Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel is a top-class, 5+ star establishment that provides a stunning Asian-inspired experience in the heart of Benidorm. The hotel boasts beautiful and well-maintained gardens, impeccable facilities and many pools that transport guests to an exotic Asian paradise. While some guests noted that the hotel is a bit far from nearby attractions, the lush greenery and beautiful surroundings more than make up for it. The rooms and accommodations are luxurious, spacious and comfortable and the staff is always polite, friendly and attentive. Guests rave about the exceptional dining, particularly for breakfast and the warm hospitality of the staff. The hotel is a perfect place for couples looking for a romantic getaway and families with children will appreciate the many activities available for kids. While the hotel may be expensive, guests believe that the quality is worth the cost, making it an excellent choice for a luxurious retreat.
Gran Hotel Bali, located near the tranquil Poniente Beach, is appreciated for its balance between peaceful seclusion and accessibility to local amenities. Guests laud its proximity to charming beaches and scenic viewpoints, although some find its distance from Benidorm's bustling center a minor inconvenience.
The hotel's breakfast service is generally well-received for its variety and organization, offering good value for money. However, issues such as repetitive menus and poor beverage quality are common points of dissatisfaction. Dinner experiences show more room for improvement with notable concerns around food quality and variety, despite occasional praise for specific a la carte dishes and fresh meals.
Rooms at Gran Hotel Bali are spacious and offer breathtaking views, particularly from higher floors. Cleanliness and comfort are highlighted, though the decor and amenities often appear outdated and in need of maintenance. Cleanliness throughout the hotel presents a mixed picture — while some guests find the standards high, others note areas needing attention, particularly bathrooms and common areas.
The hotel staff generally receives positive feedback for their friendliness and professionalism with several individuals praised for outstanding service. However, improvement in consistency and reception service is suggested.
Facilities like the pool and gym are well-maintained and appreciated, though the gym incurs an additional fee and some guests find it small. The pool area is a standout feature with various sizes to accommodate different guests, though maintenance can vary.
The hotel's spa experience is mixed. Some guests enjoy the tranquil environment and quality massages, while others face issues with limited facilities and sporadic closures. WiFi connectivity is frequently criticized for being weak and unreliable, often requiring an extra fee.
Overall, Gran Hotel Bali stands out for its scenic views, beach proximity and friendly staff, making it a solid choice for those seeking relaxation with adequate amenities. Nonetheless, areas like dining variety, room updates and service consistency need improvement to enhance guest satisfaction further.
Meliá Villaitana stands out as a serene Mediterranean-inspired retreat, nestled on picturesque grounds just outside the lively center of Benidorm. Its location on a golf course renders it a peaceful oasis, offering stunning views of Benidorm's skyline and the sea. An ideal getaway for families and golfers, the hotel provides a tranquil escape without being too far from popular attractions like Terra Mitica Theme Park. Guests frequently praise the calm, family-friendly environment and spacious grounds that offer a truly relaxing stay.
A highlight of the Meliá Villaitana experience is the breakfast, featuring a magnificent buffet with a wide array of fresh, high-quality options to suit various dietary preferences. The breakfast receives accolades for its abundance and quality, with highlights like freshly prepared stations, pastries, and even sparkling wine. Guests enjoy starting the day with a meal by the pool, adding to the overall delightful experience.
Dining experiences at Meliá Villaitana, while varied, see particular praise for the Botànic restaurant and Italian offerings, which impress with their quality and service. Live music and attentive staff enhance the dining atmosphere, although the dinner buffets receive mixed feedback, suggesting potential improvements in variety and replenishment.
The hotel's rooms are often noted for their spaciousness and comfort, featuring elegant decor and large, comfortable beds. Many rooms offer beautiful views and terraces, providing an ideal setting for relaxation. Despite some reports of outdated decor and occasional maintenance issues, the positive reviews about the spaciousness and comfort largely prevail.
The staff at Meliá Villaitana consistently earn high marks for their warm and professional service. Guests commend individuals across various roles for their friendliness, attentiveness, and efforts to enhance the guest experience from reception to entertainment.
While the cleanliness of facilities like pools and common areas is praised, inconsistencies in room cleanliness and maintenance are noted as areas requiring attention. Nonetheless, the overall guest experience remains positive due to the well-maintained grounds and impressive common areas.
The hotel offers free Wi-Fi, which is mostly reliable though somewhat inconsistent, with some guests experiencing connectivity issues. Despite this, the availability adds convenience to the stay.
Meliá Villaitana's spa is a much-appreciated feature, providing a fantastic and spacious environment with a variety of treatments. Guests enjoy the therapeutic offerings, though maintenance issues and booking difficulties occasionally arise.
The gym facilities are remarkable, boasting incredible views and state-of-the-art equipment, allowing guests to maintain an active lifestyle during their stay. Complemented by padel courts and two golf courses, the hotel's sports amenities are among its appealing features.
Lastly, the pools at Meliá Villaitana are exceptional, offering various styles from tranquil infinity pools to large lagoon areas. These well-maintained and beautifully set pools, together with vibrant entertainment, make them standout attractions of the hotel.
Overall, Meliá Villaitana offers a charming, restful retreat with a blend of luxurious amenities, welcoming staff, and beautiful surroundings, making it a delightful destination for families, couples, and solo travelers seeking a relaxing and enjoyable holiday.
Exclusive adult only hotel located in Alicante, Costa Brava. The Level at Meliá Villaitana is part of the beautiful Meliá Villaitana resort which resembles a village with spectacular views over the Gran Bahía. Ideal place for well-being and relaxation.
Summary of reviews
The Level at Meliá Villaitana is a stunning hotel situated in the hills of Benidorm, providing a soothing and tranquil ambiance with breathtaking views of the golf course and sea. The location is convenient with a short taxi ride to Benidorm and ample free parking spaces on-site. Guests thoroughly enjoyed the exceptional breakfast with wide variety of hot and cold dishes available while dinner options received mixed reviews. The rooms are spacious, clean and well designed, offering great value for money with amazing amenities such as gyms, pools and spas. The staff is exceptional, friendly and providing superb service at every turn. The spa is a standout feature, widely appreciated by guests as is the beautiful pool area with plenty of sun loungers and impressive views. The Level at Meliá Villaitana is a highly recommended five-star hotel with exceptional facilities and services, offering a truly luxurious experience. It's perfect for a romantic getaway or a family vacation with kids. The only negative feedback was regarding some aspects of the dining experience and occasional noisy behavior of other guests.