which affected their experience negatively. Though the menu appears to be interesting, availability of certain products seems to be a recurring issue.
In terms of service, while some staff members are seen as considerate and helpful, overall service quality is reported as lacking with some guests specifically noting the need to repeatedly call on waitstaff to get attention.
In summary, while the food quality and atmosphere at Ibis Fes' restaurant largely meet guests' expectations, there's room for improvement in service consistency and variety, making it a hit or miss depending on what one prioritizes in their dining experience.
Rooms
However, the rooms are frequently described as small, cramped and in need of renovation. Guests have noted issues such as outdated furniture, poor maintenance and an unpleasant smell of humidity in some areas. Certain rooms faced noise disturbances from their surroundings, whether it be the train station or other outdoor noise sources. There are reports of troubles with room amenities, including a lack of refrigerators, poorly functioning air conditioning and problematic electronic entry cards. Cleanliness issues were also cited with some rooms found to have dust, ants or even soiled linens upon check-in.
Overall, while Ibis Fes offers a strategic location and satisfactory comfort levels, it appears that a number of the rooms could benefit from updates and improved maintenance to meet guests' expectations fully.
Beds
Cleanliness
However, there were numerous complaints about insufficient and subpar cleanliness. Some guests encountered dirty rooms, poorly cleaned carpets, unpleasant odors and mold. Animal droppings and hair in the showers were also mentioned. There were multiple comments on the poor state of the hotel's facilities, including dirty windows and curtains, a lack of towels and rooms not being swept properly. The pool's cleanliness was also found lacking by some.
The hotel seems to be in need of significant updates and repairs, as guests reported broken furniture, outdated facilities and faulty air conditioning. There were also concerns about the effectiveness of COVID-19 sanitary measures.
Overall, while some guests found the hotel clean and satisfactory, a significant number experienced issues with cleanliness and maintenance, indicating room for improvement in these areas.
Staff
Despite the largely positive feedback, there are some inconsistencies noted in the quality of service. Some guests experienced unprofessional or inattentive behavior from particular staff members, including the receptionists and housekeeping with occasional reports of absent or unhelpful employees. Issues such as delayed housekeeping service and poor maintenance of amenities were also mentioned.
Overall, while the majority of guests commend the hotel's staff for their friendliness and professionalism, a handful of reviews indicate that there is room for improvement in maintaining consistent service standards.
Wi-Fi
Pool
Despite some comments on noise and occasional issues with cleanliness, the overall sentiment remains positive. The pool is seen as a refreshing escape with its central location in Fes being an added bonus. Visitors commend the friendly and attentive staff, particularly appreciating the thoughtful gesture of providing towels.
In summary, the outdoor pool and garden at Ibis Fes are celebrated for their beauty and peaceful environment, making them a standout feature for guests looking to unwind.
Parking
One added perk is the taxi stand located directly outside the parking lot, making it easy for guests to catch a ride. The lot itself is noted to be clean, further adding to the convenience. However, some reviews pointed out areas for improvement, noting that the hotel's parking is managed by street parkers and there have been issues with theft by parking attendants.
Despite some drawbacks, the overall availability of parking and its convenience make it a practical choice for travelers. The location, surrounded by small cafes, also adds to the appeal of staying at Ibis Fes.
3 Star
On a positive note, guests have praised the friendly and accommodating staff, aligning with the Accor group's reputation for good reception. Despite some shortcomings, the hotel is appreciated for its attractive pricing, making it a competitive option for budget-conscious travelers. Overall, while it may not consistently meet four-star standards, it does provide a decent stay considering its three-star rating.
Outdoor Pool
Yes, Ibis Fes has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ibis Fes.
No, Ibis Fes doesn't allow dogs.
No, parking facilities aren't available at Ibis Fes.
No, Ibis Fes doesn't have a gym.
Location Show Map
More Options
