Climia Benidorm Plaza boasts an ideal location in Benidorm, praised for its proximity to both the old and new parts of town, and convenient access to restaurants, shops, and the beach. This central yet tranquil setting is a significant draw for guests, along with its accessibility to various transport links. The hotel offers clean and comfortable rooms with amenities including family-friendly accommodations and appealing views from balconies, though some updates could enhance room decor.
The breakfast at Climia Benidorm Plaza is a standout feature, offering an extensive and varied buffet that includes luxury touches like freshly squeezed orange juice and champagne. Guests appreciate the plentiful and well-organized selection, complemented by attentive staff that enhances the dining experience. In contrast, dinner receives mixed reviews despite praise for its variety and themed nights, with some guests citing areas for improved consistency and options for dietary needs.
Cleanliness is a highlight at Climia Benidorm Plaza, where both rooms and common areas are maintained to high standards, contributing to a fresh atmosphere. The hotel staff further amplify the guest experience with their friendliness and professionalism, consistently praised for their dedication and approachability, making visitors feel welcomed and valued.
While Wi-Fi is generally reported as fast and reliable in rooms, occasional inconsistencies in other areas suggest room for improvement. The gym, perceived as basic and poorly equipped, contrasts with the more appreciated, though sometimes crowded, pool area, which includes a well-maintained indoor pool and attractive lounging facilities.
Parking remains a mixed experience, valued for its availability but noted for challenges in finding spaces and high fees. The hotel caters well to families, offering entertainment options for children and spacious family rooms, though bed comfort varies, highlighting inconsistencies.
Despite its four-star rating, Climia Benidorm Plaza is perceived by many as delivering a three-star experience, with expectations unmet in some areas such as amenities and service offerings. However, the excellent location, cleanliness, and friendly staff make it a convenient and satisfactory option for many visiting Benidorm.
Hotel Benidorm East by Pierre & Vacances offers a serene getaway from the city's hustle while being conveniently close to the beach and attractions, thanks to its strategic hillside location and free shuttle service. This allows guests to relish tranquil scenic views and a quiet atmosphere without sacrificing accessibility to nightlife and local points of interest like Levante and nearby parks.
The hotel's breakfast impresses with its extensive options, accommodating diverse tastes with hot and cold selections, including a well-received Full English option. Friendly staff contribute to a smooth dining experience, although there is room to improve the consistency of some food items. Dinner receives mixed reviews, praised for offering local dishes and accommodating dietary needs, despite a need for improvement in food quality and buffet variety.
Guests are generally pleased with their rooms, noting cleanliness, comfort, spaciousness, and modern renovations as highlights. The friendly staff adds to the overall positive experience, though occasional minor cleanliness issues are mentioned. The well-maintained pool and gym facilities are cherished by guests, offering a robust wellness suite complemented by a sauna, despite limited gym operating hours.
The hotel staff earns high praise for being consistently helpful and courteous, enhancing the stay with their proactive service, particularly during busy occasions. While the free Wi-Fi is appreciated, some guests experience connectivity issues on higher floors.
The parking situation presents a blend of free nearby options and a secure but costly paid underground facility, which is often contested due to its price and occasional scarcity of spaces.
Family-friendly amenities abound with a pool, playground, soccer field, and entertaining evening shows making it an engaging destination for families, further enriched by pet-friendly policies and the hotel's shuttle service.
Overall, Hotel Benidorm East by Pierre & Vacances provides a satisfying experience with its scenic location, accommodating staff, diverse facilities, and family-friendly atmosphere, curated attentively to enhance guest comfort and relaxation.