Fes34.05817000,
-4.97285400,
Avenue Ben Mohamed El Alaoui, N°12 Derb Debbagh Bourjouaa(Show on Map)
9.3
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsRiad Fes Maya Suite & Spa is an extraordinary haven situated at the entrance of Fes's mesmerizing Medina, providing guests with a perfect blend of convenience and tranquility. Its prime location offers easy access to the bustling old town and key historical sites while maintaining a serene atmosphere that feels like a respite from the city's energy. The architectural beauty of the riad is a visual delight, harmoniously combining traditional design with quality furnishings, and serving as an elegant gateway into Fes's rich heritage.
The hospitality experience at Riad Fes Maya is marked by its remarkable dining offerings. The breakfast is noted for its lavish variety, featuring local pastries, fresh fruits, and traditional Moroccan teas, often enjoyed on a stunning rooftop terrace with panoramic views. Dinner is equally commendable, with multi-course meals that showcase the best of Moroccan cuisine, expertly prepared by celebrated Chef Fatima, resulting in a dining experience that's often considered a highlight of guests' stays.
Accommodations at the riad are enchanting, featuring spacious and magnificently designed rooms that exude the cultural essence of Fes. Guests frequently praise the exceptionally comfortable beds and immaculate cleanliness, both in rooms and throughout the property. The gracious and professional staff further elevate the experience, providing service that is both warm and attentive, often going above and beyond to make guests feel at home.
The spa adds an additional layer of relaxation, with guests frequently recommending the hammam and massages for a truly rejuvenating experience. Despite minor feedback on spa pricing and breakfast service speed, the overwhelming sentiment is one of satisfaction and delight.
Overall, Riad Fes Maya Suite & Spa offers an unparalleled experience that combines historical charm with modern luxury. Its dedication to providing a pristine and opulent environment, complemented by exemplary service and hospitality, ensures a memorable stay for all who visit this majestic retreat in Fes. Show more
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Bed & Breakfast with Spa
Listed as a spa hotel, offering spa services to guests. It provides wellness amenities within a suite-focused riad setting.
Spa facilities:
Steam room(s) / Hammam(s)
Sun loungers
Cost for using spa facilities:Cost per hour: DH FROM 500MD
Spa services:
Body treatments
Hair treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Hot stone massage
In-room massage
Body scrub
Body wrap
Foot bath
Approximate cost of spa services: 2 HOURS FROM 920 DH/ PERS
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes
Is there anything that you would like to highlight, add or clarify? We provide Argan oil oils and products with spa professionat services and facilities. We have suites restaurant on rooftop terraces and Bar terraces
This riad provides a charming and intimate experience with its well-appointed suites and spa services. The combination of traditional Moroccan design and modern comforts creates a cozy and relaxing environment.
4-Star Bed & Breakfast
This property features suites and spa services. The location in Fes offers convenient access to local attractions. It provides a comfortable stay with additional relaxation options, perfect for travelers seeking both exploration and rejuvenation.
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
The riad provides a secure environment with enhanced safety measures for its guests. It offers a monitored setting and attentive service.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes The guests must be diagnosed prior their visit to the hotel and carrying a health certificate confirmed their safety as a guarranty of their safety.
Do you perform temperature checks upon guests' arrivals? Yes, to all guests we endeavour to ensure the perfection, efficiency, and tailor our guests needs before the guests arrivals to minimise the contact as much as we can
Do you ensure contactless check-in/check-out? Other we insist on a serious distance between the guests and the staff member
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50%% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
local hygiene committee
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: we have the hotel doctor who check and control regularly and ceaseless
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? At the time being, all the services mentioned above are unavailable due to health and safety issues.
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: there are a technicien crew who attend regularly for disinfection
Riad Fes Maya Suite & Spa is set in an enviable spot, right at the entrance of Fes's captivating Medina, making it an ideal abode for travelers keen to explore the city's historical heart. Guests are consistently impressed by its convenient proximity to the Medina, yet appreciate the peaceful ambiance that feels like a respite from the city’s bustling energy. The location is both easily accessible by car and just a short walk away from key historical sites and the happening old town areas.
This riad combines stunning architectural beauty with practicality, offering an elegant escape amidst Fes’s rich cultural tapestry. Its perfectly placed position offers not only quick access to the major tourist spots but also a serene atmosphere away from the busy entrances like Bab Bouljoud. Whether arriving by taxi or enjoying a leisurely stroll from the nearby parking areas, getting to this remarkable lodging is hassle-free.
Visitors frequently comment on the blend of traditional design with quality furnishings, making each stay a delightful experience. The historical property, full of enchanting details, stands as a visual delight, earning high praise for its aesthetic charm. It serves as a gateway to immerse oneself in the city’s heritage, with the Riad’s inviting environment and its friendly, accommodating staff adding to the allure.
Guests find the location favorable for exploring markets and absorbing the culture, all while enjoying peace and quiet. The Riad Fes Maya Suite & Spa is not only a luxurious retreat in Fes; it is a strategic starting point for both adventure and relaxation, promising memorable days and tranquil nights.
Breakfast
Riad Fes Maya Suite & Spa offers a noteworthy breakfast experience that stands out for its variety and sumptuousness. Guests often praise the lavish spreads which include local pastries, fresh fruits, traditional Moroccan teas, and hearty options like yogurt, boiled eggs, and savory breads. Many enjoy their breakfast on the beautiful rooftop terrace, which boasts stunning views of Fès and provides a magical start to the day. The breakfast service is generally fresh and made to order, though there are occasional mentions of it being slow or slightly confusing.
While most reviews describe the breakfast as delicious, varied, and plentiful, a few guests found it a bit light and less substantial than expected. Nonetheless, the setting and quality of the cuisine, highlighted by the Moroccan coffee and tea, receive high accolades, making it an integral part of the overall dining experience at the riad. The ambiance of dining in a glass-roofed annex or enjoying the panoramic terrace enhances the culinary experience, adding a memorable touch to each morning at Riad Fes Maya Suite & Spa.
Dinner
Riad Fes Maya Suite & Spa offers a remarkable dining experience that is mostly celebrated by its guests. The hotel's dining takes place primarily on the picturesque rooftop, providing stunning views that set the scene for memorable meals. Fatima, a chef who receives much praise, cooks delightful food that guests describe as exquisite and beyond excellent. The meals, be it breakfast or dinner, are prepared with care and are hearty, with multi-course options that showcase the best of Moroccan cuisine.
Guests enthusiastically recommend experiencing dinner on the rooftop terrace, where the ambiance enhances the enjoyment of the expertly prepared dishes. The food is often noted as among the best in Morocco, with some guests remarking on how delicious the meals were for special occasions such as birthdays. The restaurant is recognized for its excellent offerings, with well-balanced menus that cater to diverse tastes.
Despite some concerns about the cost compared to local alternatives and occasional critiques of specific dishes, the overall sentiment towards the dining experience at Riad Fes Maya Suite & Spa is overwhelmingly positive. Many regard it as a standout choice for dining in the area, making it a worthwhile consideration for anyone visiting Fes.
Rooms
Riad Fes Maya Suite & Spa offers an enchanting accommodation experience with its magnificently designed rooms. The spaciousness of the rooms is frequently highlighted, providing guests with an abundance of space to relax and unwind. The interiors are beautifully decorated, combining traditional charm with elegant finishes that reflect the rich cultural heritage of Fes. Many reviews mention the exceptionally comfortable beds and the cleanliness of both the rooms and bathrooms, ensuring a restful stay. Suites, particularly the presidential and royal suites, stand out for their grandeur and size, offering an opulent retreat for all guests. Each room is well-equipped, tastefully appointed, and adorned with modern comforts seamlessly integrated into a classic setting, making it a luxurious escape that mirrors the beauty of its historic surroundings.
Beds
When staying at Riad Fes Maya Suite & Spa, guests are likely to enjoy a luxurious sleep experience that garners considerable praise. Many reviews highlight the comfort of the beds, noting that they are extremely comfortable, with several mentioning spacious king-sized beds. Plush and plentiful cushions add to the comfort, creating a cozy atmosphere. The bed linen and towels are described as perfect, enhancing the overall sleep quality. Some reviews mention the inclusion of a four-poster bed, adding an element of grandeur to the room's aesthetic. Despite a few mentions of hard mattresses and very big pillows, for most, the experience is overwhelmingly positive, with the bedding providing a restful night’s sleep. The rooms are also noted for their comfort and large size, complete with huge bathrooms, complementing the impressive offerings of the beds and making for a truly comfortable stay.
Cleanliness
Nestled in the heart of Fes, the Riad Fes Maya Suite & Spa seamlessly blends traditional elegance with modern comfort, offering travelers an impeccable stay marked by outstanding cleanliness. Guests consistently praise the establishment for its remarkably clean and beautifully maintained spaces, highlighting the meticulous care taken by the cleaning staff to ensure the property remains spotless. The rooms are not only spacious and comfortable but also well-equipped with amenities, contributing to a sense of luxury and refinement.
Visitors admire the attention to detail evident throughout the hotel, from the intricately designed interiors to the historically rich architecture, all of which have been flawlessly preserved. The riad's dedication to cleanliness doesn't stop at the bedrooms; even the bathrooms are regularly noted for their thorough cleanings and plentiful supplies. The facilities are described as amazing, further underscoring the establishment’s commitment to providing a pristine environment.
While the property's beauty and history are captivating, its focus on hygiene ensures that guests can fully relax and enjoy their stay. Each space within the riad, from communal areas to private rooms, reflects a top priority on cleanliness, contributing to a comforting, serene ambience. Supporting the exceptional physical upkeep, the staff receives commendation for their kindness and helpfulness, creating an overall experience that is both tranquil and indulgent for those seeking a memorable escape in Fes.
Staff
The staff at Riad Fes Maya Suite & Spa have left an indelible impression on guests, providing service that far exceeds expectations, creating a welcoming and warm atmosphere. Guests consistently praise the attentive and responsive nature of the staff, highlighting their dedication to meeting any needs and ensuring a memorable stay. The employees, including notable mentions of Sama, Ayman, Hamid, and Ibtissam, are celebrated for their exceptional kindness, helpfulness, and professionalism. Their willingness to share insightful tips for exploring the city and accommodating special requests adds significant value to the guest experience. The staff's friendly demeanor and genuine care almost make guests feel like family. The level of attention and detail in their service is particularly noteworthy, with numerous mentions of their unfailing presence and readiness to assist. These hospitality experts are indeed formidable hosts contributing to an enriched travel experience, leaving guests with fond memories and deep appreciation for the team at Riad Fes Maya.
Spa
The spa at Riad Fes Maya Suite & Spa receives commendable praise for its rejuvenating experiences, particularly the hammam. Many guests highlight the hammam as a must-try, offering a relaxing retreat after exploring the vibrant streets of the Medina. Although there were occasional operational hiccups, the overall experience was marked as exceptional and deeply relaxing by those who indulged.
Visitors often mention the tranquil atmosphere and the attentive, knowledgeable staff who ensure that every treatment, whether a massage or a hammam, is performed with care and precision. Couples particularly appreciated the spa treatments as a relaxing finale to their trip, often singling out the invigorating massages.
Despite a few remarks about spa pricing, the overall sentiment reflects satisfaction with the quality of treatments offered. Guests also recommend taking advantage of the Royal Medina Spa for a traditional hammam experience and note the special skill of the spa staff, which contributes to memorable moments of relaxation and unique experiences within the hotel.
4 Star
Riad Fes Maya Suite & Spa stands as a majestic testament to Moroccan grandeur and elegance, occupying a former palace that dates back to the 14th century. This stunning riad captures the essence of authentic Moroccan architecture and decor, creating an atmosphere of immersion in history and culture. Its prime location offers walking proximity to Fes's main tourist attractions and the Medina, enriching the experience with convenience and local charm.
Guests are consistently impressed by the riad's exquisite decoration, noting that the rooms are adorned with care and attention to detail. The hotel’s interiors are a blend of sumptuous decor that mirrors the beauty and intricacy one would expect from a former palace and museum, lending a living museum ambiance to this unique property. The elegance of the place is a draw for anyone looking to capture stunning photographs during their stay.
Service and hospitality at Riad Fes Maya are top-notch, complementing the aesthetic appeal with warmth and professionalism. Visitors describe their experiences as exceptional, emphasizing that everything about their stay was simply remarkable. This four-star establishment surpasses expectations and offers a distinctive, historical setting that few other places can boast, making it one of the most beautiful places guests have ever stayed.
No, Riad Fes Maya Suite & Spa doesn't have any pool.
Yes, a spa is available at Riad Fes Maya Suite & Spa. For more information, read the answers to the Spa questionnaire
No, Riad Fes Maya Suite & Spa doesn't allow dogs.
No, parking facilities aren't available at Riad Fes Maya Suite & Spa.