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El Reloj Casa Hotel

Filandia , 337 Carrera 5 El Reloj Casa Hotel (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEl Reloj Casa Hotel in Filandia is celebrated for its exceptional location, providing guests easy access to the town’s central plaza and various attractions while maintaining tranquility away from bustling areas. This strategic location perfectly balances accessibility and serenity, making it ideal for exploration and relaxation. Guests consistently commend the hotel’s clean and well-maintained facilities, alongside a cozy atmosphere enhanced by thoughtful decor details.

The breakfast offerings at El Reloj Casa Hotel stand out as a highlight for visitors, with a wide variety ranging from traditional buñuelos to smoothies and granola. Guests appreciate the homemade charm and the completeness of the morning meals, often describing them as the best of their travels in the coffee region. Attentive and friendly staff further elevate this dining experience, catering to different preferences and ensuring satisfaction.

Rooms receive praise for their modern aesthetics, spaciousness, and cleanliness, providing a relaxing environment for guests. While some mention limitations in soundproofing and exterior views, the overall impression remains positive due to the well-kept and stylish accommodations. The hotel’s dedication to cleanliness is a consistent theme, with visitors noting the spotless condition and inviting atmosphere of the establishment.

The staff at El Reloj Casa Hotel are frequently highlighted for their exceptional service, characterized by friendliness, attentiveness, and a warm demeanor. Individual commendations emphasize their proactive approach to guest satisfaction, fostering a welcoming environment throughout the stay. Despite minor mentions of unfriendliness from management, the staff’s overall reputation remains excellent.

Beds at the hotel are generally comfortable, with many guests praising their coziness and contributing to restful nights. While there are isolated comments about mattress firmness and polyester sheets, cleanliness and comfort are typically appreciated, making for a satisfying sleep experience.

In summary, El Reloj Casa Hotel presents itself as a well-maintained, serene getaway punctuated by superb service, delicious breakfast offerings, and a prime location. Despite minor areas for improvement, the hotel manages to provide an inviting and gratifying experience for its guests.
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Small Hotel

El Reloj Casa Hotel offers a sun terrace and garden, creating a relaxing and inviting ambiance. The hotel provides comfortable accommodations and personalized service, making it a charming choice for guests.

Family Friendly Hotel

Dog Friendly Hotel

4-Star Hotel

Room Types

Deluxe Double Room with Balcony This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Family Double Room Providing free toiletries, this family room includes a private bathroom with a shower. This family room features a private entrance, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit offers 3 beds.

Deluxe Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower. This double room has a private entrance, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a shower. This double room features a private entrance, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit offers 1 bed.

Deluxe Double or Twin Room Featuring free toiletries, this double room includes a private bathroom with a shower. This double room has a private entrance, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 2 beds.

Triple Room This triple room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.

About El Reloj Casa Hotel

License: 69327

Guest Reviews

8.8

Excellent

Location

Nestled in the charming village of Filandia, El Reloj Casa Hotel boasts an exceptional location that has won acclaim from guests. Situated centrally, this hotel offers easy access to the town's vibrant plaza, shopping area, and picturesque attractions, allowing visitors to explore Filandia and its surroundings with ease. Despite being close to the heart of the village, it offers a peaceful stay away from the hustle and bustle near the main square.

Guests appreciate the clean, well-maintained facilities and the comfortable, cozy atmosphere that makes them feel right at home. The attention to detail in the hotel's decor enhances the overall ambiance, creating a welcoming environment. The staff's friendly and attentive service further enriches the guest experience.

Breakfast at El Reloj Casa Hotel has garnered praise as well, providing a delicious start to the day with a complete and satisfying meal. It’s an ideal spot for relaxation, offering both convenience and tranquility amidst the beauty of Filandia.

Overall, travelers find the location of El Reloj Casa Hotel perfect for their adventures, providing a harmonious blend of accessibility and serenity.

Breakfast

El Reloj Casa Hotel appears to consistently impress guests with its standout breakfast offerings. According to guest reviews, the morning meals are not only abundant and varied but also exude a homemade charm. There is an emphasis on the deliciousness and completeness of the offerings, which range from traditional buñuelos to smoothies, granola, and more. The breakfast is described as excellent, with special attention to detail in preparation, ensuring each guest is satisfied. In addition to the delectable cuisine, the attentiveness and kindness of the staff further enhance the dining experience. A few highlighted elements include varied options that cater to different preferences, making each morning meal feel personalized. While one review suggests room for improvement, the overwhelming majority celebrate the high quality and varied selection that contributes to a memorable stay; some even claim it to be the best they had during their travels in the coffee region.

Rooms

El Reloj Casa Hotel offers an inviting and modern atmosphere with rooms that consistently receive praise for their cleanliness and comfort. Guests frequently commend the spaciousness of the rooms, describing them as large and well-designed, boasting modern aesthetics that enhance the overall experience. The cleanliness of the rooms is a standout feature, with multiple reviews highlighting their impeccable condition, contributing to a pleasant and relaxing stay.

Despite some feedback on the size of certain rooms, the majority of guests report enjoying ample space both in their rooms and bathrooms, often emphasizing the beautiful bathroom facilities and excellent showers. The hotel maintains a clean and fresh environment which extends to the stylish and comfortable ambiance of the rooms.

Located in a prime area, the hotel benefits from a convenient setting, further complemented by a lovely eating area, where guests can enjoy good breakfast options. While soundproofing is mentioned as an area for improvement, the overall impression remains positive due to the clean, spacious, and practical nature of the accommodations.

Beds

El Reloj Casa Hotel offers guests a generally positive experience when it comes to bed comfort, with many reviewers highlighting the comfort of the beds in their rooms. Descriptions such as "comfortable," "very comfortable," and "super comfortable" often come up, indicating a high standard of coziness that could contribute positively to a night's sleep. Rooms are consistently praised for being clean, adding an extra layer of satisfaction for those prioritizing hygiene alongside comfort. However, there are occasional comments about the double bed mattresses being a bit hard and some beds being slightly short, suggesting that the comfort level may vary somewhat depending on the specific room assignment. One of the few criticisms related to bedding points out the use of polyester sheets, which lack warmth, detracting from the overall sleeping experience. Additionally, some reviews note room limitations such as not having windows or enough light, which might affect the overall comfort and ambiance. Overall, El Reloj Casa Hotel succeeds in providing clean and comfortable beds, though minor improvements could enhance the experience even further.

Cleanliness

El Reloj Casa Hotel impresses guests with its outstanding dedication to cleanliness and hospitality. Visitors consistently note that the hotel and its facilities are spotless, conveying a sense of being recently refurbished. The atmosphere is quiet and inviting, ideal for rest and relaxation. This family-friendly establishment pairs its immaculate condition with excellent service. The staff are frequently described as friendly, attentive, and helpful, contributing to the welcoming environment.

The hotel's spaciousness and strategic location add to its appeal, ensuring a comfortable experience for all guests. Rooms are described as clean and comfortable, although some have mentioned a lack of exterior views. Guests appreciate the well-maintained condition of the entire property and the comprehensive breakfast offering. Overall, El Reloj Casa Hotel stands out as a well-kept, serene getaway with exceptional service and attention to detail.

Staff

El Reloj Casa Hotel boasts a staff that consistently garners praise from its guests. The majority of reviews highlight the exceptional friendliness and attentiveness of the team, ensuring a welcoming atmosphere throughout the entire stay. Visitors frequently mention the warm and accommodating nature of the personnel, with particular nods to their efforts in anticipating and responding to guests' needs. The staff is frequently described as going above and beyond, with their service being noted as superb from check-in until departure.

Specific staff members, such as Diego, receive commendations for their helpfulness and dedication to solving any issues that arise. His attentive nature and consistent effort to enhance the guest experience stand out in the reviews. Other individual comments reflect a generally positive image, although there are occasional mentions of specific unfriendliness from management and lapses in professionalism. Nevertheless, the overall impression of the staff is one of friendliness, kindness, and attentiveness.

Indeed, the remarkable service, characterized by both warmth and professionalism, is a defining feature of this hotel, leaving guests with memorable and gratifying experiences. Observations suggest a team that is genuinely committed to ensuring a comfortable and enjoyable stay, reinforcing their excellent reputation among travelers.

No, El Reloj Casa Hotel doesn't have any pool.

No, a spa isn't available at El Reloj Casa Hotel.

Yes, El Reloj Casa Hotel welcomes dogs.

No, parking facilities aren't available at El Reloj Casa Hotel.

No, El Reloj Casa Hotel doesn't have a gym.

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